Inventrix Labtrac Annual Support and Maintenance Contract FY26-31 (VA-26-00010874)
Closed Pre-Solicitation Posted
- Solicitation number
- 36C25726Q0026
- Agency
-
Veterans Integrated Service Network 17
Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 339116 Dental Laboratories
- Place of performance
- North Texas Veteran Health Care System Dallas, Texas 75216, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 17, operating through Network Contracting Office 17 in San Antonio, Texas, is conducting market research for annual support and maintenance services for the Inventrix Labtrac Connect Web Portal system. The procurement covers comprehensive maintenance services including web portal hosting, installation, configuration, annual software upgrades, and ongoing technical support for the system located at the Central Dental Laboratory VA Medical Center. The contractor must provide all necessary labor, transportation, parts, test equipment, and expertise to maintain the system, with capabilities for remote system access through approved VA VPN connections for troubleshooting and applying upgrades to meet manufacturer standards. While this is positioned as a sources sought notice rather than a competitive solicitation, the government will evaluate any capability statements, proposals, or quotations received to determine whether to proceed with sole source procurement or open the opportunity to competition. The response deadline for interested contractors is October 14, 2025.
This procurement opportunity carries no set-aside designation and the government has indicated its intent to negotiate solely with Inventrix, Inc., located at 201 S. College St STE 1950, Charlotte, NC 28244, suggesting they are the current system provider or preferred contractor. The contract scope encompasses a five-year period from fiscal years 2026 through 2031, representing a multi-year commitment for ongoing system maintenance and support services. The procurement falls under NAICS code 339116 for Dental Laboratories and PSC category J065 for maintenance and repair of medical, dental, and veterinary equipment, reflecting the specialized nature of the dental laboratory management system. No specific contract values or budget ranges have been disclosed in this pre-solicitation notice. The government retains full discretion in determining whether to proceed with sole source negotiations or transition to a competitive procurement process based on market research responses received.
Notice text
2 versions
Update #2 · Latest ·
Sources Sought Notice This market research notice is being conducted by Network Contracting Office (NCO) 17; Plaza Medical Center, 5441 Babcock Road Ste. 302, San Antonio, Texas 78240 for the acquisition of Inventrix, Inc, providing detailed Labtrac Connect Web Portal Hosting, Installation and Configuration and Annual Support Software Upgrade and Maintenance. The Government intends to solely negotiate with Inventrix, Inc 201 S. College St STE 1950, Charlotte, Nc 28244. Background and Requirement: The contractor will furnish all labor, transportation, parts, test equipment, tools, and expertise necessary to maintain the Inventrix Labtrac Connect Web Portal located at the Central Dental Laboratory VA Medical Center. The vendor shall provide the following coverages on the system: (Labtrac Connect Web Portal Hosting, Installation and Configuration and Annual Support Software Upgrade and Maintenance). The vendor shall have the ability to connect to the system remotely through an approved VA VPN connection for troubleshooting purposes. The vendor shall have the ability to apply all upgrades, Field Change Orders to ensure the system is maintained to manufacturer s standards to include software and quality updates. The vendor shall provide all coverages and benefits normally given in their commercial service and support agreements. THIS NOTICE OF INTENT IS NOT A REQUEST FOR COMPETITIVE QUOTES. However, Contractors may submit a capability statement, proposal, or quotation which shall be considered by the contracting officer whether to continue with the sole source procurement or to provide for competition. Due to technical issues, please allow additional time if you re using electronic means. Responses received will be evaluated; however, a determination by the Government not to compete the proposed procurement based upon responses received to this notice is solely within the discretion of the Government. The Department of Veterans Affairs, NCO 17, will NOT be responsible for any costs incurred by interested parties in responding to this notice of intent. Only written responses will be considered. All responses from responsible sources will be fully considered. As a result of analyzing responses to this notice of intent, the Government shall determine if a solicitation will be issued. Any prospective contractor must be registered in the System for Award Management (SAM) to be eligible for award. Also, prospective contractor shall be an Original Equipment Manufacturer (OEM) authorized dealer, authorized distributor or authorized reseller to the Department of Veterans Affairs for the proposed equipment/system such that OEM warranty and service are provided and maintained by the OEM. All software licensing, warranty and service associated with the equipment/system shall be in