CBP OTD Detecting Deception & Eliciting Responses (DDER) Training Support

U.S. Customs and Border Protection seeks role player support services for its Detecting Deception and Eliciting Responses (DDER) training program, with proposals due July 3, 2026. The procurement is a Woman-Owned Small Business set-aside structured as a single-award IDIQ with an anticipated maximum value of $2,135,000 and a minimum guarantee of $5,000.

Place of performance is Harpers Ferry, West Virginia at the Advanced Training Center. The contract spans a base year plus four one-year options, with up to 24 training sessions deliverable per year depending on fiscal year funding. Each session requires four role players portraying travelers from Latin America, South Asia, East Asia, and the Middle East. Role players must possess extensive cultural knowledge, language fluency sufficient for formal and informal conversation and technical reading, strong acting skills to portray characters without scripts, and appropriate attire for assigned roles.

All contractor personnel must be U.S. citizens or legal residents with favorably adjudicated background investigations. Contractor employees without federal identification must submit FCRA Disclosure Statements, BIRD Forms (Sections A & B), CBP Form 77, and Standard Form 85 questionnaires through eAPP within 30 days of account establishment, with security documentation required 72 hours before work begins.

Task orders will be firm fixed price covering all lodging, travel, food, and ancillary expenses. Evaluation criteria are price, prior experience (level of confidence), and resumes/management plan (level of confidence), with non-price factors weighted equally and more important than price. The NAICS code is 541611 (Administrative Management and General Management Consulting Services); PSC code is U008 (Education/Training). Amendment A0002, effective June 29, 2026, extends the due date and revises the attachment, accepting revised Attachment 2 submissions only from prior respondents with no new technical submissions or offerors. Contracting Officer: John Crockett (john.t.crockett@cbp.dhs.gov); Contracting Officer's Representative: Adam Eisenhower (ADAM.R.EISENHAUER@cbp.dhs.gov).