WALKSC-24-004-SVC 904-Training Division Support PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

U.S. ARMY, MDW FORT WALKER, VA

(FWVA) TRAINING DIVISION SUPPORT

1. GENERAL DECRIPTION

1.1 GENERAL: This is a non-personal services contract to provide the Directorate of the Plans, Training, Mobilization and Security (DPTMS) Division with range support to the Sustainable Range Program (SRP) for the Military District of Washington (MDW) Regional Collective Training Center (RCTC) Fort Walker, VA, also designated as a USASOC Regional Training Center (RTC). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 DESCRIPTION OF SERVICES/INTRODUCTION: The Contractor Shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform range support as defined in this Performance Work Statement except for those items specified as government furnished equipment (GFE) and services. The Contractor Shall perform to the standards in this contract.

1.3 BACKGROUND INFORMATION: The MDW RCTC Fort Walker serves as a Regional Training Center of Excellence by providing training support products and services that ensure today’s warrior force is fully capable of meeting its mission requirements. This is done by successfully accomplishing the Fort Walker Mission; “MDW Fort Walker provides realistic joint and combined arms training, logistics and support, enabling America’s Defense Forces to win in the 21st Century operational environment” and following the MDW Fort Walker Vision; “The Best Training and Support – Anywhere!”

1.4 OBJECTIVES: The key objective of this contract is to provide support to the Sustainable Range Program (SRP) and Soldier Training Support Program (STSP). The objective is for the Contractor to provide materials, maintenance, equipment, personnel, and training required to support scheduled Training Division service support requirements for the MDW Fort Walker Military Installation. Contractual modifications may be executed as needed.

1.5. SCOPE OF WORK: The United States Army Garrison (USAG), MDW Fort Walker has a critical function to provide, maintain and manage the full spectrum of Training Support Systems (TSS) Products and Services used by today’s warrior force to execute training on these critical mission support requirements. Elements of the SRP include the effective integration of stewardship principles into training land and conservation management practices ensures that the Army’s lands remain viable to support future training and mission requirements indefinitely. It integrates elements of operational, environmental, master planning, and other programs to identify and assess land use alternatives. SRP thus supports sound natural and cultural resource management practices to provide stewardship of land assets, while sustaining those assets to support training, testing, and other installation missions. SRP consists of five major components: (1) Training Requirements Integration, (2) Range operations and support, (3) Land Rehabilitation and Maintenance, (4) Range and Training Land Assessment, and (5) Geographic Information Systems. The Services include managing the reimbursable program to include coordinating MOA's, providing cost estimates, receipt of reimbursement and managing logistical holds statuses within the Range Facilities Management Scheduling system (RFMSS). The Contractor Shall also assist in the data collection for Range and Training Regulations, Standard Operating Procedures, assist management in development and processing training support and logistical support requests, prepare utilization reports and briefings, file management, perform data entry in RFMSS, and provide customer support.

1.6. PERIOD OF PERFORMANCE: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years.

1.7 TYPE OF CONTRACT: The government will award a Firm Fixed Price contract.

1.8 CONTINUATION OF ESSENTIAL DOD CONTRACTOR SERVICES DURING CRISIS IAW DODI 3020.37: The capability provided in this contract is mission essential to the Government. In the event of a crisis declared overseas or in the United States, not affecting the local area The Contractor Shall perform all services required in this contract until notified otherwise by the Contracting Officer or COR.

1.9 RANGE AND TRAINING SUPPORT SERVICES. SPECIFIC TASKS: Preferably, the Army provides its requirements, and the vendor determines the best way to meet the requirement, to include determining the manpower and materials. In this case Fort Walker has maintained various range support related contracts over time and has a very clear understanding of the manpower required. Our manpower assessment is modeled in this PWS and provided to the Contractor for their benefit. This manpower model provides a clear understanding of the requirement for the vendor and allows a new vendor/Contracting Firm to recruit and fill the positions and be successful in supporting the mission in short order. After award, the Contractor will be able to assess the requirement over time and is welcome to propose changes for efficiency and to better support the mission.

