ChangeGear Software Maintenance and Support
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- S5121A24PE003
- Agency
-
Defense Contract Management Agency
Department of Defense
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- S5121A24PE003 Federal contract award
- Awardee
- Sunview Software, Inc.
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Fort Gregg Adams, Virginia 23801, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Contract Management Agency (DCMA) has issued a Justification and Approval (J&A) for a limited/sole source procurement of ChangeGear IT Service Management (ITSM) software maintenance and support services. DCMA requires ongoing maintenance, support, and upgrades for the ChangeGear ITSM software, including 200 concurrent licenses, 20 named licenses, Configuration Management Database (CMDB), Service Catalog, and 3 custom process modules. The justification cites the existence of limited rights in the proprietary ChangeGear software data, which makes the services available from only one source, SunView Software Inc. The total estimated contract value is $679,780 over a 3-year period from September 1, 2024 to August 31, 2027. DCMA plans to transition to a DISA hosted ticketing system in the future, but is continuing the ChangeGear support in the interim to maintain continuity of service.
Notice text
Sunview ChangeGear is ITSM software used to manage DCMAIT & FB helpdesk tickets. It is also used to manage the IT configuration management database (CMDB).
Awarded contract S5121A24PE003 to unknown vendor for unknown amount on 2024-08-26.
Files
| File | Type | Posted |
|---|---|---|
| JA FY24 ChangeGear PCD 236 Redacted_.pdf |
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| FY26 Keysight Software Maintenance | Defense Microelectronics Activity | 8(a) Sole Source |
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