Auto Notify Software Services

The Department of the Army Medical Command has published a Special Notice for Auto Notify Software Services related to pharmacy operations at military medical facilities. The notice pertains to a sole-source contract action being conducted by the United States Army Health Contracting Activity at Eisenhower Army Medical Center. The requirement involves an AutoNotify software subscription service from Parata Systems LLC that provides automatic voice or text notifications to alert patients when their pharmacy prescriptions are ready for pickup. This software is a proprietary feature that operates within the government-owned BD Parata/GSL IntelliCab Will Call Pharmacy System. The contract period of performance runs from October 1, 2025, to September 30, 2026, and will be funded through FY26 DHP (Defense Health Program) Funds.

The primary objective of this Special Notice is to document and announce a sole-source procurement under FAR 13.106-1(b)(1) for critical pharmacy notification software services. The justification emphasizes that no alternative sources exist for this proprietary software capability, and failure to award the contract sole-source would risk disrupting prescription management system tracking and potentially compromise patient care operations. The procurement covers services for both Moncrief Army Health Clinic and Eisenhower Army Medical Center, continuing a previous similar sole-source arrangement under contract W91YTZ24P0054. Since this is designated as a sole-source action, there are no competitive bidding opportunities or general contractor eligibility requirements for participation. The notice serves primarily as a transparency measure to inform the contracting community of the Army's intent to proceed with this non-competitive procurement due to the unique nature of the required software integration with existing government-owned pharmacy systems.