A10.2 SAM SSN WHS202404290723 - Attach 1 DRAFT PWS.pdf

Performance Work Statement Washington Headquarters Services (WHS) Acquisition Directorate (AD)

Office of the Deputy Assistant Secretary of Defense for Science and Technology - Foundations (DASD S&T)

Office of the Under Secretary of Defense for Research and Engineering (OUSD (R&E)) Defense Small Business Innovation Research (SBIR), Small Business Technology Transfer (STTR)

Program Office Support Services

April 29, 2024

Part 1

GENERAL INFORMATION

1. GENERAL INFORMATION

1.1 Introduction: This is a non-personal services contract to provide the Office of the Deputy Assistant Secretary of Defense for Science and Technology - Foundations (DASD S&T) in the Office of the Under Secretary of Defense for Research and Engineering (OUSD (R&E)) Defense Small Business Innovation Research (SBIR), Small Business Technology Transfer (STTR) Program Office Support Services. The Government shall not exercise any supervision or control over the Contractor personnel performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1.1 Description of Services: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Defense SBIR/STTR Program Office Support Services as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2. Background: The OUSD(R&E) fosters innovation, unparalleled technical expertise, and technological dominance for the DoD through leading-edge science and technology (S&T) research programs;

stewardship of laboratories and research institutions; development of a superior S&T workforce;

engagement with other government agencies, industry, and academia; and cooperation with international allies and partners.

1.2.1. OUSD(R&E) Vision: Posture the DoD Research and Development (R&D) Enterprise to create far-reaching technology innovations and set them on a trajectory to create U.S. military technical advantage, by:

• Resource cross-cutting and joint research;

• Seed pursuit of new technology areas based on analysis of emerging strategic environment; and

• Establish policies and procedures that facilitate the advancement, protection, and transition of technology.

1.2.2. The Defense SBIR/STTR Program Office supports the OUSD(R&E) mission by leveraging statutory authorities such as the SBIR and STTR Programs. To outpace the threat of our adversaries we must develop a culture of innovation and accelerate the advancement of our war fighting capability - and small business is a major driver of innovation and economic growth.

1.2.3. The Defense SBIR/STTR Program Office responsibilities include the development of policy, oversight of SBIR and STTR Program performance, stimulating technological innovation, strengthening the role of small business in meeting the DoD’s research and development needs, fostering and encouraging participation by small business in technological innovation, and increasing the commercial application of DoD-supported research and development.

1.3. Objectives: The Contractor shall provide general support to the Defense SBIR/STTR Program Office as described in this PWS. The Contractor shall identify the methods, processes, and procedures essential for successful planning based on industry and government best practices and lessons learned. The Contractor shall identify key milestones and critical tasks to align to specific deadlines as well as recommend roles and responsibilities for the organization and identify contacts that need to be involved to ensure successful operations.

1.4. Scope: The scope of services to be performed include the following task areas: 1) Program Management Support, 2) Administrative Support, 3) Business Financial Management Support, 4) Broad Agency Announcement (BAA) Facilitation, 5) Legislative Analysis and Support, 6) Data Analytics and Reporting Support, 7) Education and Outreach Support, 8) Technology Portfolio Management Support, and

9) Government Accountability Office (GAO) Task Support.

1.5. Period of Performance: The period of performance shall be for one 12-month base period and four 12-month option periods.

1.6. Place of Performance: The primary place of performance shall be at the Contractor site(s). The Contractor’s facility must be within National Capital Region (NCR). The NCR includes the Mark Center, District of Columbia and neighboring counties and cities of Maryland, including Charles, Frederick, Montgomery and Prince George’s counties, and Virginia, including Arlington, Loudon, Fairfax and Prince William counties. The Contractor shall perform support services at Contractor site(s), off-site, or via telework as directed during normal hours of operation for the purposes of supporting customer requirements; however, as limited government space is available, the Contractor shall provide day-to-day workspace for its personnel to provide the required services. The Contractor shall address the pertinent facts impacting performance and ensure all affected contractor resumes and other related documentation reflects the applicable work site.

1.6.1. Site Access: The Contractor shall permit the CO, COR or authorized representative, access to all work areas, records, and data used in the performance of the contracted services. The Contractor shall provide support and not interfere with the CO, COR, state, federal, and other designated personnel in the performance of their official duties. Access shall be provided as soon as possible, but not to exceed one working day after the request.

