CMR Water Treatment System Maintenance services contract

The Department of State's Overseas Buildings Operations (OBO) is procuring water treatment system maintenance services for the Chief of Mission Residence (CMR) Compound at the U.S. Embassy in Djibouti. The contractor must provide comprehensive preventive maintenance, testing, and monitoring of the domestic potable water treatment system, including quarterly site visits, operator training, monthly technical analysis, and quarterly laboratory analysis at certified facilities. Key qualifications include a minimum of five years' experience servicing potable water treatment systems at U.S. Embassy sites, factory-authorized service provider status for specified equipment manufacturers (Culligan, Grundfos, Signet, Prominent, and others), and proof of established business operations in Djibouti or plans to establish within 30 days of award. The government will award to the lowest-priced acceptable and responsible offeror based on firm fixed-price quotations valid for at least four months from receipt. The quotation deadline is February 28, 2026, at 4:30 p.m. local time, with a mandatory pre-quotation conference and site visit scheduled for February 12, 2026, at 10:00 a.m., and award expected by March 15, 2026.

No set-aside designation has been applied to this solicitation. The contract is structured as firm fixed-price for a one-year base period plus four optional one-year renewal periods, with contractors required to submit repair labor rates and emergency service rates (24/7 with 4-hour response time) as non-included options. The contractor must supply all labor, materials, chemicals, tools, water treatment testing equipment, and administrative support; maintain water quality parameters including a chlorine residual of 0.2-0.5 mg/L; provide 32 hours of annual operator training in English and French; and ensure no more than three customer complaints per month. All work will be performed at the CMR Compound in Djibouti and must comply with NSF, AWWA, ANSI, NFPA, UL, OSHA standards, and manufacturer specifications. Contractors must be registered in the System for Award Management (SAM) and provide three customer references, proof of required licenses and permits, insurance certificates including Defense Base Act coverage, and a strategic work plan addressing quality assurance and service delivery methods.