INVITATION TO BID

25/26-33

WATER TREATMENT SERVICES

Town of Manchester

Lincoln Center

Manchester, CT 06040

RELEASE DATE: January 16, 2026

DEADLINE FOR QUESTIONS: January 22, 2026

RESPONSE DEADLINE: January 28, 2026, 11:00 am

RESPONSES MUST BE SUBMITTED ELECTRONICALLY TO:

https://secure.procurenow.com/portal/townofmanchester https://secure.procurenow.com/portal/%7bproject.government.code%7d

Town of Manchester

INVITATION TO BID

25/26-33

WATER TREATMENT SERVICES

I. Introduction II. Instructions to Bidders

III. Insurance and Indemnification Requirements IV. Standard Instructions for Supplies, Materials & Equipment V. Project Details

VI. Living Wage Ordinance VII. Vendor Submissions

VIII. Pricing Table

Attachments:

B - Town of Manchester 2026 Holiday Calendar

C - Manchester Living Wage Certification

Invitation To Bid #25/26-33 Title: WATER TREATMENT SERVICES

1. Introduction

1.1. Summary

The Town of Manchester is soliciting bid proposals for Water Treatment Services for the locations and equipment listed in this bid.

The utilization of current best practices and industry regulations that exceed these criteria is required.

1.2. Contact Information

Cora Narracci

Purchasing Agent

494 Main Street

Purchasing Division

Manchester, CT 06040

Email: cnarracci@manchesterct.gov

Phone: (860) 647-3033

Department:

Facilities

Department Head:

Chris Till

Facilities Project Manager

1.3. Timeline

Release Project Date January 16, 2026

Question Submission Deadline January 22, 2026, 4:00pm mailto:cnarracci@manchesterct.gov tel:(860)647-3033

Bid Opening Date and Time January 28, 2026, 11:00am

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2. Instructions to Bidders

2.1. INSTRUCTIONS TO BIDDERS

In accordance with the provisions of the Town Charter, sealed proposals will be received not later than the date and time set forth above, for furnishing the commodities and/or services listed herein.

Proposals must be executed in accordance with and subject to instructions and specifications contained herein.

The Town of Manchester is an equal opportunity employer and requires an affirmative action policy for all of its Contractors and Vendors as a condition of doing business with the Town, as per Federal Order

11246. By submitting the Proposal for this bid, all vendors and contractors agree to this condition of doing business with the Town, and should the Town choose to audit their compliance, the vendor agrees to cooperate fully.

2.2. ELECTRONIC BIDDING INFORMATION

Important Instructions for Electronic Submittal

Specifications and bid forms must be obtained online at Town of Manchester Procurement Portal

(opengov.com). The exclusive means by which all prospective bidders may obtain bid packages, direct inquiries, request and receive addenda and supplemental information, and submit bids and proposals, shall be through the Town of Manchester’s OpenGov portal.

Bids may be received up to the deadline date and time listed in the solicitation documents, via the

Town’s e-Procurement Portal. The Town e-Procurement Portal Clock is the official clock for the determination of all deadline dates and times. Without exception, responses will not be accepted after the submission deadline regardless of any technical difficulties such as poor internet connections. The

Town of Manchester strongly recommends completing your response well ahead of the deadline.

Addenda Notification and Acknowledgement

Addenda Notification: Bidders are required to register for an account via the Town’s e-Procurement

Portal hosted by OpenGov. Once the bidder has completed registration, you will receive addenda notifications to your email by clicking “Follow” on this project. Ultimately, it is the sole responsibility of each bidder to periodically check the site for any addenda at Town of Manchester Procurement Portal

(opengov.com).

Submitting Questions and Receiving Responses

Bidders shall submit all inquiries regarding this bid via the Town’s e-Procurement Portal. Please note any deadline for submitting inquiries. All answers to inquiries will be posted on the Town’s e-Procurement

Portal. Bidders may also click “Follow” on this bid to receive an email notification when answers are posted. It is the responsibility of the bidder to check the website for answers to inquiries.

When applicable, state bids will be considered for this service.

The Purchasing Authority reserves the right to waive any informality or reject any and all bids. In addition to the bid specifications, all bids are subject to the terms, provisions and conditions of the https://procurement.opengov.com/portal/townofmanchester https://procurement.opengov.com/portal/townofmanchester https://procurement.opengov.com/portal/townofmanchester

Manchester Charter, Code of Ordinances, and Purchasing Guidelines. By bidding on the proposed purchase, the bidder agrees to such terms, provisions and conditions.

An Equal Opportunity/Affirmative Action Employer

2.3. RULES AND REGULATIONS FOR COMPETITIVE BIDDING

These rules and regulations have been adopted by the Board of Directors of the Town of Manchester pursuant to Section 5-22 of the Town Charter. They are standard for all competitive bidding proposals issued by the Town of Manchester, Connecticut for contracts of all types where labor, materials, and necessary equipment to complete work is to be furnished to the Town, where the Town is to purchase supplies, materials, and equipment, where the Town is to sell surplus materials and equipment, or where the Town is to sell real estate. These rules and regulations shall be binding upon all prospective bidders and the Town of Manchester.

