Call Recording

Closed Pre-Solicitation Posted

Solicitation number
3002550
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
Not on record
PSC
Not on record
Place of performance
Indianapolis, Indiana, United States

Notice details come from SAM.gov. Updated .

About this opportunity

Paragraph 1:

The Defense Finance and Accounting Service (DFAS) is seeking sources for Call Recording Services. DFAS is looking for vendors with experience and expertise in call recording services compatible with Avaya solutions, including installation services, call recording software, and quality management capabilities. The ideal provider would have the ability to record voice and video, provide 100% voice recording and 25% video recording, enable live screen and audio monitoring, and offer secure storage, reporting, and customizable dashboards. Interested sources are required to submit a response of no more than three pages by 12PM EST on July 3, 2024, providing details on their experience and business information. This is for market research purposes only and not a solicitation.

Paragraph 2:

This opportunity is not set aside for any particular type of vendor. DFAS has not identified any potential incumbents or current contractors. The government has not provided any information about the award value or budget range for this requirement. This is a pre-solicitation notice, and the specific details regarding the quantity of goods or the timeline for services have not been disclosed.

Notice text

DFAS, Contract Services Directorate is seeking sources for Call Recording Services.

Files

File Type Posted
Sources Sought - Call Recording.pdf PDF

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