Case Coordination Services

Closed Pre-Solicitation Posted

Solicitation number
7571MN26R00004
Agency
Not on record
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Administration for Children and Families (ACF), Office of Refugee Resettlement (ORR) is seeking a contractor to develop and maintain case coordination programs that provide child welfare-based third-party recommendations regarding the care, release, transfer, and placement of Unaccompanied Alien Children (UAC) in ORR custody. This Small Business Sources Sought (SBSS) notice is designed to identify qualified small business contractors capable of delivering these services across ORR's national network of over 171 care provider programs. Key contract requirements include recruiting and training qualified Case Coordinators with a master's degree in social work or related discipline and at least two years of post-graduate child welfare experience, maintaining a caseload ratio of no more than 1:85, providing safe and timely release recommendations within one to two business days, and ensuring compliance with federal security, privacy, and data protection standards including FISMA and encryption requirements. Contractors must demonstrate expertise in child welfare systems, ORR UAC network knowledge, experience serving Central American immigrant youth, and capability to manage vulnerable and high-risk populations including trafficking victims and children with mental health needs. The pre-solicitation notice was posted on February 19, 2026, with responses due by March 12, 2026.

This opportunity does not include a small business set-aside designation. The Performance Work Statement indicates a base contract period of 12 months beginning June 30, 2026 through June 29, 2027, with three optional 12-month renewal periods extending through June 29, 2030 and a potential extension through December 29, 2030. The contract structure is Firm Fixed Price/Time and Materials, though specific award values are not disclosed in the pre-solicitation materials. The contractor must demonstrate capacity to scale services up to 10,000 bed capacity during influx periods and maintain operations across multiple states including Arizona, California, Florida, Illinois, Texas, New York, Oregon, and Washington. No current contractor or incumbent is identified in the available documents. Prospective bidders classified as small businesses under NAICS code 541611 (Administrative Management and General Management Consulting Services) or meeting other small business certifications are encouraged to respond to the detailed capability questions provided by the government to assist in determining appropriate acquisition methods.

Notice text

2 versions

Update #2 · Latest ·

Introduction:

This is a Small Business Sources Sought notice (SBSS).  This is NOT a solicitation for proposals, proposal abstracts, or quotations.  The purpose of this notice is to obtain information regarding:  (1) the availability and capability of qualified small business sources; (2) whether they are small business; HUBZone small businesses; service-disabled, veteran-owned small businesses; 8(a) small businesses; veteran-owned small businesses; woman-owned small businesses; or small disadvantaged businesses; and (3) their size classification relative to the North American Industry Classification System (NAICS) code for the proposed acquisition.  Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible.  An organization that is not considered a small business under the applicable NAICS code should not submit a response to this notice.

Project Description and Requirements

The Administration for Children and Families (ACF), Office of Refugee Resettlement (ORR) seeks a contractor to develop and maintain case coordination programs to provide child welfare-based, third-party recommendations (TPR) regarding the care and release of Unaccompanied Alien Children (UAC) in ORR custody. The recommendations involve safe and timely reunifications with family, transfers, and placements, and identifying UACs with special or developmental needs and corresponding services.

UAC apprehended by the Department of Homeland Security (DHS) immigration officials are transferred to the care and custody of ORR. ORR promptly places an unaccompanied alien child in the least restrictive residential setting that is in the best interests of the child, taking into consideration danger to self, danger to the community, and risk of flight.

Residential care services begin once ORR accepts a UAC  for placement from United States Customs and Border Patrol (CBP) and ends when the child is released from ORR custody, turns 18 years of age, or the UAC’s immigration case results in a final disposition of removal from the U.S. ORR takes into consideration the unique nature of each child’s situation and incorporates child welfare principles when making placement, clinical, case management, and release decisions that are in the best interest of the child.

NAICS Codes

541611, 561320, 541990, 624230 and 624190

Anticipated Period of Performance

*Estimated: September 30, 2026 through September 29, 2027, base year and four one (1) year option periods. 

Capability Information Sought

Respondents must provide, as part of their responses, a capability statement, which addresses services being requested along with responses to the Case Coordination Questionnaire. 

Information Submission Instructions

All inquiries to this Notice must submitted to Sharee Richardson at Sharee.Richardson@hhs.gov 

Disclaimer and Important Notes 

This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response.  The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate.  Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization’s qualifications to perform the work.  Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted.  After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in SAM.gov.  However, responses to this notice will not be considered adequate responses to a solicitation.

Confidentiality 

No proprietary, classified, confidential, or sensitive information should be included in your response.  The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).

Amendment 1 - Incorporate additional NAICS codes

Update #1 ·

Introduction:

This is a Small Business Sources Sought notice (SBSS).  This is NOT a solicitation for proposals, proposal abstracts, or quotations.  The purpose of this notice is to obtain information regarding:  (1) the availability and capability of qualified small business sources; (2) whether they are small business; HUBZone small businesses; service-disabled, veteran-owned small businesses; 8(a) small businesses; veteran-owned small businesses; woman-owned small businesses; or small disadvantaged businesses; and (3) their size classification relative to the North American Industry Classification System (NAICS) code for the proposed acquisition.  Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible.  An organization that is not considered a small business under the applicable NAICS code should not submit a response to this notice.

Project Description and Requirements

The Administration for Children and Families (ACF), Office of Refugee Resettlement (ORR) seeks a contractor to develop and maintain case coordination programs to provide child welfare-based, third-party recommendations (TPR) regarding the care and release of Unaccompanied Alien Children (UAC) in ORR custody. The recommendations involve safe and timely reunifications with family, transfers, and placements, and identifying UACs with special or developmental needs and corresponding services.

UAC apprehended by the Department of Homeland Security (DHS) immigration officials are transferred to the care and custody of ORR. ORR promptly places an unaccompanied alien child in the least restrictive residential setting that is in the best interests of the child, taking into consideration danger to self, danger to the community, and risk of flight.

Residential care services begin once ORR accepts a UAC  for placement from United States Customs and Border Patrol (CBP) and ends when the child is released from ORR custody, turns 18 years of age, or the UAC’s immigration case results in a final disposition of removal from the U.S. ORR takes into consideration the unique nature of each child’s situation and incorporates child welfare principles when making placement, clinical, case management, and release decisions that are in the best interest of the child.

Anticipated Period of Performance

*Estimated: September 30, 2026 through September 29, 2027, base year and four one (1) year option periods. 

Capability Information Sought

Respondents must provide, as part of their responses, a capability statement, which addresses services being requested along with responses to the Case Coordination Questionnaire. 

Information Submission Instructions

All inquiries to this Notice must submitted to Sharee Richardson at Sharee.Richardson@hhs.gov 

Disclaimer and Important Notes 

This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response.  The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate.  Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization’s qualifications to perform the work.  Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted.  After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in SAM.gov.  However, responses to this notice will not be considered adequate responses to a solicitation.

Confidentiality 

No proprietary, classified, confidential, or sensitive information should be included in your response.  The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).

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