Worldwide Field Support DRAFT 28 June 2024.pdf

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Worldwide Field Support Follow On Request for Information
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This document is a draft Performance Work Statement (PWS) for the Worldwide Field Support (WFS) contract. It describes the objectives, requirements, and scope of work for a highly technical and complex performance-based contract to provide a wide range of mission-essential logistics, sustainment, and maintenance services for current and future Command, Control, Computers, Communications, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) systems, equipment, and ancillary operational requirements in support of the Joint Warfighter and coalition forces worldwide.

The key objectives are to increase organizational efficiency, leverage existing Army standard tools and processes, capitalize on industry best practices and innovation, and support future initiatives and surge requirements. The PWS outlines requirements for C5ISR Regional Support Centers, software engineering center support, maintenance operations, transition support, quality assurance, government furnished equipment, and program management. The PWS provides details on the places of performance, OCONUS requirements, reporting, and security. This PWS is associated with a pre-solicitation request for information for the Worldwide Field Support Follow On contract.

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ADVANCED PLANNING BRIEFING TO INDUSTRY

Worldwide Field Support

Performance Work Statement (PWS)

1.0 INTRODUCTION

The US Army Communications-Electronics Command (CECOM) organizations and subordinate units have greatly enhanced US Army and Coalition unit readiness worldwide by delivering effective and efficient maintenance and field support at the forward edge of the battlespace. CECOM issued Operations Order (OPORD) 23-02 to enable multi-domain operations and rapidly adjust and align the mission focus of C5ISR support on supply and equipment readiness—and to ensure field support is integrated with supported units’ priorities by unifying efforts via the Army Sustainment Command (ASC). In accordance the OPORD, the CECOM Software Engineering Center (SEC) and Tobyhanna Army Depot (TYAD) created the Worldwide Field Support (WFS) contract. WFS enables CECOM to efficiently and flexibly engage industry manpower as needed to implement field support and support the need for CECOM to realize sustainment cost efficiencies.

1.1 BACKGROUND

This effort is to support the U.S. Army Communications-Electronics Command (CECOM), Software Engineering Center (SEC), and Tobyhanna Army Depot (TYAD) requirement to provide worldwide field support. The field support mission includes a global range of mission-essential logistics, sustainment and maintenance services for current and future Command, Control, Computers, Communications, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) systems, equipment, and ancillary operational requirements in support of the Joint Warfighter and coalition forces worldwide within the Army Field Support Brigade (AFSB) regions. CECOM’s goal is to provide global C5ISR Logistics, Sustainment and Field Maintenance, and Technical Assistance (Tech Assist) support to the Joint Warfighter and coalition forces in a timely, cost-effective manner. The Tech Assist support is comprised of providing IT administration and specialized Field Support Representatives (FSRs). CECOM prepares, sustains, and resets the nation's Armed Forces before, during, and after combat operations and deployments. This effort adheres to the direction outlined in CECOM OPORD 23-02, CECOM Field Support Realignment dated 14 March2023, and associated Field Support Fragmentary Orders (FRAGOs).

1.2 MISSION

As a major subordinate command of Army Materiel Command (AMC), CECOM’s core mission focuses on entire life cycle sustainment and logistics of C5ISR systems. This mission is accomplished through rapid acquisition, maintenance, production, fielding, equipment training, technical assistance, operations, and sustainment of CECOM equipment. CECOM provides the U.S. Army with communications and electronic systems that enable vehicles, tanks, planes, helicopters, ships, satellites, missiles, and the Joint Warfighter to communicate and dominate the battlefield.

TYAD’s mission is to provide full life cycle support for all C5ISR systems in order to be the Department of Defense’s worldwide C5ISR readiness provided today, tomorrow, and into the future. TYAD executes the majority of that worldwide mission through its Field Logistics Support Directorate (FLSD) which provides global support on C5ISR logistics, sustainment, supply support and field maintenance to the joint Warfighter, anytime, anywhere. One of the ways FLSD accomplishes that mission is through a Regional Support Center (RSC) construct which operates on a reimbursable (fee-for-service) basis and provides its customers with the flexibility to tailor the required support based on mission requirements, funding, and any organizational specific needs.The RSCs provide total Contractor Logistic Support (CLS) for General Support (GS) and backup Direct Support (DS) maintenance for tactical C5ISR systems and equipment;

interim Contractor support and warranty management for selected systems; and, GS/DS to U.S. Army units. The RSCs are staffed with Contractor and Government maintenance and technical subject matter experts (SMEs) capable of providing the full spectrum of maintenance and logistics support for C5ISR systems and surging its support to meet mission requirements as they arise. The RSC primarily provides sustainment-level maintenance as required. These Contractor SMEs are typically collocated with the units at each RSC, and as the SMEs are intimately familiar with the unit and the unit’s equipment. The SMEs are able to rapidly provide specialized technical expertise and advice. Government civilians employed by TYAD- FLSD are deployed to provide on-site oversight at each RSC.

CECOM SEC’s mission is to ensure operational readiness by developing, providing, integrating, and maintaining Army C5ISR, Logistics, and Business Solution software.

CECOM SEC FSD supports that mission by providing Post Production Software Support/Post Deployment Software Support (PPSS/PDSS) to the Warfighter worldwide for Garrison, deployment preparation exercises, combat operations, and contingencies through the SEC. CECOM provides Field Service Representative (FSR) and Formal Classroom trainer support. The Formal Classroom training is currently only conducted on the Korean Peninsula within the Mission Command Training Center (MCTC).

CECOM SEC’s mission is executed by providing OPCON support to the 7 CECOM Forward Elements (CFE) co-located with the Army’s 7 AFSBs. FSRs will be tasked to execute support tasks directed by the on-site SEC FSD Software Readiness Officers, also OPCON the regional CFEs.