2.4. GENERAL RULES

1. The Purchasing Authority may delete or modify any of the instructions to bidders for a particular proposal, indicating such change in the appropriate section of the proposal documents. The Purchasing

Authority may insert special instructions in any special contracts which are subject to competitive bidding.

2. The proposal is signed by the bidder with full knowledge of, and agreement with, the general specifications, conditions, and requirements of this bid. In addition to the bid specifications, all bids are subject to the terms, provisions and conditions of the Manchester Charter, Code of Ordinances, and

Purchasing Guidelines. By bidding on the proposed purchase or service, the bidder agrees to such terms, provisions, and conditions.

3. The Town has transitioned to electronic bidding. Vendors should submit solicitation responses electronically via the Town of Manchester Procurement Portal. Vendors will be asked to register and should do so prior to submitting bid documents.

4.This bid and any addenda will be issued on the Town of Manchester website bidding portal. It shall be the responsibility of the bidder to download this information. THE TOWN OF MANCHESTER WILL NOT

MAIL A SEPARATE HARD COPY OF ADDENDUM TO BIDDERS. Failure of any bidder to receive any such addendum or interpretation shall not relieve such bidder from any obligation under his bid as submitted. All addenda so issued shall become part of the Contract Documents.

5. Bid prices may not be withdrawn by bidder for 90 days after bid opening.

6. Proposals received later than the time and date specified will not be considered. Amendments to, or withdrawals of bids received later than the time and date set for bid opening will not be considered.

7. All bids shall be opened via a virtual meeting link posted and read aloud. All bids shall be tabulated and copies of said tabulation shall be posted on the website

8. All deliveries of commodities or services hereunder shall comply in every respect with all applicable laws of the Federal Government and/or the State of Connecticut.

9. Purchases made by the Town of Manchester are exempt from payment of Federal Excise Taxes and the Connecticut Sales Tax and such taxes must not be included in bid prices. Federal Excise Tax exemption certificates, if requested, will be furnished.

10. The Bidder, where applicable, shall insert/include the price per stated unit and extend a total price for each item. In the event there is a discrepancy between the unit price and the extension, the unit price will govern. The total cost shall be the sum of the extended prices.

11. Bidders shall, where applicable, submit terms for payment in spaces provided in the proposal form, showing the amount of cash discount which shall apply to bid prices when paid within the stated number of days in the proposal.

12. All inquiries shall be submitted within the time limitations specified in the bid documents and shall be requested via the online portal Q&A. All information given by the Town other than through the

OpenGov portal shall be informal and shall not be binding upon the Town nor shall it furnish a basis for legal action by any bidder or prospective bidder against the Town.

12A. The Town reserves the right to reject any and all bids, to waive technical defects and to make such awards including accepting a bid, although not the low bid, as it deems in its sole discretion to be in the best interest of the Town. The Town reserves the right to reject any bid if the bidder, any officer of the bidder, or any other company owned in whole or in part by any officer(s) of the bidder, is delinquent in the payment of any taxes or fees owed to the Town. The Town reserves the right to require a disclosure statement from the bidder listing the name(s) of all officers of the company.

12B. In the event the Town determines that a contractor is delinquent in any payment due the Town, then the Town may offset the delinquent amount due to the Town against the sums owed the contractor.

13. The Town of Manchester may make such investigation as deemed necessary to determine the ability of the bidder to discharge a contract. The bidder shall furnish the Town with all such information and data as may be required for that purpose. The Town reserves the right to reject any bid if the bidder fails to satisfactorily convince the Town that he is properly qualified by experience and facilities to carry out the obligations of the contract and to satisfactorily complete the work called for herein, or if the bid is conditional in nature.

14. Except where otherwise provided, a contract between the Town and a successful bidder shall consist of the Invitation to Bid, Specifications, Plans, Bid including Proposal form and these Rules and

Regulations. Acceptance by the Town may be by purchase order for the portion of the work awarded to a contractor.

15. All Invitations to Bid shall be publicly advertised in a newspaper having a general circulation within the Town of Manchester, Connecticut.

16. Bids shall be made available on the Town of Manchester Purchasing Web Site via the Bidding site.

17. Alternate bids shall not be accepted unless otherwise specified in the bid documents.

18. Any act or acts of misrepresentation or collusion shall be a basis for disqualification of any bid or bids submitted by such persons guilty of said misrepresentation of collusion. In the event that the Town enters into a contract with any bidder who is guilty of misrepresentation or collusion and such conduct is discovered after the execution of said contract, the Town may cancel said contract without incurring liability, penalty, or damages.

19. In the event that any bidder wishes to protest the potential award of a bid, the bidder must make it’s protest in writing identify the protesting party and the bid number, title and shall include a factual summary of the basis of the protest including any documents that shall be considered and request a conference with respect thereto. Said protest must be received in the Town of Manchester Purchasing

Office, within FIVE (5) business days after the award decision.

20. A conference with respect to said protest shall be scheduled by the Purchasing Authority and shall be attended by the Purchasing Authority or their designee and such other persons as the Purchasing

Division and the Town Manager shall require attend. The subject matter of said conference shall be limited to the reasons for the protest specified in the written request for said conference. Said conference shall also include a discussion of all possibilities for a resolution of dispute. The Town shall make a decision in writing within three (3) business days after said conference and notify protesting bidder.

