Werfen - Instrumentation Laboratory Maintenance RFI.pdf

SAM.gov RFI_12415247 Defense Health Agency (DHA)

Request for Information: Preventive and corrective maintenance services and all required supplies on Government owned Werfen/Instrumentation Laboratories equipment.

Background: The US Naval Hospital (USNH) Naples requires ongoing full-risk maintenance and supplies for critical laboratory instrumentation to assure continued operation at their designated efficiency and capacity for patient care.

Objectives:

• Maintain laboratory instrumentation in proper operating condition.

• Perform scheduled preventive maintenance in accordance with manufacturer recommendations.

• Provide timely corrective repairs to minimize equipment downtime.

• Provide timely delivery of required supplies.

Only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS, who have gone through Original Equipment Manufacturer (OEM) or comparable third-party service schools for the above-mentioned equipment, shall be employed in the performance of any and all work performed under this contract. Upon request, the contractor shall provide training certificates (or notarized copies) to the Material Management Department BIOMED division for verification.

This Request for Information (RFI) is issued to assist the Contracting Officer in conducting market research to establish if two or more responsible participants are present on SAM.gov that can provide the required services.

Submission Instructions:

1. Please respond with a maximum of a five (5) pages capabilities document. The capabilities document should document the potential Offeror’s ability (or inability) to meet the requirements as indicated in the sample performance work statement below and highlight any other information requested by the RFI.

2. Please save the capabilities document as an MS Word or PDF document. Please send the capabilities document as an attachment to an email using “SAM.gov RFI_12415247” in the Subject line.

3. Responses, both positive and negative (ability or inability), shall be provided via email to:

joshua.m.grim.civ@health.mil .

4. Responses (closing date) are requested no later than 10:00 AM, Eastern Time, 12 November 2026.

5. Questions are permitted but should be restricted to items that if unanswered would limit a potential Offeror’s ability to respond accurately as to their capability to provide the required services. The deadline for questions is 10:00 AM Eastern Time, 02 November 2026.

6. All communications shall be restricted to email. Defense Health Agency (DHA) will not accept phone calls.

7. Release of this RFI does not guarantee that a solicitation will be forthcoming, nor does it in any way limit the Contracting Officer’s ability to set the acquisition strategy for any potential future requirements.

Administrative Information:

1. The period of performance for this sample requirement includes a base period of 12 months, four (4) 12-month option periods, for a total of 60 months (if all options are exercised).

mailto:joshua.m.grim.civ@health.mil

2. This sample requirement is for Non-personal Services. This sample requirement will be performance based and services are considered to be severable services. A Quality Assurance Surveillance Program (QASP) will be provided in the event a solicitation is issued.

3. If an award would result from a subsequent solicitation, the contract type would be Firm Fixed Price (FFP).

4. The applicable NAICS code for this sample requirement is 811210, Electronic and Precision Equipment Repair and Maintenance.

5. Services will be provided at the U.S. Naval Hospital Naples, Italy.

Sample Excerpted PWS Sections 1 & 4 Below

1.1. This is a non-personal services contract to provide: Full Risk maintenance services and supplies for the Instrumentation Laboratory GEM Premier 5000; S/N:21088972; ECN: 098489 and Gem Premier 5000; S/N:21088969;

ECN: 098488

1.2. Description of services/introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Full Risk maintenance on Government-owned laboratory equipment as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this PWS.

1.3. Background: The US Naval Hospital (USNH) Naples requires ongoing full-risk maintenance and supplies for critical laboratory instrumentation to assure continued operation at their designated efficiency and capacity for patient care.

1.4. Objectives:

• Maintain laboratory instrumentation in proper operating condition.

• Perform scheduled preventive maintenance in accordance with manufacturer recommendations.

• Provide timely corrective repairs to minimize equipment downtime.

• Provide timely delivery of required supplies.

1.5. Scope: The contractor shall provide Full Risk maintenance services for the following Government-owned equipment:

• Manufacturer: Instrumentation Laboratory; Model: Gem Premier 5000; S/N: 21088972; ECN: 098489

• Manufacturer: Instrumentation Laboratory; Model: Gem Premier 5000; S/N: 21088969; ECN: 098488

Services include one scheduled preventive maintenance visit per year, unlimited on-site corrective repairs during normal working hours, and all replacement parts, technical modifications, working hours, and travel necessary to maintain the machines.

