BD Auto Notify voice and text messaging subscription service

Closed Special Notice Posted

Solicitation number
HT941026QE039
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Travis AFB, California, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Defense Health Agency Contracting Activity intends to award a firm-fixed-price contract on a sole-source basis to Parata Systems, LLC for the BD AutoNotify voice and text messaging subscription service, with a response deadline of August 26, 2026. The requirement is restricted to Parata Systems because BD AutoNotify interfaces with the government-owned proprietary BD IntelliCab Will Call system at the USAF 60th Medical Group Main Pharmacy, David Grant USAF Medical Center, Travis AFB, California, and the closed architecture of the underlying BD IntelliCab system does not support third-party notification software. BD AutoNotify is an add-on notification service that enables patients to receive automated calls or text messages when prescriptions are ready for pickup; it activates latent features within the existing proprietary software environment and does not require local installation. The contractor shall provide all non-personal services, software subscriptions, maintenance, and technical support necessary to maintain the AutoNotify service. Although the Government intends to proceed sole-source under Title 10 U.S.C. 3204(a)(1) citing proprietary considerations, all responsible sources may submit capability statements, proposals, or quotations for Government consideration. Concerns regarding this sole-source intent may be submitted to the contract specialist by the response deadline.

Notice text

The Defense Health Agency (DHA) Contracting Activity (DHACA), Healthcare Contracting Division (HCD) - West, Delta Branch, intends to award a Firm-Fixed-Price contract on a sole-source basis to Parata Systems, LLC, 106 Roche Drive, Durham, NC 27703, utilizing the authority of Title 10 U.S.C. 3204(a)(1) as implemented in RFO 6.103-1(c)(1) and RFO 12.102(a) (Commercial Acquisitions - Restriction of Competition under Class Deviation 2026-O0017, Revision 1): For purchases available from only one responsible source and no other supplies or services will satisfy agency requirements.

This requirement is for the BD AutoNotify voice and text messaging subscription service to interface with the existing government-owned proprietary BD IntelliCab Will Call system at the USAF 60th Medical Group Main Pharmacy, located at David Grant USAF Medical Center (DGMC), Travis AFB, CA. BD AutoNotify is an add-on notification service that enables patients to receive automated calls or text messages when their prescription(s) are ready for pickup. The AutoNotify service is not standalone software and does not require local installation on any system; instead, it activates latent features within the existing proprietary software environment. The contractor shall provide all required non-personal services, software subscriptions, maintenance, and technical support necessary to maintain the AutoNotify service.

The Government intends to procure from only one source under the authority of RFO 12.102(a) due to the proprietary nature and closed architecture of the underlying BD IntelliCab system, which does not support third-party notification software.

This notice of intent is not a request for competitive proposals. However, all responsible sources may submit a capability statement, proposal, or quotation, which shall be considered by the agency. Any concerns or capability statements regarding this intent to Sole Source may be submitted for consideration by the Government to Contract Specialist, Brittany Chartier, at brittany.n.chartier.civ@health.mil with the Notice ID number referenced in the subject line.

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