Security RFI_PWS Group 4.pdf

DRAFT

PERFORMANCE WORK STATEMENT

Security Screening Control Systems

1. BACKGROUND

The Department of Homeland Security, Federal Emergency Management Agency (FEMA) has a requirement to install, maintain and inspect, and repair the electronic security systems and connect those systems to the existing FEMA Enterprise Security System. FEMA has locations across the CONUS and OCONUS which vary and are different by location, risk and appropriate physical countermeasures that are put in place to meet requirements. FEMA currently uses AS&E backscatter E-Ray Machines as well as other brands.

2. SCOPE

The Contractor shall provide technical support services to install, inspect and maintain, and repair perimeter security screening control systems at the specified FEMA locations.

3. APPLICABLE DOCUMENTS

• NFPA 72: National Fire Alarm and Signaling Code (2010 Edition)

4. REQUIREMENTS

TASK 1: PREVENTITIVE SYSTEM INSPECTION/ MAINTENANCE SERVICES

The contractor shall perform scheduled inspection and maintenance services on:

• X-Ray machines and magnetometers

• Other physical security protective hardware or installations

Such services will include a visual inspection for proper placement and a physical test of each piece of equipment to prove proper functioning as recommended by the manufacturer. Following scheduled inspection and maintenance the contractor will submit a document verifying that it has been appropriately completed. The document must be signed by an on-site government employee and thereafter forwarded to the COTR for approval. All inspection services shall be performed during the principal period of maintenance, Monday through Friday, 8:00 AM to 4:30 PM. Following the scheduled inspection and maintenance, the contractor will notify the COTR of available upgrades for all systems. The contractor shall notify the COTR in writing after inspections if any installations of replacement parts or upgrades to currently installed systems are required. (See Task 2 for more detail)

Visual system inspection services shall be performed in accordance with the schedule set forth in Chapter 7 (Table 7-3.1- Visual Inspection Frequencies) of the NFPA 72, (most recent edition) and in accordance with Underwriters Laboratories (UL) Standard 2050 and DCID 6/9 (current or as superseded) where applicable.

The frequency of scheduled inspection and maintenance on all systems shall be performed annually, or more frequently, if noted below, or in the NFPA 72, Underwriters Laboratories, or DCID 6/9. Within thirty days (30) of contract award, or within thirty (30) days following the exercise of each option year, the contractor shall forward an inspection and maintenance services schedule to the COTR for approval.

TASK 2: SYSTEM EMERGENCY REPAIR SERVICES

The contractor shall perform unscheduled system repair services on:

All costs for repairs, including repair parts, shall be included with the contractor’s charges for repairs. Upon completion of the effort that is associated with “on-call repairs”, the equipment must meet or exceed manufacturers’ standards and specifications. All replacement equipment must be new or in like new condition. After completion of the above tasks, the contractor shall furnish the COTR those components that required replacement and modify the Inspection Services schedule, if necessary.

Unless authorized by the COTR or Contracting Officer, all services repairs shall be completed within twenty-four (24) hours of the original request time. Additionally, the COTR may deem a repair an emergency situation, and a four (4) hour response shall be required. In the event the contractor is unable to provide the necessary repairs in the required 24 or 4 hour period, the COTR can document the contractor as having poor performance.

The Contractor shall have facilities and employees who are available to FEMA to provide four (4) hour on-call repair response to all locations identified in this PWS. All responsible offices must be located within close proximity to ensure this four (4) hour response requirement. On-call repairs shall be performed upon notification by FEMA to the Contractor that the equipment is inoperable or unsuitable for operation.

The Contractor shall maintain a 24-hour per day, seven day per week telephone contact or employ answering service for notification by FEMA of the need for on-call emergency repairs. The Contractor shall provide the Contracting Officer and COTR with the designated point of contact and telephone number for notification purposes when on-call emergency repairs are required.

TASK 3: INSTALLATION SERVICES

When deemed necessary by FEMA, the contractor shall perform installation services on:

All equipment installation will follow the manufacturer’s installation specifications or installation instructions. In cases where there are optional choices in the instructions to install a piece of equipment or a system, the contractor shall contact the COTR for direction. All work shall meet applicable local or state codes for installation or construction and be in accordance with the manufacturers installation instructions and applicable portions of the National Electrical Code (current edition); applicable NFPA standards; NBFA Alarm Installer disciplines for installations.