21. In the event that any protesting bidder wishes to take legal action against the Town, they must first fully comply with all of these Rules and Regulations, including those which have been changed by the

Purchasing Authority pursuant to paragraph 1 herein.

22. Except for special instructions inserted in special contracts by the Purchasing Authority pursuant to paragraph 1 herein, in the event of any conflicts between these Rules and Regulations and the terms and conditions of any document these Rules and Regulations shall prevail.

23. The contractor shall not transfer, sublet, or assign the contract by Power of Attorney or otherwise to any person, firm, or corporation, or in any way vary the terms of the contract without written permission from the Town. The Town has the right to terminate with a thirty (30) day written notice to the contractor. The Town reserves the right to terminate the contract at any time during the contract period. Such termination shall be effective immediately after giving written notice to the contractor that the Town is terminating the contract.

24. All Awards shall be made by the Purchasing Authority.

25. The Town reserves the right to purchase additional items as listed in this invitation to bid, at the price herein bid, for a period of up to one (1) year from date of award.

26. Tariff Increases:

The prices set forth in this bid shall be firm and not subject to increase due to any new or increased tariffs, duties, or trade restrictions imposed after the bid submission date, whether by domestic or foreign authorities. The Seller assumes all risk and liability for any such increases and shall not pass on any additional costs to the Buyer unless agreed to in writing in advance.

Should the Seller seek an adjustment due to a material tariff change, the Seller must notify the Buyer in writing within ten (10) business days of the change, providing detailed documentation of the impact.

The Buyer reserves the right to reject any proposed price adjustment or to seek alternative suppliers if an acceptable resolution is not reached.

2.5. Bid Opening Information

Bid responses will be received by 11:00 am on Wednesday, January 28, 2026

Bid openings will be held virtually through Zoom.

ZOOM meeting instructions are as identified in the Introduction Section above.

The virtual bid opening will be exactly the same as a regular bid opening – Purchasing staff will open the bids and read the results out loud. Results are not final until reviewed, tabulations compiled and then posted/distributed to participants. In addition, the requesting department will recommend an award after a complete review of the submissions.

3. Insurance and Indemnification Requirements

3.1. GENERAL CONDITIONS:

Within ten (10) business days of the award or notice, or prior to the start of work, whichever comes first, the contractor will provide, pay for, and maintain in full force and effect the insurance outlined here for coverage’s at not less than the prescribed minimum limits of liability. Such coverage is to remain in force during the life of the contract and for such additional time as may be required, and will cover the contractor/ independent insured’s activities, those of any and all subcontractors, or anyone directly or indirectly employed by any of them, or by anyone for whose acts any of them may be liable. Any failure to comply with reporting requirements and provisions of the policies shall not affect coverage provided to Town, its officers, officials, agents, or employees.

A.

Certificates of Insurance: The contractor will give the owner a certificate of insurance completed by a duly authorized representative of their insurer certifying that at least the minimum coverage’s required here are in effect and specifying that the liability coverage’s are written on an occurrence (or claims-made where applicable) form and that the coverage’s will not be canceled, non-renewed, or materially changed by endorsement or through issuance of other policy(ies) of insurance without sixty (60) days advance written notice to the Purchasing Division. Failure of the owner to demand such certificate or other evidence of full compliance with these insurance requirements or failure of the owner to identify a deficiency from evidence provided will not be construed as a waiver of the contractor’s obligation to maintain such insurance. Any failure to comply with reporting requirements and provisions of the policies shall not affect coverage provided to Town, its officers, officials, agents, or employees.

B.

Insurer Qualification: All insurance will be provided through companies authorized to do business in the

State of Connecticut and considered acceptable by the owner. Insurance Companies shall maintain a minimum A.M. Best rating of A-/VIII.

C.

Additional Insured: The policy or policies providing insurance as required, with the exception of professional liability and workers’ compensation, will defend and include the owner, directors, officers, representatives, agents and employees, and where applicable owner’s architects or engineers, as additional insureds on a primary and noncontributory basis for work performed under or incidental to this contract.

D.

Retroactive Date and Extended Reporting Period: Coverage, whether written on a claims made or occurrence basis, shall be maintained without interruption from the date of commencement of the

Work until date of final payment and then extended for an additional three (3) years from date of final payment.

If any insurance required here is to be issued or renewed on a Claims Made form as opposed to an

Occurrence form, the retroactive Date for coverage will be no later than the commencement date of the project. The Claims Made form will have an Extended Reporting Period of three years from the date of project completion. All Claims made policies cancelled or non-renewed and not replaced by a subsequent claims made policy will have an Extended Reporting period of three years from the date of cancellation or non-renewal.

E.

Subcontractors’ Insurance: The contractor will require each subcontractor hired by and/or employed by contractor to purchase and maintain insurance of the types specified below. When requested by the owner, the contractor will furnish copies of certificates of insurance evidencing coverage for each subcontractor.

F.

