7A21--VISN AudioCare Products
Closed Special Notice Posted
- Solicitation number
- 36C25927Q0005
- Agency
-
Veterans Integrated Service Network 19
Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 513210 Software Publishers
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
Department of Veterans Affairs Veterans Integrated Service Network 19 is announcing a sole-source presolicitation notice for AudioCARE Products and Services, with responses due October 16, 2026, at 10:00 AM Mountain Time. The VA intends to award a firm fixed price contract to Payton Merger Sub II, LLC dba AudioCARE (an Artera Company) to supply additional software licenses and five-year support for AudioCARE Systems, which deliver automated patient communications and self-help tools for appointments, pharmacy, clinical, and financial services via phone, text, email, and internet.
The contract covers AudioPrefill, AudioCommunicator, TM-Prefill, TM-Communicator, ACS-TM-Base SMS modules and associated licenses and support services at seven VISN 19 health care facilities across Montana, Wyoming, Colorado, and Oklahoma. The base contract term is 12 months plus four one-year option periods.
Firms must submit a capability statement with authorization documentation from AudioCARE as the Original Equipment Manufacturer, along with responses to ten specific questions addressing socioeconomic status, SAM registration, company authorization, technical capabilities, relevant project experience, ownership practices, and customer references. AudioCARE maintains exclusive access to source code and configuration capabilities; no authorized resellers exist. Responses must be sent to christine.jarvis@va.gov. The contracting office is located at 6162 South Willow Drive, Suite 300, Greenwood Village, Colorado 80111. NAICS 513210; PSC 7A21.
Notice text
VISN AudioCare Products and Services
Files
| File | Type | Posted |
|---|---|---|
| 36C25927Q0005.docx | DOCX document | |
| SOW VISN Audiocare -draft-.doc | DOC document |
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