1.3 SCOPE

The scope of this Task Order (TO) is to obtain a wide range of mission-essential logistics, sustainment, and maintenance services for current and future C5ISR systems, equipment, and ancillary operational requirements in support of the Joint Warfighter, U.S. coalition forces worldwide and other government agencies within the Army Field Support Brigade (AFSB) regions/Areas of Operation (AORs). The nature of this work can be highly technical and complex with contractor support required at numerous geographic locations and installations worldwide. The nature of field support will require the Contractor to be able to adapt quickly to changing global situations, technologies, policies, and constraints. There are significant travel requirements to dispatch

Contractor personnel and teams to unit locations for C5ISR missions. Travel requirements will vary widely and can be short notice and require varying skillsets based on mission requirements. The Contractor shall provide the required expertise within this dynamic environment, anticipating and adjusting resources with flexibility and cost efficiency.

1.4 PERIOD OF PERFORMANCE

The WFS TO period of performance is TBD based on government requirements still being defined.

1.5 PERFORMANCE REQUIREMENTS

For all requirements herein, work shall be performed in accordance with all sections of this prospective Single Award IDIQ. The Contractor shall provide fully trained and qualified staff, ready to execute the mission upon arrival. There shall be no exceptions granted regarding the requirement for the Contractor to provide fully trained people when the requirement has been clearly defined. From Day 1 forward, every individual whose time is invoiced against the Task Order must be ready to perform their job and fully qualified to execute the specified mission.

In performing this requirement, the Contractor shall be required to interact with Program Executive Offices (PEOs) and system/equipment Program, Project, and Product Managers (PdMs) to ensure effective communication of CECOM and AMC actions and initiatives. The Contractor may be required to coordinate with the military Force Protection Officer, CECOM Senior Command Representatives (SCRs), or the AFSB for all regions.

The Contractor shall perform actions, projects, and activities to ensure success of a wide range of fielding and C5ISR integration initiatives. The Contractor shall provide for the synthesis, integration, and coordination of key plans and events involving logistics, maintenance, and software support actions. The Contractor shall provide input into various unit documents such as Standard Operating Procedures (SOPs);

assist with overviews of sustainment support practices to ensure a seamless transition from fielding to sustainment; and coordinate with necessary agencies in the development of support concepts.

The Contractor shall foster transparent communications with the software and hardware stakeholders across all CONUS and OCONUS locations at all levels.

The Contractor shall provide WFS a low-risk effective Enterprise Tool available on Day 1 to meet the functional and transparency needs of SEC and TYAD. The Contractor’s Enterprise Tool shall be cloud-hosted, role based, password-protected set of automated tools, workflows and repositories developed specifically for highly efficient worldwide sustainment support of Warfighter systems, with advanced visualization and analysis tools. The Contractor’s Enterprise Tool’s capabilities shall be made available to authorized Government and contractor team members worldwide 24/7 using a standard browser; no additional software resident on users’ computers or licenses shall be required. The Contractor’s Enterprise Tool shall include various modules for ease of navigation in the administration of the requirements of this TO. The Contractor’s Enterprise Tool must meet all related security and access compliance along with any applicable regulations and processes. The Contractor Enterprise Tool shall be utilized in conjunction with established Government systems, tools, processes, and portals as applicable.

The Contractor shall continue to be involved in the life-cycle process as an integrated team member in technology insertion/systems integrations.

The Contractor shall perform evaluation of symptoms and design installation materials and procedures that will allow all system components to operate to full potential. The Contractor shall develop instructions for installation as well as drawings and lists of parts required to mount new systems on vehicles; documentation is maintained in the web-based portal for global access.

The Contractor shall develop technical insertion instructions, drawings, and lists of parts as required and maintain documentation within the Contractor’s Enterprise Tool.

The Contractor shall also conduct analyses and provide recommendations to the Government on budget, manning, and objective execution requirements for operations on short, near, and long-term goals and objectives to ensure that specified missions are executed in support of the PWS requirements.

1.5.1 CONSTRUCT

1.5.1.1 C5ISR RSC CONSTRUCT

RSCs are fixed sites co-located with the AFSBs in seven regions worldwide. The Contractor is responsible for staffing and operating the RSCs, as well as the facilities at each designated Continental United States (CONUS) and/ or Outside Continental United States (OCONUS) location. Each AFSB has an assigned Forward-Deployed Alternate Contracting Officer Representative (ACOR) that the Contractor shall work in conjunction with to support the execution of C5ISR activities. The critical planning factor for the Contractor is staffing as required by region and not by site. Within each AFSB, the Contractor shall support all of the systems and equipment. The Contractor shall provide worldwide logistics and maintenance support for new and existing C5ISR systems and components, with work executed primarily on-site at Government owned and contractor managed facilities (Figure 1-1). The Contractor shall provide a portfolio of services using an agile maintenance management approach that leverages the concept of Multifunctional-Field Service Representatives to adapt to shifting demands in the field.

Figure 1-1: C5ISR RSC locations.

