WCR Admin IDIQ Statement of Work-draft.pdf

Base IDIQ Statement of Work

The contractor shall furnish the necessary personnel, material, equipment, services, and facilities (except as otherwise specified) to perform the following Statement of Work (SOW):

Statement of Work Administrative, Clerical, and Non-Scientific Support Services

NOAA Fisheries West Coast Regions/Centers

1.0 Background.

The National Marine Fisheries Service (NMFS), of the National Oceanic and Atmospheric Administration (NOAA), Department of Commerce (DOC), is a Government bureau charged with the mission of stewardship for living marine resources. NMFS’ mission is to conserve, protect and manage Pacific salmon, groundfish, halibut and marine mammals and their habitats under the Endangered Species Act (ESA) and other federal laws.

2.0 Scope.

The purpose of this Indefinite Delivery-Indefinite Quantity (IDIQ) contract is to have a source against which to issue task orders for the various administrative services described in this SOW.

The Contractor shall provide a variety of Administrative Support Services for the NMFS offices on the Pacific Coast, Idaho, Alaska, and the Pacific Islands. Other NMFS offices may use this contract upon approval by the Contracting Officer (CO) and the Contracting Officer’s Representative (COR) on a non-recurring basis. In accordance with Federal Acquisition Regulation Subpart 37.1, the requirements herein are “non-personal services.”

The contractor will provide a full scope and range of skilled administrative professionals to include tasks responsible for managing, obtaining, coordinating, or providing a variety of administrative functions such as management analysis, budget analysis, accounting, contracting and procurement, data processing, writing/editing of technical documents, mail services and others. Contractor support will require knowledge and understanding of management and administration principles, practices, methods, and techniques, together with skill in integrating such functions with the general operations of the organization.

Under this contract, the contractor shall provide administrative, clerical, data entry, business, analyst, coordinator, and project management support services at NMFS facilities in Alaska, Hawaii, Washington, Oregon, California, Idaho, and other locations on a non-recurring basis.

Primary NMFS offices are located in Portland, Seattle, Long Beach, San Diego, Juneau, and Honolulu, but services under this contract may be required in support of any NOAA facility in the states identified above. Offices directly supported for the NMFS are located in Seattle, Washington, Portland, Roseburg & Ellensburg, Oregon, and Boise, Idaho. Specific places of performance will be identified at the task order level.

The services required include support from, but are not limited to, primarily those types of personnel identified in ‘Attachment 1 – Labor Categories.’ Other labor categories may occasionally be utilized on individual task orders on a case-by-case basis.

DRAFT

Specific requirements, duties and deliverables will be specified under individual task orders. The contractor is responsible for proactively managing its onsite and offsite labor such that all assigned resources are productive and working with clearly defined objectives and priorities.

3.0 Contract Level Requirements.

a. The Contractor shall designate a Project Manager as the primary contact point for the government contracting officer (CO) and the contracting officer’s representative (COR).

The project manager will be responsible for coordinating resources on the contract and providing direction to the contractor’s employees under individual task orders.

b. The Contractor shall ensure a level of programmatic oversight and personnel support sufficient to ensure an uninterrupted provision of services for all active task orders.

c. The Contractor must be capable of providing short-term, project-specific administrative support that clearly correlates with and advances NMFS’s overall mission, strategic objectives, and program-specific goals.

d. The place of performance will be stipulated on individual orders and will support NOAA activities in the states of AK, WA, OR, ID, CA, and HI. The contractor must be capable of recruiting in all local service areas of the order, including remote areas. In addition, there may be exceptions for remote or telework arrangements if necessary.

e. The contractor shall furnish the necessary personnel, materials, and services and provide necessary items to perform the work and services specified in the terms and conditions of the contract and as specified in each order.

f. Personnel proposed for each category must have the background, experience, and education for the labor category/role in which they are expected to perform; specific requirements for each order are stated in the individual order. If one or more of the key personnel, for any reason, becomes or is expected to become unavailable for work under this contract for a continuous period exceeding 30 work days, or is expected to devote substantially less effort to the work than indicated in the proposal or initially anticipated, the contractor shall, subject to the concurrence of the Contracting Officer or Contracting Officer’s Representative (COR), promptly replace personnel with personnel of equal ability and qualifications.

4.0 Other Performance Requirements.

a. Orders awarded under this contract will NOT be for personal services. The NMFS will only provide technical, task-related instructions sufficient to properly perform the services under the order. This is meant to ensure that an employer/employee relationship does not exist or develop between Government and Contractor employees. Actions of contractor employees may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the U.S.

