Clinical Physician

U.S. Customs and Border Protection intends to issue a firm fixed price sole source award to Dr. Tania Glenn & Associates, P.A. for Critical Incident Response Licensed Professional Counselor/Clinician and Certified Trauma Specialist

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The mission of Air and Marine Operations (AMO) Critical Incident Response Team (CIRT) is to offer confidential assistance and support to all AMO employees in times of personal need or due to traumatic incidents, and to refer employees to necessary resources for follow-up care. The objective of the AMO CIRT is to minimize psychological trauma that AMO employees may experience throughout their career and render assistance in an attempt to accelerate normal recovery to abnormal events, some of which are unique to AMO.

In 2016 Dr. Glenn developed a unique model for crisis intervention with first responders entitled "TEN FOUR" which stands for "Triage-Educate-Normalize-Free dialogue-Organize thoughts-Understand the big picture-Restore resilience". The "TEN FOUR" model (which is only taught and has been copyrighted by Dr. Glenn) was immediately incorporated into AMO's CIRT training, and has proven to be an effective method for CIRT members to render assistance to AMO employees who were engaged in numerous traumatic incidents over the past several years.

In order for AMO to continue to provide confidential assistance and support to their employees in times of personal need or due to traumatic events, it is necessary to procure a five-year contract with Dr. Glenn. This would include phone consultations, responses to critical incidents (estimated at 10 per year), annual and new member training, and participation in Police Week.

Period of performance:

Base year and four option years

If any contractors feel they can meet the requirements please contact the contracting officer by email at Michael.A.Hall@dhs.gov by the response date and time listed with this notice. You must submit a capabilities statement displaying your ability to meet the requirements.

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