Wibaux Rest Area Maintenance Specifications.docx

WIBAUX REST AREA MAINTENANCE

SCOPE OF WORK

1.1. DESCRIPTION OF WORK

The Montana Department of Transportation (Department) is seeking bids from caretaker management firms or individuals for the maintenance of the Wibaux Rest Area located in Wibaux County on MT-7 milepost 80.5.

The work shall include, but not limited to, furnishing labor, equipment, supplies not provided by the Department, tools and materials required to effectively maintain and operate the Wibaux Rest Area including the vault toilets, grounds, parking lots and all other facilities within the Wibaux rest area proper.

The scope of the work does not include the maintenance, repair, or removal of snow from the parking lots including entrances and exits to the parking lots of the Wibaux Rest Area.

In addition to the routine work outlined in this document, the resulting purchase order requires a Contractor or Contractor's representative capable and authorized to confer on a daily basis with the Department's representative concerning situations and problems that arise and to be on call for emergencies.

Prior to commencement of work, the Department will arrange a meeting with the Contractor to discuss the resulting purchase order terms and work performance requirements. At this time, an inspection of the Wibaux Rest Area will be conducted jointly to document conditions that exist. The Department is responsible for corrections of any identified substandard items listed as a result of the inspection.

All mechanical, electrical, plumbing, etc. work must be within codes and performed by appropriate licensed tradesperson.

1.2. WORK LOCATIONS AND SCHEDULES

The Rest Area is located at Wibaux, MT on MT-7 milepost 80.5. The following schedules will apply:

Three Times a Day Schedule

The Contractor shall provide appropriate personnel to service and clean the restrooms a minimum of three times a day, seven days per week.

The first service and cleaning for each site shall commence no later than 6:00 am, and the second service and cleaning shall commence no later than 12:00 pm, but no earlier than 11:00 am, and the third service and cleaning shall commence no later than 7:00 pm, but no earlier than 6:00 pm.

In addition to routine janitorial services the Contractor will be responsible for, but not limited to, the following typical maintenance duties:

Doors – Repair and/or Replace

Fixtures – Repair and/or Maintain

Painting – touch up to maintain appearance of:

1. Vault toilet walls.

2. Doors.

1.3. INVENTORY OF REST AREA AND PORT-OF-ENTRY FEATURES

1.4. GENERAL REQUIREMENTS

Under the terms of the resulting purchase order, the Contractor and employees are prohibited from operating or advertising any commercial enterprise or activity on any premises that are the subject of the proposed purchase order.

The Contractor shall provide all labor, equipment, tools, materials and supplies (except as specified below) necessary to provide minor maintenance services associated with the facilities and parking area, to effectively maintain and operate the Wibaux Rest Area.

The Department agrees to furnish only the following:

The Contractor shall provide the appropriate personnel to maintain the Wibaux rest area facility in a safe, sanitary, clean and attractive manner in accordance with the terms and conditions of the resulting purchase order.

The Contractor agrees to have a phone during the duration of the resulting purchase order and shall provide the Department with the name(s) and telephone number(s) of all on-call personnel.

Contractor personnel may assist the Department's appointed representative in making random on-site facility inspections and in coordinating other operational requirements. All site inspection deficiencies and recommended corrective actions will be shared with the Contractor.

The Contractor shall promptly notify appropriate authorities of emergencies that occur in the Wibaux Rest Area. In the event of illness or injury to visitors or others while in the Wibaux Rest Area, the Contractor's personnel shall call for professional help as requested or deemed appropriate.

The Contractor shall immediately report to the Department any suspected hazardous material spills. The Contractor shall barricade the area. The Contractor shall not attempt cleanup and will keep people away until qualified authorities decide on proper action.

The Contractor shall report all incidents such as vandalism, excessive occupancy, camping, etc., to the Department daily. The Department shall receive notification of any incidents relative to public health or safety immediately and incidents of a lesser nature during the next normal workday.

The Contractor and their employees shall not accept tips or other gratuities for any service performed in the Wibaux Rest Area.

The Contractor or its’ employees cannot have pets; or children requiring the supervision of the Contractor or its’ employee, on site while performing work on the rest area.

In the event questions concerning areas of responsibility and duties arise, the Department shall have final authority.

1.5. WORK DETAIL - CLEANING/SERVICING REQUIREMENTS

Restrooms and Vaulted Facility

Floors, doors, toilets, urinals, baby changing tables, hand dryers, wash basins, soap dispensers and mirrors shall be scrubbed thoroughly, with additional cleaning as necessary.