AFSB AFSB

USCENTCOM

AFSB

USINDOPAC

OM

AFSB

KOREA

AFSB

JBLM

AFSB

USEUCOM

AFSB

LIBERT

Y

AFSB

CAVAZ

OS

LOCATION SOUTHWEST

ASIA

HAWAII FAR EAST CONUS -

PACIFIC

EUROPE CONUS –

EAST

CONUS -

WEST

Primary

RSC

Camp Arifjan, Kuwait

None Camp Humphreys , Korea

Joint Base Lewis McChord

(JBLM)

Washington

Kaiserslautern, Germany

Fort Liberty, North Carolina

Fort Cavazos, Texas and Fort Bliss, Texas

Satellite

RSC

Camp Buehring, Kuwait

Supported through AFSB

USINDOPAC

OM Area of Responsibility

Camp Stanley, Korea

Other locations in the CONUS Pacific region

Stuttgart, Germany

Other locations in the

CONUS

East region

Other locations in the

CONUS

West region

Erbil Airbase, Iraq

Camp Casey, Korea

Vincenza, Italy

Al-Asad Airbase, Iraq

Osan Airbase, Japan

Djubouti, Africa

BDSC, Iraq Other locations in the Far East region

Other locations in the Europe region

Bashur, Iraq Other locations in the SWA region

a) AFSB USCENTCOM [Southwest Asia (SWA)]: In Kuwait, the primary RSC is located at Camp Arifjan as well as support to other countries in the region (primarily but not exclusively Iraq) initially via temporary duty (TDY) assignment and, if extend over 90 days, by establishment of new operating location(s).

b) AFSB USINDOPACOM (Hawaii): Currently there is only a satellite RSC in the AFSB USINDOPACOM region. (Supported through AFSB JBLM Area of Responsibility (AOR))

c) AFSB KOREA (Korea): The primary RSC is located at Camp Humphreys with satellite RSCs located at Camp Stanley, Camp Casey, and Osan AB.

d) AFSB JBLM (CONUS) Pacific): The RSC is located at Joint Base Lewis McChord (JBLM), Washington with embedded support in other locations in the region.

e) AFSB USEUCOM (Europe): The RSC is located in Kaiserslautern, Germany with satellite locations in Stuttgart, Germany and Vincenza, Italy and other European and African (Djibouti) locations (including Kosovo or Ukraine, if initiated)

f) AFSB LIBERTY (CONUS East): The RSC is located at Fort Liberty, North Carolina and staff embedded other locations in the region.

g) AFSB CAVAZOS (CONUS West): The RSC is located at Fort Cavazos, Texas with outlying locations at Fort Bliss and staff embedded at other locations in the region.

The Government may require the Contractor, via written notification from the Contracting Officer’s Representative (COR), to facilitate the opening of new RSC locations worldwide or to support the downsizing and/or closing of existing locations.

The Contractor shall work with the Government to support opening RSCs by providing M-FSRs trained to support more than one system/line of business. These are key to significant cost efficiencies in day-today maintenance activities, but they also help to quickly and efficiently mobilize and demobilize RSCs and field sites. There are limited requirements outside the AFSB and RSC structure detailed above. These requirements are detailed below. Specific places of performance are defined but not limited to section

1.5.2. and (Figure 1-1).

For all RSCs supported, the Contractor shall establish, in consultation with the Government, a base technical and logistical staff and ensure that each region can quickly acquire the skill sets to perform all levels of maintenance and logistics for C5ISR capabilities. The Contractors Task Order Management (referred to as PMO) shall have leadership components which are regionally organized and shall be staffed with logisticians and M-FSRs who are trained and certified to sustain multiple C5ISR systems. The Contractor program logistics lead shall be responsible for all aspects of logistics services. These responsibilities include the overall management of procurement, data analytics and export control compliance. A subordinate Contractor logistics lead shall be placed in each region, CONUS/OCONUS, and will be responsible for local logistics operations, reporting to the regional lead, and matrixed to the program-level logistics lead. The C5ISR systems such as but not limited to, tactical radios, Trojan, Prophet, Counter fire and Counter target Radars, fiber optics, satellite, imaging, mechanical, power generation and electrical systems, counter-improvised explosive device (C-IED), elevated sensors and force protection systems and aircraft survivability equipment.

For each system, unless otherwise specified, the Contractor shall be required to perform system repairs in order to return each to the Full Operational Capability (FOC) or the U.S. Army’s 10/20 standard and in accordance with the applicable Technical Manuals (TMs). All available TMs will be provided to the Contractor as Government- Furnished Information (GFI). The Contractor shall provide sustainment level maintenance IAW AR 750-1 for fielded systems providing installation, and de-installation.

1.5.1.2 C5ISR SOFTWARE CONSTRUCT

SEC Software Readiness Officers are aligned with AFSB, G-3 SCR and ILSC RTAM at each of the major AFSB Hubs (Korea, Germany, JBLM, Ft. Liberty, Ft. Cavazos) to provide Post Deployment/Production Software Support (PDSS/PPSS) for deployed Command, Control, Communications, Computers, Cybersecurity, Intelligence, Surveillance, Reconnaissance (C5ISR), business and enterprise information systems within the regions. SEC FSD coordinates SEC technical assistance/field support (SRO, FSR/FSE) at the Regional Corps, Division, or the Brigade level. SEC FSD assists Commanders with solving technical assistance problems beyond their resources or capability to resolve. IAW CECOM OPORD 23-02

1.5.2 PLACES OF PERFORMANCE

Performance shall take place at CONUS and OCONUS locations. Specific performance locations may vary based on support requirements for the duration of the Task Order.

