6520--564-21-4-161-0001 Fabrication and Repair of Dental Prostheses (Dental Laboratory Contract)

The Veterans Health Care System of the Ozarks (VHSO) Dental Service in Fayetteville, AR and Springfield, MO are requiring services for fabrication and repair of Dental Fixed and Removable Prostheses. The Contractor shall provide all resources necessary to fabricate and repair Dental Fixed and Removable Prostheses for dental patients eligible for treatment at the VHSO Dental Service, delivering in a manner specified by the Schedule for Deliverables.

General Requirements:

Primary Laboratory Services

Contractor shall provide the following dental laboratory services to the VHSO Dental Service. The Contractor shall provide all materials and supplies necessary to complete each item. For every task listed in the solicitation, the Contractor shall identify in writing all necessary subtasks (if any) and associated costs. Service(s) that is/are not listed in this solicitation must be added as a fixed price Service Line Item Number (SLIN). All contract modifications must be completed by the VA Contracting Officer.

Fabrication of Valplast Partials

Repairs of Valplast Partials

Fabrication of Cast Metal Partials

Repair of Cast Metal Partials

Fabricate Crowns for Implant Abutments

Fabrication of Gold and Porcelain Crowns

Fabrication of Removable Complete Dentures and Partial Dentures

Augmented Laboratory Services

VHSO Dental Service may request augmented services. The Contractor shall provide all materials and supplies necessary to complete each item. Contractor shall provide the following dental laboratory services to the VHSO Dental Service. For every task listed in the solicitation, the Contractor shall identify in writing all necessary subtasks (if any) and associated costs. Service(s) that is/are not listed in this solicitation must be added as a fixed price Service Line Item Number (SLIN). All contract modifications must be completed by the VA Contracting Officer.

Fixed Prosthetic Crowns (precious, non-precious, Porcelain fused to Metal (PFM) Ceramic)

Traditional acrylic partials with wire clasps

Crowns for implants

Splints

Mouth Guards

Processed Hard and Soft Relines or Rebases

Porcelain fused to metal crowns and bridges

All gold crowns and bridges

All ceramic crowns and bridges

Processed provisional crowns and bridges

Diagnostic wax-up and design services for removable and fixed prosthodontics

Pre-fabricated and custom abutments for implants

Implant supported crowns and bridges

Maryland bridges

Precision milled retentive bars

Precision and semi-precision attachments

Cast gold post and cores

Partial denture frameworks

Implant supported complete and partial dentures

Relines and Repairs

The Contractor shall provide all materials and supplies necessary to complete each item. Acceptable supplies for removable prosthodontics include: Lucitone 199 denture acrylic and Dentsply Portrait denture teeth. Acceptable supplies for fixed prosthodontics include: type 3 gold, noble metals and quality porcelain systems such as IPS Empress, Procera, and Zirconia.

REQUIRED CRITERIA

The Contractor shall provide items that meet the quality, esthetic and functional requirements of the patient. All dentures and partials will carry a patient identification. The Contractor shall be familiar with mould guides by Dentsply Portrait and with shade guides by Dentsply Portrait. Materials utilized shall be from ISO 9001/CE registered companies. The Contractor shall use procedures, techniques, and current technology, which are considered to meet Federal Drug Administration (FDA) regulations and American National Standards Institute (ANSI) guidelines. The Contractor shall not subcontract any of VHSO dental laboratory services for the duration of the contract. The following materials shall be used in the fabrication of dental prostheses:

Complete Dentures/Removable Partial Dentures

Lucitone 199 acrylic resin

Color coloration or equivalent

Occlusal Scheme:

Monoplane, linear

Anatomic, full balanced

Lingualized, linear

33 */monoplane

30 *rational

Functional/rational

Tooth material:

Dentsply Portrait

The Contractor shall at no additional expense to VHSO, re-make all dental items that are not correct, cannot be properly seated, or flawed due to Contractor error. If, in the case of porcelain work, the porcelain shatters within twelve months of fabrication, it shall be considered flawed and remade at no additional expense to VHSO.

The Contractor's laboratory shall provide:

Case consultation with individual VHSO Dentists

Responsive and knowledgeable customer service representatives at no cost

Patient identification placed on all dentures and partials that consists of initial of last name and last four numbers of social security number

Fabrication and repairs conducted in-house/on-site

No charge for daily pick-up, tracking and delivery services

Oversight and administration of pick-up and delivery services

Establish and maintain a record keeping system that will track deliveries to VHSO Dental Service and the return of services requested from the Contractor's location of service

Detailed Personalized Prescription Pads

Shipping containers, packing materials and shipping labels

Adherence to The Centers for Disease Control (CDC) infection control guidelines for all incoming and outgoing cases.

A Quality Assurance Program: Quality Assurance Process (QA) that will guarantee a product that meets the patient's natural esthetics & superior fit with minimal chair time. Use of materials purchased from ISO 9001/CE registered companies. No lead products or by-products will be used in any fabrications or repairs. Contractor shall perform internal technical audits to ensure consistent, high quality, and timely restorations. The Contractor's laboratory shall use procedures, techniques, and current technologies, which are consistent with Occupational Safety and Health Administration (OSHA) standards.

All prostheses will be fabricated in the United States of the America using materials approved by the Food and Drug Administration (FDA).