After being washed, fixtures shall be wiped dry with a clean rag and floors shall be dried by either forced air or dry mopping.

Garbage containers shall be emptied cleaned, and lids washed during the cleaning, or more often if necessary.

Soap and paper goods dispensers shall be replenished as necessary. At least one-half roll of toilet paper should be in evidence in each Restroom. Odor-suppressant materials such as urinal blocks and air deodorant shall be used and replenished as determined suitable to control odors.

Windows, walls, ceilings and light fixtures shall be scrubbed weekly with soap and water, or appropriate cleaner, and wiped dry to maintain a clean, smear-free appearance. Daily spot cleaning is to be done as needed.

The entire inside of the Restrooms and vaulted facility shall be deep cleaned at least twice a month or more often if required to maintain in original condition.

The Department shall provide soap, paper goods, garbage bags, mechanical or electrical odor control and cleaning supplies. Material Safety Data Sheets (MSDS) must be present for all appropriate products.

The Contractor shall immediately remove any graffiti or markings of any kind on any surface inside the Restrooms and vaulted facility.

Grounds and Parking Lots

All trash, paper, other litter and pet waste shall be removed from both parking areas once per shift, or more often if necessary. All types of litter shall be removed from the surrounding areas daily. All garbage containers shall be emptied, cleaned and lids washed if dirty, and fitted with new bags as often as necessary to avoid overflow.

The Contractor should use his judgment to determine whether an almost empty garbage bag actually needs to be replaced. The Contractor shall notify the Department when garbage containers need replaced due to damage, normal wear and tear, etc.

The Contractor will be responsible for collecting and transporting all litter, debris and garbage to a site designated by the Department. The designated site is located on MT-7 milepost 80.5 across from the rest area at the Wibaux maintenance yard.

Garbage bags placed in garbage storage containers must be tightly secured in order to reduce the risk of creating unsanitary conditions.

Parking areas, sidewalks and walkways at the Wibaux Rest Area shall be inspected and debris removed at least once per workday or as needed.

The Contractor shall be responsible for removing snow and ice from the pedestrian walkways to provide bare walkways for safe access. Pick-up trucks or heavy tractors with snowplows or blades are not allowed on the pedestrian walkways in the rest area facility.

The Department will be responsible for snow removal from the parking lot area (includes ramps and scale area). The Department will provide ice melt for the sidewalks.

The Contractor shall immediately remove any graffiti or markings of any kind on any surface in the Restrooms and vault facility. If the graffiti problem persists, or is of a violent or obscene nature, the problem shall be reported to the Department immediately.

Sewage System

The Contractor is responsible for informing the Department when vault toilets need to be pumped. The Department is responsible for the pumping of the vault toilets.

Miscellaneous

The Contractor shall provide safe storage for found articles and shall deliver unclaimed articles weekly to the Department. All incidents of lost/found shall be recorded in the daily checklist and log. (See Exhibit I.)

1.6. WORK DETAIL - MAINTENANCE REQUIREMENTS

The Contractor shall:

Maintain in good working condition all fixtures in the Restrooms including, but not limited to, soap dispensers, hand dryers, mirrors, urinals, toilets, wash basins, and all doors, hinges, latches and supports.

Maintain in good working order the plumbing fixtures, which shall include repairing, cleaning or replacing defective valves, unstopping clogged toilets, urinals, sinks, traps or grates, repairing leaking faucets.

Install all replacement light bulbs to light fixtures that are located in the Restrooms.

1.7. WORK DETAIL - REPAIR AND REPLACEMENT REQUIREMENTS

The Contractor shall:

Be responsible for replacing unserviceable or broken parts in the plumbing. Maintain an inventory of Department provided plumbing and other repair parts and supplies to ensure continual operation of the Restrooms.

Be responsible for replacing unserviceable or broken fixtures, including toilet seats, valves, doors, soap dispensers, toilet paper dispensers, mirrors and other related fixtures with Department provided fixtures. The Department will make the final determination if a fixture needs replaced.

The Department will:

Be responsible for major repairs to the sewage or water system. Major repairs shall be defined as any repair or replacement that requires a licensed tradesperson. The Department will coordinate these repairs.

Be responsible for providing replacement fixtures for the Restrooms, including, but not limited to: urinals, toilets, toilet seats, sinks, valves, doors, soap dispensers, toilet paper dispensers, mirrors, garbage containers.

