X001522.TF.TransportationService.RFP-SampleLicense.Final.pdf

REQUEST FOR PROPOSALS X001522

TRANSPORTATION SERVICE CONCESSION AT

Taughannock Falls State Park

Trumansburg, NY

RFP Released: Wednesday, February 11, 2026 Proposals Due: Thursday, March 12, 2026, at 3:00 p.m.

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RFP X001522 Taughannock Falls Transportation Service Concession Page i

TABLE OF CONTENTS

I. STATE PARKS MISSION & GOAL

II. LICENSE TERM

III. RFP TIMETABLE & SUBMISSION ADDRESS

IV. CONTACT INFORMATION

V. BACKGROUND

VI. PREMISES

VII. SCOPE OF CONCESSION

RFP REQUIREMENTS

VIII. BUSINESS CONSIDERATIONS & REQUIREMENTS

IX. MINIMUM FINANCIAL REQUIREMENTS

X. GUIDANCE ON FORM & CONTENT OF PROPOSALS

XI. PROPOSAL SUBMISSION INSTRUCTIONS

XII. PROPOSAL REVIEW

XIII. METHOD OF EVALUATION AND AWARD

XIV. MODIFICATION/WITHDRAWAL/REJECTION OF PROPOSALS

XV. PROCUREMENT REQUIREMENTS

NO BID LETTER

EXHIBITS

EXHIBIT A – REQUIRED FORMS

PROPOSAL COMPLETION CHECKLIST

ATTACHMENT #1: FINANCIAL PROPOSAL FORM

ATTACHMENT #2: PUBLIC OFFICERS LAW CERTIFICATION

ATTACHMENT #3: NON-COLLUSION CERTIFICATION

ATTACHMENT #4: BUSINESS HISTORY

ATTACHMENT #5: SFL § 139-l, § 139-m, and EXECUTIVE ORDER # 177 Certification ATTACHMENT #6: EXECUTIVE ORDER # 16 Certification

EXHIBIT B – PARK MAP DEPICTING PREMISES

EXHIBIT C – PROCUREMENT REQUIREMENTS

SUMMARY OF AND IMPLEMENTATION GUIDELINES FOR § 139-j and §139-k

FREEDOM OF INFORMATION LAW (FOIL)

OFFICE OF THE STATE COMPTROLLER REVIEW

CONDITIONS, TERMS, LIMITATIONS, AND GENERAL INFORMATION

EXHIBIT D – SAMPLE LICENSE

RFP X001522 Taughannock Falls Transportation Service Concession

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RFP X001522 Taughannock Falls Transportation Service Concession Page 1

I. STATE PARKS MISSION & GOAL

The mission of the New York State Office of Parks, Recreation, and Historic Preservation (“State Parks”) is to provide safe and enjoyable recreational and interpretive opportunities for all New York State residents and visitors and to be responsible stewards of our valuable natural, historic, and cultural resources.

This request for proposals (“RFP”) seeks a private sector operator to provide a transportation service concession (hereinafter the “Concession”) at Taughannock Falls State Park (the “Park”) in Trumansburg, NY. State Parks is seeking a single concessionaire to provide high quality, affordable transportation service, and inviting atmosphere. Proposals must reflect excellence, professionalism, and high-quality transportation service including its management and operations, and customer service. This RFP has mandatory minimum financial requirements for license fee and other required payments that are outlined in Section IX.

This RFP will result in the award of a new concession license agreement (“License”) to the successful party (“Licensee”). The specific premises comprising the fixed service routes are identified in Section VI and referred to collectively as the “Premises.”

The License granted will be in accordance with the terms and conditions of this RFP, State Parks’ operating requirements, and all applicable laws, rules, and regulations. The “Sample License” (including Appendix A - Standard Clauses for New York State Contracts) is provided in Exhibit “D” and substantially reflects the mandatory legal and operating requirements that will comprise the License to be granted. Questions of State Parks relating to the Sample License should be submitted in accordance with RFP Section IV prior to submission of a proposal.

II. LICENSE TERM

The term of the License will commence on or about April 15, 2026, and concluding on December 31, 2026, subject to the approval of the Office of the State Comptroller. Upon written mutual agreement of State Parks and the Licensee, and approval by the Office of the New York State Comptroller, the term may be extended in one year increments up to an additional four (4) years.

III. RFP TIMETABLE & SUBMISSION ADDRESS

The following timetable is established for this RFP and is subject to change. State Parks may extend the due date for proposals by issuance of addenda to this RFP. Prior to submitting a proposal, respondents should check the NY State Contract Reporter website (https://www.nyscr.ny.gov/) to confirm the issuance of addenda relating to the RFP schedule.

RFP Released: Wednesday, February 11, 2026 Proposals Due: 3:00 p.m., Thursday, March 12, 2026 Oral Presentations: TBD March 2026 https://www.nyscr.ny.gov/

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Proposals must be RECEIVED IN HAND by State Parks on or before the prescribed date and time at:

NYS Office of Parks, Recreation & Historic Preservation Attn: X001522 Taughannock Falls Transportation Service Concession Proposal Concessions Management Bureau 625 Broadway, 3rd Floor Albany, NY 12207

Proposals not received in hand by State Parks at its Albany office by the official due date and time will be deemed untimely and returned. Refer to Section XI Proposal Submission Instructions of the RFP for detailed information.