Waiver of Subrogation: The contractor/subcontractor will purchase required insurance policies that shall be endorsed with a waiver of subrogation and all rights of recovery in favor of the Town, its officers, officials, agents and employees. The contractor will require of subcontractors, by appropriate written agreements, similar waivers each in favor of all parties enumerated in this section.

G.

Indemnification/Defense/Hold Harmless: To the extent provided by law, the contractor shall indemnify, defend, and hold harmless the owner, officers, officials, agents and employees, and if applicable, the engineer and their agents and employees from and against all claims, damages, losses and expenses, including attorney’s fees of counsel selected by the owner, arising out of or resulting from the performance of the work and /or the supplying of materials, provided that any such claim, damage, loss or expense (a) is attributable to bodily injury, sickness, disease or death, or to injury to or destruction of tangible property including the loss of use resulting therefrom, and (b) is caused in whole or in part by any negligent act or omission of the contractor/ insured, any subcontractor, anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable, regardless of whether or not they are caused in part by a party indemnified hereunder.

3.2. INSURANCE LIMITS AND COVERAGE:

A.

To the extent applicable, the amounts and types of insurance will conform to the minimum terms, conditions, and coverages of Insurance Services Office (ISO) policies, forms, and endorsements.

B.

If the contractor has self-insured retention’s or deductibles under any of the following minimum required coverage’s, the contractor must identify on the certificate of insurance the nature and amount of such self-insured retention’s or deductibles and provide satisfactory evidence of financial responsibility for such obligations. All self-insured retentions or deductibles will be the contractor/ independent insured’s sole responsibility.

C.

Workers’ Compensation Insurance: With respect to all operations the Contractor performs and all those performed for it by subcontractors, the Contractor shall carry, and require each subcontractor to carry

Workers’ Compensation insurance as required by the laws of the State of Connecticut.

Employer’s Liability insurance shall be provided in amounts not less than:

• $500,000 per accident for bodily injury by accident,

• $500,000 policy limit by disease; and

• $500,000 per employee for bodily injury by disease.

D.

Commercial General Liability Insurance: With respect to the operations the Contractor performs and also those performed for it by subcontractors, the Contractor shall carry, and require each subcontractor to carry, Commercial General Liability insurance, including Contractual Liability, Products and Completed Operations, Broad Form Property Damage and Independent Contractors in an amount not less than $1,000,000 combined single limit, per occurrence, and $2,000,000 aggregate. Owner shall be included as additional insured. Per project aggregate to apply.

Notes:

•If underground work is to be undertaken, each policy shall have coverage for and exclusions removed for “Explosion, Collapse and Underground” (“XCU”) hazards.

•Should blasting be required, all necessary permits for the use of explosives shall be obtained by the contractor or insured from the Fire Marshall.

E.

Automobile Liability Insurance: The Contractor shall obtain automobile liability insurance with a minimum limit of $1,000,0000 combined single accident, covering the operation of all motor vehicles, including those hired or borrowed, that are used in connection with the Project for all damages arising out of bodily injury to or death of all persons and/or injury to or destruction of property. This policy shall not be subject to an annual aggregate limitation.

F. Umbrella/Excess Coverage: contractor shall purchase and maintain umbrella/excess liability insurance with a limit of not less than $1,000,000 per occurrence/aggregate, covering all lines of insurance required by this contract. This coverage is required to sit above the underlying General Liability, Automobile Liability and Employer Liability part of the Workers Compensation policies. Depending on the scope and size of risk of the work to be performed, higher limits of coverage may be required.

G.

Owner’s and Contractor’s Protective Liability Insurance for and in the Name of the Town and/or State:

With respect to the Contractor’s operations and also those of its subcontractors, the Contractor shall carry, for and on behalf of the Town and/or State for each accident or occurrence resulting in damages from bodily injury to or death of persons and/or injury to or destruction of property, with a minimum of

$1,000,000 per occurrence.

Other Insurance Coverage That May Be Required:

• Professional Liability: Not less than $1,000,000 per claim and aggregate to be maintained for the duration of the agreement and three years following its termination. This insurance requirement applies when a contractor has a professional designation or license and/or is providing professional services.

The minimum limit for architects and engineers is $1,000,000 per claim and in the aggregate and may be increased depending upon the nature of the services to be provided to Owner.

• Cyber Risk Insurance: Not less than $1,000,000 per cyber incident to be maintained for the duration of the agreement and three years following its termination. This insurance requirement applies when a third party will be using, storing, or accessing private, confidential or protected information.

• Environmental Liability: Not less than $1,000,000 per claim and in the aggregate. This insurance requirement applies when a contractor will be performing environmental clean-up work

(decontamination/remediation), will be working with hazardous substance or waste, or may have similar such exposures while performing work under the proposed agreement. Higher limits of environmental liability coverage may be required depending upon the scope of work.

** Exceptions to the above requirements are subject to the sole discretion of the Town of Manchester

Version 4.2.2024

4. Standard Instructions for Supplies, Materials & Equipment

These instructions are standard for all proposals issued by the Town of Manchester, Connecticut, for the purchase of all supplies, materials, and equipment. The Town of Manchester may delete, supersede, or modify any of these standard instructions for a proposal by indicating such change in the section headed

“Special Instructions to Bidders.”