Government, overseeing the work of federal employees, providing direct personal services to any federal employee or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to facilities and will perform the inspection and acceptance of the completed work.

b. Contractor personnel are expected to conform to normal government facility operating hours, which may vary depending upon the location.

c. The normal duty hours are 8:00 AM to 5:00 PM Monday through Friday, though each order may allow for service delivery flexibility and the use of other schedules. Exceptions to the predefined schedule will include Federal Government holidays, jury duty, military leave, or any other kind of administrative leave such as acts of God (i.e., hurricanes, snow storms, tornadoes, etc.) Presidential funerals or any other unexpected government closures.

d. Overtime will be determined on a case-by-case basis and authorization will be outlined in the order if approved.

e. No payments will be made for any unauthorized services or for any unauthorized changes to the work specified herein. This includes any services performed by the contractor of their own volition or at the request of an individual other than a duly appointed Contracting Officer.

f. Information made available to the contractor by the government for the performance or administration of this effort shall be used only for those purposes and shall not be used in any other way without the written agreement of the CO. The contractor agrees to assume responsibility for protecting the confidentiality of government records, which are not public information. Each contractor or employee of the contractor to whom information may be made available or disclosed shall be notified in writing by the contractor that such information may be disclosed only for a purpose and to the extent authorized herein. In some cases, a non-disclosure agreement may be required.

g. Performance of this effort may require the contractor to access and use data and information proprietary to a government agency or government contractor which is of such a nature that its dissemination or use, other than in performance of this effort, would be adverse to the interests of the government and/or others. Contractors and/or contractor personnel shall not divulge or release data or information developed or obtained in performance of this effort, until made public by the government, except to authorize government personnel or upon written approval by the CO. The contractor shall not use, disclose or reproduce proprietary data that bears a restrictive legend, other than as required in the performance of this effort. Nothing herein shall preclude the use of any data independently acquired by the contractor without such limitations or prohibit an agreement at no cost to the government between the contractor and the data owner which provides for greater rights to the Contractor.

h. Work space, equipment and facilities on site may be provided to the contractor and its employees if needed. In addition, appropriate information and access to NOAA personnel and managers may be provided.

The contractor shall provide required hardware and software and will have access to NOAA systems and networks as necessary. All contractors working in a government facility and/or using a government network shall undergo security processing by the Department’s Office of Security before they may be allowed to start working on the order. Clearing security can take as long as 8 weeks.

i. The contractor may be required to travel to accomplish requirements under this contract.

Specifically negotiated travel is considered acceptable upon task order award.

Additional/changed travel requiring an increase in task order funding shall be forwarded to the CO for processing a task order modification prior to travel. If an increase in delivery order funding is not required, the contractor shall notify the CO and COR, in writing, of additional/changed travel.

j. On rare occasions, Contractor personnel may be required to operate Government vehicles

(GOV) at various sites. Use of GOVs will be authorized per Government regulations.

Contractors may be authorized to utilize GOVs with a Department of Commerce Identification Card upon completion of GSA required vehicle training. This use will be specified under each individual call order as required. Use of such vehicles is authorized solely in the performance of the work authorized under the call orders. Contractors must comply with the requirements of 41 CFR 101-39 and FAR Clause 52.251-2, Interagency Fleet Management System Vehicles and Related Services. Liability insurance shall be provided by the contractor.

k. The work described herein is primarily sedentary, and performed in an office type setting.

Some walking and bending may be required throughout the performance of tasks. The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places and conference rooms or office settings.

l. The contractor and/or the government may request the addition or deletion of labor categories. The addition or removal of labor categories will occur via a written modification to the contract and/or task order.

m. The contractor shall provide overall administrative/technical and contractual support including state and local requirements, insurance and liability coverage for its employees. If order requires, any additional liability insurance is the responsibility of the contractor.

Additionally, the contractor shall have a training program in place to ensure that Contractor personnel’s skills required under the contract remain current. The contractor shall be responsible for adherence to all federal, State and site-specific safety regulations.

n. The contractor, not the U.S. Government, is the legally responsible employer of the employees performing under the terms of this contract(s) and maintains that relationship during the time its employees are assigned to orders for the agency. The contractor recruits, tests, hires, trains, assigns, pays, provides benefits and leave to, and as necessary, addresses performance problems, disciplines, and terminates its employees. Among other employer obligations, the contractor is responsible for payroll deductions and payment of income taxes, social security (FICA), unemployment insurance, and workers' compensation, and shall provide required liability insurance and bonding.

o. The contractor must comply with the Service Contract Act for non-professional positions listed in this contract. Individual wage determinations will be managed at the TO level upon award. Current SCA wage determinations can be found here:

https://beta.sam.gov/search?index=wd.