IV. CONTACT INFORMATION

A. DESIGNATED CONTACTS

Important guidelines regarding communications during this procurement are included in this RFP (Exhibit C: Procurement Requirement #1). Interested parties are advised to be familiar with these guidelines before contacting State Parks’ staff as prohibited contact or communication may result in disqualification from participation in the RFP.

The following individuals are the ONLY Designated Contacts for this RFP process.

Savannah Warner, Contract Management Specialist 1 Daniel K. Munsell, Assistant Director, Concessions Management Bureau Kathy O’Brien Rose, Director, Concessions Management Bureau

E-mail: Concessions@parks.ny.gov Phone: 518-486-2932

Mailing Address: New York State Office of Parks, Recreation and Historic Preservation Concessions Management Bureau, 3rd Floor 625 Broadway, Albany, NY 12207

NOTE: Interested parties may communicate with State Parks’ representatives to schedule and pose questions during a site visit, and confirm receipt by State Parks of submitted inquiries, the issuance of addenda, and to verify the timely submission of a proposal.

B. SITE TOUR

A site tour of the Premises is not required but is strongly recommended. Taughannock Falls State Park is open to the public on a regular schedule although access to certain areas within the Park may be limited or restricted. Respondents must contact Bill Hughes, Park Manager (Email: william.hughes@parks.ny.gov or Phone: #607-387-6739) to schedule a formal visit. State Parks will coordinate all scheduling and for efficiency may consolidate requests for site visits into group tours.

Parties should first carefully review the RFP and published addenda when scheduling a site visit. State mailto:Concessions@parks.ny.gov mailto:william.hughes@parks.ny.gov

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Parks’ tour staff provide site orientation and information about the Premises as set forth in the RFP and published addenda. To ensure a timely response to inquiries, substantive questions arising during a site visit must be submitted in writing to State Parks, preferably within three days of the visit.

C. QUESTIONS & INQUIRIES

All other inquiries and requests for information regarding this RFP must be made in writing and emailed to State Parks address listed in the “Designated Contacts” section. Individual responses will not be provided.

State Parks will provide written responses to questions in the form of one or more addenda to the RFP which shall be published on the NY State Contract Reporter website (https://www.nyscr.ny.gov/). Such official addenda are the only authorized method used to communicate substantive information, including the clarification or modification of the timeline, terms, or other requirements of this RFP.

V. BACKGROUND

A. THE PARK

Taughannock Falls State Park's namesake waterfall is one of the outstanding natural attractions of the Northeast. Taughannock Falls plunges 215 feet past rocky cliffs that tower nearly 400 feet above the gorge.

Gorge and rim trails offer spectacular views from above the falls and from below at the end of the gorge trail. Campsites and cabins overlook Cayuga Lake, with marina, boat launch and beach nearby as well as multi-use trail hiking and cross-country skiing at the Park.

B. PARK IMPROVEMENTS

In July 2025 the Park opened a new parking lot and 4-season restroom building in the upper park off Gorge Road. The parking lot has 70 parking spaces and serves as the northern trailhead for the Black Diamond Trail. In October of 2025 the parking lot at the Regional Headquarters Building was redesigned to include an additional 40 parking spaces for the general public on weekends and holidays.

C. REPORTED PARK ATTENDANCE

Reported Park Attendance

2020 2021 2022 2023 2024 2025 Annual Average

606,202 618,162 637,057 700,166 795,833 914,515 711,989

D. BUSINESS HISTORY

Transportation concession services have not been provided at the Park previously. There is no reported ridership and Gross Receipts history available.

VI. PREMISES

The approved service route for this Concession shall make stops at the following:

(a) South Entrance near park offices- 387 Parking Spots

(b) North Point Parking Lot- 131 Parking Spots

(c) Regional Headquarters Parking Lot- 40 Parking Spots

(d) Overlook Parking Lot- 51 Parking Spots & 4 Bus Parking Spots

(e) Black Diamond Trail Parking Lot & Amenities Building- 70 Parking Spots https://www.nyscr.ny.gov/

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These locations should be serviced on every shuttle circuit. Any proposed modification to the designated route or service level must be submitted for review and is subject to prior Parks approval. An annotated map identifying the service route and stops is annexed as Exhibit “B” of this RFP.

VII. SCOPE OF CONCESSION

This RFP invites proposals to operate a seasonal transportation shuttle service at the Premises commencing for the 2026 operating season. Licensee is expected to establish and operate under a sustainable business plan and philosophy that encourages, attracts, accommodates, and facilitates excellence in transporting patrons while executing customer service in harmony with existing Park uses and schedules.

Licensee is responsible for offering patron shuttle services within the Park for the purpose of safely and efficiently transporting patrons between designated park facilities and parking areas. Licensee shall provide at its own cost and expense, all necessary and required maintenance and transportation equipment, including buses or any other proposed forms of transportation used in connection with this License. All vehicles must meet all safety requirements, be maintained in good condition during the term of the License and adhere to all regulations and guidelines from the NYS Department of Transportation and NYS Department of Motor Vehicles regarding its transportation services. Licensee is 100% responsible for fueling vehicles used in connection with this service. Licensee is prohibited from storing vehicles and fuel at the Park unless agreed upon by State Parks.