1. Unless otherwise stated, deliveries must consist of new merchandise.

2. Prices quoted shall be net delivered prices to the Town.

3. The Town may withhold acceptance of, or reject any merchandise which found, upon examination, not to meet the specifications’ requirements. When rejected, it shall be removed by the Contractor

(vendor) within ten (10) days after notification of rejection.

4. When the schedule indicates that an item to be purchased is to be specified, or equal, the bidder may offer an article which is certified to be equal in quality, performance, and in other essential characteristics to the bid standard. Bidder must furnish any information, such as specifications, test results, etc., which will help in determining whether an item is equal or superior to the Town’s bid standard. If a bidder fails to name a substitute, the specified item must be furnished.

5. Bidders agree to comply with all of the latest Federal and State safety standards and regulations and certify that all items furnished in this bid will conform to and comply with said standards and regulations. Bidder further agrees to indemnify and hold harmless the Town for all damages assessed against the Town as a result of the bidder’s failure to comply with said Standards and/or Regulations.

6. The Town reserves the right to make an award by item, total or by group, as may be in the best interest of the Town. If a Bidder desires to bid on an “all or nothing” basis, he shall so indicate on the bid schedule and the Town reserves the right to make an award as may be in the best interest of the Town.

7. The Bidder shall pay all royalties and license fees. He shall defend all suits or claims for infringement of any patent rights and shall save the Town of Manchester harmless from loss on account thereof except that the Town of Manchester shall be responsible for all such loss when a particular manufacturer, product, or process is specified by the Town of Manchester.

5. Project Details

5.1. SCOPE OF SERVICES

Water Treatment Services shall be provided to Town equipment listed in this bid. Services shall include but are not limited to:

A. Perform a thorough system analysis, accounting for the existing conditions of critical equipment and piping.

B. Inspect, calibrate and maintain all recommended and existing chemical feed and monitoring equipment.

C. Develop and document an appropriate treatment plan for each location and piece of equipment.

D. Service visits will occur on no less than a monthly basis but may include additional visits as necessary.

E. Create and/or update manuals as needed.

F. Provide monthly and annual reports of water quality.

G. Submit a semi-annual technical review.

H. Service equipment and replace chemicals on a basis as determined by the treatment plan.

I. Address any existing conditions in the water systems relative to the control of biological growth, deposit formation and corrosion.

J. Install appropriate equipment to implement the recommended plan, and service, maintain and replace said equipment. A complete description of all recommended equipment must be included in the required submissions along with a simple line drawing of installation requirement and footprint.

K. Provide chemicals and other necessary materials.

L. Install remote monitoring systems or adjust schedule as required.

5.2. MANUALS

A manual must be provided and maintained on a routine basis.

A. The manual must include:

1. Control parameters

2. Test instructions

3. Product data sheets

4. Emergency protocols for chemical spills/injuries

5. System descriptions

6. Feed equipment manuals

7. Material Safety Data Sheets

8. Log sheets to enter the data

B. An SDS binder of all chemicals including test reagents must be kept and updated at the boiler chemical feed station and the cooling tower chemical feed station at each location.

5.3. CHEMICAL REQUIREMENTS

Dosages of all chemicals must be specified in terms of pounds of product to be added to the systems and expected concentrations of the active ingredients in the water.

All chemical programs must be specifically formulated for:

A. The makeup water source being used

B. The equipment operating conditions

C. System metallurgy

D. Pre-existing conditions

5.4. FIELD VISITS

During every field service visit, the Vendor’s representative shall perform the following:

A. Check chemical inventories, refill chemical storage tanks as necessary and order products for delivery by the Vendor’s delivery specialist. Current chemical inventory and order status shall be noted on the Vendor’s field service report.

B. Discuss any operating or water-treatment related issues with the Town, or Town's representative.

C. Provide a written report of all findings and recommendations to the Town and the

Town's designated management and operating personnel. The written report must include at a minimum:

1. Conductivity; pH; corrosion inhibitor, iron, copper and chloride concentrations;

control ranges; bioassay slide results and current chemical inventory.

2. Conductivity, pH and chloride concentration of make-up water.

3. Adjustments of chemical feed rates and bleed rates and observations of any unusual events shall be noted.

D. Submit water and deposit samples to Vendor’s laboratory should any unusual conditions exist or upon the Town's or Town representative’s request.

E. Adjust chemical feed rates.

F. Calibrate chemical feed and monitoring equipment monthly.

5.5. COOLING TOWER CLEANING AND DISINFECTION OF CHILLERS

General Stipulations:

Semi-annual cleaning, disinfection, and cooling tower layup of cooling towers shall be included as a part of the annual bid. All material flushed from the cooling tower internals that fall into the basin shall be flushed to a drain in the basin and/or removed with a wet-vac.

Treatment Includes:

A. Physical Cleaning:

1. All internal structural surfaces

2. Tower fill

3. Mist/drift eliminators

4. The cooling tower suction line (to protect against introducing debris into the system piping)

B. For chiller only:

a. An alkaline phosphate cleaning material along with compatible biocides and a bio-dispersant (to break up any bio-film) shall be circulated for 24 hours before physical cleaning of the cooling tower is performed.

b. A suitable anti-foam product shall be used to control foam formation in the tower.