1.9.1 RANGE MAINTENANCE SPECIALIST (4 – CONTRACT POSITIONS)

a. The Contractor Shall recover, store, service, test, recharge, and install 12-volt batteries of various types and configurations used in support of assigned equipment IAW TM 9-6140-200-14 (Automotive Lead-Acid Storage Batteries).

b. The Contractor Shall recover, store, service, test, recharge and issue of 12-volt, deep cycle, marine batteries, and maintenance free gel cell batteries for issue in support of range operations. The Contractor Shall turn-in unserviceable batteries IAW Environmental guidelines and local Hazmat removal procedures.

c. The Contractor Shall perform target fabrication. Target fabrication includes wooden, metals and steel fabrication.

d. The Contractor Shall maintain sufficient stocks of paper and plastic type E and F silhouette targets. In addition, The Contractor Shall maintain stock levels for paper targets to support all zero and qualification ranges for all weapon systems. Sandbags and target cloth shall be stocked in sufficient quantities to support range firing.

e. The Contractor Shall be responsible for mowing the baseline and line of sight to targets on 37 ranges. The Contractor Shall prevent foliage from growing to a length where it hinders (obstructs target areas, line of sight, or interference with target mechanisms) the utilization of any of the ranges.

f. The Contractor Shall provide maintenance and repair for small engine, generator, and lawn. This equipment is comprised of government and commercial items. The Contractor’s personnel who operate the equipment shall be trained and licensed by the contractor for the equipment they use and shall be responsible for operator Preventive Maintenance Checks and Services (PMCS).

g. The Contractor Shall provide maintenance and repair for target mechanisms, target control devices, and other associated target mechanism device repairs. This equipment is primarily comprised, but not limited to Stationary Infantry Targets (SIT), Moving Infantry Targets (MIT), Stationary Armor/Vehicle Targets (SAT) and Moving Armor/Vehicle Targets (MAT). The Contractor’s personnel shall be trained in the proper use and maintenance of these targets, and newer generation targets as developed and fielded.

h. The Contractor Shall provide maintenance and repair for Communications and Electronics equipment associated with training ranges, specifically for target mechanisms, target control devices, and other associated target mechanism devices. This equipment is also comprised of government and commercial vehicle radios, handheld radios, base stations, scanners, circuit cards. Contractor personnel shall be trained in the proper use and maintenance of this equipment.

1.9.1.2 RANGE CARPENTRY SUPPORT SERVICES (1 - CONTRACTOR POSITION)

a. The Contractor Shall be able to use a variety of shop tools such as hammers, handsaws, shapers, planers, belt sanders, power saws, power planers, etc. Must be able to set up, adjust, and adapt hand and power tools to accomplish tasks.

b. The Contractor Shall carry paint and painting materials to work site. Must be able to lift 50 pounds.

c. The Contractor Shall apply prime coat to rough work such as range buildings, and under close supervision, applies finished coats to surfaces where protection rather than appearance is of concern.

d. The Contractor Shall cut stencils by hand or machine and performs occasional stenciling work. Assists journeymen carpenter in a variety of projects.

e. The Contractor Shall lift and holds materials in place for nailing. Cuts lumber to specified dimensions.

f. The Contractor Shall clean and lubricates tools, machines, and equipment. Assists in keeping work areas in clean and orderly condition.

g. The Contractor Shall assemble prefabricated parts such as: shelves, bins, cabinets, etc., by fitting, gluing, nailing, bolting, and screwing pieces, or sections. Makes minor repairs on wooden buildings and structures such as replacing siding, nailing down loose boards, etc. Replaces broken or damaged hardware such as brackets, hinges, or knobs.

Piles, stacks, sorts, and carries lumber and other building materials.

1.9.1.3 URBAN OPERATIONS/MAINTENANCE SUPPORT SERVICES (1 - CONTRACTOR POSITION)

a. The Contractor Shall provide training oversight, logistical coordination, and participate in maintenance work for four separate Urban Military Training Sites within the MDW Fort Walker footprint. These facilities include a Live- Fire Shoot House, Combined Arms Collective Training Facility (CACTF), Urban Assault Course (UAC), and a Special Skills Facility which consists of 22 multi-story buildings within an urban training site that spans approximately 100 acres.

b. The Contractor Shall aid with scenario development, planning and scheduling coordination for materials and services needed to facilitate training, day, and night urban training exercises.