1.6. Period of Performance (PoP): The Period of Performance shall be a 12-month base period with four (4) subsequent 12-month option years (Specific dates TBD).

1.7. Administrative specifications

1.7.1. Place of performance: All work on U.S. installations under this contract shall be performed at the Laboratory Department, 1st Floor, U.S. Naval Hospital, Naples, Italy (Localita’ Boscariello, Gricignano di Aversa), excluding Italian and federal U.S. holidays.

1.7.2. Recognized U.S. Federal holidays:

New Year’s Day Juneteenth Day Veteran’s Day Martin Luther King Jr.’s Birthday Independence Day Thanksgiving Day President’s Day Labor Day Christmas Day Memorial Day Columbus Day If an U.S. federal holiday falls on a Saturday, then the official holiday is the preceding Friday. If an U.S. federal holiday falls on a Sunday, then the official holiday is the following Monday.

1.7.3. Italian Holidays

New Years Day Assumption of Mary Epiphany Virgin Mary Vicenza Easter All Saints Easter Monday Immaculate Conception’s Day Liberation Day Christmas Day Labor Day/May Day Santo Stefano Founding of the Republic

1.7.4. Hours of operation: The USNH Naples Laboratory Department operates on a 24/7/365 basis.

• Routine/Scheduled Services: Standard preventive maintenance and non-emergency administrative actions shall be conducted during normal working hours, 8:00 A.M. to 4:30 P.M., Monday through Friday.

• Emergency/Corrective Services: Emergency corrective repair services shall be available 24/7/365, including weekends, after-hours, and Federal holidays, to prevent disruption to patient care.

1.7.5. Emergency Services: On occasion, services may be required to support an activation or exercise of contingency plans outside the normal duty hours.

1.8. Contractor travel: N/A

1.9. Other Direct Costs (ODC): N/A

1.10. Quality: N/A

1.10.1. Quality Control (QC): N/A

1.10.2. Quality assurance (QA): The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan provides a systematic method for the Government to evaluate performance and to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.11. Contractor personnel

1.11.1. The Contractor shall contact the BIOMED Dept. to be sponsored and wait at the main gate for an escort. When necessary, the contractor shall submit the required information to complete the USNH Naples Security Pass Form and get base access.

1.11.2. Contractor Check-in/Check-out:

• During Normal Hours: Contractor shall report to the Material Management Department, Biomed Repair Division, Ground Floor, Room 1114 USNH Naples, and sign the Contractor Logbook for Visitors during the hours of 0800-1630, Monday through Friday, prior to and upon completion of any service/repair performed.

• After-Hours/Weekends/Holidays: For emergency corrective services outside normal business hours, the contractor shall coordinate check-in and check-out procedures directly with the Duty Staff or designated clinical laboratory representative on duty.

1.11.3. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

4.1. Services: The Contractor:

☒ WILL provide Contractor Furnished Services required in support of this contract. These Services are described below:

The contractor shall provide a full risk maintenance plan (e.g. preventive maintenance and corrective maintenance, loaner, travel, shipping, labor and parts) in accordance with this Performance Work Statement.

4.2. General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work listed under Section 5 of this PWS.

4.2.1. All compensation for labor, parts, and materials shall be included in the contract price.

4.3. Secret Facility Clearance: Not Applicable.

4.4. Materials:

All parts and supplies provided under this contract shall be new.

US Naval Hospital Naples requires reagents and supplies to perform tests with Instrumentation Laboratory GEM Premier 5000 Blood Gas Analyzers as follows:

Product Code QUANTITY 5K BG/ISE/GL/COOX/TBILI 75 Test Pak 31d 00055407511 26

GEM CVP 5 TBILI 00025000145 26

Paper for GEM PREMIER 4000 PACKAGE OF 5 ROLLS 00025000500 6

The contractor shall deliver the following quantities monthly:

The Government is not bound by the information provided herein and any/all information provided is subject to change.

PAPER FOR GEM PREMIER

4000 PACKAGE OF 5 ROLLS 00025000500

JUL AUG SEPTJAN FEB MAR APR MAY JUNPRODUCT ITEM ID OCT NOV DEC

5K BG/ISE/GL/COOX/TBILI 75

Test Pak 31d 00055407511

GEM CVP 5 TBILI 00025000145

2 1

2 3 2 2 2 2 3 2 2

2 1

WERFEN DROP SHIPMENT DELIVERY CONTRACT

TOT

3 2 2 2 2 23 2 2 2 2