1.6.2. Other Off-Site Place of Performance: Off-site performance is defined as any location/facility not identified in PWS (hours spent and work completed during travel is conducted and reported in accordance with travel procedures addressed in the PWS) and occurs as a result of CO’s or COR’s approval to work at an alternate location during a Government observed holiday as listed above, or other emergency (e.g.

pandemic, natural emergency, etc.). The COR is required to monitor the Contractor’s performance for any work conducted off-site; therefore, the Contractor shall provide a plan to the Government for monitoring the work accomplished that will allow the COR to validate the level of effort performed. The Contractor’s plan shall detail how and when they will (a) notify the COR in advance of their employee’s intent to work off-site, and (b) at the completion of the off-site performance, how they will report the work accomplished.

1.6.3. Telework: Routine or situational telework may be authorized, in accordance with the Contractors policies. The Contractor shall discuss the telework plan with the CO and COR to ensure the telework plan aligns with the requirements of this PWS, prior to implementation. The telework plan shall identify the specific day(s) and hours for planned telework, identify if the telework is classified as routine or situational, and identify the tasks to be accomplished during the telework hours. The Contractor shall provide a plan to the Government for monitoring the work accomplished that will allow the COR to validate the level of effort performed. The Contractor’s plan shall detail how and when they will (a) notify the COR in advance of their employee’s intent to work off-site, and (b) at the completion of the off-site performance, how they will report the work accomplished.

1.6.3.1. The Contractor shall comply with all agency security telework policies. The Contractor shall ensure all services provided from an alternate site comply with the Federal Information Security Management Act of 2002 (FISMA) and address the following, as a minimum:

• Controlling access to agency information and information systems;Z

• Protecting agency information (including personally identifiable information) and information systems;

• Limiting the introduction of vulnerabilities;

• Protecting information systems not under the control of the agency that are used for teleworking;

• Safeguarding wireless and other telecommunications capabilities that are used for teleworking;

and

• Preventing inappropriate use of official time or resources that violates subpart G of the

Standards of Ethical Conduct for Employees of the Executive Branch by viewing, downloading, or exchanging pornography, including child pornography.

1.7. Quality Control: The Contractor is responsible for ensuring the quality of its work and deliverables.

The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

1.7.1. Quality Control Plan: A Quality Control Plan (QCP) shall be delivered via electronic mail (email) no later than 30 calendar days after award. Amendments/changes to the QCP shall be submitted no later than five (5) working days following the changes. After acceptance of the quality control plan the Contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.7.2. Quality Assurance: The government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.7.2.1. Nonconformance: Failure to fulfil any contract requirement is a nonconformance. The Contractor shall take immediate corrective action for any nonconformance.

1.7.2.1.1. Nonconforming products or services will be rejected. The Government will provide written notification of nonconformance within five working days of receipt. Deficiencies shall be corrected within five working days of the rejection notice. If the deficiencies cannot be corrected within five working days, the Contractor shall immediately notify the CO and COR of the reason for the delay and provide a proposed corrective action plan within five working days of receiving the non-conforming products or service notification.

1.7.2.2. Issue Notification: Any issue that impacts the Contractor's ability to meet deliverable milestones and timelines requires verbal and electronic notification to the CO, COR, and Government Program Manager(s) (PM) initially identifying the nature of the issue within three working hours of identification. In these instances, the Contractor shall then provide written recommendations and corrective actions required to meet deliverable milestones/timelines within eight working hours of identification, unless otherwise approved in writing by the COR.

1.7.2.2.1. Notice Regarding Late Delivery: The Contractor shall notify the COR as soon as it becomes apparent to the Contractor that a scheduled delivery will be late. The Contractor shall include in the notification the rationale for late delivery, the expected date for the delivery, and the impact of the late delivery on the project. The COR will review the new schedule with the Government PM and provide guidance to the Contractor.

1.8. On-Site Working Conditions, Holidays, and Other Closure Recognized Holidays:

1.8.1. Government facilities are smoking restricted workplaces. Due to the nature of the work, facilities, and requirements, Contractor staff may only smoke outside in designated smoking areas.

1.8.2. Hours of Operation: The Contractor is responsible for conducting business between the hours of 8:00am to 4:30pm Eastern Time (ET), Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the Contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The Contractor’s Program Manager (PM) and the Contracting Officer’s Representative (COR) shall consult and coordinate on any proposed alternate work schedules that may be arranged depending on the operational tempo/needs of the mission.