The Government facilities will be located at Aberdeen Proving Ground, MD, as well as, Tobyhanna, PA and the following locations including but not limited to:

Alabama - Birmingham, Ft Novosel, Huntsville, Jasper, Red Stone Arsenal; Alaska - Ft Wainwright, JB Elmendorf-Richardson; Arizona - Davis-Monthan AFB, Ft Huachuca, Phoenix, Yuma; California - Camp Parks, Camp Roberts, Fairfield-Suisun, Ft Hunter- Liggett, Ft Irwin, Fresno, Irvine, Long Beach, Los Alamitos, March AFB, Mountain View, Sacramento, San Diego, San Francisco, Seal Beach; Colorado - Ft Carson; Connecticut

- Groton; Florida - Camp Blanding, Eglin AFB, Hulbert Field, Jacksonville, MacDill AFB, Melbourne, Miami, Orlando, Perrine, Tampa; Georgia - Augusta, Decatur, East Point, Forest Park, Ft Benning, Ft Gillem, Ft Gordon, Ft McPherson, Ft Stewart, Hunter Army Airfield, Macon; Hawaii - Hickam AFB, Ft Shafter, Pohakuloa, Schofield Barracks, Wheeler AAF; Idaho - Gowen Field; Illinois - Ft Sheridan, Rock Island Arsenal; Indiana - Camp Atterbury, Indianapolis; Kansas - Ft Leavenworth, Ft Riley; Kentucky - Bowling Green, Elizabethtown, Ft Campbell, Ft Knox, , Lexington, , Louisville; Louisiana - Ft Johnson; Maryland - Ft Meade; Massachusetts - Ft Devens; Missouri - Ft Leonard Wood; Mississippi - Camp Shelby, TYAD, Tupelo; New Mexico - White Sands Missile Range; Nevada - Las Vegas, Nellis AFB; FT Dix/JB MDL; New York - Ft Drum, Syracuse; North Carolina - Camp Lejeune, Charlotte, Cherry Point, Fayetteville, Ft Liberty, Jacksonville, Wilmington; Ohio - Columbus, Ravenna, Stow, Whitehall, Wright- Patterson AFB; Oklahoma - Ft Sill; Oregon - Camp Rilea, Portland; Pennsylvania - Ft Indiantown Gap, Pittsburgh; South Carolina - Charleston, Ft Sumter, Greenville, Shaw AFB; Tennessee - Chattanooga, Clarksville, Knoxville, Memphis, Murfreesboro, Nashville, Smyrna; Texas - Ft Bliss, Ft Cavazos, Ft Bliss, Ft Sam Houston, San

Antonio, Goodfellow AFB; Utah - Camp Murray, Dugway Proving Ground, Midvale, Salt Lake City; Vermont Jericho; Virginia - Ft Belvoir, Ft Eustis, Ft Monroe, Ft Barfoot, Ft Story, Norfolk, Salem, Quantico, Ft Gregg-Adams; Washington - Camp Murray, JBLM, Yakima Training Center; Wisconsin - Ft McCoy; Washington, DC; OCONUS: Germany - , Baumholder, Grafenwoehr, , Hohenfels, Katterbach, Kaiserslautern, , Sembach, Stuttgart, Vilseck, Wiesbaden; Guam; Honduras - Soto Cano Airbase; Italy – Vicenza, Livorno; Belgium – SHAPE Headquarters, Chievres; Netherlands – Schinnen, Brunssum; Bulgaria – Novo Selo Training Area; Republic of Georgia – Vaziani; Kosovo

– Camp Bondsteel; Romania – Mihail Kogalniceanu Air Base; Latvia – Adazi, Lielvarde;

Estonia – Tapa Training Area; Lithuania – Pabrade, Kaunus; Poland – Drawsko Combat Training Area, Bemowo Piskie Training Area, Torun, Zagan, Wroclaw, Powidz, Nowa Deba; Horn of Arica – Djibouti, Camp Lemonnier; Japan (Honshu) - Camp Zama, Sagami General Depot, Yokohama North Dock, Shariki Communications Site, Kyogamisaki Communications Site, Kure Pier 6 / Ammunition Depot; Japan – (Okinawa)

– Kadena Air Base, Torri Station, Camp Kinser, Naha Military Port; Korea - K-16 Air Base, Camp Carroll, Camp Casey, , Camp Henry, Camp Hovey, Camp Humphreys, , Camp Stanley, Camp Walker, Daegu, KunSan Air Base, OSAN Air Base, Pusan, Live Fire Ranges, Suwon, Uijonbu, Yongsan, Camp Yongin, Camp Bonifas (JSA), Camp Tango; Puerto Rico - San Juan. Other duty areas may include Afghanistan, Syria, Horn of Africa and other countries on the African continent, Iraq, Kosovo and the Balkans, Egypt, Jordan, Kuwait, Qatar, Israel, and Eastern Europe (to include, Spain, Poland, Romania, Bulgaria, etc.).

The Contractor shall track and report on all personnel, full or part time, duty location assignment, labor category employee is assigned and billing against, the mission departure and return date, and temporary mission location as a part of a deliverable module on the Contractor’s Enterprise Tool portal from the time of hire until the employee is no longer on the program. The contractor shall use this data to create, email and post the requisite weekly Org Chart/Locator Report (CDRL A003) to the Contractor’s Enterprise Tool portal. This report tracks key events that must take place during deployments to provide a common operating picture to TYAD and SEC leadership, CORs and the Technical Monitors (TMs).

The Contractor shall be responsible for understanding, complying, articulating, and executing all DoD Contractor requirements for those personnel assigned to any OCONUS duty stations on a permanent or temporary basis. The Contractor shall use their experience in the requirements, including DODI 3020.41 Operational Contract Support, to deploy and re-deploy personnel to OCONUS contingency operations locations. The Contractor shall verify passport validity, process required visa applications, process necessary Letters of Authorization (LOA), make the associated entries in Synchronized Pre-deployment and Operational Tracker (SPOT) and fulfill all SPOT requirements. The Contractor shall execute all data entry into SPOT and will work with the COR and ACORs to ensure that LOAs will be processed in a timely manner.