Reserve the right to make any repairs, remove or add fixtures, or any other improvements or maintenance activity it deems necessary.

1.8. SAFETY REQUIREMENTS

The Department will furnish signs and barricades for emergency closure of the Restrooms. The Contractor shall furnish pedestrian signs deemed necessary to adequately warn or protect the public from possible hazardous conditions. Special precautions must be used when power equipment is operated.

The public shall be permitted use of Restrooms during cleaning if they so request.

The Contractor shall comply with applicable laws and regulations governing safety, health and sanitation.

The Department will provide a first aid kit. The Contractor shall keep the first aid supplies stocked at all times. The resident caretaker may attend a first aid course (conducted by the Department) if he or she so desire.

The Contractor and/or employees are not security personnel. All security or safety issues are to be reported to appropriate law enforcement entity and the Department immediately.

The Department will maintain security cameras if equipped.

1.9. CONTRACTOR'S EMPLOYEES

Each employee shall wear a visible easily read identification badge that contains the Contractor's and the employee's names. Because work performed on the Wibaux Rest Area reflects directly on the Department, especially in the eyes of the traveling public, Contractor’s employees must dress in a professional and appropriate manner (i.e., clothing that appears clean, no shabby or ragged clothing, no halter/tank tops, no very short cutoff, etc.)

Employees are prohibited from having firearms in their possession while on site. They also may not be in possession of any non-prescription or illegal drugs, or prescription drugs that are not currently prescribed to them. They may not be under the influence of any alcohol or drugs, prescriptions or otherwise, while on-site or performing work under the purchase order.

Employees shall treat the public in a friendly, courteous manner.

Contractor employees should be well informed on local road conditions, detours and tourist attractions.

The Department reserves the right to require the Contractor to remove employees performing any duties associated with the resulting purchase order who endanger persons or property, who are in violation of any of these requirements, or whose continued employment does not serve the best interest of the Department.

1.10. RECORDS

The Contractor shall keep a daily checklist and log which will be kept on site and available to the Department at any time. The checklist and log shall contain time and details of unusual activity (accidents, vandalism, etc.), lost and found articles, traffic counter reading, etc. A sample Daily Checklist and Log is attached as Exhibit II. The checklist and log shall be kept in the storage or mechanical room and be available for inspection by Department personnel.

Copies of the Daily Logs will be mailed or delivered to the Department no less than twice a month to the location listed below:

Glendive, MT 59330-0890

1.11. DEPARTMENT'S RESPONSIBILITIES

A. Utilities

The Department will provide all utilities, including electrical, water and sewer for MSC Scale Restrooms and vaulted facility.

B. Grounds, Parking Lot and Roadway

The Department will be responsible for all repairs to pavement, walks, curbs and high-level parking lights. If the Department determines that any damage is the result of a negligent act by the Contractor, the cost of repairs shall be the responsibility of the Contractor.

C. Signs and Symbols

The Department will provide all necessary permanent signs and pavement markings.

No additional signs shall be installed or erected by the Contractor except those required on a temporary basis to designate Restroom cleaning. The Department shall be notified immediately of any emergency.

D. Fire Extinguishers

The Department will furnish fire extinguishers for emergency use by Contractor personnel. The Department will replace and/or recharge extinguishers.

E. Complaints

All letters of complaint directed to the Contractor from the public shall be forwarded to the Department for reply. Copies of any complaints received, or responses issued by the Department will be provided to the Contractor.

F. Acts of Nature

The Department will be responsible for all damage and other problems caused by acts of nature.

G. Inspection

The Department will perform inspection(s) to ascertain the Contractor's compliance with requirements. The Contractor's designated supervisor may accompany the Department representative when inspections are made, but no advance notice of inspection time will be given. Refer to Exhibit III for the Department checklist and scoring criteria for each item.

The Department will allow adjustment only for the following reasons:

· Acts beyond the control of the Contractor

· Inspections performed during a large influx of visitors, such as a bus tour

· The Contractor demonstrates that broken or malfunctioning items noted were repaired within 5 working days of the inspection

1.12. WIBAUX REST AREA

In the event that the Restrooms or one of the Restrooms, or vaulted facility specified in this IFB is to be closed for a period of more than two weeks for any reason (such as fire, vandalism, sewage or water system problems, highway construction, renovation, reduction of funding, etc.) it is agreed by the parties that, upon written notification by registered mail from the DEPARTMENT to the CONTRACTOR, payments provided for in the resulting purchase order, will be discontinued starting two weeks after the date of postmark.