Regulations regarding the payment of benefits (i.e., health and welfare, holiday and vacation) along with all other regulations for administration of payroll, wages, overtime, etc., are under the Code of Federal Regulations, CFR Title 29 – Labor, PART 4--LABOR STANDARDS FOR FEDERAL SERVICE CONTRACTS. Quotes submitted in accordance with this contract(s) which contain nonprofessional positions will be subject to all of the provisions of the Service Contract Act as shown in the Code of Federal Regulations and the Act itself. The Code of Federal Regulations is on line at http://www.access.gpo.gov/nara/cfr/cfr-table-search.html.

5.0 Deliverables.

a. Periodic reporting as outlined in the table below:

Milestone/Deliverable Responsibility Date Provide services as specified in task orders

Contractor As per task order schedule (generally services shall commence within 10 days of task order award)

Monthly reports capturing the month’s:

- actual resource usage on each active task order

- accomplishments

- significant changes, issues, and obstacles

- status of all Government Furnished Equipment/Property (GFE/GFP)

- forecast of spending for the next 90 days

Contractor Monthly with invoice

Invoice Contractor Monthly Complete Security Requirement 1352.239.73

Contractor Within 7 days of task order award

1352.228-70 Insurance Coverage Contractor Within 5 days after the start of base year and each period of performance

Orientation Briefing / Kick-off Meeting Contractor/ Government

TBD

Quality Control Plan Contractor Within 14 days of award Final Report - includes summary of task accomplishments, outstanding issues, financial summary, status of GFE, and release of claims.

Contractor 30 days before expiration of period of performance OR within 30 days after receipt of firm-fixed price deliverable.

Period of Performance: The period of performance will be a five year period beginning at time of award.

DRAFT

https://beta.sam.gov/search?index=wd http://www.access.gpo.gov/nara/cfr/cfr-table-search.html

(End Statement of Work)

Attachment 1 - Labor Categories

The Contractor shall provide hourly labor rates required for the administrative and non-scientific labor categories noted below. Labor requirements will be specified by individual task order(s) in accordance with the Statement of Work and all other terms and conditions of the contract(s). These rates are the maximum rates allowable under the contract and subsequent task order(s) requiring services to be performed. The list of labor categories defined below is a sample listing of anticipated needs. Offerors are encouraged to provide cost and technical support information for all labor categories (including multiple category levels) that they are able to provide. Exceptions to the stated minimum educational and experience requirements for labor categories under this contract may be granted on a case-by-case basis on the task order level with prior written approval from the Contracting Officer and concurrence of the Contractor.

A. Administrative Assistant I - Provides basic administrative support to include: answer and process phone calls, take messages, plan and manage schedules, schedule appointments and meetings, arrange the appropriate facilities, proofread and process mail, types correspondence, etc. Works under general supervision by the Contractor.

Minimum/General Experience: Requires a high school diploma or equivalent or a minimum of 1 year of relevant experience and training.

B. Administrative Assistant II - In addition to providing basic administrative support of the

Administrative Assistant I position, this individual is able to handle intermediate administrative support functions that involve multi-tasking, problem solving and prioritizing.

Intermediate knowledge of office policies and procedures. Screens calls, directs inquiries regarding office policies and procedures.

Minimum/General Experience: Requires a high school diploma or a minimum of 2 years of relevant experience and training.

C. Administrative Assistant III - In addition to providing the administrative support of

Administrative Assistant II positions, this individual is able to function as an executive assistant. Advanced knowledge of office policies and procedures. Articulate, strong communications skills, office manager experience, diplomatic and able to anticipate and complete the needs of a senior level executive. Other duties may include, but not necessarily be limited to, assisting in the preparation of planning documents and other information for inclusion in routine or special program reports; maintaining a system that ensures follow-up of correspondence and data calls; monitoring the status of actions and providing additional information when necessary; maintaining confidentiality on actions and pending activities discussed or in process; receiving visitors and telephone calls, screening calls by determining the nature and purpose of the call, and referring calls and individuals appropriately; maintaining daily calendars, making appointments and arranging meetings without specific prior approval. Assists with travel arrangements, to include preparing travel vouchers for authorization.

Minimum/General Experience: Requires an associate’s degree or a minimum of 3 years of

D. Administrative Assistant IV - In addition to providing the administrative support of Administrative Assistant III positions, this individual is able to function without direct project supervision. Advanced knowledge of office policies and procedures. Articulate, strong communications skills, office manager experience, diplomatic and able to anticipate and complete the needs of a senior level executive.