1.5.3 OCONUS PERFORMANCE

1.5.3.1 KOREA

The Contractor shall remain compliant IAW the Status of Forces Agreement (SOFA) between the United States and Korea that governs the rights and obligations of the United States Armed Forces in Korea. Only those individual Contractors who are United States nationals; not ordinarily a resident in Korea; present in Korea at the invitation of and solely for the purpose of executing contracts with the United States for the benefit of the United States Armed Forces; and not present in Korea under any other SOFA status may be verified by Korean authorities upon their entry into and/or departure in Korea. The Contractor shall be responsible for personnel traveling to the Republic of Korea in support of supported C5ISR systems and shall ensure travelers are processed in compliance with US Indo-Pacific Command Travel Requirements, USFK regulations, US/Republic of Korea Status of Forces Treaty and Korean Immigration Law for entry into Korea. Failure to follow proper processes and regulations can result in denial of support, adverse administrative action for military and DA Civilians, denial/revocation of access to military installations, termination of contracts and debarment/suspension from contracting with U.S. agencies.

1.5.3.2 SOUTHWEST ASIA (SWA)

The Contractor is responsible for Contractors traveling to SouthWest Asia in support of supported C5ISR systems and to ensure travelers are processed in compliance with U.S. Command Travel Requirements, Theater Business Clearance (TBC), Letters of Authorization (LOA), Government Furnished Life Support Validation (GFLSV), and local Immigration Laws for entry. The Contractor is responsible for proper Visas (by specific Article) and sponsorship if required. Failure to follow proper processes and regulations can result in denial of support, adverse administrative action for military and DA Civilians, denial/revocation of access to military installations, termination of contracts and debarment/suspension from contracting with U.S. agencies.The Government shall provide all Contractors deployed to contingency areas with Force Protection merits control with the following services and facilities: billeting, dining, custodial, fire protection, police, storage, transportation, and utilities. Contractors based in Kuwait (and other low threat Force Protection countries in U.S. Central Command (CENTCOM) AOR, – (USFOR-A)) shall live "off compound" at apartments or other facilities leased by the Contractor. Contractor employees may receive a per diem rate (if proposed by Contractor, not to exceed the maximum amount allowed under Joint Travel Regulation (JTR), to pay for meals and incidentals. All other services will be provided for work site (fire protection, utilities, custodial, etc.) only. Reference: Operational Contract Support (OCS) DoD Instruction (DoDI) 3020.41

1.5.3.3 EUROPE

The Contractor is responsible for Contractors traveling to Europe in support of supported C5ISR systems and to ensure travelers are processed in compliance with

U.S. European Command (EUCOM) Travel Requirements, North Atlantic Treaty Organization (NATO), TESA process (by specific Article, process, and status type), along with local Immigration Laws for entry. Failure to follow proper processes and regulations can result in denial of support, adverse administrative action for military and Department of Army (DA) Civilians, denial/revocation of access to military installations, termination of contracts and debarment/suspension from contracting with U.S.

agencies.

1.5.3.4 OTHER OCONUS LOCATIONS

The Contractor is responsible for Contractors traveling OCONUS in support of supported C5ISR systems and to ensure travelers are processed in compliance with corresponding U.S. Combatant Command’s Travel Requirements for the AOR (i.e.: U.S.

Africa Command (AFRICOM), U.S. Southern Command (SOUTHCOM), etc.), and local immigration laws for entry, and the FAR. Failure to follow proper processes and regulations can result in denial of support, adverse administrative action for military and DA Civilians, denial/revocation of access to military installations, termination of contracts and debarment/suspension from contracting with U.S. agencies.

1.5.4 THEATER BUSINESS CLEARANCE (TBC)

IAW DFARS 252.225-7995, the Contractor shall obtain the required Theater Business Clearance to support the WFS TO Deliverables:

A001 Report, Record of Meeting/Minutes (Trip Report)

DI-ADMN- 81505

A003 Report, Record of Meeting/Minutes (Org Chart/Contractor Locator Report)

DI-ADMN- 81505

A004 Report, Record of Meeting/Minutes (Travel Request Report)

DI-ADMN- 81505

1.6 SECURITY REQUIREMENT

The highest level of facility clearance required for the Contractor to perform on this contract is Top Secret (TS)/Sensitive Compartmented Information (SCI) with polygraph.

Contractor can work in a SCIF and may be required to lease and/or operate a SCIF based on situational requirements. The highest level of classified material the Contractor maybe required to safeguard at its own facility is Top Secret. For specific security requirements, please refer to the DD-254 Contract Security Classification Specification, AT OPSEC Coversheet and PWS Security contract attachments. An OPSEC Plan is required and shall be provided using IAW (In Accordance With) Contract Data Requirements List (CDRL) D011.

The Contractor and all associated sub-Contractors employees shall comply with all applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the local/unit Anti-Terrorism Officer (ATO), as well as the security requirements outlined in the DD-254. The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The Contractor Facility Security Officer shall gather all required information from each employee which will allow for processing of company identification badges and the information required to acquire the required Common Access Card and support all information requirements for background checks.

Contractor workforce must comply with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarter of the Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes. The highest security requirement for this task order is Top Secret and a safeguarding requirement of Top Secret as defined in the DD- Form 254. The Contractor shall require access to Top Secret, Secret, Communication Security (COMSEC) information, Defense Technical Information Center (DTIC), SCI, COMSEC account, Non-SCI information, NATO information, and receive, store or generate Controlled Unclassified Information (CUI). The Contractor shall also require access to the Non-Classified Internet Protocol Router Network (NIPRNET), Secure Internet Protocol Router Network (SIPRNET), Joint Worldwide Intelligence Communications Systems (JWICS), National Security Agency Network (NSANET) including Trojan Data Network (TDN2) and TDN3. Access to SIPRNet is required at Government facilities only.The Contractor security staff shall remain current in DD254 requirements for access to and handling of COMSEC, NATO, Sensitive Compartmented Information, Non-SCI, For Official Use Only (FOUO), NIPRNET, SIPRNET, and the Defense Technical Information Center registration requirements. No contractor generated COMSEC or government furnished material will be provided to the Defense Technical Information Center. The Contractor technical reports shall meet the statement “Not Releasable to the Defense Technical Information Center per DoD Directive 5100.38”. The Contractor Security Team shall assist with any necessary processing or verification of eligibility for access to DoD Activity JWICS, SIPRNET and

NIPRNET.

