Automated Vertical Storage Unit Maintenance & Repair

The Department of the Army is seeking preventative maintenance and on-call repair services for automated vertical storage systems at Tobyhanna Army Depot (TYAD) in Pennsylvania through this Request for Information (RFI). The requirement encompasses 42 Kardex Storage Systems, 12 Titan III systems, and 11 Kardex Remstar Storage Systems located throughout the facility. Key requirements include conducting two periodic inspections annually, responding to emergency repair calls within 24-48 hours (no later than 72 hours), maintaining technician availability Monday through Thursday from 7:00 a.m. to 4:30 p.m., and submitting detailed written status reports and invoices documenting all maintenance activities. Contractors must meet extensive security obligations, including obtaining security clearance approval, completing Antiterrorism Level I and iWATCH training within 30 days of award, and maintaining Controlled Unclassified Information (CUI) handling procedures. The RFI response deadline is April 21, 2026, at 12:00 PM EST, with responses to be submitted via email to Forrest Green, Purchasing Agent, at forrest.l.green8.civ@army.mil. This is a Request for Information only and does not constitute a commitment to award a contract.

This opportunity is designated as a Total Small Business set-aside. The contract type will be firm fixed price with a base contract period of one year and four one-year option years. Prospective contractors must maintain comprehensive insurance coverage, including worker's compensation with $100,000 employer's liability, general liability of $500,000 per occurrence, and automobile liability of $200,000 per person/$500,000 per occurrence. All contractor personnel must be U.S. citizens or documented resident aliens with valid green cards, and must comply with extensive environmental and OSHA safety requirements. No specific award value or budget range has been disclosed in this pre-solicitation notice, though the scope and duration suggest a significant contract opportunity. This RFI is intended to identify potential vendors capable of supporting these requirements, with non-response not precluding participation in any future Request for Proposal that may be issued.