1.8.3. Government personnel observe the following days as holidays and the Government facilities will be closed and unavailable to Contractor personnel on the following days:

New Year’s Day January 1st* Inauguration Day Limited Applicability (Reference 5 U.S.C. §6103) Martin Luther King’s Birthday Third Monday in January Presidents’ Day Third Monday in February Memorial Day Last Monday in May Juneteenth National Independence Day June 19* Independence Day July 4th* Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day November 11th* Thanksgiving Day Fourth Thursday in November Christmas Day December 25th*

*If the date falls on a Saturday, the Government holiday is the preceding Friday. If the date falls on a Sunday, the Government holiday is the following Monday.

1.8.4. In addition to the days designated as holidays, the Government observes the following days:

• Any other day designated by Federal Statute

• Any other day designated by Executive Order

• Any other day designated by the President’s Proclamation

1.8.5. It is understood and agreed between the Government and the Contractor that observance of such days by Government personnel shall not otherwise be a reason for an additional period of performance, or entitlement of compensation except as set forth within the contract. In the event the Contractor's personnel work during the holiday, they may be reimbursed by the Contractor, however, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, other than their normal compensation for the time worked.

1.8.6. When the Federal, State, Local or other Governmental entity grants excused absence to its employees, assigned Contractor personnel may also be dismissed. The Contractor agrees to continue to provide sufficient personnel to perform critical tasks already in operation or scheduled, and must be guided by the instructions issued by the CO or COR.

1.8.7. If Government personnel are unavailable due to furlough or any other reason, the Contractor must contact the CO or the COR to receive direction. It is the Government's decision as to whether the contract price/cost will be affected. Generally, the following situations apply:

1.8.7.1. Contractor personnel who are able to continue contract performance (either on-site or at a site other than their normal workstation), must continue to work and the contract price shall not be reduced or increased.

1.8.7.2. Contractor personnel who are not able to continue contract performance (e.g., support functions) may be asked to cease their work effort. This may result in a reduction to the contract.

1.8.8. It is understood and agreed between the Government and the Contractor that in the event Contractor personnel wish to attend Government social events, such as annual picnic, holiday parties, etc., they must coordinate their work schedules with the COR and obtain approval of their company’s supervisor prior to the event. The Government is not responsible for reimbursing any expenses to the Contractor for attending any Government social event.

1.9. Type of Contract: The government will award a hybrid task order, including Firm-Fixed-Price, Level-of-Effort term (FFP-LOE) contract line item numbers (CLIN) and Firm-Fixed-Price (FFP) CLINs.

This task order will also include Time and Material (T&M) CLINs for travel and other direct costs (ODC).

1.10 Security Requirements: The Contractor shall comply with all security requirements defined herein, as well as with all applicable laws, government regulations, agency policy, and Government security regulations and requirements.

1.10.1 Personnel Clearance: Contractor personnel performing work under this contract must have a SECRET DoD security clearance and must maintain the level of security required for the life of the contract. An Interim SECRET clearance is acceptable to begin work on the contract. The security requirements are in accordance with the attached DoD Form 254 (DD254), Contract Security Classification Specification.

1.10.1.1 Common Access Card: The Contractor shall coordinate with the appropriate United States Government (USG) agency to obtain a USG-issued Common Access Card (CAC), the use of which shall be governed by Department of Defense Instruction (DoDI) 1000.13 and DoDI 1000.25.

1.10.2 Facility Clearance: The Contractor shall possess a SECRET facility clearance (FCL) from the Defense Counterintelligence and Security Agency (DCSA) prior to proposal submission in order to receive a contract award and shall maintain that level of FCL for the life of the contract.

1.10.3 Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. Any Contractor violating Government security policies, guidelines, procedures, or requirements while using Government equipment or while accessing the Government network may, without notice, have their computer and network access terminated, be escorted from their work location, and have their physical access to their work location removed at the discretion of the CO/COR. The CO/COR will notify the Contractor of the security violation and request immediate removal of the Contractor employee.