All Contractors granted network access must be aware that they are not authorized to download ANY classified material without the guidance and written permission of the Cognizant Security Agency. Contractor shall contact the ACOR to obtain Cognizant Security Agency authority when warranted. The Contractor shall implement a security training program to ensure that all employees arrive for duty fully prepared and knowledgeable in security processes and procedures.

1.7 GOVERNMENT FURNISHED EQUIPMENT (GFE)/GOVERNMENT FURNISHED

PROPERTY (GFP)/GOVERNMENT FURNISHED INFORMATION (GFI)

The Government has sole discretion with respect to whether or not it will provide GFE to the contractor. Hardware and software required may be provided as GFE, such as:• Software licenses for Field Support and related applications and tools.

• Computers and/or Laptops – All work under this Task Order being used on a government site or off-site location shall be conducted on GFE/ Contractor acquired property (CAP) computers that will be issued to each Contractor staff member who has a valid need as determined by the Government.

• Customary office equipment – The Government may provide customary office equipment in the designated Government place(s) of performance such as telephones, printers, and copiers/fax machines. Contractor must return all GFE at the end of the Task Order The Government may provide the following GFI: • Work Products and templates to be used during performance The Government may provide any required information that is not currently on hand at each repair activity if it is available. The Contractor is authorized to obtain and use Federal Logistics (FEDLOG) Data, Army Knowledge Online (AKO) and the Logistics Information Warehouse (LIW) websites.

Access to the CECOM Knowledge Center and other relevant Government Web sites shall also be provided.Additionally, all subsequent items (hardware and software) acquired by the Contractor in the performance of this contract shall be accounted for and maintained in accordance with all other GFE/GFP until either the end of the contract’s performance period or until the Government directs otherwise. Throughout the entire performance period of the Task Order, the Contractor shall properly handle, transport, operate, maintain, track, account for, and control all GFE/GFP. The Contractor shall be responsible for all GFE/GFP and shall take appropriate measures to maintain control and accountability of all GFE/GFP inventory. Management and control methods for GFE/GFP employed by the Contractor must be supportive of and consistent with effective performance of tasks under this contract. All GFE/GFP shall be returned to the Government at the end of the Task Order. The Status of GFE Reports shall be submitted In Accordance With (IAW) CDRL D010 DI-MGMT-80269, Status of GFE Reports.

Government Property is all property owned by the Government, including Government Furnished Property and Contractor acquired property (FAR 45.101(a))Government Furnished Property (GFP) is property in the possession of or directly acquired by the Government and provided to a Contractor for contract performance (FAR 45.101(a))Contractor Acquired Property (CAP) is property acquired, fabricated, or otherwise provided by the Contractor for contract performance and to which the government has title (FAR 45.101(a))Contractor Inventory is excess Contractor acquired property, government furnished property, and any property the Government is obligated to take or has the option to take (applies to any type of contract) (45.101(a))All GFE shall be entered into and accounted for via the Government logistics system GCSS-A account, and signed for by designated user who shall be accountable for inventory requirements, and loss of or damaged to GFE IAW DoD Federal Acquisition Regulation Supplement (DFARS) 252.245-7002, Reporting Loss of Government Property; Army Regulation (AR) 710-2, Supply Policy Below the National Level; AR 735-

5, Policies and Procedures for Property Accountability; Department of the Army (DA) Pamphlet 710-2-1, Using Unit Supply System (Manual Procedures); DA Pamphlet 710- 2-2, Supply Support Activity System (Manual Procedures); and other applicable references.The Government shall provide all necessary equipment, to include specialized tools and hardware, to accomplish all stated requirements of this PWS. Any tools, test equipment, and other items required that are not made available shall be purchased by the Contractor and reimbursed by the government with prior approval by the ACOR (up to monetary authority limits), as specified by the Contracting Officer, and added as GFE to contract. Disposition Instructions will be provided by COR at end of task order.The Government provided equipment shall be government standard, including computers, monitors, servers with associated software, printers, copiers, fax machines, cell phones, and other equipment required to execute the specified mission at each site. GFE provided shall be in quantities consistent with workforce requirements.Any specified requirements for “special needs” computer monitors, ergonomic chairs, ergonomic keyboards, footrests, and similar shall not be provided by the government, regardless if supported by doctor “order” or medical prescription. Such special needs equipment shall be furnished by the Contractor, at Contractor or individual Contractor employee expense.The Government shall provide all applicable guidance, instructions, and general orders issued by the Theater Commander on mission accomplishment, force protection, and safety. The Government may provide, at Government expense, military clothing and individual personal protective equipment, as specified by local Command authority, for Contractors deploying to contingency areas (e.g., personal protective mask).The Government shall furnish the necessary network access and accounts or shall sponsor the Contractor in setting up the necessary accounts to ensure communications with all necessary agencies in support of the task order.Deliverables:

A007 Report, Record of Meeting/Minutes (Baseline Property Report)

DI-ADMN- 81505 As required

D004 Funds Status Reports (PR/PO Material ODC Report)

DI-MGMT-81468 Weekly

1.7.1 PROPERTY ACCOUNTABILITY

The Contractor shall institute property accountability and control procedures to safeguard and maintain all Government equipment IAW with AR 710-2, AR 735-5, and DA Pamphlet 710-2-1. Contractor shall exercise appropriate controls for Communications Security equipment IAW DOD 5220.22-S.

