7A21--Service: Police Emergency Phone System Software Upgrade

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 2 is seeking a brand name upgrade to its Police Emergency Phone System Software. This Request for Quote (RFQ 36C24226Q0104) is classified under NAICS code 541519 (Other Computer Related Services) and PSC category 7A21 (IT and Telecom - Business Application Software). The solicitation requires vendors to provide software solutions meeting the specified requirements for the police emergency phone system. While the provided documentation does not detail comprehensive evaluation criteria, the agency has structured this as a brand name RFQ, indicating that specific product or vendor requirements may be predetermined. The original due date has been extended to November 25, 2025 at 12:00 PM EST, as indicated by Amendment 0001 issued by Contracting Officer Erskine Shoulars on November 24, 2025, providing potential offerors additional time to prepare and submit proposals.

This solicitation contains no small business set-aside designation, meaning it is open to all qualified vendors. The government files provided do not identify current contractors, incumbents, or specific award values and budget ranges for this procurement. The place of performance is located at 800 Irving Ave, Syracuse, NY 13210, USA. The RFQ documentation does not specify numerical details regarding quantity of licenses, implementation timeline, or service duration requirements. Interested vendors should note that this is a time-sensitive opportunity with submission required by the extended deadline of November 25, 2025, and should review the RFQ document (36C24226Q0104 - Police Phone Software Upgrade.docx) for complete technical specifications and submission instructions.