Other duties may include, but not necessarily be limited to, assisting in the preparation of planning documents and other information for inclusion in routine or special program reports; maintaining a system that ensures follow-up of correspondence and data calls;

monitoring the status of actions and providing additional information when necessary;

maintaining confidentiality on actions and pending activities discussed or in process;

receiving visitors and telephone calls, screening calls by determining the nature and purpose of the call, and referring calls and individuals appropriately; maintaining daily calendars, making appointments and arranging meetings without specific prior approval. Assists with travel arrangements, to include preparing travel vouchers for authorization.

Minimum/General Experience: Requires an associate’s degree or a minimum of 6 years of

E. Administrative Support Technician - Provide administrative support; word processing;

editing, reviewing, and preparing documents for final draft; clerical assistance to include copying documents and filing; and to assist with data entry, including financial records.

Assists with travel arrangements, to include preparing travel vouchers for authorization.

Possession of excellent general office and administrative skills, effective written and verbal communication skills, and a familiarity of computer usage. Familiar with office administration concepts, practices, and procedures. Performs a variety of administrative tasks. Performs a variety of moderate administrative tasks. Knowledge of PC systems with Microsoft Windows, Microsoft Office Programs, Financial software, and any internet browser is required. Primary job functions require a degree of exercising independent judgment.

Minimum/General Experience: Requires a high school diploma or equivalent or a minimum of 1 year of relevant experience and training.

F. Business Analyst I - Knowledge and skill in applying analytical and evaluative techniques to identify, consider, and resolve issues or problems of a procedural or factual nature.

Knowledge and skill on the usage of various qualitative or quantitative techniques.

Minimum/General Experience: Associate's degree in Business, Finance, Management, Information Systems or other related discipline. With at least 4 years of specialized experience a degree is not required.

G. Business Analyst II- Provides strategic guidance and influences program direction.

Recommends large scale information system solutions, and assists with business integration across organizational levels. Provides program-level guidance within an area of expertise and recommends domain-specific solutions and policies. Evaluates various business models including cost-benefit analysis.

Minimum/General Experience: A Bachelor’s degree in a related discipline. With at least 6 years of specialized experience, a degree is not required.

H. Business Specialist I – Expert in a specific domain with general knowledge of other domains. Provide support for all phases of defined program/project implementation and transition subsequent knowledge/tasks to the ongoing delivery team/process. Review data and develop and document process flows ensuring continuous process/productivity improvement. Must follow quality-control standards and develop and document business requirements. Review business requirements and systems specifications to ensure plan milestones and requirements are met. Must be detailed oriented, flexible, and have strong organizational skills and the ability to work in a fast-paced, high volume, tight deadline environment.

Minimum/General Experience: A Bachelor’s degree in a related discipline with 2 years of experience. With at least 8 years of specialized experience, a degree is not required.

I. Business Specialist II - Works as a team member with expertise in a specific domain and advanced, comprehensive knowledge of methodologies, principles and practices related to business or financial management disciplines. Provide support and completes research and analysis, gathers, analyzes and synthesizes information using evaluation and critical thinking skills. Ability to organize, analyze, interpret, and evaluate financial and management data in the solution of financial management and accounting problems. Develop and document process flows ensuring continuous process/productivity improvement and compliance with standards throughout a project. Operates with considerable latitude for actions and decisions. Must have demonstrated ability to work independently or under only minimal direction. Must be detailed oriented, flexible, and have strong organizational skills and the ability to work in a fast-paced, high volume, tight deadline environment. This position also requires demonstrated proficiency using commercial automated word processing and other systems. Good written and oral communication skills are required.

Minimum/General Experience: Bachelor's degree in business, finance or a related field with 4 years of experience. With at least 10 years of specialized experience, a degree is not required.

J. Conference Planner I - Assists with development of workshops, meetings and conferences.

Responsible for assisting in coordinating logistics for these events during the planning and execution stages. Assignments may require completion outside normal hours of operation of the Center and in the accompaniment of Center personnel. For example, accompanying staff to a workshop on a weekend that the contractor staff member has assisted in developing.

Possesses limited experience and exercises limited judgment with commonly-used concepts, practices, protocols, and procedures within the event planning or hospitality field. Relies on limited experience and judgment to plan and accomplish tasks. A limited degree of creativity and latitude is required. Completes all assignments in a professional and independent manner. Primary job functions require a limited degree of work independence and judgment.