State Parks expects Licensee to maintain a regular, reliable, and continuous shuttle route with an appropriate number of vehicles capable of accommodating peak patron demands and flexible service though the operating season. Licensee shall develop a transportation schedule that shall be approved by the State Parks prior to the start of the season. The Concession shall operate on a seasonal basis, at minimum, beginning weekends from mid-May through Labor Day. The hours of operation for the Concession are from 9:00 a.m. – 5:00 p.m. The hours of operations may be adjusted due to emergent conditions upon approval by the Park Manager.

All vehicles used in connection with this service shall seat not less than 14 and no more than 40 passengers due the maneuverability and safety of the roads and parking areas within the Park. Licensee shall procure and make available an adequate number of vehicles in order to satisfy patron demand and minimize wait times. Each vehicle needs to be equipped with a bicycle rack or trailer capable of carrying ten (10) or more bicycles.

Licensee must make at least one ADA compliant vehicle available at all times. For additional information regarding the transportation service requirements, please refer to Section 8 of the attached Sample License.

The sale of food, beverages, merchandise, or alcoholic beverages is prohibited.

RFP REQUIREMENTS

VIII. BUSINESS CONSIDERATIONS & REQUIREMENTS

A. Due Diligence: A respondent must rely on independent research and investigations for all matters relating to development of a proposal, including without limitation assessing business case, market analysis, projected revenue, costs, and opportunity for profit. The Premises will be made available to Licensee in “as is, where is” condition at commencement of the term.

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B. Sample License: A sample license is annexed to this RFP as Exhibit “D” and represents the contract template and substantially all material terms and conditions of the License to be awarded to the successful respondent. The License will be tailored to the successful proposal to the extent there is no substantial conflict with the RFP and sample license. The License is a state contract subject to the independent review and approval of the New York Office of the Attorney General and Office of the State Comptroller.

Accordingly, a respondent should review the sample license carefully when preparing a proposal as there are limited opportunities to negotiate language or change the material terms and conditions set forth therein.

C. Respondents must have demonstrated ability to implement and adapt to restrictive government guidance and protocols in response to pandemic conditions.

D. Repairs & Maintenance: The License requires, and proposals must contemplate that all routine repairs and maintenance of the vehicles used during the term are the sole responsibility of the Licensee and shall properly record and report all service equipment and maintenance necessary of all transportation vehicles used in connection with this License.

E. Concession Service Offerings and Pricing: The operating schedules for the Concession are subject to approval by State Parks. Respondents shall submit method of transportation, size of vehicles, seating capacity, and sample pricing for proposed transportation service offerings. Each shuttle vehicle must be equipped to carry ten (10) bicycles. All prices and group discounts are subject to a reserved right of approval by State Parks and must reflect high quality and be appealing to a diverse clientele. Reasonable market-based prices and customary fees and charges should be incorporated into Licensee’s business plan. Licensee is expected to comply with State Parks’ policies addressing the environmental impacts of its operations

F. Diversity, Equity, Inclusion and Access (DEIA): State Parks welcomes, creates, and encourages inclusive spaces for everyone to experience its facilities, regardless of gender, race, culture, sexual orientation, age, socio-economic status, family status, spirituality, citizenship, national origin, physical ability, intellectual perspective, political party, veteran status, or justice system involvement. Licensee is expected to deliver excellent customer service to people of all abilities, languages, and cultures. State Parks encourages proposals that integrate the principles of diversity, equity, inclusion, and access into their business plan.

G. Point of Sale, Reporting, & Data Access: Licensee shall provide, utilize, and afford State Parks with meaningful access to a modern Payment Card Industry Data Security Standard (“PCI DSS” or “PCI”) compliant point-of-sale (“POS”) system for generating daily, weekly, and monthly reports that clearly detail Gross Receipts, taxes, License Fees, tips, transaction types, and any other relevant business data that may be reasonably specified by State Parks. For audit, State Parks shall have access to raw or source data used for periodic reports, including but not limited to revenue and attendance tracking, and similar tools in a modern point of sales system. Licensee is responsible for all fees and costs associated with sales transactions and operation of the system.

H. Internet, Website, Data, and Cyber Security Insurance (if applicable): Insurance coverage requirements and thresholds are assessed by the manner and form of data collection and who retains the information. Factors include but are not limited to; the architecture of the system, the types of identifying data collected, RFP X001522 Taughannock Falls Transportation Service Concession Page 6 ownership of the data, and how, where and for how long the data is stored. These considerations apply to websites, POS Systems, and other systems that collect and store personal and identifying data.

I. Taxes: There is no property taxes associated with the Premises. Licensee is responsible for payment/compliance with all applicable state and local tax requirements, including sales tax.

J. New legal entity formation: A respondent must disclose if a new legal entity (e a limited liability company) will be formed to contract with State Parks.

