Billing Management Systems Solution for the Shiprock Service Unit

Closed Special Notice Posted

Solicitation number
IHS1510525
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Shiprock, New Mexico 87420, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Indian Health Service (IHS) Shiprock Service Unit issued a Special Notice regarding the procurement of a billing management systems solution for revenue cycle processing. Initially posted on October 16, 2025, the notice announced the agency's intent to single-source the contract with Change Healthcare Operations, LLC. However, Amendment #1 to the notice reversed this decision, indicating that the IHS will pursue a competitive strategy for the procurement instead of proceeding with the single-source award. The contract opportunity falls under NAICS code 518210 (Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services) with a small business size standard of $40.0 million. This federal contracting opportunity was published by the Department of Health and Human Services Indian Health Service.

The objective of this procurement is to acquire a web-based, HIPAA-compliant billing management solution that automates claims management, remittance and payment management, and patient billing and payment processes, while providing a unified claims management interface for all payers and accurate regulatory billing and reporting. The anticipated contract period runs from November 4, 2025, through November 3, 2030, structured as a base period plus four option periods, with performance taking place at Northern Navajo Medical Center in Shiprock, New Mexico. The original deadline for responses to challenge the single-source intent was October 31, 2025, at 8:00 AM Mountain Daylight Time, though this deadline has been superseded by the competitive strategy announced in Amendment #1. All necessary personnel, supplies, materials, and equipment required to perform the services will be provided by the selected vendor. Interested contractors should contact Cornelius Tsipai, Contract Specialist, at cornelius.tsipai@ihs.gov for additional information regarding this competitive procurement opportunity.

Notice text

2 versions

Update #2 · Latest ·

AMENDMENT #1

Notice of Intent will not be awarded. A competitive strategy will be utilized for the Base + Options PO. 

************************************************************

Intent to Single Source a Requirement

The Indian Health Service (IHS), Shiprock Service Unit, intends to negotiate a single-sourced, firm-fixed-price contract with Change Healthcare Operations, LLC (UEI: C7DYEBLK3PE1) for the procurement of a billing management solution for a revenue cycle processing system that automates components of claims management, remittance and payment management, and patient billing and payment. Management system will be web-based, HIPAA-compliant, provide a single claims management interface for all payers, and provide accurate and regulatory billing and reporting notices. All necessary personnel, supplies, materials, and equipment to perform these services will be provided by the vendor. The NAICS code is 518210, with an associated small business size standard of $40.0M. 

The contract will have a base period and four option periods. The anticipated period of performance will be: November 4, 2025, to November 3, 2030. In accordance with 41 U.S.C. 3304(a)(1), the contracting officer has determined that there is only one responsible source and no other supplies or services will satisfy agency requirements.

This notice of intent to award a single source contract is not a request for competitive proposals. There will be no solicitation available for competitive quotes. Any response to this notice must show clear and convincing evidence that competition would be advantageous to the Government. Responses should be received by 8:00 AM Mountain Daylight Time (MDT) on Friday, October 31, 2025.

The contract will be issued without further notice after the deadline stated above. All vendors are hereby notified that if your response is not received by the date and time specified in this notice, it will not be reviewed.

Please contact the point of contact below if you have any questions:

Cornelius Tsipai, Contract Specialist

Email: cornelius.tsipai@ihs.gov

Place(s) of Contract Performance:

Northern Navajo Medical Center

US Hwy 491 North

Shiprock, New Mexico 87420

Four Corners Regional Health Center

US Hwy 160 & Navajo Route 35

Teec Nos Pos, Arizona 86514

Dzil-Na-O-Dilth-Hle Health Center

6 Road 7586

Bloomfield, NM 87413

Update #1 ·

Intent to Single Source a Requirement

The Indian Health Service (IHS), Shiprock Service Unit, intends to negotiate a single-sourced, firm-fixed-price contract with Change Healthcare Operations, LLC (UEI: C7DYEBLK3PE1) for the procurement of a billing management solution for a revenue cycle processing system that automates components of claims management, remittance and payment management, and patient billing and payment. Management system will be web-based, HIPAA-compliant, provide a single claims management interface for all payers, and provide accurate and regulatory billing and reporting notices. All necessary personnel, supplies, materials, and equipment to perform these services will be provided by the vendor. The NAICS code is 518210, with an associated small business size standard of $40.0M. 

The contract will have a base period and four option periods. The anticipated period of performance will be: November 4, 2025, to November 3, 2030. In accordance with 41 U.S.C. 3304(a)(1), the contracting officer has determined that there is only one responsible source and no other supplies or services will satisfy agency requirements.

This notice of intent to award a single source contract is not a request for competitive proposals. There will be no solicitation available for competitive quotes. Any response to this notice must show clear and convincing evidence that competition would be advantageous to the Government. Responses should be received by 8:00 AM Mountain Daylight Time (MDT) on Friday, October 31, 2025.

The contract will be issued without further notice after the deadline stated above. All vendors are hereby notified that if your response is not received by the date and time specified in this notice, it will not be reviewed.

Please contact the point of contact below if you have any questions:

Cornelius Tsipai, Contract Specialist

Email: cornelius.tsipai@ihs.gov

Place(s) of Contract Performance:

Northern Navajo Medical Center

US Hwy 491 North

Shiprock, New Mexico 87420

Four Corners Regional Health Center

US Hwy 160 & Navajo Route 35

Teec Nos Pos, Arizona 86514

Dzil-Na-O-Dilth-Hle Health Center

6 Road 7586

Bloomfield, NM 87413

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