C. For tower only:

1. After the tower cleaning using oxidizing biocide chemistry. The oxidizer will be held

5-10 ppm for a minimum of 4 hours.

D. A certificate of compliance will need to be summited after each disinfection. Information to include:

1. Applicator name

2. Biocide name

3. Pounds applied

4. Halogen levels as measured every 30 minutes for 4 hours

5. SDS sheets

6. Product label

7. Supervisors name

8. Connecticut Pesticide supervisors license #

9. General comments section where any observations or additional steps were taken

(anti-foam addition, more oxidizer, etc.)

5.6. COOLING TOWER LAY-UP

Each Cooling Tower will be shut down during the off season and therefore will require a lay-up protocol. The vendor will be allowed to make its recommendations with respect to the protocol and chemistry to be employed, but recommendations must include a vapor phase corrosion inhibitor designed for cooling towers and industrial piping layups. If a nitrate-based layup is recommended, then a non-oxidizing biocide must be included in the layup procedure. Vendor will be responsible for applying the chemistry.

5.7. CONDENSER WATER TREATMENT APPROACH

General Stipulation:

All necessary chemicals to treat the condenser water system for scale, corrosion, microbiological growth, and sludge, must be supplied. Scale and corrosion inhibitor that is a non-chromate and uses the following technologies (Phosphate/Azole/Polymer Based) minimal. It can be molybdate or florescence traced for testing.

Treatment Includes:

A. Two forms of biocides that utilize an oxidizer and non-oxidizer.

B. All products are to be automated.

C. Monthly Microbiological field-testing.

D. A liquid dispersant/bio-dispersant is to be administered on a maintenance program as needed. May also be part of an all in one inhibitor or biocide.

E. Control limits of all measurable treatment levels will be monitored along with raw water makeup, cycles of concentration, and water consumption.

5.8. CHILLED WATER TREATMENT APPROACH

General Stipulations:

Assume to start the loop contains no inhibitor, filter, or feeder. The loop will be tested monthly when in operation. The water treatment company will be responsible for collecting samples, performing the water chemistry testing, and adding the necessary chemicals to bring levels up to TARGET Level. Once chemicals are added a re-test will be conducted within 10 days to ensure compliance. All necessary chemicals to treat the chilled system for corrosion, oxidation and microbiological growth, must be supplied.

Treatment Includes:

A. A Molybdenum based corrosion and oxidation inhibitor that has multi-metal protection.

B. Annual Biocide treatment in chilled loop as needed.

C. Microbiological field-testing to be done monthly.

D. Testing on the chilled system shall consist of all the active ingredients (Molybdenum, Azone, pH, Conductivity, and microbiological on chilled as recommended by vendor).

E. Seasonal corrosion coupons (installed during startup removed at end of season)

5.9. CLOSED LOOP HOT WATER TREATMENT APPROACH

General Stipulations:

Assume each loop contained no inhibitor to start, or filter, nor feeder. Each loop will be tested quarterly. Seasonal loops will be tested at start up, mid-season, and prior to shut down. The water treatment company will be responsible for collecting samples performing the water chemistry testing and adding the necessary chemicals to bring levels up to TARGET Level. Once chemicals are added a re-test will be conducted within 10 days to ensure compliance. Year one of pricing shall include the cost to bring the system up to the target. Assume all loops have less than 10% make up per month. All necessary chemicals to treat the hot water closed loop systems for corrosion and microbiological growth, must be supplied.

Treatment Includes:

2. A Molybdenum/Nitrate based corrosion and inhibitor that has multi-metal protection. (a two-part inhibitor program will be acceptable).

3. Testing on the hot water closed loop system. This test shall consist of all the active ingredients (Molybdenum, Nitrate, pH, Conductivity, Iron, and Copper).

C.

5.10. STEAM BOILER TREATMENT APPROACH

General Stipulations:

Assume each boiler has no chemical treatment system. The Vendor will be responsible for collecting samples and performing the water chemistry testing monthly. Assume ninety to ninety-five percent (90% - 95%) condensate return. No water softener. Manual boiler blowdown five (5) times per week. Boiler cycles will be calculated using chlorides.

Treatment Includes:

A. All required equipment and chemicals to treat the boiler and protect it from scale, sludge, and corrosion must be supplied.

B. Provide an all-in-one single drum treatment program.

C. Water testing on the steam boiler for the boiler water and makeup water.

1. Data points for boiler water tests include at a minimum:

a. pH

b. conductivity

c. P&T alkalinity

d. chlorides

2. Data points for boiler water tests include at a minimum:

a. pH

b. conductivity

c. alkalinity

d. chlorides

e. total hardness

5.11. STEAM BOILER LAYUP

These are seasonal boilers that require a proper summertime boiler lay-up to be applied to protect the boiler from oxygen pitting. The Vendor will be allowed to make recommendations with respect to the protocol and chemistry to be employed but must include a vapor phase corrosion inhibitor.

5.12. TECHNICAL REVIEW

A semi-annual review is required and must be submitted to Owner or Owner’s Representative.