Experience/Education Requirements - An Associate's degree or 2 full years of study from an accredited college or university with a major in event planning, hospitality, or a related field, and 1-year experience as related directly to the individual Task Order.

A bachelor's degree at an accredited college or university with a major in education or a related field may be substituted for 4 years of the required experience.

K. Conference Planner II - Assists with development of workshops, meetings and conferences. Responsible for coordinating logistics for these events during the planning and execution stages. Task orders for this labor category may require assignments to be completed outside the normal hours of operation of the Center in the accompaniment of Center personnel. For example, accompanying staff to a workshop on a weekend that the contractor staff member has assisted in developing. Possesses moderate experience and exercises moderate judgment with commonly-used concepts, practices, and procedures within the events planning or hospitality field. Relies on moderate experience and judgment to plan and accomplish tasks. A moderate degree of creativity and latitude is required.

Completes all assignments in a professional and independent manner. Primary job functions require a moderate degree of work independence and judgment in the performance of a variety of tasks.

Experience/Education Requirements - A bachelor 's degree or 4 full years of study from an accredited college or university with a major in event planning , hospitality or a related field, and 2 years’ experience as related directly to the individual Task Order. NOTE: A graduate degree in a related field may be used as a substitute for the required experience.

L. Conference Planner III - Assists with development of workshops, meetings and conferences. Responsible for coordinating logistics for these events during the planning and execution stages. Task orders for this labor category may require assignments to be completed outside the normal hours of operation of the Center in the accompaniment of Center personnel. For example, accompanying staff to a workshop on a weekend that the contractor staff member has assisted in developing. Possesses a high degree of experience and exercises professional judgment with commonly-used concepts, practices, and procedures within the events planning or hospitality field. Relies on a high degree of experience and judgment to plan and accomplish tasks. A high degree of creativity and latitude is required. Completes all assignments in a professional and independent manner.

Primary job functions require a high degree of work independence and judgment in the performance of a variety of tasks.

Experience/Education Requirements - A bachelor's degree from an accredited college or university with a major in event planning, hospitality or a related field, and 5 years’ experience as related directly to the individual Task Order. A master's degree from an accredited college or university with a major in event planning, hospitality or a related field may substitute for 2 years of experience. NOTE: A PhD in a related field may be used as a substitute for 4 years of the required experience.

M. Data Entry Technician – This is an entry level position and duties include working independently or under general direction to perform analysis, preparation, and entry of data into prescribed data formats. Submits recommendations for solutions. Prepares detailed specifications and flowcharts. Prepares written reports to management.

Minimum/General Experience: High School diploma or equivalent and a minimum of 2 years of experience in a related field.

N. Data Analyst- General duties include data entry into government-specific software, review and follow-up of database entries for tracking and proofing/verification, and report generation and error checking as needed. This position requires accuracy in data entry, so attention to detail is important; the ability to meet crucial deadlines; the ability to work with numbers, financial information/documents; the ability to generate reports from government-specific software programs; and the ability to proofread and correct errors on financial reports for accuracy.

Minimum/General Experience: An Associate’s degree or a minimum of 3 years of experience in a related field.

O. Data Specialist- This position will include a demonstrated capability of maintaining a variety of data products, chronological data status and logs. Works independently or under general direction to conduct logical analyses and provide assessments of current logistical practices and recommends possible solutions. Reviews operations and testing of models to ensure adequacy or to determine need for reformulating to support collection, manipulation, analysis and other use of data.

Minimum/General Experience: A bachelor’s degree or a minimum of 4 years of experience in a related field.

P. Education Coordinator I - Assists with development of curriculum, performance measures, identifying potential instructors, and development of mentoring programs. Has limited knowledge of commonly-used concepts, practices, protocols, and procedures within the education field. Relies on instructions and pre-established guidelines to perform the functions of the job. Assignments may require completion outside normal hours of operation of the Center and in the accompaniment of Center personnel. For example, accompanying the Center Education Specialist to an educational event on a weekend so that the contractor can gather information to submit in writing. Possesses limited experience with commonly-used concepts, practices, protocols, and procedures within the education field to plan and accomplish tasks. A moderate degree of creativity and latitude is required.

Completes all assignments in a professional and independent manner. Primary job functions require a minimal degree of work independence and judgment.

Experience/Education Requirements - An Associate's degree or 2 full years of study from an accredited college or university with a major in education or a related field, and 1 experience as related directly to the individual Task Order, i.e. knowledge of education administration, principles, and techniques.

A Bachelor’s degree at an accredited college or university with a major in education or a related field may be substituted for 4 years of the required experience.

