CISCO VOIP System Upgrade

THIS IS A Notice of Intent to award/Sources Sought announcement Only. This notice does not constitute a commitment by the Government. All information submitted in response to this announcement is voluntary, and the Government will not pay for information requested nor will it compensate any respondent for any cost incurred in developing information provided to the Government.

The United States Department of Agriculture (USDA), Agricultural Research Service (ARS) is searching for firms who can provide: VOIP Service Upgrade.

1. Replace End-Of-Life Cisco VoIP system including router.

2. Migrate current VoIP database and configuration to new VoIP system.

3. Provide 3 years warranty on hardware and 3 years of software assurance.

4. Additional support services are anticipated.

USNA has an existing Service Maintenance Contract with MEC to troubleshoot and optimize the VoIP database and configuration.  By using another vendor, USNA would invalidate the warranty of the VoIP database and configuration optimization. Under this contract, the phones, servers, and services are part of a bundle to get the best prices and that would void the current warranty and warranty for the upgrade because there is no way to guarantee that the equipment , if purchased separately from another vendor, is functioning properly when we receive it.  MEC's in-depth knowledge of the USNA/NEA VoIP/network environment and current configuration provide the least risk and business impact to USNA.  Based on USNA market research, MEC is the only vendor that will provide a 3 years warranty on both hardware and software.
 

This Sources Sought is only for the purpose of identifying potential sources as part of USDA ARS market research. No Request For Quote (RFQ) exists; therefore, do not request a copy of the RFQ.
Responses to this Sources Sought are not quotes on which USDA ARS can issue any contract. This Sources Sought is issued for information and planning purposes only and does not itself constitute an RFQ. The Government may use the responses to this Sources Sought for information and planning purposes. The Government does not intend to make an award based on responses to this inquiry.

All information received in response to this Intent to Award/Sources Sought marked "Proprietary" will be protected and handled accordingly. Interested parties are responsible for adequately marking proprietary or competition sensitive information contained in their response.

Responses to the Intent to Award/Sources Sought will not be returned. Responders are solely responsible for all expenses associated with responding to this Inquiry. USDA ARS will not pay for information received in response to this Request.

Do not submit pricing information in response to this Request.

Please send responses with the subject heading for: USNA VOIP Upgrade Mark.Volk@usda.gov by 09/15/2020.