YOSE_Purchase_Zetron_Connected_Care_5yr_JOFOC_1.docx

JUSTIFICATION & APPROVAL FOR OTHER THAN FULL AND OPEN COMPETITION

for SIMPLIFIED ACQUISITIONS OVER $10,000 ($2,000/$2500 for Construction/Services) AND UP TO $250,000 (See FAR 13.106-1)

Date: ___20Mar2026_________________ PR Number: ____44041321____________________

1. Nature and/or description of the item/service being procured and its intended use (include the anticipated cost):

Yosemite National Park has a sole-source requirement to procure a five-year Connected Care and Technical Support agreement from Zetron. This agreement ensures 24/7 access to specialized telecommunications support personnel for troubleshooting and resolving issues associated with the Park’s Emergency Dispatch Center Zetron ACOM consoles. The total anticipated cost for this service is $135,662.80.

2. Sole Source Justification rationale (Check one and explain below):

___X___ Only one responsible source.

______ Urgent and compelling circumstances exist. Include critical delivery or performance dates, and when you became aware of the requirement. Provide a specific statement of the impact on Government operations, financial or otherwise, if the required delivery or performance dates are not met.

______ Other __________________________________________

Explain: Zetron is the only responsible source for this service because it is the original equipment manufacturer (OEM) and sole provider of proprietary support for the ACOM console system deployed in Yosemite National Park’s Emergency Dispatch Centers. The system’s software, firmware, and configuration tools are proprietary to Zetron and not accessible to third-party vendors. As a result, only Zetron has the necessary technical expertise, authorized access, and ability to provide manufacturer-certified updates, patches, and advanced troubleshooting required to maintain system reliability and security.

Additionally, maintaining a direct support agreement with Zetron ensures compatibility with existing hardware and software, preserves system warranties, and minimizes risk to mission-critical dispatch operations. No other vendor can provide the same level of comprehensive, manufacturer-backed support required to sustain continuous 24/7 emergency communications functionality.

3. Market Research. Please explain the results or why one was not performed. State whether any other offers were received or anyone expressed interest:

Yosemite National Park confirmed that Zetron, as the OEM, is the sole provider of proprietary technical support, with no authorized third-party service providers; therefore, this service must be procured directly from Zetron. A quote for the required support has been obtained from Zetron.

JUSTIFICATION & APPROVAL FOR OTHER THAN FULL AND OPEN COMPETITION

for SIMPLIFIED ACQUISITIONS OVER $10,000 ($2,000/$2500 for Construction/Services) AND UP TO $250,000 (See FAR 13.106-1)

PR Number ____44041321____________________

4. If this is a determination for sole source, the contracting officer certifies:

a. Only one source is available, or urgent and compelling circumstances exist.

b. The anticipated price will be determined fair and reasonable using the price analysis techniques described in FAR Part 13.106-3(a).

(Signature) _______________________________________ (Date)__________________________ Type or Print Name: __________________________________________ Title: COR/Project Officer

(Signature) _______________________________________ (Date) ___________________________ Type or Print Name: __________________________________________ Contracting Officer

Over $25,000:(if applicable)

(Signature) _______________________________________ (Date) ______________________ Warranted Individual 1 Level Above Contracting Officer image1.png