1.10.4 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.10.4.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.10.4.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.10.5 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.11. Training Requirements: The Contractor is responsible for ensuring all Government site Contractor personnel and/or employees requiring a Common Access Card (CAC) take required training. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR or to the CO. This training shall be completed and reported to the COR within 30 calendar days of contract award and annual refresher training for the remaining contract duration. Training, as applicable, includes:

1.11.1 DoD Cyber Awareness Training (CAC Training): All Contractor employees, to include subcontractor employees, requiring access to Washington Headquarters Services offices, facilities and controlled access areas shall complete the DoD Cyber Awareness training in accordance with DoDD 8140.01.

1.11.2. Operations Security (OPSEC) Awareness Training: All Contractor personnel are required to take initial OPSEC Awareness training, in accordance with DoDM 5205.02-M.

1.11.3. Intelligence Oversight Awareness Training: All Counterintelligence (CI) and non-counterintelligence, Contractor personnel - are required to complete Intelligence Oversight training in accordance with DoD 5240.1-R and Department of State Standardized Regulations (DSSR) 18-9.

1.11.4. Prevention of Sexual Harassment Training: Highly recommended for all DoD Contractor personnel to take Prevention of Sexual Harassment training in accordance with DoDI 6495.02.

1.11.5. No Fear Act/Whistleblower Protection Training: Contractors working in the Intelligence Community (IC) or who have access to classified information are required to complete No Fear Act/Whistleblower Protection training in accordance with Presidential Policy Directive 19 (PPD)19 and Intelligence Community Directive (ICD) 120.

1.11.6. Privacy Act and Personally Identifiable Information Training: DoD Contractor personnel are required to take Privacy Act and Personally Identifiable Information training in accordance with DoD Directive (DoDD) 5400.11, DoD Manual (DoDM) 5400.11-R, and Office of Management and Budget (OMB) Circular A-130.

1.11.7. Unauthorized Disclosure of Classified Information Training: DoD Contractor personnel are required to take Unauthorized Disclosure of Classified Information training in accordance with DoDD 5210.50.

1.11.8. Information Security Training: DoD Contractor personnel are required to take Information Security training in accordance with DoD Manuals 5200.01, volume 3, Enclosure 5 and 5200.01, Volume 4, Enclosure 4.

1.11.9. Workplace Violence Training: DoD Contractor personnel are required to take Workplace Violence training in accordance with DoDI 1438.06.

1.12. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The CO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.13. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.14. Personnel Requirements: All personnel must meet or exceed the minimum qualifications and experience specified in PWS 7.3. Technical Exhibit 3 – Labor Categories and Minimum Qualifications.

Relevant Experience means experience within the typical duties of or directly related to the labor category such that, with minimal learning curve, the individual can perform required tasks. For all labor categories, personnel must be able to obtain and maintain the required Clearance and Common Access Card. The labor mix and level of effort per task area provided in PWS 7.4. Technical Exhibit 04 – Estimated Workload Data, is for informational purposes only and based on hours previously performed per labor category per task area. The Contractor may propose a different labor mix and level of effort from the information provided. All Contractor personnel shall meet the minimum general requirements listed below.

• All personnel shall be capable of working independently.

• All personnel shall have training and experience that is appropriate for the tasks to which they will be assigned.

• The Contractor shall provide personnel that are capable of conducting themselves in a professional manner and have proper telephone and e-mail etiquette, customer service techniques, and organizational skills.

• Contractor personnel performing in a leadership capacity shall be capable of directing Contractor personnel and interfacing with the Government and customers.

• Ability to communicate applicable technical SME to management and others.

• Strong written and oral communication skills in the English language. All Contractor personnel must be able to read, write, speak, and understand English.

• Exceptional customer service skills.

• Strong time-management and prioritization skills.

1.14.1 Key Personnel: The Contractor shall provide resumes for all key personnel. Personnel identified as key are considered essential to the work being performed and shall meet or exceed the required levels of experience and education outlined in the PWS 7.3. Technical Exhibit 3 – Labor Categories and Minimum Qualifications, below. Change or substitution within the first 90 calendars days of task order award will only be considered for reasons of illness, death, or termination of employment. Prior to changing an individual identified as key personnel, the Contractor shall submit a written justification as to the reason for the change, notifying the CO and COR at least two weeks prior to the requested change. The justification shall include the name and qualifications of the proposed substitute(s). The proposed substitute(s) shall possess qualifications that meet or exceed those of the key personnel being replaced. The Contractor shall not substitute key personnel without written consent from the CO or COR. No change in fixed unit prices may occur as a result of key personnel substitution. - Qualifications for all key personnel are listed in section 7.3. Labor Categories and Minimum Qualifications – The following are key personnel:

1.14.1.1. Program Manager: The Contractor shall provide a contract manager (i.e. Program Manager) who shall be responsible overall contract performance. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The Program Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 4:30p.m, ET, Monday through Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.14.2. Removal of personnel. Although Contractor personnel do not work for the Government, the Government may request removal (permanent or temporary) of personnel from performance on this task order for providing fraudulent qualification documentation, behaving in an unprofessional manner, poor performance, or if a reasonable person considers their actions are considered unacceptable.

1.14.2.1. If the Government notifies the Contractor that the employment or the continued employment of any Contractor personnel is prejudicial to the interests or endangers the security of the U.S., that person will be removed and barred from the worksite. This includes security deviations/incidents and credible derogatory information on Contractor personnel during the course of the task order performance. The Contractor shall make any changes necessary in the appointment(s). Security incidents involving Contractor personnel will be posted by Government Security personnel and the details forwarded to the Contractor Facility Security Officer (FSO) for action.

1.15. Availability and Substitution of Personnel:

1.15.1. The Contractor must provide Key Personnel resumes for approval by the CO during onboarding or as part of substitution requests. No substitution shall be made without prior notification to and concurrence of the CO in accordance with this requirement in writing. All proposed substitutes shall have qualifications equal to or higher than the qualifications of the person to be replaced. During the first 60 days of performance, the Contractor shall make no substitutions of key personnel unless illness, death, or termination of employment necessitates the substitution. The CO shall be notified in writing of any proposed substitution at least 30 calendar days, or 60 calendar days if a security clearance is to be obtained, in advance of the proposed substitution. Such notification shall include an explanation of the circumstances necessitating the substitution, a complete resume of the proposed substitute, and any other information requested by the CO to enable him/her to judge whether the Contractor is maintaining the same high quality of personnel that provided the partial basis for award. The Contractor shall not invoice the Government for services performed by substitute or replacement Key Personnel that have not been approved by the CO, in writing, and agrees that services performed by substitute or replacement Key Personnel in advance of written approval by the CO are unallowable costs.

1.15.2. Substitution of Non-Key personnel is at the sole discretion of the Contractor; however, all proposed substitutions shall meet the applicable education and experience requirements set forth in the PWS for the substituted position. The Contractor shall notify the COR of its intent to substitute or replace Non-Key Personnel as far in advance of such substitution or replacement as reasonably possible, with a minimum of two-weeks’ notice unless doing so is impossible for reasons beyond the Contractor’s control (e.g. sudden illness).

1.16. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression to the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.17. Contractor Travel: The Contractor will be required to travel within CONUS and within the NCR during the performance of this contract. The Contractor will be reimbursed for travel to provide support at a Government site or other site as may be specified and approved by the COR under this effort. All travel shall be approved, by the COR, prior to commencement of travel. The Contractor shall be reimbursed for actual allowable, allocable, and reasonable travel costs incurred during performance of this effort in accordance with FAR 31.205-46, “Travel costs” and subject to the limitation of funds specified in this contract. Travel may also be required in support of communications and transformation activities, such as attendance at related conferences and forums. Local temporary duty (TDY) assignments within the NCR and daily commuting will not be reimbursed. Travel vouchers and supporting documents must be presented for payment within 30 calendar days after completion of the travel.

1.18. Other Direct Costs (ODCs): The Contractor shall seek COR or CO approval in advance of incurring any ODCs. This category includes, but is not limited to, limited hardware or software, subcontractors or consultants, shipping expenses associated with training activities, and visits to Contractor facilities. It could also entail the renting of suitable training and outreach venues.

1.19. Invoicing Instructions. Requests for payments shall be submitted electronically via the Internet through the Procurement Integrated Enterprise Environment (PIEE) Wide Area Workflow (WAWF) module at https://piee.eb.mil. The Contractor shall bill for services performed, Travel, and ODCs under this contract on a monthly basis within 60 calendar days of completion of monthly performance, in accordance with the requirements outlined in DFARS clause 252.232-7006, WAWF Payment Instructions. The Monthly Report required by PWS Section 4. shall accompany the Contractor’s corresponding monthly invoice and reflect all charges represented in the invoice.

