PWS AutoVertStorageMaintenance DRAFT.docx

STATEMENT OF WORK

FOR THE SERVICE AND REPAIR OF

AUTOMATED VERTICAL STORAGE UNITS

Background

This Statement of Work (SOW) and the documents referenced herein define the requirements to perform Preventative Maintenance and “on-call, as needed” repairs on 42 Kardex Storage Systems, 12 Titan III and 11 Kardex Remstar Storage Systems as listed below, at Tobyhanna Army Depot (TYAD) in various locations:

Kardex Storage Systems

Kardex Titan III

Kardex Remstar Systems

TY16201

17000597/001

TY16202

17001429/001

TY16203

17001429/003

TY16204

17000004/005

TY17232

20000044/005

1.2 period of performance The period of performance shall be for one (1) Base year of 12 months and four (4) 12-month option years.

1.3 Service shall consist of

a) Two regular periodic inspections per year

b) Cleaning, oiling and adjusting the equipment

c) Installation of all required parts, shop repairs as determined by contractor

d) Technicians will notify TYAD POC of their arrival and departure at Tobyhanna Army Depot when they are here to perform such services due to new security measures.

e) Emergency calls shall be made without charge between established contract dates and during normal contract business hours. Emergency response is expected within 24-48 hours of trouble call. Technicians are requested to be on site within this 24-48 hour time frame to access the problem unless there are extenuating circumstances (e.g. weekends, holidays, inclement weather, etc.) but no later than 72 hours from the initial call. If the 24-48 hour time frame can’t be met, then the technician is to coordinate through the POC of the extenuating circumstance that doesn’t permit them to meet the time frame.

f) Phone trouble shooting is not acceptable unless it is to gather additional information on the problem.

g) Technicians who arrive on post are required to check in with the TYAD POC before and after troubleshooting/repairing the machines.

h) Technician will provide written status on the outcome of their visit with a signature from the on-site POC that was named at time of service call before exiting the depot.

i) For all emergency calls, technician will notify TYAD POC if repair will require additional costs or work not covered under the contract and provide a cost quote of the additional costs before any repairs will be made to the equipment.

j) Technician will provide proof of periodic maintenance per machine via a written report of said maintenance.

k) An invoice is required for each visit with a written statement outlining the problem, solutions and any additional costs (e.g. parts, etc.) and should be given to the TYAD POC. Invoices are also required for each machine when the twice yearly preventative maintenance is performed. Invoice must be provided for review prior to submitting for payment.

l) It is understood that the listed equipment at the starting date of the contract is in good operating condition and also that the service to be provided does not cover repairs required because of accident, fire, water, abuse, misuse, or conditions resulting from an Act of God; nor does it cover major overhauls, changes in setup, burned out motors or converters. Contractor has the right to inspect each machine before acceptance of the contract.

m) Technicians will report to the Depot Monday through Thursday between the hours of 0700 and 1600.

1.4 PoC

POC is Ryan Parchinski, 570-615-8216

1.5 General Information

1.5.1 Quality Control The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this SOW. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

1.5.2 Recognized Holidays: Vendor will not be required to work on holidays

- Juneteenth

1.5.3 Hours of Operation: The contractor is responsible for conducting business, between the hours of 7:00 – 4:30 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this SOW when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.4 Place of Performance: The work to be performed under this contract will be performed at Tobyhanna Army Depot, locations identified in Table 1.

1.5.5 Type of Contract: The government will award a Firm Fixed Price contract.

1.5.6 Security Requirements: Contractor personnel performing work under this contract must have a 648C Security Background Check on file at time of the proposal submission and must maintain the level of security required for the life of the contract.

1.5.7 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.5.8 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.9 Key Personnel: The following personnel are considered key personnel by the government: Ryan Parchinski. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 7:00 a.m. to 4:30p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.5.10 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel will be required to wear visitor badges issued by Tobyhanna Army Depot Security.