The contractor will be required, as needed; to notify COTR of available upgrades for all systems. The contractor then may be required to install replacements and upgrades to currently installed systems. These additions shall be fully compatible with the systems that are currently in place. The new equipment will, without modifications, communicate directly with the currently installed monitoring hardware and software. In the event equipment is to be replaced, it must meet the existing standards or the contractor must upgrade all associated equipment to ensure the system will remain functional.

All new equipment installations must include training for the FEMA site security POC or his/her designee.

5. TECHNICAL REQUIREMENTS

• All work shall meet applicable local or state codes for installation or construction and be in accordance with the manufacturers installation instructions and applicable portions of the National Electrical Code (current edition);

applicable NFPA standards; NBFA Alarm Installer disciplines for installations.

• All equipment installation will follow the manufacturer’s installation specifications or installation instructions. In cases where there are optional choices in the instructions to install a piece of equipment or a system, the Contractor shall contact the COTR for direction. There shall be no additional charge to the government for any such listed options in the installation instructions.

• All tamper circuits will be utilized with individual reporting as applicable.

• Contractor will take out all necessary permits at no additional charge to the Government.

• All security related junction and pull boxes will be installed on the secured side of the wall or occupied space.

Conduit not required inside agencies secure space unless required by national, state or local codes.

• All cable runs through conduit will require an additional pull string for future expansion and versatility.

• All cabling that leaves controlled space must be in EMT.

• The contractor shall patch and finish all work surfaces to match the surrounding material, prior to the completion of the project to include painting if necessary.

• Install all hardware as indicated on the drawings and in accordance with the manufacturer’s specifications.

• The installed systems and cabling shall be tagged or labeled for easy identification.

• The Contractor shall add any cabling and equipment necessary in order for the system to work properly, that may or may not be listed.

• The Contractor shall provide documentation for all system testing. A Government representative shall accept testing.

• All wiring shall be “dressed-in”, equipment shall be neatly installed, and all panels shall be provided with tamper switches (where applicable).

• The contractor will conform to all construction codes, regulations and laws applicable to the jurisdiction where the work is performed.

• The contractor will provide no fewer than (4) four hours of on-site training and technical assistance for the system.

6. DELIVERABLES

ID

Deliverables Performance Standards Delivery Schedule

1.0 Post Maintenance/Inspection Report Will be provided in final PWS Will be provided in final PWS

2.0 Post Installation Report Will be provided in final PWS Will be provided in final PWS

3.0 Post Repair Report Will be provided in final PWS Will be provided in final PWS

7. PERSONNEL QUALIFICATIONS

All personnel assigned to this contract must satisfy the requirement set forth in NFPA 72, Chapter 7, paragraph 7-1.2.2,(a) “Factory Trained and Certified”. All personnel must be certified alarm installers/technicians /locksmiths by an approved authority. The Contractor shall provide a listing of all certified and trained personnel approved to work at each location identified above within thirty (30) days of contract award. This list shall be updated and provided as necessary to the COTR throughout the base and each option year of the delivery order.

8. PLACE OF PERFORMANCE

The contractor shall provide technical support services nationwide across 10 FEMA Regions and Headquarters, as well as any additional fixed and disaster sites nationwide including Alaska, Hawaii, Guam, Puerto Rico, and the US Virgin Islands.

9. PERIOD OF PERFORMANCE

The contractor shall provide technical support services from October 1, 2011 to September 30, 2011 (base year), and for four (4) subsequent one (1) year option periods.

10. SECURITY

Where required by FEMA, the contractor’s employees shall possess TOP SECRET security clearance

11. QUALITY ASSURANCE SURVEILLANCE PLAN

Random Sampling will be the primary method of surveillance. During a random sampling inspection any faults will be noted. A fault is defined as work that is found to be unacceptable under any of the performance standards or failure elsewhere in this PWS. There will be a final inspection of this delivery by the COTR who will accept the work as complete or note any deficiencies. Any deficiencies will be documented and reflected in the contractor’s future past performance evaluations.

12. WARRANTIES

12.1.0 Newly Installed Systems - The contractor shall guarantee all materials to be free of defects for a minimum of one (1) year from the date of acceptance by FEMA. If the manufacturer’s warranty is longer, it shall be covered for that period. All labor will be guaranteed for a period of one (1) year.

12.1.1 Repairs – The contractor shall guarantee all materials and labor for a period of ninety (90) days from the date of repair.

13. PERFORMANCE REQUIREMENT SURVILLANCE (PRS)

Shall be provided in final PWS