1.19.1. Billings for travel shall be invoiced for the entire trip (inclusive of all costs associated with the trip) on a single invoice. Billing for a single trip shall not be broken out into various component billings spread across multiple invoices, unless otherwise approved, in writing, by the CO for extenuating circumstances.

1.20. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.20.1 Non-Disclosure Agreement: In addition, the Contractor shall obtain from each employee who has access to proprietary data under this contract, a Non-Disclosure Agreement (NDA) stating that they will not disclose or use for their benefit any proprietary data received in connection with the work under this contract. The Contractor will educate its employees regarding the philosophy of Part 9.505-4 of the Federal Acquisition Regulation so that they will not use or disclose proprietary information or data generated or acquired in the performance of this contract except as provided herein.

1.21. Phase-in/Phase-out Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel onboard during the 60 calendar day phase in/phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.21.1. Phase-in Plan (PIP): The Contractor shall provide a phase-in plan that describes how the Contractor will transition, with minimum to no disruption to the Government’s mission. The phase-in transition period shall not exceed 60 calendar days, during which the Contractor shall complete administrative requirements.

During the administrative period, the Contractor shall obtain network accounts, the Contractor shall become familiar with task performance requirements, accountability of Government furnished equipment and tools, review respective standard operating procedures (SOPs), and interface with appropriate Helpdesk, Accounting, and Financial Support Government leadership. The phase-in transition plan shall be detailed and include start-up activities required to transition to full operational capability to successfully assume all duties under this PWS. A draft plan, but near to complete draft plan, shall be provided to the

Government at time of proposal submission. The final phase-in transition plan shall be delivered within seven calendar days after task order award. At a minimum, the Contractor shall:

• Provide a detailed transition methodology in logical sequence to ensure a smooth transition of all tasks of the task order without interruption or degradation of service levels;

• Interface and coordination with the Government;

• Identification of key transition events and objectives with a corresponding completion timeline;

• Identification of associated risks and issues with risk mitigation strategies and;

• Identification of key persons participating in the transition.

1.21.2. Phase-out Plan (POP): The Contractor shall develop and deliver a phase-out plan no later than 60 calendar days prior to task order expiration that will assist its successor in assuming responsibilities. The purpose of the POP is to facilitate knowledge transfer to the successor, describe incumbent work products and identify their work product’s locations, describe incumbent Work-In-Progress and recurring activities for which responsibility will transfer to successor, and to document incumbent Contractor performance for the COR’s files.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative BCTF Boards, Commissions, and Task Forces

CAC Common Access Card CATMS Correspondence and Task Management System CFR Code of Federal Regulations CHARRTS Congressional Hearings and Reporting Requirements Tracking System CONUS Continental United States (excludes Alaska and Hawaii) CO Contracting Officer COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf

DAI

DASD Deputy Assistant Secretary Of Defense DD Form 254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction DODM Department of Defense Manual

DSSR

DTIC Defense Technical Information Center EM Enterprise Management Directorate FAR Federal Acquisition Regulation FISMA Federal Information Security Management Act GAO Government Accountability Office HIPAA Health Insurance Portability and Accountability Act of 1996

ICD

OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OLC Office of Legislative Counsel

OMB

OPSEC Operational Security OUSD Office of the Under Secretary of Defense

PPD

PIP Phase In Plan POP Phase Out Plan POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program R&E Research and Engineering

SBIR

STTR

TE Technical Exhibit USG United States Government WHS Washington Headquarters Services

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Equipment: The Government will provide a laptop computer with the default suite of Microsoft Office applications, network connectivity, printing capability, internet access, and a mobile device. The Contractor will only store the electronic data associated with this task on equipment and networks provided by the government. If need is identified, exceptions to the policy shall be requested in writing/e-mail from the COR in advance.

3.2. Information: The Government will provide the Contractor access to information and documentation relating to the DoD SBIR/STTR Programs upon award. These shall include, but will not be limited to, the data residing in the legacy and newly developed SBIR/STTR portals, Defense Agencies Initiative (DAI) Financial Management System, SharePoint sites, and other information deemed necessary to the performance of tasks in this contract.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND SERVICES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Monthly Reporting: The Contractor shall submit a monthly report, in writing, via email to the CO, COR and Defense SBIR/STTR Office. This monthly report shall precede the Contractor’s corresponding monthly invoice and reflect all charges represented in the invoice. Additionally, the monthly report shall be included as an attachment to the invoice. At a minimum the monthly report shall include and/or address the following:

4.2.1. A narrative on work performed and progress made on all tasks in support of this PWS with attribution by employee name, labor category, number of hours and cost charged to the Government of all persons employed under the resulting contract. This includes subcontractors, if any.

