Airfield Automated System (AFAS) Technical Support Services

The Air Force Sustainment Center at Tinker Air Force Base, Oklahoma is soliciting proposals for Airfield Automated System (AFAS) Technical Support Services under solicitation number FA810026QB001. The contract will provide comprehensive technical support for the AFAS, a Commercial Off-The-Shelf system used by air traffic control and airfield management personnel at Radar Approach Control and Air Traffic Control Tower facilities. Key requirements include telephonic support services operating Monday through Friday from 9:00 AM to 5:00 PM Eastern Time with defined response times (Tier 1 within two hours, Tier 2 within eight hours, Tier 3 within twelve hours), advanced engineering services with technical interchange meetings and crisis resolution, image creation services for Standard Desktop Configuration development, and AFAS Core Software technical support including one annual software version upgrade. The contractor must register with the System for Award Management and achieve 100% compliance with all service requirements, including monthly Customer Support Request reporting due within five business days of month-end. Proposals are due by May 8, 2026 at 2:00 PM CST, with questions directed to Contract Specialist Jeff Atterbury at (730) 320-0685 or Contracting Officer Chelsea Kuykendall at (405) 736-4687.

This acquisition is not set-aside and is being conducted under Other Than Full and Open Competition, allowing all responsible sources to submit proposals. The contract will be awarded on a Firm Fixed Price basis with an anticipated start date of May 23, 2026, covering a five-year period through May 22, 2031, consisting of a one-year base period and four one-year option periods. While specific budget information is not disclosed in the solicitation, the NAICS code 541511 (Custom Computer Programming Services) carries a size standard of $34 million. The contractor will be responsible for all packaging, shipping, handling, and replacement of damaged materials, with payment made upon Government acceptance and delivery to Tinker Air Force Base in Oklahoma City, Oklahoma. The scope encompasses support for software and configuration management, engineering services addressing system deficiencies and maintenance patching, and the creation of one operational AFAS image utilizing Windows 11 Operating System during the performance period.