1.5.11 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.5.12 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such an appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have the authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the people that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have a contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

1.0 Depot Access

1.1 A background check and approval from TYAD Security Operations Branch is required for all contractor and subcontractor personnel prior to on-site access at TYAD. All persons seeking entrance to TYAD shall submit to and comply with all security standards and requirements in force at the time such persons are seeking entry. All contractors, regardless of resident status or citizenship, will be subject to vehicle search and intense in-processing by TYAD security personnel prior to being granted access to TYAD. This security screening process may be time consuming and access may be delayed or denied. The contractor shall ensure ELTY Form 648-C is completed for all contractor and subcontractor personnel requiring depot access to include warranty services. The TYAD point of contact (POC) will provide ELTY Form 648-C, Request Access to Tobyhanna Army Depot, to the contractor/vendor at least ten days prior to the expected visit date for completion. The contractor/vendor shall return the completed ELTY Form 648-C to the TYAD POC in a timely manner so the same may be submitted to Security for processing no later than seven days prior to the visit. All of the required fields on the form shall be complete and accurate by the contractor/vendor for timely processing. This requirement is inclusive of on-site supervisory or managerial personnel and sub-contractor personnel that the Contractor anticipates will be performing work or visiting on-site. This security screening does not relieve the contractor of any responsibilities to conduct thorough pre-employment background checks and drug screening. Contractor workers will not be granted access to the work site until security screening is completed and access is approved. Any contractor personnel on-site who fail screening will not be permitted further access to TYAD. See “Access and General Protection/Security Policy and Procedures” below.

1.2 Please submit the completed ELTY Forms 648-C form(s) to the COR or POC.

2.0 TYAD SECURITY REQUIREMENTS FOR THE CONTRACTOR

ANTI-TERRORISM OPERATIONS SECURITY (AT OPSEC) REQUIREMENTS:

All Tobyhanna Army Depot (TYAD) contracts and other acquisition-related documents must ensure privacy and security controls follow this information, and that contractors, subcontractors, and service providers protect Privacy Act information in the same way the organization adhering to the Federal Acquisition Regulations (FAR) Privacy Act provisions (Subparts 24.1 and 24.2) and include the specified contract clauses (Parts 52.224-1 and 52.224-2), as appropriate, to ensure that personal information is protected as mandated.

Force Protection Condition (FPCON) Should the Force Protection Condition (FPCON) at the installation change, the Government may require changes in contractor security matters and/or processes.

If based on the requirements of this contract, contractor employees may be designated as mission-essential. Mission-essential contractor employees are required to report for duty and remain on duty during declared emergencies and/or elevated FPCON levels unless otherwise directed by the Contracting Officer (KO) via the appropriate Contracting Officer's Representative (COR).

Unscheduled gate closures by Law Enforcement may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays.

Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

The contractor’s employees shall become familiar with and obey the regulations of the installation, including law enforcement, fire, traffic, safety and security (protecting National security) regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

(If Required) The contractor shall provide support during contingencies, exercises, heightened operations, and adverse weather or security closures in the accomplishment of performance requirements. From time to time, the Base Commander may decide to close all or part of a base in response to an unforeseen emergency or similar occurrence. Such emergencies include adverse weather such as snow, or ice, "an act of God,” such as tornado or earthquake, or a base disaster such as a gas leak or fire.

Emergency Communications and Services. If assigned to TYAD for seven-days or longer, contractors and subcontractor employees will enroll in the ALERT! Mass Warning Notification System (MWNS). CAC is required to register for ALERT!. If a CAC has not been deemed necessary for the contractor or subcontractor, the COR will provide the necessary information to TYADs Antiterrorism Officer or TYADs Emergency Manager in the Security Operations Branch for manual input into the ALERT! System.

ALERT! MWNS is NOT optional - it is a Headquarters Department of the Army (HQDA) requirement to be a registered user.

Due to the life-safety implications of the information being relayed and the requirement to provide immediate alerts and warnings, personnel assigned to TYAD must ensure that their personal contact information, including after-duty hours contact information, as appropriate (e.g., personal cellular phone numbers or landline phone numbers), e-mail addresses, home address, etc., are entered into the system and regularly updated or verified every 90 days to remain current and accurate.

In the event of a life-threatening emergency or natural disaster, COR will account for assigned contractors. COR will send personnel accountability report to Emergency Operations Center (EOC).

Base closure announcements will be disseminated via ALERT! MWNS.

Antiterrorism (AT) Level I Training. In accordance with AR 525-13, all contractor and subcontractor employees requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training annually. This training must be completed prior to being granted installation access and beginning work. The contractor is responsible for ensuring this requirement is met and for providing certificates of completion for each employee to the COR upon request. The web-based training is available at https://jko.jten.mil (Course: JS-US007).

AT Level I and iWATCH training is not required to be in person. While in-person training is an option, the most common and widely accepted method is web-based. Army regulations explicitly provide multiple ways to meet the training requirement to ensure flexibility for all personnel, regardless of their location or access to a classroom setting.

iWATCH Army Training. This training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award. Contractors and all associated sub-contractors will be briefed by the TYAD Antiterrorism/Force Protection officer. It is recommended this training be conducted as part of an initial entry briefing or unit/organization newcomer’s briefings. Send training requests to TYADs Antiterrorism Officer. Contractor employee training will be documented on a local form.