1.7.1.1 LOSS OR DAMAGE REPORT

The Contractor shall comply with the requirement to maintain 100% accountability of all GFE/GFP/CAP. Should at any point, the Contractor identify missing/damaged

GFP/CAP, The Contractor shall notify the COR within three days of discovery in accordance with the provisions of this TO. Additionally, a detailed FLIPL report (in accordance with AR 735-5); DD Form 200, Report of Survey; Report of Loss, Damage, or Destruction (in accordance with FAR 45.502); and Request for Relief (in accordance with FAR 52.245-5 Government Property [Jan 1986]) will accompany the notification and will provide an accurate and complete explanation of the circumstances surrounding the loss or damage and request removal from the contract. If unable to resolve the cause of the loss, we will complete a Report of Survey to establish responsibility of loss and determine liability. All discrepancies will be removed prior to submission of the next Quarterly Inventory.

1.7.1.2 RETURNED EQUIPMENT

Upon written request from the Government or completion of the C5ISR RSC Sustainment Support TO, all GFP/CAP equipment will be returned to the Government in serviceable condition IAW FAR Part 45 unless otherwise directed by the customer.

1.7.1.3 QUARTERLY STATUS REPORTS

The Contractor shall provide a quarterly Status of GFP Report IAW CDRL D010.

Complete physical inspections of the entire GFP inventory will be performed quarterly, as delineated DI-MGMT-80269 in accordance with FAR Part 45. The initial status report will be submitted no later than seven days after first site transition, and every 90 days thereafter.

All property will be distinctly marked with the GFP Asset tracking numbers. All nonexpendable and durable GFE/GFP/CAP (as defined by AR 735-5, Chapter 7) with a procurement value of $300 or greater (per unit) will be reported to the Government’s Accountable Officer for update in the GCSS-A system.

1.7.1.4 EQUIPMENT DISPOSAL

The Contractor shall follow appropriate procedures for equipment disposal. Prior to any disposal of Government property on WFS, The Contractor shall submit a memo requesting approval to turn in equipment from the COR. Once approval is granted, The Contractor shall proceed with disposal using the DD Form 1149 or DD Form1348 (Issue Release/Receipt Document). All supporting documentation including the approval memo from the COR, and turn in documentation will be uploaded in the Contractor’s Enterprise Tool Assets module for review at any time.

Deliverables:

A007 Report, Record of Meeting/Minutes (Baseline Property Report)

DI-ADMN- 81505

D004 Funds Status Reports (PR/PO Material ODC Report)

DI-MGMT-81468

D010 Status of GFE Reports Government Furnished Equipment (GFE) Status Report

DI-MGMT-80269

2.1 CONTRACTOR PROGRAM MANAGEMENT

Contractor employees performing services under this Task Order shall be controlled, directed and supervised at all times by management personnel of the Contractor. The Contractor's management shall ensure that employees properly comply with the quantitative and qualitative performance standards in this Performance Work Statement and as required by the Contracting Officer or COR. Contractor employees shall perform independent of and without the supervision of any Government official. Actions of Contractor employees may not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying Federal policy, obligating the appropriated funds of the U.S. Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR).

The Contractor shall provide the services required by the task order pursuant to the general requirements specified herein. The Contractor shall provide the necessary program management, administrative and clerical support, cost control, cost reporting, technical status reporting, program reviews, and other ancillary support such as quality assurance and data management, to support all of the technical efforts of this contract.

2.1 CONTRACTOR REPORTING

All DoD contractors shall report manpower data relating to the performance of services contracts into the System for Award Management (SAM), consistent with existing service contract reporting requirements under the FAR that is currently applicable. The new initiative will allow industry to report all manpower data into a single Federal-wide portal, removing duplicative requirements; one for DoD and another for the rest of the Federal Government, which requires the same data elements to be reported from industry for services contracts performed for both DoD and Federal civilian agencies that essentially perform the same function.

The Contractor shall comply with the manpower reporting requirements of reporting the labor hours executed during the Government Fiscal Year (October 01 through September 30)

The Contractor shall use the SAM site for submitting this information no later than October 31 of each calendar year.

The Contractor shall fill in all required data fields within SAM using the following web address: http://www.sam.gov/ Contractors may direct questions to the help desk at:

https://www.fsd.gov/

2.2 CONTRACTOR MANDATORY TRAINING

http://www.sam.gov/

The Contractor shall complete all Government mandated training requirements for Contractor employees that occur during the period of performance for this task order.

The Contractor shall maintain a formal training program that instructs employees on all security procedures including updates, as required, reflecting DoD, US Army and CECOM policy changes. The Contractor shall incorporate changes, provide annual training, maintain records and mandate that their employees verify completion of all required training. Security training will be provided through a variety of methods — classroom, online and published materials.All Contractor personnel and subcontractors will register with the Army Training Certification Tracking System during initial hire/on-boarding process. Initial IA training for access to DoD systems will be conducted during on-boarding, as well as additional mandatory IA/IT training, in accordance with DoDM

8140.03 and AR 25-2. The Contractor Security Team POC will coordinate with the subcontractor FSOs and work with the Contractor Site Lead to ensure compliance and track completion certificates. The Contractor personnel will hold the appropriate certifications and training as required by DoD and Army training requirements in DoDM

8140.03 and AR 25-2 as appropriate to their duties. The Contractor shall report IA certification status and ensure their certificates stay active. The Contractor Security Team will provide annual and security awareness training specific to the Army environment as new users are provided access, and periodic updates as situations require. Upon contract award, Contractor employees will complete the DoD Information Assurance Awareness training prior to accessing the IS and then annually thereafter.

