Business Operations Specialist Support

The Federal Transit Administration intends to solicit Firm-Fixed Price contract support for Business Operations Specialists at multiple FTA regional offices, with an RFI due May 28, 2026 and anticipated solicitation following market research. No set-aside applies. Work will be performed on-site at four locations: Region 4 in Atlanta, Georgia; Region 5 in Chicago, Illinois; Region 7 in Kansas City, Missouri; and FTA Headquarters in Washington, DC, providing executive and administrative support to Regional Administrators, Deputy Regional Administrators, and Associate Administrators.

The contract covers six task areas: executive and business operations support (calendar management, briefing book preparation, action-item tracking, senior staff coordination); front desk support (office operations, visitor management, meeting coordination, budget tracking); communications support (document preparation, proofreading, research, records management); travel support (travel arrangements and expense management); special projects (grant development, technical assistance, process improvement); and monthly status reporting due the 30th of each month.

Minimum qualifications include high school diploma or GED, five years of business operations experience without day-to-day direction, proficiency in Microsoft 365 and Google Workspace, excellent writing and communication skills, and ability to type at least 35 wpm. Government-furnished computers will be provided.

Period of performance consists of one 12-month base period and four 12-month option periods. Interested vendors must submit a typed capability statement of no more than 5 pages by May 28, 2026 at 5:00 PM EDT to Cassandra Porter-Hickman (c.porterhickman@dot.gov) and Stephanie Cooke-Nwadibia (stephanie.cooke-nwadibia@dot.gov), addressing relevant past performance within three years, corporate experience with similar work, labor categories, and technical capabilities aligned to the SOW. Include company name, point of contact, physical address, phone, email, CAGE code, and NAICS 541611 business size classification.