7E--Purchase Zetron ACOM Connected Care, Yosemite National Park

The National Park Service, operating under the Department of the Interior, issued this Special Notice on April 28, 2026, announcing its intent to award a sole source contract to Zetron Inc. for the provision of Connected Care and technical support services for the Emergency Dispatch Center ACOM consoles at Yosemite National Park. This pre-solicitation notice serves to fulfill federal transparency requirements under FAR 5.101(a)(1) and justifies the use of other than full and open competition procedures. The procuring agency determined that Zetron is the exclusive provider capable of delivering the required technical support, maintenance, and manufacturer-certified updates for the ACOM dispatching system. The notice is not a request for competitive bids but rather a public announcement of the government's determined procurement approach.

The objective of this procurement is to secure a five-year Connected Care and Technical Support agreement with an anticipated total cost of $135,662.80 to maintain the reliability, security, and 24/7 operational capability of Yosemite's emergency communications infrastructure. Market research conducted by the National Park Service confirmed that Zetron is the sole source capable of providing proprietary technical support, authorized system updates, patches, and advanced troubleshooting services, with no authorized third-party service providers available. The due date for this special notice is May 5, 2026, though this announcement does not constitute a formal solicitation requiring contractor responses. Only Zetron, as the original equipment manufacturer possessing exclusive technical expertise and authorized access to the ACOM console system, is eligible to fulfill this requirement. The procurement is classified under simplified acquisition procedures and will proceed with fair and reasonable price analysis in accordance with FAR Part 13.106-3(a).