Avaya Maintenance

This solicitation seeks to award a firm fixed price contract for Avaya telephone switch maintenance services to support the United States Naval Academy in Annapolis, Maryland. The Naval Supply Systems Command Fleet Logistics Center Norfolk intends to provide one-year of on-site maintenance coverage, parts, labor, and 24/7 remote support for the Avaya phone switch. Offerors must be authorized Avaya resellers that can provide services in accordance with the Military Unique Deployment Guide and maintain the system in compliance with DOD security requirements by obtaining software patches and updates from Avaya. Responses are due by September 18, 2020.

This is a woman-owned small business sole source set-aside opportunity. The applicable NAICS code is 541513 for Custom Computer Programming Services and the size standard is $30 million. The solicitation number is N0018920R0073 and will be available on or about September 17, 2020 on beta.sam.gov. The incumbent contractor is Optivor Technologies, Inc. This one-year contract includes a base year and four one-year options and performance will take place at the Naval Academy in Annapolis, Maryland.