Access and General Protection/Security Policy and Procedures. Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by TYAD Law Enforcement. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy.

Contractor and all associated sub-contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

A background check and approval from TYAD Law Enforcement is required for all contractor and subcontractor personnel prior to on-site access at TYAD. All persons seeking entrance to TYAD shall submit to and comply with all security standards and requirements in force at the time such persons are seeking entry. All contractors, regardless of resident status or citizenship, will be subject to vehicle search and intense in-processing by TYAD security personnel prior to being granted access to TYAD. This security screening process may be time consuming, and access may be delayed or denied. The contractor shall ensure the required government access request form is completed. COR will provide specifics to the contractor after award and at least ten days prior to the expected visit date for completion. All the required fields on the form shall be accurate and complete. This requirement is inclusive of on-site supervisory or managerial personnel and sub-contractor personnel that the contractor anticipates will be performing work or visiting on-site. This security screening does not relieve the contractor of any responsibilities to conduct thorough pre-employment background checks and drug screening. Contractor workers will not be granted access to the work site until security screening is completed and access is approved. Any contractor personnel on-site who fail screening will not be permitted further access to TYAD.

Submit the completed local form(s) to the COR. Ensure contracts include the provisions that check for the possibility of and prevent undocumented workers for inclusion in contracted work related to Army missions.

The company will ensure that its employees entering Army-controlled installations or facilities have obtained access badges and passes in accordance with facility regulations and that these badges and passes are obtained in advance so as not to delay the accomplishment of contracted services.

Pre-Bid Site Visit Controls: Any pre-bid site visits held before the contract award will be conducted under strict security controls. These protocols—including mandatory pre-registration for baseline vetting and constant escorting—apply to all potential bidders, regardless of any previous work history with TYAD or current installation access. During this public solicitation phase, a contractor's prior access or familiarity with the installation does not grant them a "need-to-know" for a new requirement. All bidders will be treated as external entities, and the site visit is strictly for a visual inspection of physical conditions only.

Post-Award Information Release: Conversely, all project specifics—including exact locations, detailed plans, and mission context—can and must be provided to the contractor only after the contract is awarded and their personnel have completed all mandatory security training (AT, OPSEC, CUI). At this stage, the contractor has an established "lawful government purpose," and the controlled release of detailed information is appropriate and necessary for the performance of the contract.

Common Access Card (CAC): [If applicable.] Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

Contractors shall be identified with Government issued identification card (e.g., Common Access Card (CAC) or unit specified identification card). When required, contractor personnel shall comply with local security policies to wear their identification card in a standardized manner, clearly visible attached to the torso of the exterior garment above the belt and below the shoulders except when in use (i.e., inserted in a computer CAC reader) or when in controlled areas requiring other credentials as the primary method of identification. To access any Government base and certain facilities, the contractor shall present required identification card upon demand. Upon exit from Government facilities, the contractor shall conceal their credentials (CAC or other credentials) from plain view. The contractor and Contractor Security Manager/Officer shall coordinate with the COR for Government credential issues.

For contractors that do not require CAC, but require access to a DoD facility or installation: Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army Directive 2014-05/AR 190-13); applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by Government representative); or, at OCONUS locations, in accordance with status-of-forces agreements and other theater regulations.

Collection of Badges: The Contractor shall account for all forms of Government-provided identification issued to the Contractor employees in connection with performance under this contract. The Contractor shall return such identification to the issuing agency at the earliest of any of the following, unless otherwise determined by the Government:

1. When no longer needed for contract performance

2. Upon completion of the Contractor employee’s employment

3. Upon contract completion or termination The Contracting Officer may delay final payment under a contract if the Contractor fails to comply with these requirements. The Contractor shall insert the substance of this clause, including this paragraph, in all subcontracts when the subcontractor’s employees are required to have routine physical access to a federally controlled facility and/or routine access to a federally controlled information system. It shall be the responsibility of the prime Contractor to return such identification to the issuing agency in accordance with the terms set forth in of this section, unless otherwise approved in writing by the Contracting Officer. The company will return all issued U.S. Government Common Access Cards, installation badges, and/or access passes to the COR when the contract is completed or when a contractor employee no longer requires access to the installation or facility. Contractor personnel will obtain a vehicle pass for access to the military installation and Common Access Cards (CAC) for computer access, if applicable.

