60 MXG 4G Flightline Wireless Warranty and SIM Cards

The 60th Maintenance Group, under the Department of the Air Force Air Mobility Command, is seeking a contractor to provide multi-year warranty and customer support services for its 4G Flightline Wireless Network at Travis Air Force Base, California. The procurement covers extended equipment warranties, tiered technical support (Levels 1, 2, and 3), proactive system maintenance, weekly remote monitoring, software and IOS patch management, and on-site emergency support services. Key requirements include providing weekday Level 1 emergency telephone support between 6 a.m. and 3 p.m. PST, responding to critical issues within 2 hours with onsite support within 72 business hours, and maintaining system health through weekly remote checks and software updates within 5 business days of OEM release. This Sources Sought announcement is for informational purposes to determine vendor availability and does not constitute a binding commitment or guarantee of a future Request for Quote. Interested vendors must submit responses by February 16, 2026, at 3:00 p.m. Pacific Time, including business information, small business classification if applicable, CAGE Code, DUNS Number, and a capabilities package demonstrating their ability to perform the required services.

This procurement is designated as a Total Small Business set-aside, limiting competition to small business entities and their subsets, including Small Disadvantaged Businesses, HUBZone Firms, Certified 8(a) firms, Service-Disabled Veteran-Owned Small Businesses, and Woman-Owned Small Businesses. The contract will span three years from award and includes equipment coverage for Nokia, Fortinet, Dell, and Hewlett Packard Enterprise systems, with warranty support ranging from 2 to 3 years depending on the equipment type. The contractor must also purchase and integrate 80 additional 4G SIM cards to supplement the existing inventory of 120 SIMs, with Hewlett Packard Enterprise support covering 200 total SIMs for three years. The Statement of Work estimates approximately 1 hour per week for system health checks, 3 days per year for system maintenance if required, 4 hours for telephone support as needed, and supports one required onsite trip annually. Contractors must submit monthly invoices through WAWF for services and support not to exceed the agreed-upon contract amount, though no specific budget range is disclosed in the announcement.