IX. MINIMUM FINANCIAL REQUIREMENTS

Proposals must meet the following minimum financial requirements:

A. Minimum License Fee: A minimum license fee of $400.00 (four hundred dollars) annually is required.

If a respondent does not offer at least the required minimum License Fee, the proposal will be disqualified and returned. Respondents may provide an escalating or enhanced license fee above the required minimum fee; but an enhanced or escalating fee must be set forth in the financial proposal form, or it will not be considered in the evaluation of the financial Return to State.

B. Operations, Maintenance & Repairs: Licensee is responsible for all costs associated with the Concession including all vehicles and equipment needed in order to facilitate their proposal as well as the repair, replacement, and refurbishment of equipment and vehicles. Additionally, all operations, maintenance, and repair costs relating to the Premises as set forth in the Sample License.

C. Refuse: Licensee is 100% responsible for the costs and removal of garbage and debris generated from patron ridership. For all other utility services necessary for the Use the Licensee shall establish all necessary accounts with utility providers at its own cost.

D. Insurance Coverage: Licensee shall procure and maintain at its sole expense commercial liability and other insurance as set forth in the Sample License, Sections 19, 20, and Attachment E.

E. Bonds: Licensee may be required to procure and maintain financial payment, letters of credit, or other form of security approved by State Parks. The principal value of the financial payment bond or other security shall be equal to the sum of the projected annual License Fee and any other financial obligation of the License, due to State Parks, for the first full year of the term. Statutory labor and materials payment bonds are also required for certain work as set forth in the Sample License, Attachment C.

X. GUIDANCE ON FORM & CONTENT OF PROPOSALS

Proposals should clearly and concisely state the unique capabilities, experience, and strengths of the respondent, and the demonstrate capacity to satisfy the requirements and objectives set forth in this RFP. A complete proposal must include and address the following elements:

A. Duly completed and executed Required Forms & Clauses (Exhibit “A”) including the Proposal Checklist, Financial Proposal Form, and Business History Form with supporting materials.

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B. A comprehensive narrative including the respondent’s experience, commitment, financial resources, and capacity to meet the goals of the RFP; and the operation and maintenance of the transportation service concession for Park visitors. Evidence of respondent’s experience and capacity to respond effectively to and successfully operate under pandemic guidance, including adaptation to changing government guidance, requirements, and protocols. The narrative should address the proposed program for the Concession including without limitation concept plans, renderings, and other supportive and demonstrative materials that present the respondent’s full vision. The following are critical components of a responsive proposal:

1) Business plans: with a pro forma identifying and accounting for all projected costs and expenses and contemplated partnerships, sub-licenses, and sponsorships. The pro forma must be:

a. Itemized with financial projections for each year of the term with anticipated cash flows, and details of revenues and expenses, including operations, and maintenance costs. Any assumed or anticipated taxes, tariffs, grants, energy credits or other governmental benefits must be disclosed and included in the pro forma. Known financing contingencies, and assumptions or conditions that may impact the Concessions, including without limitation the projected revenues, or expenditures should be clearly disclosed.

b. Inclusive of all financial requirements of this RFP, including without limitation the proposed License Fee.

c. Submitted in an Excel spreadsheet format with the hard copy of the proposal and as a separate document saved on the required flash drive.

2) Operations & Maintenance plans: Description of the plan to successfully develop, operate, manage, and maintain the Premises and Concession including without limitation operating budget and schedules, staffing and training programs, proposed pricing, marketing and promotion strategies, improvements to community health and wellness, emergency action plans, etc. Description of respondent’s approach to safety, quality control and compliance, inspection and maintaining applicable code and industry certifications, and the maintenance, upkeep, and periodic refurbishment vehicles.

C. Resumes and/or professional histories demonstrating background, education, and experience in park and analogous visitor services including transportation and related service development, of the principal members of the respondent’s organization, project team, and other key partners or participants. Provide an organization chart/diagram reflecting the intended business and operating structures, owner/operator, chain of command, and/or composition of the respondent and other participants, partnerships, or joint ventures.

A respondent must disclose if a new legal entity (e.g. a limited liability company) will be formed to contract with State Parks, and identify its anticipated organizational structure, ownership, management, and sources of credit and/or funding.

D. Specific evidence of relevant operating experience, in a highly seasonal weather-dependent pandemic operating environment, related transportation and services of comparable scope and scale to the Concession; including examples of similar projects completed, business enterprises developed, owned, or operated by respondent. Evidence of successfully sustaining and operating a business throughout the pandemic, including the ability to recruit and retain qualified staff.

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E. A minimum of three current references relevant to the scope of this RFP. Preferred references include a financial institution that has extended credit to the respondent, industry entities with which relevant business has been transacted, and/or a commercial landlord or government entity from which the respondent has leased or licensed property or provided services relevant to the Premises and the Concession.

F. A current verified financial statement, profit and loss statement, balance sheet or other commercially reliable written evidence of the respondent’s good credit, secure financial standing, and capacity to perform the financial requirements of the License, including the capacity to procure bonds or other recognized forms of financial security, and insurance.

XI. PROPOSAL SUBMISSION INSTRUCTIONS

A complete proposal is due on or before the deadline established as per Section III (“RFP Timetable & Submission Address”) and must be in accordance with the provisions, requirements, terms, and conditions of this RFP and the Sample License. Proposals that are contingent or conditioned, that include a modification of the Business History or Proposal Form, or that are submitted in other than the prescribed format are subject to disqualification.