Q. Education Coordinator II - Assists with development of curriculum, performance measures, identifying potential instructors, and development of mentoring programs. May participate in the Scientific Writing and Communications.

Team with the Center's education efforts, to include both formal and informal activities targeted to the K-16 community and general public. Assists in planning and developing on and off-site education programs that are creative, varied, multi-sensory, age-specific, and consistent with the mission of the Center. This includes reviewing, analyzing, and evaluating education activities for quality and effectiveness. Assists with the development of educational materials specific to the Center's work, including education criteria for local, state, and national application; developing and maintaining extended learning opportunities (educational kits, websites, teacher enhancement training, etc.). May assist in conducting independent background research/literature reviews on program scientific topics; help build partnerships and federal, state, regional, and local education groups; and ensure educational programming is correlated to state and national education standards and objectives. May assist with critical outreach activities, as needed, including fostering public relations and developing and assisting with workshops and printed and web-based products. Assignments may require completion outside normal hours of operation of the Center and in the accompaniment of Center personnel. For example, accompanying the Center Education Specialist to an educational event on a weekend so that the contractor can gather information to submit in writing. Possesses moderate experience with commonly-used concepts, practices, protocols, and procedures within the education field to plan and accomplish tasks. A moderate degree of creativity and latitude is required. Completes all assignments in a professional and independent manner. Primary job functions require a moderate degree of work independence and judgment.

Experience/Education Requirements - A bachelor's degree or 4 full years of study from an accredited college or university with a major in education or a related field, and 2 years’ experience related directly to the individual Task Order, i.e., knowledge of education administration, principles, and techniques. Experience in administration of educational programs is desirable. NOTE: A graduate degree in a related field may be used as a substitute for the required experience.

R. Education Coordinator III - Assists with development of curriculum, performance measures, identifying potential instructors, and development of mentoring programs. May participate in the Scientific Writing and Communications Team with the Center’s education efforts, to include both formal and informal activities targeted to the K-16 community and general public. Assists in planning and developing on and off-site education programs that is creative, varied, multi-sensory, age-specific, and consistent with the mission of the Center.

This includes reviewing, analyzing, and evaluating education activities for quality and effectiveness. Assists with the development of educational l materials specific to the Center's work, including education criteria for local, state, and national application; developing and maintaining extended learning opportunities (educational kits, websites, teacher enhancement training, etc.). May assist in activities for quality and effectiveness.

Assists with the development of educational materials specific to the Center's work, including education criteria for local, state, and national application; developing and maintaining extended learning opportunities {educational kits, websites, teacher enhancement training, etc.).

May assist in conducting independent background research/literature reviews on scientific topics; help build partnerships and federal, state, regional, and local education groups; and ensure educational programming is correlated to state and national education standards and objectives. May assist with critical outreach activities, as needed, including fostering public relations and developing and assisting with workshops and printed and web-based products.

Assignments may require completion outside normal hours of operation of the Center and in the accompaniment of Center personnel. For example, accompanying the Center Education Specialist to an educational event on a weekend so that the contractor can gather information to submit in writing. Possesses a high degree of experience with commonly-used concepts, practices, protocols, and procedures within the education field to plan and accomplish tasks. A high degree of creativity and latitude is required. Completes all assignments in a professional and independent manner. Primary job functions require a high degree of work independence and judgment.

university with a major in education or a related field, and 5 years’ experience as related directly to the individual Task Order, i.e., knowledge of education administration, principles, and techniques. A master’s degree from an accredited college or university with a major in education or a related field may substitute for 2 years of experience. Experience in administration of educational programs is desirable. NOTE: A PhD in a related field may be used as a substitute for 4 years of the required experience.

S. Graphic Designer - The Graphic Artist works to design and develop graphic/visual effects used in support of NOAA programs. This position requires the use of specialized computer software to develop high quality computer illustrations, technical drawings, and animations supporting various media used within the Government. The Graphic Artist is capable of using specialized hardware and/or software for video/audio capture and editing of multimedia presentations, incorporates principles of layout design throughout the production process, and is responsible for quality control, review and revision of all aspects of graphics development. Duties may include but not be limited to multimedia, graphic design or production publication in support of environmental/engineering projects (planning services and documentation, compliance services, occupational training services, waste management services and software, and Geographic Information Systems (GIS)).

Experience/Education Requirements - A bachelor's degree or 4 full years of study from an accredited college or university with a major in education or a related field, and 2 years’ experience related directly to the individual Task Order, i.e., knowledge of graphic design principles, and techniques. NOTE: 10 years’ directly relevant experience may be used as a substitute for the required bachelor’s degree.

