AMA Viewpoint Temperature and Humidity Monitoring

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 17 is seeking a contractor to provide comprehensive maintenance and support services for the AMA Viewpoint Temperature and Humidity Monitoring system across five VA facilities in Texas, including the Amarillo VA Health Care System and associated Community Based Outpatient Clinics in Lubbock, Childress, Dalhart, and Clovis. The services encompass annual software licensing, infrastructure support, hardware warranty, remote monitoring, system health tracking, and critical sensor and probe recalibration. The contractor must meet strict technical support requirements with tiered response times: 60-minute acknowledgement for critical issues, 120-minute response for medium-severity problems, and 24-hour acknowledgement for low-level inquiries. Key deliverables include software updates, hardware replacements, technical support, email notifications, and annual recalibration certificates to ensure compliance with VHA Directives 1108.07, 1116, and 1761 for monitoring pharmaceuticals, vaccines, medical supplies, and equipment. The Pre-solicitation Notice was posted on December 16, 2025, with responses due by December 22, 2025.

This procurement opportunity is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSB). The contract duration is 12 months and covers maintenance services across all five designated VA facilities in the Texas region. No incumbent contractor or award value range is identified in the Pre-solicitation Notice. The NAICS code is classified as 23821 (Electrical Contractors and Other Wiring Installation Contractors), with the PSC category designated as H966 (Other QC/Test/Inspect-Instruments and Laboratory Equipment). The Contracting Officer's Representative is Alexander Baker, who will oversee contract administration and performance throughout the service period.