5965--Actionable-(C)702 HEADSET RESUPPLY FOR MEMBER SERVICES CALL CENTERS (VA-25-00012939)

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 19 is conducting a Sources Sought notice for headset procurement to support member services call centers. The procurement targets four specific headset models: HP/Poly Blackwire 5210 (monaural) and 5220 (dual ear), and Jabra Evolve2 50 Mono and Stereo models. All headsets must meet BAA/TAA compliance requirements, with a strong preference for US-manufactured products. Critical technical specifications include USB-A connection, noise cancellation capabilities, and integrated hearing protection. Vendors must submit their responses by December 19, 2024, at 12:00 PM Mountain Time, with the government anticipating an award date of February 1, 2025. The evaluation will focus on vendors' ability to meet small business size standards and provide detailed business classification information.

The procurement falls under NAICS category 334310 for Audio and Video Equipment Manufacturing, with a small business size standard of 750 employees. Delivery requirements specify distribution to three VA locations: Atlanta, GA; Topeka, KS; and Waco, TX, with varying quantity requirements ranging from 40-80 units for monaural models and 250-500 units for dual ear models at each site. Vendors must clearly indicate whether they are manufacturers or nonmanufacturers meeting small business requirements. The total contract will require delivery within 90 days of award, with a structured distribution plan across the specified VA healthcare facilities. No specific set-aside designations are currently applied to this procurement, indicating potential open competition among qualified suppliers who can meet the technical and compliance specifications.