5895--Medical Emergency Alert Device (MEAD)

The Department of Veterans Affairs is seeking information on Medical Emergency Alert Devices (MEAD) in support of an anticipated five-year IDIQ contract, with sources sought responses due August 10, 2026. The VA Enterprise Procurement Office is conducting market research on behalf of the Veterans Health Administration Prosthetics Sensory Aid Service to establish enterprise-wide supply capability.

The anticipated contract structure consists of a one-year base period and four one-year option years. NAICS 334220 (Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing) and PSC 5895 (Miscellaneous Communication Equipment) apply. Contracting office is located in Fredericksburg, Virginia.

MEAD devices must provide emergency monitoring both in-home and out-of-home in neck pendant and wristband configurations. Both form factors require 24/7 U.S.-based live agent monitoring, GPS functionality, fall detection, automatic emergency dispatch, and caregiver notification to a minimum of three contacts via phone and text. Devices must be IP67-rated (dust and water resistant), include built-in speaker and microphone with adjustable volume, provide a minimum three-day battery life with low-battery alerts, support unlimited minutes, and include a free caregiver app for Android and iOS. One-year minimum warranties, 1-800/toll-free bilingual customer service, and remote software update capability are required. Standard delivery to CONUS is seven business days (three days expedited); to U.S. territories, 14 business days (seven days expedited).

Respondents must be manufacturers or distributors and should submit capability statements addressing business size, existing schedule contracts, manufacturer status, product offerings, country of origin, and comments on the draft SOW and Minimum Technical Requirements.