CART Services - DFAS Columbus

Closed Pre-Solicitation Posted

This opportunity was awarded. See the award notice from , or the latest solicitation from .

Solicitation number
3002642
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Columbus, Ohio 43213, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Defense Finance and Accounting Service (DFAS) in Columbus, Ohio is seeking Communication Access Realtime Translation (CART) services to support deaf and hard of hearing personnel employed at the DFAS Columbus site. The contractor will be required to provide both on-site and remote CART services, including stenographers, equipment, and secure remote access. Key requirements include maintaining a 95% or better accuracy rate, demonstrating knowledge of government finance and accounting operations, and adhering to strict security and professional conduct protocols. The government will utilize a Quality Assurance Surveillance Plan to monitor contractor performance.

This is not a set-aside opportunity. The contract will be for a one-year base period with four one-year option periods, but the specific award value or budget range is not provided. The NAICS code is 541930 - Translation and Interpretation Services, and the PSC code is R608-P - Support- Administrative: Translation And Interpreting. The pre-solicitation notice indicates this is in support of a forthcoming federal contract opportunity, Solicitation Number 3002642, for CART services at the DFAS Columbus location.

Notice text

DFAS Columbus is in need of  both on-site and remote Communication Access Realtime Translation (CART) services to support the deaf and hard of hearing personnel emplyed at the DFAS Columbus site.

The Contractor will proivde CART writer(s) for each assignemnt(s). Such services are also referred to as Realtime captioning or live-event captioning which transcribes the audio portion or spoken word into readable English text using a stenotype maching, CART/Captioning software, and a laptop. Captions appear on a computer monitor or other displays which provides a complete translation of all spoken words and environmental sounds for the benefit of an individual consumer or larger group audience in a variety of virtual/remote and in-person settings, anywhere communication access is needed.

The Contractor shall provide onsite an remote CART services with all necessarry personnel and equipment as requested on an as needed basis, which shall perform the work identified in the PWS.

For onsite requests, the Contractor must supply the laptop, stenotype machine, and applicable CART/Captioning software and all hardware for connecting the devices. Software must be able to adjust the size of the fonts to matche the needs of the employees with low vision.

For remote requests, Contractor must supply stenotype machine, applicable CART/Captioning software, and a DFAS approved secure link for the transmission of Text Media Streaming. Compatability with Windows 10 or later, and the most recent versions of Google Chrome and Microsoft Edge. The secure link for Text Media Streaming must also be compatible with Android Operating Systems, Apple Opearting Systems, and other Mobile Operating systems for mobile devices.

The Contractor will have no access to DFAS computers, programs, or systems.

Interested Contractors shall have CART writers located within the geographical location of Ohio.

Attached is a draft version of the Performance Work Statement (PWS). Please note that this is not the final version and is subject to change.

Files

File Type Posted
PWS CART Captioning DFAS Columbus DRAFT.docx DOCX document

Notice history

Notice Type Posted
CART Services - DFAS Columbus Award Award Notice
CART Services - DFAS Columbus Latest solicitation Solicitation
This notice Original Pre-Solicitation

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