Submit three printed copies of the complete proposal, including all attachments, enclosures, and required forms and one flash drive with the complete proposal in Adobe PDF format and all pro forma as an Excel spreadsheet document. Original signatures are required on at least one copy of all required forms. The proposal must be bound or stapled originals, typewritten, two-sided, and on 8½″ x 11″ sized paper with numbered pages. Please do not submit a proposal in plastic sleeves or three ring binders. Electronic submission of proposals will not be accepted.

XII. PROPOSAL REVIEW

All materials comprising a proposal submitted in response to this RFP become State Parks’ property without obligation for return. All determinations of sufficiency and completeness of a proposal and compliance with the requirements of this RFP, including the eligibility or qualification of a respondent, are in the sole discretion of State Parks. State Parks may utilize all materials and all available public information to evaluate a proposal and the capabilities of a respondent. State Parks will review proposals for completeness and compliance with the terms and conditions of this RFP and may request from any respondent, at any time during the selection process, additional information, clarification, or confirmation of the proposal.

XIII. METHOD OF EVALUATION AND AWARD

State Parks evaluation and scoring process allows a maximum of 120 points per panelist and consists of a technical score based on evaluation of the substance of the proposal and respondent’s qualifications (maximum of 90 points available), and a financial score based on comparative evaluation of the relative financial value of the return to the State offered by each proposal (maximum 30 points available). State Parks will schedule an interview/ oral presentation for each respondent that submits a proposal compliant with the RFP. The method of evaluation for the technical score and calculation for the financial score are provided in Paragraph “A” below;

the scoring criteria for the technical score are set forth in Paragraph “B” below.

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A) EVALUATION METHOD

1) Panel Evaluation (75% of score) Proposals are evaluated by a review panel composed of agency staff familiar with the operation and management of the agency’s concessions program and park operations. Panelists review all responsive proposals and attends the interviews/ oral presentations; all proposals are scored by the same review panel.

Panelists score each proposal individually based on the technical selection criteria and point allocation outlined in Paragraph B below in two steps: first, prior to the interview/ oral presentation each panelist assigns preliminary scores based upon the written proposal; second, after the interview/ oral presentation, a panelist may adjust the preliminary scores based upon the interview/ oral presentation to determine a final score. Each panelist’s final score is counted toward the total technical score for the proposal.

2) Return to State Calculation (25% of score) The projected financial return to the State is a comparative score calculated by the agency Concessions Management Bureau based on the License Fee offer set forth in the Financial Proposal Form submitted with each proposal. The proposal or proposals offering the highest estimated financial return is awarded the highest possible financial score of 30 points. Any additional or conflicting financial offer submitted other than on the Financial Proposal Form will not be considered in the Return to State calculation.

The projected financial return to State is equal to the total of the projected License Fee over the initial term of the License offered. For scoring purposes, the License Fee projections are based on a fixed model using the average historical annual reported Gross Receipts for the concessions (not the pro forma projections submitted by any respondent). The proposal determined to offer the highest projected financial return is awarded 30 of the 30 available points allocated to this category. All other proposals offering a lower projected financial return to the State are awarded pro-rata points based on its percentage of the highest projected financial return, rounded down to a whole number.

For example, Proposal A offering the highest return to the State receives all 30 points; Proposal B offering 10% less than Proposal A as a return to the State receives 27 points.

3) Selection for Award

The calculated score for financial return to the State is added to the technical score of each panelist, and the sum of those aggregate scores comprise the total score for the proposal. Proposals are ranked by total score by the Concessions Management Bureau; if proposals receive identical total scores, the tie is broken by ranking based on the higher technical score. The highest scoring (i.e., top ranked) proposal from a responsible respondent will be selected for award.

Selection for award is subject to a full vendor responsibility review of the respondent and execution of the License. If State Parks cannot achieve an executed License with the respondent initially selected for award, it may elect to proceed with the responsible respondent with the next highest ranking.

B) TECHNICAL CRITERIA

Category A: Background & Experience - 40 Points A. Demonstrated ability to establish and concurrently maintain a sustainable, highly seasonal operation of similar complexity, including the ability to operate and sustain a successful transportation/shuttle service

RFP X001522 Taughannock Falls Transportation Service Concession Page 10 during pandemic conditions, diversity, scale, and proximity. Evidence and extent of operational performance providing top quality visitor experiences and transportation service operations: 20 points

B. Personnel qualifications and experience, including, but not limited to transportation certifications, managerial strength, organizational structure, training programs, the recruitment and retention of qualified staff; and the capacity to manage and promote the Concession. 10 points

C. Financial capacity, resources, and business relationships to perform as required by the RFP. Available financial resources, equipment, facilities, organizational and personnel resources, and expertise. Record of achieving sustainable profitability and goodwill in similarly diverse operations of comparable scale. 10 points

Category B: Response to the RFP - 50 Points A. Strength of the proposal and commitment to develop, operate, and maintain excellence with regard to the

Concession while delivering sustainable, efficient, quality, and consistent customer experiences: 35 points

1) Detailed description for proposed transportation service operations (including on site management and staffing structure, schedules, strategies, and resources) to support the services required by the RFP and License. Overall quality of proposed approach to meet the RFP’s scope of services and descriptions.