If the notification of closure falls between monthly payment periods, the amount due will be prorated based upon the monthly rate and the number of days worked prior to the date payment will be discontinued.

When the Restroom(s) or vaulted facility becomes operational, payment will commence from the first day the services are rendered. If services are provided for less than one full month, payment will be for the number of days worked based on the monthly rate.

The DEPARTMENT may terminate the resulting Purchase Order for any of the closure causes listed above.

1.13. PURCHASE ORDER EXTENSION

The resulting purchase order may, upon mutual agreement, be extended in one (1) year increments for a period not to exceed a total of three (3) years, [two (2) additional years]. This extension is contingent upon legislative appropriations and in no case may the resulting purchase order run longer than three (3) years. Extension of the resulting purchase order will be possible only by way of duplication of the terms, conditions and prices of the original existing purchase order.

Any intention to extend the purchase order must be initiated in writing prior to the termination date of the existing purchase order or termination date of a purchase order, which has been previously extended.

The purchase order term is for the period April 15, 2025 through October 15, 2025.

1.14. PAYMENT REOUIREMENTS

The making and acceptance of payment for work, or material replacement, performed by the Contractor shall constitute a waiver of all claims by the Contractor, other than those arising from faulty work and of all or any claims by the Contractor previously made and unsettled.

Payments shall be made as provided:

· Upon satisfactory completion of services specified herein, the Contractor shall be paid monthly as soon as possible after receipt of invoices.

· Upon satisfactory completion of repairs, the Contractor will be paid the invoice price for materials not purchased by the Department. Each submitted invoice shall be itemized to show each item of the materials used. If outside expertise is required to make the repairs, the Department will pay the invoice. The Department must approve all repairs and materials in advance.

· Payments otherwise due may be withheld for substandard or defective work not remedied. The Department will provide written explanation to the Contractor of why payment is withheld.

1.15. COMPLIANCE

If the Department registers a formal and written complaint with the Contractor in respect to undesirable or unsanitary conditions in this Wibaux Rest Area, the Contractor will have 24 hours in which to respond in person to the complaint at the Miles City Maintenance Division office to remedy the problems. Failure to respond in the prescribed time to the complaint or to remedy the problem may result in termination of the resulting purchase order as provided in Section 1.16 TERMINATION.

If the Department is not satisfied with the results and remediation of the complaint, the Department may require periodic and joint inspections of the Wibaux rest area facility with the Contractor to discuss and point out Contractor violations. Failure of the Contractor to attend these inspections may result in termination of the resulting purchase order.

1.16. TERMINATION

The resulting Purchase Order may be terminated for failure to provide the services or accomplish work enumerated herein. Upon receiving written notice from the DEPARTMENT, the CONTRACTOR has 24 hours to cure the failure; the CONTRACTOR'S failure to cure the failure within the time allowed will be grounds for the immediate termination of the resulting Purchase Order.

The resulting purchase order may be terminated by the DEPARTMENT without cause; the DEPARTMENT seeking to terminate the resulting purchase order must give written notice of intention to do so to the CONTRACTOR at least thirty (30) days prior to effective day of termination, unless immediate termination is necessary.

If the Contractor fails to provide services required by the resulting purchase order or such services within the time specified herein or any extension thereof, the Department may, by written notice of default to the Contractor, cancel the whole or any part of the resulting purchase order upon written notice.

The Department may, upon finding that the Contractor is not in compliance with any law or regulation, or applicable licensure and certification requirement, cancel the resulting purchase order upon written notice to the Contractor.

The above remedies are in addition to any other remedies provided by law or the terms on the resulting purchase order.

Due to requirements of Federal labor laws, individuals who are presently a Montana State employee will not be considered for potential award of the resulting purchase order. A successful bidder who, during the post-bid period or during the term of the resulting purchase order, becomes a Montana State employee, must immediately notify in writing the DEPARTMENT'S Procurement Services Section. CONTRACTOR agrees that, if it becomes a Montana State employee during those periods, or if it hires anyone to perform more than 50% of the work under the resulting purchase order who is a Montana State employee, the resulting purchase order is subject to immediate termination.