4.2.2. Any work performed and/or charges incurred outside of the monthly reporting period must be reported under a separate section corresponding to the appropriate month.

4.2.3. An overall financial summary of the status of funding of the contract, projected future financial requirements, and an analysis of performance against previous projections.

4.2.4. A listing of travel charged to include the name of the traveler, the purpose of the trip, and a breakout of costs charged to the Government.

4.2.5. A listing of all other direct costs (ODCs), to include the purpose of the charge and the amount charged to the Government (with each specific charged item broken out and explained).

4.2.6. A report of the status of Contractor personnel’s compliance with all mandatory DoD training requirements.

4.2.7. A report that outlines any concerns or potential problems/situations the Contractor is aware of that will affect the Contractor’s performance under the contract.

4.3. Final Report Requirement: The Contractor will provide a final report, in writing, 30 days prior to the end of the period of performance to the CO, COR, and the Defense SBIR/STTR Program Office. The final report shall be a roll-up of the entire period of performance and shall follow the monthly report format.

4.4. Materials and Equipment: The Contractor shall furnish all materials, supplies, and equipment necessary to meet the requirements under this PWS, with the exception of the Government Furnished items specified in Part 3.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS: The Contractor shall provide support services to the Government in the task areas detailed below. The Contractor shall be responsible for ensuring the accuracy, timeliness, and completion of all requirements stated herein. The number, type, and essential skills for Contractor personnel shall be dictated by the tasks in the following areas:

• (5.1) Program Management Support,

• (5.2) Administrative Support,

• (5.3) Business Financial Management Support,

• (5.4) Broad Agency Announcement (BAA) Facilitation,

• (5.5) Legislative Analysis and Support,

• (5.6) Data Analytics and Reporting Support,

• (5.7) Education and Outreach Support, and

• (5.8) Technology Portfolio Management Support.

• (5.9) Government Accountability Office (GAO) Task Support.

5.1. Task 1 - Program Management Support: The Contractor shall identify opportunities to enhance the effectiveness and efficiency of Defense SBIR/STTR Program Office processes, methods, and procedures in concert with participating DoD Agencies/Components, other Federal agencies, and other staff offices, and shall make recommendations to the Defense SBIR/STTR Program for streamlining and business process improvement. The Contractor shall implement program changes as directed by the Defense SBIR/STTR Program Director or other government official(s) given the authority by the Director. The Contractor shall develop, and, upon direction, integrate and implement, productivity tools and methodologies based upon industry best practices to provide for the effective and efficient functioning of Defense SBIR/STTR Program Office business processes. The Contractor shall perform the following tasks, which include, but are not limited to:

5.1.1. Manage all tasks listed in this PWS for optimizing team performance and coverage of office duties and deliverables to ensure proper coverage, personnel availability, skillsets and prioritization.

5.1.2. As directed, assist with strategic planning and policy support in the development, evaluation, and coordinated implementation of plans, policies, doctrine, and programs throughout the SBIR/STTR Programs lifecycle, within the DASD S&T and OUSD (R&E) area of responsibility.

5.1.3. As directed, assist with planning, scheduling, and executing required actions for the Defense SBIR/STTR Program Office and support respective management processes.

5.1.4. As directed, maintain regular contact and facilitate communication with the Small Business Administration (SBA), DoD and Federal agency SBIR/STTR Program Offices, and other stakeholders.

5.1.5. Assist the Defense SBIR/STTR Program Office in developing written procedures and guidelines for the Defense SBIR/STTR Program Office, DoD SBIR/STTR Programs.

5.4.6. Review written procedures and guidelines periodically (at least once a year) and propose updates to the written procedures and guidelines.

5.2. Task 2 – Administrative Support: The Contractor shall provide qualified personnel to assist with tasks that include, but are not limited to, the following:

5.2.1. As directed by the Defense SBIR/STTR Program Director, assist Government personnel with preparing administrative budgets, to include the portion derived from the SBIR/STTR set-aside, in accordance with specified format and…