2) Pricing, operating and service standards, transportation service offerings, including hours of daily and seasonal service, including sound and efficient management and operating practices.

3) Innovative concepts and offerings for the Concession to enhance the overall experience, including the incorporation of DEIA principles into standard business operations.

4) Plans and schedules for maintenance, repair, and replacement of equipment and vehicles.

5) Quality, accuracy, specificity, and clarity of presentation of the proposed operating budget, pro forma projections, including consideration of assumptions, contingencies, conditions, and financial requirements of the RFP.

6) Alignment with New York State initiatives and policies promoting safe, environmentally-sound and energy-efficient operating policies and practices; support for local New York products and businesses;

value of pricing.

B. Business Development, Public Image, Marketing and Promotion: 15 points

1) Concepts and approach for development for the Concession, including any proposed new enhance operations and/or services engaging and appropriate to Taughannock Falls State Park within the scope of this RFP.

2) Marketing, advertising and promotion strategies, and outreach channels and social media.

3) Concepts and approach for development and expansion of customer base and length of stay for the concession.

4) Customer service standards, programs, and goals, including accessibility and responsiveness to patron demands, trends, and concerns.

5) Description of community health and wellness improvements.

Category C: Return to the State (“RTS”) - 30 Points As described in subsection XIII A(2) above.

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C) BID PROTEST PROCEDURES

It is the policy of the Office of Parks, Recreation and Historic Preservation (State Parks) to provide respondents with an opportunity to administratively resolve disputes or inquiries related to State Parks contract awards.

Respondents are encouraged to seek resolution of disputes through consultation with the Designated Contact(s).

After being notified of the results of this contract opportunity, any entity or individual that participated in the procurement may submit a protest of the resulting contract award.

State Parks reserves the right to suspend, modify, or cancel this procurement at any time during the procurement process. State Parks also reserves the right to waive or extend the deadlines in this procedure.

Submission of Formal Written Protests Protests must be received by the Designated Contact no later than five business days after a debriefing or 10 business days after the written notice of selection or non-selection for contract award, whichever is later.

Protests must be submitted in writing, clearly marked as a protest on the envelope or in the email subject line, and include the following information:

1. Solicitation or contract number

2. Name, address, email address and telephone number of the filer

3. Detailed statement of the legal and factual grounds for the protest

4. Statement of the relief requested

5. Copies of relevant documents

Agency Response Within 30 business days of receipt of a protest, State Parks’ protest officer (the Director of Audit or their designee) will respond with a protest determination stating the agency’s decision on the protest and the reasoning on which it is based. In making a determination, the protest officer will consider the legal and factual grounds stated in the protest, consult with the Designated Contact and appropriate program staff, and review all relevant documents.

Finality; Appeal For contract opportunities subject to the approval of the Office of the State Comptroller, the protesting party may appeal Parks’ protest determination to the Office of the State Comptroller in accordance with the regulations contained in Part 24 of Title 2 of the New York Codes, Rules and Regulations. For contract opportunities that are not subject to the approval of the Office of the State Comptroller, Parks’ protest determination is the conclusive and final determination of the protest. Nothing in these bid protest procedures is intended to limit or impair the rights of any respondent to seek and pursue remedies of law through the judicial process.

XIV. MODIFICATION/WITHDRAWAL/REJECTION OF PROPOSALS

Modification or withdrawal of a proposal must be in writing, dated and signed by the signatory to the original proposal submission. The modification or withdrawal must be submitted in a sealed envelope clearly marked “Modification [or Withdrawal] of X001522 Taughannock Falls Transportation Service Concession Proposal Submitted by [respondent].”

State Parks reserves the right to reject proposals, postpone, or cancel this RFP, to waive technicalities, RFP X001522 Taughannock Falls Transportation Service Concession Page 12 irregularities and omissions, request additional information or clarification of a proposal, or solicit new proposals if, in its judgment, the best interests of New York State will be served.

XV. PROCUREMENT REQUIREMENTS

A respondent is responsible for reviewing and understanding all listed Procurement Requirements provided in Exhibit C and The Standard Clauses for New York State Contracts provided in Appendix A of the Sample License.

1) PR #1: Summary and Implementation Guidelines For §139-J and §139-K of State Finance Law

2) PR #2: Freedom of Information Law (FOIL)

3) PR #3: Office of the State Comptroller Review

4) PR #4: Conditions, Terms, Limitations, and General Information

ATTACHMENTS & EXHIBITS FOLLOW

RFP X001522 Taughannock Falls Transportation Service Concession No Bid Letter

NO BID LETTER

Parties that DO NOT submit a proposal are respectfully requested to return this No Bid Letter to the address below or email a completed scanned copy to concessions@parks.ny.gov. Thank you.

DO YOU WISH TO REMAIN ON OUR BIDDING LIST? [ ] YES [ ] NO

Date: _______________

Director, Concessions Management Bureau NYS Office of Parks, Recreation and Historic Preservation 625 Broadway, Albany, NY 12207

Re: RFP X001522 Taughannock Falls Transportation Service Concession Finger Lakes State Park Region

We will not submit a proposal for the above-referenced Request for Proposals for the following reason(s):

1) [ ] Not enough time to respond to the RFP.