The Contractor shall provide tools to ensure employees maintain and enhance expertise in their fields. The Contractor shall continue to ensure all employees take advantage of the online courseware, books, and instructor-led courses that are available through the Learning Center.

The Contractor shall keep records of M-FSR qualifications and technical expertise in their personnel files, which are maintained in Contractor’s Enterprise Tool. They will categorize the PWS equipment into 12 different groups such that we can give every individual a proficiency rating in each group (i.e., the percentage of items within a group in which that individual is proficient). This will enable our training leads to readily identify staff who can deliver new or specialized training when new equipment is fielded or whenever there are major system modifications or upgrades.

2.0 APPLICABLE DOCUMENTS

The Contractor shall comply with all of the applicable Congressional Mandates and Federal Laws current at Task Order award and any new laws enacted during the life of the resultant Task Order. The Contractor’s support activities will be conducted to ensure there is compliance with all of the standards contained within the awarded Task Order.

When the Contractor accepts the award of the resultant Task Order, the contractor will acknowledge that standards and regulatory requirements may change and that from time to time the Government may introduce new standards for which the contractor will identify, assess, and report the impact of such changes and provide outlines and roadmaps for effectively and efficiently implementing changes - as authorized by the

COR.

The following documents form the initial policies and standards for which the Contractor shall comply with throughout performance. The listed herein or the documents themselves may be updated to maintain compliance with Federal, DoD, and Army requirements:

Reference Websites http://www.army.mil/USAPA/index.html http://www.defenselink.mil/pubs/ http://www.dtic.mil/dtic/ http://quicksearch.dla.mil/ http://www.army.mil/info/organization/unitsandcommands/commandstructure/amc/ https://wr.acpol.army.mil/dcops-user/ https://aepubs.army.mil/ae/public/main.aspx http://peoc3t.army.mil/c3t/ https://gsc.army.mil https://wr.acpol.army.mil/dcops-user http://www.usfk.mil/ http://www.state.gov/documents/organization/218912.pdf

Reference Documents

1. Public Law 100-235, Jan 8, 1988: Computer Security Act of 1987

2. DoD Instruction 8500.01, Cybersecurity, 14 Mar 2014.

3. DODI 8510.01, March 12 2014, Risk Management Framework (RMF) for DoD Information Technology (IT)

4. DoD DIR-8000.01, February 10, 2009 Management of the Department of Defense Information Enterprise

5. Joint Publication 4-0, Joint Logistics, Chapter V, Executing Joint Logistics

6. AR 25-1, Army Information Technology

7. AR 25-2, Information Assurance

8. AR 40-3, Medical, Dental, and Veterinary Care

9. AR 40-562, Immunizations And Chemoprophylaxis For The Prevention Of Infectious Diseases

10. AR 95-20, Contractor’s Flight and Ground Operations

11. AR 380-5, Department of the Army Information Security Program

12. AR 380-40, Safeguarding And Controlling Communications Security Material

13. AR 380-67, Personnel Security Program

14. AR 381-10, U. S. Army Intelligence Activities

15. AR 525-29, Force Generation Sustainable Readiness

16. AR 638-8, Army Casualty Program

17. AR 600-8-14, Identification Cards for Members of the Uniformed Services, Their Eligible Family Members, and Other Eligible Personnel

18. AR 700-4, Logistics Assistance

19. AR 700-127, Integrated Product Support

20. AR 715-9, Operational Contract Support Planning And Management

21. AR 735-5, Property Accountability Policies

22. AR 750-1, Army Materiel Maintenance Policy

23. DoDM 8140.03, Cyberspace Workforce Qualification and Management Program

24. DA Pam 690-80, Use and Administration of Local Civilians in Foreign Areas During Hostilities

25. DA Pam 700-31, Commanders Handbook for Peace Operations (A LOGISTICS

PERSPECTIVE)

26. DA Pam 715-16, Contractor Deployment Guide

27. DOD Directive 2310.2, Personnel Recovery

28. DOD Instruction 1000.01, Identification (ID) Cards Required by the Geneva Conventions

29. DOD Instruction 1000.13, Identification Cards for Members of the Uniformed Services, Their Dependents, and Other Eligible Individuals

30. DOD Instruction 3002.03, DoD Personnel Recovery – Reintegration of Recovered Personnel

31. DOD Instruction 1100.22, Policy and Procedures for Determining Workforce Mix

32. FM 8-10, Health Service Support In A Theater of Operations

33. Volume III, Geneva Convention Relative to the Treatment of Prisoners of War

34. Joint Pub 3-10, Joint Operations

35. European Command Instruction (ECI) 3212.01, Common Operational Picture (COP) Policies and Procedures 23 July 2010.

36. AE Pamphlet 25-1, Information Management Information Technology Support and Services, 31 October 2012.

37. AE Regulation AER 10-5, Organization and Functions, 1 July 2014.

38. Army Regulation 380-53, Communications Security Monitoring

39. AER 380-40, Safeguarding and Controlling Communications Security Material, 25 November 2013

40. USAREUR References can be found at https://aepubs.army.mil/ae/public/main.aspx.

41. Army Regulation 700-142, Type Classification, Materiel Release, Fielding and Transfer

42. DoD 8582.0, June 6, 2012 Security of Unclassified DoD Information on Non-DoD Information Systems

43. FM 3-100.21, Contractors on the Battlefield

44. DOD Directive 1300.22, Mortuary Affairs Policy

45. Army Regulation 638-2, Care and Disposition of Remains and Disposition of Personal Effects

46. Defense Federal Acquisition Regulation Supplement (DFARS) 252.239-7001

47. TRADOC Publication 350-70-14 Training and Education…

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