Threat Awareness and Reporting Program (TARP). [If applicable.] For all contractors with security clearances, per AR 381-12, TARP contractor employees must receive initial and annual TARP training by a CI Agent or other trainer as specified.

Insider Threat Program. The contractor will establish and maintain an insider threat program to gather, integrate, and report relevant and available information indicative of a potential or actual insider threat, consistent with E.O. 13587 and Presidential Memorandum “National Insider Threat Policy and Minimum Standards for Executive Branch Insider Threat Programs.”

Operational Security (OPSEC). OPSEC is not a one-time checklist, it is a dynamic, ongoing process embedded in every phase of planning, execution, and daily operations. It requires continuous critical thinking and vigilance from everyone who interacts with government information or operates on a government installation. This includes military personnel, Department of Defense civilians, contractors, subcontractors, and family members. OPSEC is not just a policy, it’s a mindset. Its success depends on consistent awareness and execution by every member of the TYAD community.

At TYAD, all observations, communications, and experiences must be protected and must not be shared with anyone lacking a lawful government purpose or a validated business need-to-know. This disciplined approach ensures that emerging threats, evolving vulnerabilities, and shifting mission parameters are constantly reassessed and addressed to safeguard critical information.

OPSEC applies across the full spectrum of DoD missions, functions, programs, and activities under this contract. Practicing OPSEC daily is a requirement that is essential to mission success and the protection of national security assets.

Failure to properly safeguard sensitive or classified information—whether through negligence, willful misconduct, or ignorance—may result in administrative, disciplinary, contractual, or criminal consequences.

Applicability and Management of the Contractor OPSEC Plan The requirement for an Operations Security (OPSEC) Plan or Standing Operating Procedure (SOP) is based on the contractor's access to and handling of Critical Information and/or Controlled Unclassified Information (CUI), regardless of where that information resides. It is essential to distinguish between Information Security (INFOSEC), which protects data "at rest" within a system, and OPSEC, which protects data "in use" by governing the procedures and actions of personnel.

When contractor personnel access or handle CUI—such as building floor plans, technical manuals, or operational schedules—they are required to have an approved OPSEC Plan/SOP. This plan is the formal, documented agreement that outlines how the contractor will protect the government's sensitive information. Even when CUI is handled exclusively on Government Furnished Equipment (GFE), the contractor remains responsible for the "human factor." The OPSEC Plan transfers the responsibility for protecting this information from the Government to the contractor by legally obligating them to establish internal procedures for everything from secure physical storage and controlled discussions to the proper destruction of materials. Without this plan, the Government retains all risk for how a contractor safeguards its data.

The management and approval of the contractor's OPSEC Plan is a shared responsibility, with defined roles at each stage. Per government acquisition and security policy, it is the Contracting Officer's Representative (COR) who is ultimately responsible for the initial identification and final enforcement of this requirement. The process is as follows: The COR (designated technical representative) identifies the need for an OPSEC Plan based on the work described and writes the requirement into the Statement of Work (SOW). After contract award, the COR enforces this by ensuring the contractor submits the plan on time. The Contracting Officer (KO) ensures the requirement is legally binding in the final contract and is the sole authority to take contractual action for non-compliance. Finally, the Government OPSEC Officer, as the technical expert, is responsible for reviewing the submitted plan against AR 530-1 and providing the formal approval or rejection back to the COR.

OPSEC Training Requirements. In accordance with AR 530-1 (4-2-a), all contractors and subcontractors shall complete OPSEC Level I certification training (Initial and Continual – detailed below).

The Contracting Officer’s Representative (COR) serves as the oversight authority: the COR verifies contractual compliance by collecting and reviewing certificates, ensuring they’re submitted within the required timeframe – first 30 days of assignment.

According to AR 530-1 (para 4-2) and DoDM 5205.02, there is no “grace period” or minimum number of days on-site before OPSEC Level I Initial and Continual training becomes mandatory—any contractor, subcontractor, or support‐service provider who requires access to TYAD information, systems, or facilities must complete both parts of their OPSEC Level I training.