T. Library Technician - Performs as a subordinate-level professional involved providing service to Centers library patrons. Possession of moderate experience and knowledge of commonly-used library protocol, library concepts, practices, and procedures.

Performs a variety of moderate level tasks assisting library users in accessing books , films, photographs, maps, documents , electronic materials and other library materials; catalogue new library acquisitions under the direction of a librarian ; issue for circulation library books and other materials; perform manual and on-line reference searches and make interlibrary loans for users; assist librarians in giving tours; and enter the checkout and return of books and other library materials if necessary . Conducts daily activities according to established protocols. Primary job functions require a moderate degree of exercising independent judgment.

Experience/Education Required - High school graduate (or equivalent) with a minimum of 5 years demonstrated capability and experience in technical information services or library science. An Associate’s degree from an accredited college or university with a major clearly in a related field of study with emphasis in technical information services, library science or a related field may substitute for 2 years of the required experience. A Bachelor's degree from an accredited college or university with emphasis in technical information services, library sciences, or a related field may be substituted for 3 years of the required experience.

(NOTE: Completion of a Certificate program may substitute for 1 year of experience and/or education.)

U. Mail Room Technician - To provide general mail screening and delivery of mail and packages. Possession of limited to moderate experience and knowledge of commonly-used mail handling protocol, concepts, practices, and procedures. Receives, opens, sorts and distributes both incoming and outgoing mail; conducts initial security screening of incoming mail in accordance with security procedures; route incoming mail to various offices; research misdirected mail; review and process outgoing mail; maintain appropriate records and /or logs for tracking and reconciliation purposes; conduct searches and other follow up action on delayed shipments; conduct photocopying of large¬ volume documents and complete velo-binding. Transportation and/or handling of hazardous materials and radioactive materials are conducted within the mailrooms of the Government facilities; therefore, knowledge of hazardous materials and/or radioactive material handling and safety is required. Conducts daily activities according to established protocols. Primary job functions require a minimal to moderate degree of exercising independent judgment.

Experience/Education Required - High school graduate (or equivalent) with a minimum of 1-year general experience as related to the specific requirements of the Task Order and training in transportation or handling of hazardous materials within the past year.

An Associate’s degree or 2 years of study at an accredited college or university with a major that provided training in transportation or handling of hazardous materials may be substituted for the required experience. Mailrooms of NOAA Scientific facilities accept hazardous materials and radioactive materials; therefore, a Certificate of training in transportation and/or safety handling of hazardous materials is required.

V. Media Specialist I - Assists in the development of materials for distribution to the media and general public through appropriate protocols. Submits written material as requested.

Has knowledge of commonly -used concepts, practices, and procedures within the communications and/or journalism field. Relies on instructions and pre-established guidelines to perform the functions of the job.

Performs a variety of program casks/assignments. Assignments may require completion outside normal hours of operation Requested. Has knowledge of commonly -used concepts, practices, and procedures within the communications and/or journalism field. Relies on instructions and pre-established guidelines to perform the functions of the job. Performs a variety of program casks/assignments. Assignments may require completion outside normal hours of operation of the Center and in the accompaniment of Center personnel. For example, accompanying the Center Outreach Specialist to a media event on a weekend so that the contractor can gather information to submit in writing. Knowledge, use, and skill with digital cameras for picture taking is required, i.e. to focus, center, and provide simple routine levels of digital photography in situations where several shots can be taken. Must possess knowledge of HTML. Completes all assignments in a professional and independent manner. Primary job functions require a limited degree of work independence and judgment.

Experience/ Education Requirements - A bachelor’s degree from an accredited college or university with a major in journalism or communications. 2 years demonstrated experience as a scientific journalist. NOTE: A graduate degree in a related field may be used as a substitute for 2 years of the required experience.

W. Media Specialist II- Assists in the development of materials for distribution to the media

Possesses moderate familiarity with standard concepts, practices, and procedures within the communications and/or journalism field. Relies on limited experience and judgment to plan and accomplish tasks. A moderate e degree of creativity and latitude is required. Performs a variety of program tasks/assignments. Assignments may require completion outside normal hours of operation of the Center and in the accompaniment of Center personnel. For example, accompanying the Center Outreach Specialist to a media event on a weekend so that the contractor can gather information to submit in writing.

