Y24-1077_SCOPE_OF_SERVICES.pdf

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Attached to
Paper Towel Products for the Orange County Convention Center
Solicitation number
Y24-1077
Issued by
Orange County, Orlando City, Florida

About this file

This Scope of Services document is for the Orange County Convention Center (OCCC) seeking a paper towel dispensers and products contract. The solicitation requires a contractor to install new Tork Peak Serve Continuous Hand Towel System dispensers during the first contract year at a fixed cost, with subsequent installations at no additional charge. The dispensers must be ADA compliant, black in color, manually operated, and measure 28.74" x 14.57" x 3.98", with a capacity of 410 continuous feed paper towel sheets. The paper towels specified are Tork Advanced PeakServe Continuous Hand Towels, which are white, 7.91" x 8.85" in size, with 410 sheets per package and 4,920 towels per case, and at least 95% certified by the Forest Stewardship Council for reduced environmental impact.

The contract requires the contractor to remove existing dispensers, coordinating with OCCC Environmental Services to minimize disruption to show schedules, and transport removed dispensers to the OCCC Remote Building at 9860 Universal Boulevard in Orlando, FL. Alternative brands may be proposed, but must include specification sheets uploaded to the Bid Response Form. The solicitation emphasizes a Four Diamond level of service, indicating a high-quality, detail-oriented approach expected from the selected vendor. Bidders must submit electronic responses through the ProcureNow OpenGov e-Procurement Platform by 4:00 pm EST on Thursday, July 11, 2024, with a question submission deadline of Friday, June 14, 2024 at 5:00 pm EST.

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SCOPE OF SERVICES

The Orange County Convention Center (OCCC) is a high-profile Convention Center requiring Four Diamond level of support services. Four Diamond facilities, as defined by AAA, are establishments that are upscale in all areas. Accommodations are progressively more refined and stylish. The physical attributes reflect an obvious enhanced level of quality throughout. The fundamental hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service and attention to detail.

A. INSTALLATION OF DISPENSERS/REMOVAL OF OLD DISPENSERS

During the first year of the contract, the installation of new dispensers by the Contractor shall be at a fixed cost. Installation by the Contractor shall be coordinated with the Environmental Services Supervisor. Existing dispensers shall be removed by the Contractor and scheduled in a matter that allows OCCC to finish utilizing existing stock and working around show schedules.

Walls should be patched/painted as needed by the contractor. Existing dispensers shall be palletized and counts shall be on each pallet. The removed dispensers shall be brought to OCCC Remote Building, 9860 Universal Boulevard, Orlando FL 32819. OCCC Environmental Services will coordinate pickup for the old dispensers with that manufacturer.

Installation of the new dispensers shall be accomplished by the Contractor. After the initial year, the installation of new or replacement dispensers will be at no additional cost. Dispensers are to be mounted to the walls/mirrors or other designated location by the Contractor or Subcontractor.

Specific locations will be designated by the Environmental Services Supervisor or designee.

Paper Towel Dispensers shall be Tork Peak Serve Continuous Hand Towel System #55358 or an approved equivalent. Dispensers shall be:

1. ADA compliant

2. Black in color

3. Dimensions of 28.74” x 14.57” x 3.98”

4. Have a dispenser capacity of 410 sheets (7.91” x 8.85” per sheet) continuous feed paper towels

5. Manually operated. No batteries nor electricity shall be required to operate the dispensers.

If quoting a different brand, a specification sheet for the proposed brand shall be uploaded to Bid Response Form (Submittal), Item 1.2, Descriptive Literature/Specification Sheets for Alternate or Equivalent Items.

B. PRODUCT SPECIFICATIONS

Paper Towels shall Tork Advanced PeakServe Continuous Hand Towel # 105065 or approved equivalent. Paper Towels shall be:

1. White in color, 7.91” x 8.85”, 410 sheets per package, and 4,920 towels per case.

2. At least 95% certified for fiber-based and products and packaging by the Forest

Stewardship Council (FSC), certified for reduced environmental impact.

If quoting a different brand, a specification sheet for the proposed brand shall be uploaded to Bid Response Form (Submittal), Item 1.2, Descriptive Literature/Specification Sheets for Alternate or Equivalent Items.

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