2) [ ] Not the business we are interested in pursuing.

3) [ ] Not the location we are interested in serving.

4) [ ] The RFP is too complicated to understand.

5) [ ] The RFP has too many requirements.

6) [ ] Other: (please be specific)

Name: ____________________________________________________________________

Firm name: ________________________________________________________________

Address: ___________________________________________________________________

City, State, Zip: _____________________________________________________________

Email Address: _____________________________________________________________ mailto:concessions@parks.ny.gov

RFP X001522 Taughannock Falls Transportation Service Concession Page 14

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RFP X001522 Taughannock Falls Transportation Service Concession EXHIBITS

EXHIBITS

A) REQUIRED FORMS & CLAUSES ……………………. …..……..……..………….…...… Page 17 Proposal Completion Checklist Attachment #1: Financial Proposal Form Attachment #2: Public Officers Law Certification Attachment #3: Non-collusion Certification Attachment #4: Business History Form Attachment #5: SFL § 139-l, § 139-m, and Executive Order #177 Certification Attachment #6: Executive Order #16 Certification

B) PARK MAP DEPICTING PREMISES………………………………………………..…...... Page 33

C) PROCUREMENT REQUIREMENTS (PR) ...…………………….… ...……………..….... Page 35

PR #1: Summary and Implementation Guidelines For § 139-J and §139-K of State Finance Law PR #2: Freedom of Information Law (FOIL) PR #3: Office of the State Comptroller Review PR #4: Conditions, Terms, Limitations, and General Information

D) SAMPLE LICENSE

RFP X001522 Taughannock Falls Transportation Service Concession Page 16

RFP X001522 Taughannock Falls Transportation Service Concession Completion Checklist

EXHIBIT A – REQUIRED FORMS

PROPOSAL COMPLETION CHECKLIST

TAUGHANNOCK FALLS STATE PARK

This Proposal Completion Checklist is the first page of the proposal.

Submit THREE (3) copies and one (1) flash drive with the entire proposal in PDF including all required forms, supporting documents, and any additional attachments. Pursuant to the instructions in the RFP all proposals will contain the following:

REQUIRED FORMS (Exhibit A)

1) Proposal Completion Checklist with Complete Primary Contact Information (THIS PAGE)

2) Financial Proposal Form

3) Public Officers Law Certification

4) Non-collusion Certification

5) Business History Form with supporting materials

6) SFL §139-l, §139-m, and Executive Order #177 Certification

7) Executive Order #16 Certification

PROPOSAL NARRATIVE

8) Business plans, pro forma revenue and expense projections for the term in Excel format.

9) Operations and maintenance plans

10) Strategy for marketing and promotion

11) Resumes and/or professional histories for key personnel

12) Evidence of skill, experience, and capacity to execute the proposal

13) Three (3) current business references

14) Proof of financial security/bonding capacity for performance obligations

Original Signatures in Black or Blue Ink on all Copies

Signature:_______________________________________________________________________________ Signature Date

Name (Print/Typed): ______________________________________________________________________

Firm Name: _____________________________________________________________________________

Address:________________________________________________________________________________

Email: ___________________________________________________ Phone #: _____________________

RFP X001522 Taughannock Falls Transportation Service Concession Page 18

RFP X001522 Taughannock Falls Transportation Service Concession Attachment #1: Financial Proposal Form

ATTACHMENT #1: FINANCIAL PROPOSAL FORM

REQUEST FOR PROPOSALS X001522

TAUGHANNOCK FALLS STATE PARK

THE NEW YORK STATE OFFICE OF PARKS, RECREATION AND HISTORIC PRESERVATION

RESERVES THE RIGHT TO REJECT ANY OR ALL PROPOSALS.

To Whom It May Concern:

I. Pursuant to and in compliance with the instructions, conditions and terms set forth in the attached Request for Proposals (“RFP”), the License documents and the proposal submitted, the undersigned hereby offers to pay State Parks as follows:

A) License Fee: The undersigned shall pay to State Parks a flat annual License Fee as follows:

$____________ ____________________________ Dollars

(Numerals) (Words)

(Minimum: $400.00 annually)

Set forth any additional, enhanced, or escalating license fee offer below, attach additional sheets if necessary.

B) Licensee shall abide by and meet all other financial and operational obligations required by the License, including without limitation undertaking:

1. Licensee is responsible for providing all vehicles and repairs, replacement, and refurbishment of equipment used in connection with this Concession.

2. Licensee is responsible for all utilities as stated in Section IX. C. of this RFP.

3. Provision of specified insurance coverage.

4. Bonds or other approved financial security required by the RFP and License, including financial payment and performance.

II. The term of the License will commence on or about April 15, 2026, and concluding on December 31, 2026, subject to the approval of the Office of the New York State Comptroller. Upon written mutual agreement of State Parks and the Licensee, and approval by the Office of the New York State Comptroller the term may be extended up to an additional two years.