Should the Contractor neglect to prosecute the work properly, or fail to perform any provision of the resulting purchase order, the Department, after seven days' written notice to the Contractor, may, without prejudice to any other remedy they may have, make good the deficiencies and may deduct the cost thereof from the payment then or thereafter due to the Contractor or, at its option, may terminate the resulting purchase order and take possession of all materials, tools, fixtures, and finish the work by such means as the Department sees fit, and if the unpaid balance of the resulting purchase order price exceeds the expense of finishing the work, such excess shall be paid to the Contractor, but if such expense exceeds such unpaid balance, the Contractor or their surety shall pay the difference to the Department.

WIBAUX REST AREA MAINTENANCE _______ EXHIBIT 1

DAILY SAFETY CHECK LIST

Rest Area Name and Location: WIBAUX, MT-7 MILEPOST 80.5

am pm

Clean Toilets, Check Operations, and Wash Partitions

Clean Sinks, Counters, Mirrors, and Baby Changers

Clean Hand Dryers and Check Operations

Clean and Fill Soap Dispenser

Clean and Mop Floors

Empty Garbage Containers

Remove or Cover Graffiti

am pm

Clean Toilets, Urinals, and Check Operations and Wash Partitions

Clean Sinks, Counters, Mirrors, and Baby Changers

Clean Hand Dryers and Check Operations

Clean and Fill Soap Dispenser

Clean and Mop Floors

Empty Garbage Containers

Remove or Cover Graffiti

am pm

Sweep and/or Mop Lobby and Hallway Floors

Clean Lobby Windows

Clean Counters and Kiosk

Clean Benches and Seating Areas

am pm

Clean Sidewalks and Plaza Area

Empty Garbage Containers

Pick Up Litter and Trash Outside

Clean Picnic Tables and Arbors

am pm

Comments: (Lost and Found, Repairs, Vandalism, etc.)

Date Time (am pm) (Signed) Contractor's Representative Records must be maintained on site and turned into the appointed contract compliance officer two times a month. (White copy to Department, Yellow retained by Contractor)

Grounds

Grass (mowing, edging, trimming, raking)

Litter

Trees, shrubs

Landscaping

Insect Control

Playground

Dog runs

Miscellaneous

Sidewalks

Subtotal

Section Percentage

Comments: ______________________________________________________________________________ Outdoor Fixtures

*Arbors

*Slabs

*Tables

*Litter containers

*Water fountains/jug fillers

Miscellaneous

Subtotal

*Count each item in rest area and enter the number in the column that applies to how the item rates

Section Percentage

Men’s Restroom

*Sinks

*Hand dryers

*Toilets/urinals

*Toilet paper dispenser

*Mirrors

*Trash receptacles

*Soap dispenser

*Stalls (partitions/doors)

Lighting

Floors

Ceiling

Walls

Diaper changing area

Heat/AC

Odor/deodorant device

Miscellaneous

Subtotal

*Count each item in rest area and enter the number in the column that applies to how the item rates

Section Percentage

Women's Restroom

*Sinks

*Hand dryers

*Toilets

*Toilet paper dispenser

*Mirrors

*Trash receptacles

*Soap dispenser

*Stalls (partitions/doors)

Sanitary napkin receptacles

Lighting

Floors

Ceiling

Walls

Diaper changing area

Heat/AC

Odor/deodorant device

Miscellaneous

Subtotal

*Count each item in rest area and enter the number in the column that applies to how the item rates

Section Percentage

Assisted Restroom

*Sinks

*Hand dryers

*Toilets/urinals

*Toilet paper dispenser

*Mirrors

*Trash receptacles

*Soap dispenser

Sanitary Napkin Receptacle

Lighting

Floors

Ceiling

Walls

Diaper changing area

Heat/AC

Odor/deodorant device

Miscellaneous

Subtotal

*Count each item in rest area and enter the number in the column that applies to how the item rates

Section Percentage

Attendant (s)

Diary/MSDS

Storage Area

Subtotal

*Count each item in rest area and enter the number in the column that applies to how the item rates

Section Percentage

Building

Information display/arbor

Entry/lobby (floors, walls, ceilings)

Lighting (entry/lobby)

Benches

Trash receptacle

Interactive Displays

Miscellaneous

Subtotal

*Count each item in rest area and enter the number in the column that applies to how the item rates

Section Percentage

Weighted Score

Men’s Restroom

25.00%

Women’s Restroom

25.00%

Assisted Restroom

10.00%

Attendants/Required Documentation

5.00%

Building

10.00%

Grounds

10.00%

Outdoor Fixtures

15.00%

Final Score

- 2 -

- 1 –

REVISED: 12/08/08