Pre-determined due dates for the report will be established by the Owner. The review must contain the following information:

A. A statement of progress that has been made during the quarter, with recommendations for action during the next quarter. All test parameters shall be presented in graphical format.

B. A summary of all corrosion data, including a comparison to historical data. Actual coupons that were analyzed must be included.

C. Product usage vs. the annual estimated usage and prior period from the previous year.

5.13. INSPECTION OF JOB SITES

Bidders may request a walk-through of the Town buildings. A representative from the Town

Building Maintenance Department will be available to conduct the site walk-through.

5.14. SITE LOCATIONS

• Fire Station #2, 75 Center Street

• Lincoln Center, 494 Main Street

• Mary Cheney Library, 586 Main Street

• Police Department, 239 Middle Turnpike East

• Probate Court, 66 Center Street

• Senior Center, 549 Middle Turnpike East

• Town Hall, 41 Center Street

• Washington School, 94 Cedar Street

• Weiss Center, 479 Main Street

• Whiton Library, 100 North Main Street

5.15. EQUIPMENT REQUIREMENTS

Weiss Center, 479 Main Street

• Flow thru Tablet Technology (Continual bromination)

• Feeders

• Bleed Controller

• Motorized Ball Valve

• Full Installation

Police Department, 239 Middle Turnpike East

• (3) Chemical Feed Pumps

• Tower Controller

• Dual biocide

• Double Containment Tanks- OSHA Approved

• Motorized Ball Valve

• Installation

Washington School

• Auto Feed System

• Full Installation

5.16. SAFETY

Safety is of prime importance. OSHA and all other federal and state regulations that apply must be complied with.

5.17. LICENSING

Bidders shall provide proof of a current and valid license for the State of Connecticut. You may upload your license in the Vendor Submissions Section of this bid.

5.18. BID SUBMITTAL

All bid prices shall include labor, materials, equipment, supplies, etc. to perform the work. No additional charges shall be allowed by the Town for shipping, mileage, fuel surcharges, travel time, etc.

a. Hourly Rate

Bidders shall provide hourly rates for service calls and for other scheduled service work as required. The hourly rates shall include all tools and equipment and shall begin upon arrival at the job site and end at the completion of and departure from the site.

The hours indicated for labor are estimated only and to be used for bid comparison only and is not a guarantee of actual work to be performed.

b. Parts and Materials

On visits where parts and materials are needed, the contractor shall invoice the Town and shall submit copies of invoices for materials used, allowing a markup over wholesale prices. The Town reserves the right to purchase materials directly if it so chooses.

5.19. CONTRACT AWARD

The contract award shall be based on factors including

a) experience level and qualifications

b) pricing of services

1) Experience: Maintaining HVAC/boiler equipment in a safe and satisfactory operating condition is of the utmost importance. Therefore, the Contractor must demonstrate the following skills, requirements and experience, to the satisfaction of the Town of Manchester:

a. The firm shall have an employee with a chemical or engineering degree.

b. The firm must have an employee with a Connecticut Commercial Pesticide Applications

Supervisory License for cooling towers (Include Name And License Number).

c. The firm must have a Connecticut registration number for a Commercial Pesticide

Application Business (Include Number).

d. The person providing the field service must have at least four (4) years’ experience as a water treatment field technician.

e. The service and backup engineer shall have an office located within 50 miles of the

Town Of Manchester. Each bidder shall be capable of responding to on call emergency calls via telephone and/email within two hours (normal working hours) of receipt of the call from the following.

f. The successful bidder is expected to have a technician respond in person at the facility within 4 (four) hours of a work order being issued when the work order is deemed by

Town Of Manchester.

g. All contractors must have the ability to perform repairs on site of the chemical feed equipment.

h. Must include sample of a typical monthly report.

2) The Contractor shall demonstrate that they have worked with similar contracts or systems and have been in business under the present name for not less than five (5) years in the State of Connecticut by providing a copy of Incorporation or other documentation as may be deemed acceptable by the

Town. Failure to comply may result in rejection of your bid proposal.

3) Electronic Reporting Software with the following capabilities is a preferred qualification that includes the following:

a. Secure Cloud Database for anywhere anytime access to reports

b. Yearly review and system trend capabilities

c. Immediate report delivery through system email servers

d. Easy to read color coded reports.

4) Customer References: The bidder shall provide with the bid package a list of municipal customers

(five minimum) including: customer name, address, telephone number and site contact name for current active contracts. Failure to comply may result in rejection of your bid proposal.

5) Management Employee Background: The bidder shall submit with the bid package a description of the relative work experience and education by the management level employees of the company. Failure to comply may result in rejection of your bid proposal.

6) Written Safety Policy: The bidder shall provide upon request a copy of their Written Safety Policy including ladder safety, personal protection devices, hazardous waste handling, and MSDS sheets as it relates to this contract. Failure to comply may result in rejection of your bid proposal.

7) Drug and Alcohol Abuse Policy: The Town of Manchester requires their employees and contractors to abstain from drug and alcohol use to maintain a safe workplace environment for all employees. The

Contractor shall provide upon request a copy of their Policy on Drug and Alcohol Abuse including pre-employment drug screening, periodic random drug testing, and programs to help employees with substance abuse problems. Failure to comply may result in rejection of your bid proposal.