RFP X001522 Taughannock Falls Transportation Service Concession Attachment #1: Financial Proposal Form

III. The undersigned hereby certifies review and compliance with the following documents:

A) Financial Proposal Form B) Public Officer’s Certification C) Non-collusion Certification D) Business History Form E) SFL§139-l, § 139-m, and Executive Order #177 Certification F) Executive Order #16 Certification

IV. The undersigned has carefully examined the RFP and License documents and has carefully prepared its proposal; the undersigned agrees to perform pursuant to the License and to provide all services, labor, material and equipment necessary in connection therewith. The undersigned acknowledges that the foregoing terms present a reasonable opportunity for profit by the undersigned.

*NOTE: Proposals that are not signed and dated may be rejected.

Date: ___________________ SIGNED: __________________________________________________

NAME (Print) ______________________________________________

Company Name: _______________________________________________________________________

Street Address: _________________________________________________________________________

Mailing Address (if different from street address): _____________________________________________

Federal I.D. Number: ______________________ Telephone Number: _________________________

Fax Number: _____________________________ E-mail Address: _____________________________

RFP X001522 Taughannock Falls Transportation Service Concession Attachment #1: Financial Proposal Form

If respondent is a corporation, indicate officers, or if respondent is a firm, indicate members, or if respondent is a partnership, indicate partners.

NAME LEGAL RESIDENCE

President/Member/Partner

Vice President/Member/Partner

Secretary/Member/Partner

Treasurer/Member/Partner

RFP X001522 Taughannock Falls Transportation Service Concession Page 22

RFP X001522 Taughannock Falls Transportation Service Concession Attachment #2: Public Officers Certification

ATTACHMENT #2: PUBLIC OFFICERS LAW CERTIFICATION

The Following Prohibitions Pertain to the Sale of Goods and Services by State Employees to New York State Agencies Pursuant to the NYS Public Officers Law

A. Current employees of New York State cannot sell goods or services valued at $25 or more to any state agency, either as a private contractor or through a company in which that employee holds ownership of at least 10%, unless the procurement opportunity is first advertised in the NYS Contract Reporter and competitively bid, and there are no other conflicts presented that would violate any provisions of §74 of the Public Officers Law.

B. Relatives (defined as any person living in the same household as you and any person who is a direct descendent of your grandparents or the spouse of such descendant) of current State Parks’ employees working at the park in which this concession is located may be barred from providing services to State Parks, depending on the specific circumstances. If this applies to any member of the proposing organization, please explain below.

C. Former employees of the New York State Office of Parks, Recreation and Historic Preservation (State Parks) cannot sell goods or services to State Parks under any circumstance for two (2) years following the date they leave Parks’ employ. (This applies only to Parks and Parks’ employees and does not preclude a former employee of another state agency from selling goods or services to Parks within two years following the last date of that person’s state employment.)

Please check (x) as appropriate, sign and date

[ ] A. I am currently a state employee, and/or own at least 10% of the company that is being asked to provide goods or services to Parks.

[ ] B. I am a relative of ________________________________, a State Parks’ employee who works at the park in which this concession is located. The employee’s title is _______________ _____________________________________________ and his/her responsibilities are

[ ] C. I am a former State Parks’ employee, and my service with the agency ended less than two (2) years prior to the date of my signature below.

[ ] D. None of the above applies.

(signature) (date)

(name printed)

RFP X001522 Taughannock Falls Transportation Service Concession Page 24

RFP X001522 Taughannock Falls Transportation Service Concession Attachment #3: Non-collusion Certification

ATTACHMENT #3: NON-COLLUSION CERTIFICATION

The undersigned: recognizes that all information and material provided on or with this Information Regarding Qual-ifications and Financial Capability form and all other information and material submitted by the undersigned in connection with its Statement of Interest and/or Proposal are submitted for the express purpose of inducing the Office of Parks, Recreation, and Historic Preservation (“Parks”), governmental agency of the State of New York (the “State”) to award a contract to the undersigned; acknowledges that each of the Parks, the State and the State’s agencies and instrumentalities may, each in its sole and absolute discretion, by any means which it may choose, determine the truth and accuracy of all statements made therein; acknowledges that intentional submission of false or misleading information may constitute a felony under Penal Law §210.40 or a misdemeanor under Penal Law §210.35 or §210.45, and may also be punishable by a fine of up to $10,000 or imprisonment of up to five years under 18 U.S.C. §1001; and states that the information submitted is true, accurate and complete.

By submission of this statement of interest, the Respondent and each person signing on behalf of the Respondent certifies, and in the case of a joint proposal each party thereto certifies as to his or her own organization under penalty of perjury, that to the best of his or her knowledge and belief:

(1) The prices, amounts and material in this proposal have been arrived at independently, without collusion, consultation, communication or agreement, for the purpose of restricting competition, as to any matter re-lating to such prices, amounts and materials with any other Respondent or with any competitor;

(2) Unless otherwise required by law, the prices, amounts and material that have been quoted in this statement of interest or subsequent proposal have not been/will not be knowingly disclosed by the Respondent and will not knowingly be disclosed by the Respondent prior to award, directly or indirectly, to any other Re-spondent or to any competitor, and

(3) No attempt has been made or will be made by the Respondent to induce any other person, partnership or corporation to submit or not to submit a proposal for the purpose of restricting competition.

The Respondent hereby authorizes Parks and the State and their agents and…