accordance with the OEM terms and conditions. Interested parties are encouraged to furnish information by email only with Response to this Intent to Sole Source. All documents submitted will not be returned. All interested parties shall submit clear and convincing documentation demonstrating their capabilities to satisfy the requirements listed to Contracting Specialist, Michelle Cunningham. The capability documentation should include general information and technical background describing in detail the prospective contractor's capabilities and experience that will demonstrate the ability to support this requirement. Any responses to this notice are requested by 10:00 AM Central Time on Monday, October 06, 2025. Send responses to Michelle Cunningham at michelle.cunningham@va.gov. DISCLAIMER: This notice complies with the requirements of FAR 5.201 and is issued solely for informational and planning purposes and does not constitute a solicitation. Responses to this notice are not offers and cannot be accepted by the Department of Veterans Affairs to form a binding contract. Respondents are solely responsible for all expenses associated with responding to this notice. End of Document
Update #1 ·
Sources Sought Notice
This market research notice is being conducted by Network Contracting Office (NCO) 17; Plaza Medical Center, 5441 Babcock Road Ste. 302, San Antonio, Texas 78240 for the acquisition of Inventrix, Inc, providing detailed Labtrac Connect Web Portal Hosting, Installation and Configuration and Annual Support Software Upgrade and Maintenance. The Government intends to solely negotiate with Inventrix, Inc 201 S. College St STE 1950, Charlotte, Nc 28244.
Background and Requirement: The contractor will furnish all labor, transportation, parts, test equipment, tools, and expertise necessary to maintain the Inventrix Labtrac Connect Web Portal located at the Central Dental Laboratory VA Medical Center. The vendor shall provide the following coverages on the system: (Labtrac Connect Web Portal Hosting, Installation and Configuration and Annual Support Software Upgrade and Maintenance). The vendor shall have the ability to connect to the system remotely through an approved VA VPN connection for troubleshooting purposes. The vendor shall have the ability to apply all upgrades, Field Change Orders to ensure the system is maintained to manufacturer s standards to include software and quality updates. The vendor shall provide all coverages and benefits normally given in their commercial service and support agreements.
THIS NOTICE OF INTENT IS NOT A REQUEST FOR COMPETITIVE QUOTES. However, Contractors may submit a capability statement, proposal, or quotation which shall be considered by the contracting officer whether to continue with the sole source procurement or to provide for competition. Due to technical issues, please allow additional time if you re using electronic means.
Responses received will be evaluated; however, a determination by the Government not to compete the proposed procurement based upon responses received to this notice is solely within the discretion of the Government.
The Department of Veterans Affairs, NCO 17, will NOT be responsible for any costs incurred by interested parties in responding to this notice of intent. Only written responses will be considered. All responses from responsible sources will be fully considered. As a result of analyzing responses to this notice of intent, the Government shall determine if a solicitation will be issued. Any prospective contractor must be registered in the System for Award Management (SAM) to be eligible for award. Also, prospective contractor shall be an Original Equipment Manufacturer (OEM) authorized dealer, authorized distributor or authorized reseller to the Department of Veterans Affairs for the proposed equipment/system such that OEM warranty and service are provided and maintained by the OEM. All software licensing, warranty and service associated with the equipment/system shall be in accordance with the OEM terms and conditions. Interested parties are encouraged to furnish information by email only with Response to this Intent to Sole Source. All documents submitted will not be returned. All interested parties shall submit clear and convincing documentation demonstrating their capabilities to satisfy the requirements listed to Contracting Specialist, Michelle Cunningham. The capability documentation should include general information and technical background describing in detail the prospective contractor's capabilities and experience that will demonstrate the ability to support this requirement.
Any responses to this notice are requested by 10:00 AM Central Time on Monday, October 06, 2025.
Send responses to Michelle Cunningham at michelle.cunningham@va.gov.
DISCLAIMER: This notice complies with the requirements of FAR 5.201 and is issued solely for informational and planning purposes and does not constitute a solicitation. Responses to this notice are not offers and cannot be accepted by the Department of Veterans Affairs to form a binding contract. Respondents are solely responsible for all expenses associated with responding to this notice.
End of Document
Files
| File | Type | Posted |
|---|---|---|
| 36C25726Q0026.docx | DOCX document |
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