5.20. EMERGENCY CONTACT NAMES AND PHONE NUMBERS

Bidders must provide contact names and phone numbers to call for regular and after hours services in the Vendor Submissions Section of this bid.

5.21. CONTRACT ADDITIONAL LOCATIONS

The Town reserves the right to add or remove locations and/or services as necessary to the contract.

The pricing for additional buildings will be negotiated between the Town and the Contractor at that time.

5.22. CONTRACT TERM

The contract term shall be from Date of Award up to and including March 31, 2027.

Contract prices must be held firm during the original contract term.

The contractor shall not transfer, sublet, or assign the contract by Power of Attorney or otherwise to any person, firm, or corporation, or in any way vary the terms of the contract without written permission from the Town.

The Town has the right to terminate with a thirty (30) day written notice to the contractor.

The Town reserves the right to terminate the contract at any time during the contract period. Such termination shall be effective immediately after giving written notice to the contractor that the Town is terminating the contract.

5.23. CONTRACT EXTENSION

The contract contains an option to extend on an annual basis beyond its original term for 5 additional one year periods.

The extension of the contract shall be at the same terms and conditions and upon mutual agreement between the Town and the Contractor, made approximately four (4) months prior to the date the contract is due to expire.

5.24. CONTRACT PRICE ADJUSTMENT

Price adjustment shall be made on the following basis:

1. The price adjustment shall be equal to the percentage increase or decrease in the U.S. Bureau of

Labor Statistics Consumer Price Index, (Base 1982-84=100) all Urban Consumers, not seasonally adjusted.

2. Adjustments will be made annually, beginning on the anniversary date of the contract. Fractions of one percent (1%) will be carried to one place after the decimal only.

3. A review of the Consumer Price Index will be made for the latest twelve month period available four months prior to the anniversary date. The price adjustment, either up or down, will be effective on the anniversary date through the ensuing twelve months, if the contract is extended beyond its original term.

4. For example, the adjustment for a contract year beginning September 1st will be calculated based upon the Consumer Price Index information published on May 1st.

5. Adjustments for years following the first year extension will be made in the same manner based upon the adjusted bid price of the previous year. The contractor hereby agrees to accept payment adjusted in this manner as full compensation for services rendered.

6. Living Wage Ordinance

6.1. Living Wage Ordinance

This contract is subject to provisions of the Town of Manchester Living Wage Ordinance. A summary description of the ordinance and the certification form is attached. Bidders are asked to indicate on the attached Certification Form if your firm would be considered a covered employer. The Certification Form shall be returned to the Town with the proposal.

6.2. Summary Description for Vendors Regarding Manchester’s Living Wage Ordinance

Effective February 1, 2010, the Town of Manchester adopted a living wage ordinance. This Summary

Description is designed to provide any vendor bidding on a Town of Manchester contract with the key provisions of that ordinance. It does not contain the full ordinance.

LIVING WAGE REQUIREMENT:

The ordinance requires that companies awarded service contracts by the Town of Manchester exceeding $25,000 in any one fiscal year pay their Eligible Employees a living wage. Companies considered Covered Employers subject to this requirement are defined below. The Town of Manchester has determined that the contract resulting from this bid or Request for Proposals will be subject to the ordinance if the total contract value is $25,000 or more in any one fiscal year.

The living wage is currently calculated to be $17.78 per hour for employees that are provided comprehensive health care benefits, or $26.07 per hour for employees that are not provided comprehensive health care benefits.

The living wage and health benefit requirements are adjusted annually each July, effective July 1, 2010.

Companies will be required to pay the applicable living wage rate in effect during the term of their contracts.

COVERED EMPLOYERS AND EXEMPTIONS:

The ordinance requires that Covered Employers pay the living wage rate. Certain employers are excluded from paying the living wage rate. They are as follows:

Non-profit organizations as defined by the ordinance, and

Entities that employ less than 25 eligible employees.

ELIGIBLE EMPLOYEES:

Eligible employees are all permanent, full time employees of the company (defined as a normal work week of at least 30 hours), working in the State of Connecticut, not just those working on the Town contract. The following are not considered eligible employees for the purposes of the living wage requirement:

Employees with a normal work week of less than 30 hours.

Seasonal or temporary employees.

Employees under the age of 18.

Employees hired as part of a school-to-work program.

Students who serves in a work-study program or as an intern.

Trainees participating for not more than six months in a training program.

Employees enrolled in a governmentally funded vocational rehabilitation program.

Volunteers working without pay.

Employees exempted under Section 14(c) of the Fair Labor Standards Act due to disabilities.

Any person whose wage rate is subject to a federal or State of Connecticut statute or regulation mandating a prevailing wage rate.

EMPLOYER OBLIGATIONS:

Covered Employers are required to do the following pursuant to the ordinance.

Certify with the submission of their bid or proposal a) that they will pay the required living wage to eligible employees if awarded a contract, or b) that they are exempt from requirements of the ordinance, Upon award, covered employers shall…