OPSEC Level I training is comprised of two parts (Initial and Continual):

1. OPSEC Level I Initial training

· To be completed within first 30 days of assignment to TYAD and annually thereafter – preferably before the job starts

· Provides specific information about TYADs OPSEC program

· Contractors and subcontractors must set up an appointment with TYADs OPSEC Officer for Initial training-COR to provide contact information

· Conducted by TYAD’s OPSEC officer or alternate – training can be in person or via MS Teams (30 minutes) and is tracked by a TYADs OPSEC Officer via a local training form

2. OPSEC Level I Continual training:

· Commonly referred to as annual OPSEC training

· To be completed within 30 days of assignment to TYAD and annually thereafter – preferably before the job starts

· Provides general information about OPSEC and reemphasizes sound OPSEC practices throughout the contract period

· Title of the training is: “OPSEC Awareness for Military Members, DoD Employees and Contractors” and is available online - https://securityawareness.dcsa.mil/opsec/index.htm

· Certificates of completion must go to the COR OPSEC Measures to Protect Critical Information. This section is critical because it moves beyond a simple, vague requirement to “practice OPSEC” and provides the contractor with specific, actionable, and enforceable rules of behavior.

All contractors and subcontractors shall implement the following mandatory OPSEC measures during the entire period of performance to protect critical and sensitive unclassified information:

1. Training and Compliance: Complete all mandatory OPSEC training as specified in this contract and actively apply all TYAD OPSEC measures in daily, contract-related operations.

2. Secure Communications: Avoid discussing government operations in public spaces or over unprotected communications (e.g., personal cell phones). Transmit Controlled Unclassified Information (CUI) only through authorized, encrypted channels as directed in the SOW/PWS = DoD Safe Access File Exchange (SAFE) is the accredited method for sending files that contain CUI, Personally Identifiable Information (PII), or other sensitive data that should not be transmitted over unencrypted, commercial email channels. The files are encrypted during the transfer process.

3. Public Release and Social Media Prohibition: Do not disclose or post any images, data, or operational details (e.g., maps, pictures, schedules, equipment, tactics) to any unofficial media, including personal or corporate social media platforms. All information or materials intended for public release require a documented OPSEC review by a TYAD certified OPSEC Level II reviewer. Coordinate all press releases through the COR and TYADs Public Affairs Office.

4. Reporting Requirements: Immediately report any attempts by unauthorized third parties to solicit sensitive information to the TYAD Security Operations Branch, the contract POC, and the contractor's Facility Security Officer (FSO).

5. Credential Control: Conceal or remove all government-issued badges and identification when off the installation. Do not duplicate, loan, or leave credentials unattended (CACs, badges, and/or parking passes or placards). Report any lost or stolen passes/badges/credentials to TYAD Law Enforcement Branch. The COR will provide all POC contact information.

6. Protection of Sensitive Data: Mark and protect internal company data related to this contract (e.g., schedules, deliverables, vulnerability reports) as CUI. All government-provided information, such as drawings and technical data, must be protected in accordance with DoD, Army guidance and guidance within contract package documents.

7. Information Disposal: At contract completion or upon Government request, return all government information to the COR or destroy it in accordance with approved TYAD procedures for handling CUI.

Photography or Videography. Contractors and subcontractors who will require photography or videography at TYAD must notify their COR at least fourteen business days in advance and complete OPSEC Level I Initial training. The COR will provide contractors with the contact information for points of contact within the security branch after award. All individuals must follow TYAD policy regarding photography and the use of personal electronic devices.

All photos and videos must then undergo an OPSEC Review—per AR 530-1 Chapter 4—to evaluate them against TYAD’s Critical Information List and identify any vulnerabilities. That review must be fully documented and signed off by a TYAD employee who holds OPSEC Level II certification (example: TYAD OPSEC Officer or Public Affairs personnel) before any imagery is distributed.

COMMUNICATIONS SECURITY (COMSEC) (If applicable) All telephonic and electronic communications with DoD organizations are subject to Communications Security (COMSEC) review and monitoring. The contractor is advised that any calls placed to or received from a DoD organization may be subject to monitoring and recording. The contractor shall ensure frequent dissemination of this notice to all employees who communicate with DoD personnel.

Information Security (INFOSEC). The contractor shall comply with all applicable regulations for the protection of government information. Information handled under this contract is categorized as either Controlled Unclassified Information (CUI) or Classified National Security Information (CNSI).

Controlled Unclassified Information (CUI) The handling, marking, safeguarding, and destruction of all CUI shall be in strict accordance with DoD Instruction 5200.48, Controlled Unclassified Information (CUI). Specific contractor responsibilities are detailed in the "Safeguarding CUI" section of this document.

