[605] - agfa-SMA service contract -POP: 10/01/2026-09/30/2031 - (B+4OYS)

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22 seeks an SDVOSB firm-fixed-price contract for maintenance and support services on its Agfa Enterprise Imaging PACS system, with proposals due September 14, 2026, and questions due September 9. The procurement is 100% set-aside for Service-Disabled Veteran-Owned Small Business concerns under FAR 19.1405 and VA's Veterans First Contracting Program, foreclosing competition outside that pool.

Place of performance is Loma Linda, California. The contract spans a base year from October 1, 2026, through September 30, 2027, plus four option years, extending through September 30, 2031. The scope requires 24/7 maintenance and support (except contractor holidays) including monthly scheduled software updates and security patches, real-time performance monitoring via GRIP monitoring tools, and corrective maintenance with severity-based response times: critical issues within 1 hour, high-priority within 4 hours, and standard within 24 hours. The contractor must comply with the MOU-ISA between Agfa HealthCare Corporation and VA/VHA, maintain documentation and logs, and possess all necessary licenses and comply with VA facility security protocols including personnel vetting requirements per VAAR 852.204-72. The price schedule includes four line items per contract year: SMA Base on-site support, Managed Service GRIP Monitoring Package, Subscription Package for BI Looker, and AGFA Software Licenses. The NAICS code is 811310 with a $34.0 million small business size standard; PSC is J065. Evaluation will weigh price as more important than past performance (CPARS and FAPIIS ratings). Quotations must be submitted electronically to barry.bland@va.gov by 10:00 PDT September 14. Payment terms are monthly in arrears upon receipt of properly itemized invoices submitted through the Tungsten Network system.