Civilian Human Resources Benefits Contact Center (HRBCC)
Closed Pre-Solicitation Posted
- Solicitation number
- N69199HRBCCFY27
- Agency
-
Naval Supply Systems Command
Department of the Navy, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 561422 Telemarketing Bureaus and Other Contact Centers
- Place of performance
- Ochr Norfolk Operations Centernorfolk Naval Shipyardportsmouth Va 23709 23709
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Navy Naval Supply Systems Command is soliciting sources for a civilian human resources benefits contact center to support Department of the Navy employees, with responses due by September 16, 2026. The contractor will provide dedicated contact center personnel and management to operate a single-service facility serving current, separated, and prospective Navy civilian employees. The contractor will deliver technical guidance, employee entitlements advice, and information support across five federal benefits programs: Federal Employee Health Benefits (FEHB), Federal Employees Group Life Insurance (FEGLI), Thrift Savings Plan (TSP), Federal Dental and Vision Insurance Programs (FEDVIP), and Federal Long Term Care Insurance Program (FLTCP). This is a sources-sought notice; no set-aside applies. NAICS 561422 (Telemarketing Bureaus and Other Contact Centers) and PSC R431 (Support—Professional: Human Resources) govern the classification.
Notice text
SOURCES SOUGHT: This requirement is to provide all contact center personnel and management, and services necessary for the operation of the Department of the Navy (DON) Civilian HRBCC, a dedicated single service contact center (contractor personnel will be dedicated to the taskings within this contract). The contractor will provide the full range of support to current and separated Navy civilian employees and prospective employees. The contractor will provide technical guidance, employee entitlements, advice, and information to employees about the Federal Employee Health Benefits (FEHB), the Federal Employees Group Life Insurance (FEGLI), the Thrift Savings Plan (TSP), the Federal Dental and Vision Insurance Programs (FEDVIP), and the Federal Long Term Care Insurance Program (FLTCP).
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| Hrbcc | Naval Supply Systems Command | Competitive 8(a) | |
| Financial and Administrative Support Services | Naval Supply Systems Command | No set-aside |
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