CUI Training Requirement Any contractor or subcontractor personnel who will have access to CUI under this contract must complete mandatory CUI training prior to accessing such information. The "DoD Mandatory Controlled Unclassified Information (CUI) Training" course available on the DCSA CDSE Security Awareness Hub (https://securityawareness.dcsa.mil/cui/) satisfies this requirement. Completion certificates shall be provided to the COR upon request.

Contractor Responsibilities for Handling CUI The contractor shall comply with all CUI requirements outlined in Executive Order 13556 and 32 CFR Part 2002. The contractor's responsibilities include, but are not limited to:

· Marking: Applying uniform CUI markings to all CUI data and deliverables.

· Access Controls: Restricting CUI access to personnel with a lawful government purpose and validated need-to-know.

· Flow Down: Ensuring all CUI protection requirements are passed down to subcontractors.

· Physical Safeguarding: Implementing appropriate physical controls (e.g., locked storage, controlled-access areas) for all CUI, whether in hard copy or on electronic media.

· Incident Reporting: Reporting any actual or suspected loss or compromise of CUI to the COR immediately.

· Disposition: Returning all CUI to TYAD control or destroying it in accordance with DoD and Army guidelines upon contract completion.

Classified National Security Information (CNSI) (If applicable) If this contract requires access to CNSI, all such information shall be handled, stored, and protected in strict accordance with AR 380-5, Army Information Security Program, the National Industrial Security Program Operating Manual (NISPOM), and the security classification guidance provided in the DD Form 254 issued for this contract.

SECURITY CLEARANCES AND ACCESS TO CLASSIFIED INFORMATION (If applicable) Performance of this contract requires contractor access to Classified National Security Information. The definitive guidance for classification requirements is provided in the DD Form 254, Contract Security Classification Specification, which is attached to and made a part of this contract.

The contractor shall comply with FAR 52.204-2, Security Requirements, the Security Agreement (DD Form 441), and the National Industrial Security Program Operating Manual (NISPOM). The contractor is responsible for ensuring all personnel who require access to classified information possess the appropriate security clearance and need-to-know before access is granted.

Physical Security.

Safeguarding of Government Property The Contractor shall be responsible for safeguarding all government equipment, information, and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

Key Control (If applicable) The Contractor shall establish and implement methods of making sure all keys and key cards issued to the Contractor by the Government are not lost, misplaced, or used by unauthorized personnel.

· No keys issued by the Government shall be duplicated.

· The Contractor shall develop a key control procedure, to be included in their Quality Control Plan, which includes procedures for the turn-in of keys by personnel who no longer require access.

· The Contractor shall immediately report any lost or duplicated keys to the Contracting Officer (KO). In the event a key is lost or duplicated, the Government may, at its option, re-key or replace the affected locks, and the total cost shall be deducted from the monthly payment due to the Contractor.

Lock Combinations (If applicable) The Contractor shall establish and implement methods to ensure that lock combinations are not revealed to unauthorized personnel. The Contractor shall ensure combinations are changed when personnel with knowledge of the combination no longer have a need-to-know.

All security training certificates shall be provided to the Contracting Officer’s Representative (COR)/Point of Contact (POC) and the Contract Specialist/Purchasing Agent.

3.0 TOBYHANNA ARMY DEPOT ON-SITE CONTRACTOR WORKFORCE AND VISITOR RESTRICTIONS

1. NON-RESIDENT/NON-IMMIGRANT ALIENS

a. All non-resident/non-immigrant aliens must have approval prior to being permitted access to Tobyhanna Army Depot (TYAD). Such approval must be obtained by requesting access through the following: apply at the alien-resident's embassy; proceed to the U.S. Embassy; proceed to the Department of the Army; proceed to Army Materiel Command; proceed to U.S. Communications-Electronics Command; proceed to TYAD.

b. All non-resident/non-immigrant aliens granted access to TYAD are required to be escorted by Government personnel. One Government escort can accommodate a maximum of two non-resident/non-immigrant aliens.

c. Due to limited availability of Government personnel, contractors shall not be permitted to employ non-resident/non-immigrant aliens as part of the contractor's on-site workforce. Limited exceptions to this restriction may be considered on a case-by-case basis. Such exceptions shall only be considered where a specialized skill or trade is not otherwise available, and even under such circumstances would only be considered for very limited duration, e.g., a few hours/days. However, even if limited exception is considered, access may still be denied. Contractors whose personnel are either denied entry to TYAD or permitted limited entry to TYAD due to the security requirements pertaining to non-resident aliens/non-immigrants are not relieved of their obligation to provide the required contract performance and must do so at no additional cost to the Government.