A moderate degree of knowledge, use, and skill with digital cameras for picture taking is required, i.e. to focus, center, provide simple routine to moderate levels of digital photography in situations where several shots can be taken. Must possess knowledge of HTML. Completes all assignments in a professional and independent manner. Primary job functions require a moderate degree of work independence and judgment.

university with a major in journalism or communications. 5 years demonstrated experience as a scientific journalist. NOTE: A graduate degree in a related field may be used as a substitute for 2 years of the required experience.

X. Media Specialist III- Assists in the development of materials for distribution to the media

Possesses a high degree of familiarity with standard concepts, practices, and procedures within the communications and/or journalism field. Relies on a higher degree of experience and judgment to plan and accomplish goals.

A wide degree of creativity and latitude is required. Performs a variety of complex program tasks/assignments. Assignments may require completion outside normal hours of operation of the Center and in the accompaniment of Center personnel.

For example, accompanying the Center Outreach Specialist to a media event on a weekend so that the contractor can gather information to submit in writing. A high degree of knowledge, use, and skill with digital cameras for picture taking is required, i.e., to focus, center, and provide moderate to advanced skill level digital photography in situations where several shots can be taken. Must possess knowledge of HTML. Completes all assignments in a professional and independent manner. Primary job functions require a high degree of work independence and judgment.

Experience/Education Requirements - A graduate degree from an accredited college or university with a major in journalism or communications. 5 years demonstrated experience as a scientific journalist. NOTE: A PhD in a related field may be used as a substitute for 3 years of the required experience.

Y. Procedures Specialist - Provides direct support in evaluating existing procedures and designing, if necessary, new procedures to improve the productivity and efficiency of department activities. Analytical skills necessary to assist with special policies, situations and issues as they arise. Assists in evaluating existing procedures and designing, if necessary, new procedures to improve the productivity and efficiency of related activities. Researches and reports issues, maintains records, and prepares fact-based reports.

Minimum/General Experience: Associate’s degree or up to 3 years of experience as a document specialist.

Z. Program Manager - Provides overall direction of program activities and personnel.

Coordinates and participates in the strategic planning, development, and implementation of new business. The individual will be responsible for all aspects of project performance by: 1) Ensuring that programs functions in a manner that satisfies contractual obligations, 2) developing timely and accurate reports on the status of program operations, 3) assuring consistent quality of all services, and 4) assuring all financial obligations are met. The Contractor’s primary administrative representative having full authority to act on matters pertaining to the performance of the services required under this contract. Must have demonstrated ability in effective oral and written communication, planning, leadership, and operational skills. Must have financial skills combined with the ability to develop and implement strategies and action plans to achieve desired objectives.

Minimum/General Experience: Bachelor’s degree in business or a related field and 1 year of program management experience.

AA. Project Manager – Oversees specific projects on behalf of agency personnel and maintains project cost, schedule and performance data. Meet regularly with government program managers and advise them on deliverables and issues on the project. Consult with and advise government management and serve as advisors providing the analytical guidance required for completion of government projects. Facilitate overall strategy development at the project and program levels. Requires one year of project management experience.

Must have demonstrated ability in effective oral and written communication, planning, leadership, and operational skills.

Minimum/General Experience: Bachelor’s degree in business or a related field or a combination of an Associate’s degree and a minimum of 2 years of experience in a related field.

BB. Program/Management Analyst I – Works closely with project lead in performing a variety of assigned duties, including analysis, gathering analyzes and synthesizing information using evaluation and critical thinking skills. Assists with work breakdown structures, prepares charts, tables, graphs, and diagrams to assist in analyzing problems. This position requires demonstrated proficiency using commercial automated word processing, graphics systems, and desktop publishing systems. Good written and oral communication skills are required.

Minimum/General Experience: Minimum of 1 year of relevant experience.

CC. Program/Management Analyst II – Under general supervision this position will support and assist project team members in the execution and implementation of a variety of project tasks particularly by providing analytic and technical support. Completes research and analysis, gathers, analyzes and synthesizes information using evaluation and critical thinking skills. Assists with work breakdown structures, prepares charts, tables, graphs, and diagrams to assist in analyzing problems. Assists with the development of technical and project requirements. Must have demonstrated the ability to work independently or under only general direction.

This position requires demonstrated proficiency using commercial automated word processing, graphics systems, and desktop publishing systems. Good written and oral communication skills are required.

Minimum/General Experience: Minimum of 3 years of relevant experience.

DD. Program/Management Analyst III - Works as a team member with advanced, comprehensive knowledge of methodologies, principles and practices related to logistics, business, or financial management disciplines. Completes research and analysis, gathers, analyzes and synthesizes information using evaluation and critical thinking skills.