c. The Contractor Shall provide logistical support and provide planning guidance for coordination between Range Operations and outside organization representatives/cadre. Provide subject matter expertise on each facility and its respective requirements and capabilities through all phase of the training event.

d. The Contractor Shall be qualified to assist with providing training recommendations, risk assessments development and assigning a level of risk associated with corresponding factors (facility type, weather, distance from emergency medical care, on-hand equipment, instructors to student ratio, level of proficiency with respect to the organization) based on experience and knowledge to ensure the safe execution of each exercise.

e. The Contractor Shall be qualified and capable in making recommendations for training schedules, curriculum, and scheduling training sites within the MDW Urban Training Areas footprint.

f. The Contractor Shall assist in planning coordination, set-up, execution and clearing inspections of facilities and equipment for all assigned facilities within the MDW Urban Training Areas footprint.

g. The Contractor Shall utilize the Range Facility Management Scheduling System (RFMSS).

h. The Contractor Shall be able to identify and provide contingency solutions and alternatives for equipment shortages and facility deficiencies to Range Operations.

i. The Contractor Shall perform a variety of tasks to check and troubleshoot scenario enabling mechanisms and targets throughout all facilities.

j. The Contractor Shall ensure controls and target mechanisms are operational prior to and after use.

k. The Contractor Shall replace batteries, switches, cables, coil boxes, microcircuits, targets, tightens covers and plugs to keep out dirt and water.

l. The Contractor Shall return inoperable parts to the range maintenance shop for repair and refit.

m. The Contractor Shall ensure any supporting power generators are operational and fuel is available.

n. The Contractor Shall report generator malfunctions to Range Operations so the equipment can be repaired or replaced.

o. The Contractor Shall be able to use a variety of shop tools such as hammers, handsaws, shapers, planers, belt sanders, power saws, power planers, etc.

p. The Contractor Shall be able to set up, adjust, and adapt hand and power tools to accomplish variety of maintenance and sustainment tasks.

q. The Contractor Shall be able to carry paint and painting materials while at the work site. Shall be able to apply prime coat to rough work such as training buildings and applies finished coats to surfaces where protection rather than appearance is of concern. Must be able to lift 50 pounds.

r. The Contractor Shall be able to cut lumber to specified dimensions using power tools or a table saw.

s. The Contractor Shall be able to make minor repairs on wooden buildings and structures such as replacing siding, nailing down loose boards, etc. Replaces broken or damaged hardware such as brackets, hinges, or knobs.

t. The Contractor Shall be able to operate a vehicle and may be required daily to answer emergency service calls at military training facilities (Telecommunications).

u. The Contractor Shall be required to load and unload vehicle, ensure cargo is protected from weather and is secure for transport and pick up and drop off training equipment at Range Operations buildings or the MDW Regional Training Support Center (RTSC).

v. The Contractor Shall be required to haul a variety of trailers utilizing a ball hitch or pintle style hitch.

w. The Contractor Shall be able to inspect facilities for damage, cleanliness, and accountability of government.

property after the conclusion of each training evolution.

x. The Contractor Shall cleans and lubricate tools, machines, and equipment.

1.9.2 CURRENT OPERATIONS SUPPORT SERVICES (5 - Contractor Positions)

1.9.2.1 Customer Service Desk.

a. The Contractor Shall support the Current Operations Customer Service Desk and Fire Desk radio room. Maintains two-way communication between Range Operations and the Operating Units by using range radio systems and telephone networks to open and close firing ranges, weapons training facilities, and training areas and to facilitate safety oversight.

b. The Contractor Shall manage large amounts of incoming phone calls and customer interactions.

c. The Contractor Shall identify and assess customers’ needs to achieve satisfaction, safe training conduct and complete any associated business transactions to support training.

d. The Contractor Shall provide accurate, valid, and complete information by utilizing standard operating practices and business rules establish for Range Operations

e. The Contractor Shall promote the Interactive Customer Evaluations (ICE) program.

f. The Contractor Shall maintain records of unit / customer in processing/out processing paperwork, process customer accounts and file documents according to standard operating practices and business rules.

g. The Contractor Shall follow communication procedures, guidelines and policies and engage customers.

1.9.2.2 Range Fire Desk Operations.

a. The Contractor Shall follow applicable guidelines and checklists to ensure that only authorized weapons are used at appropriate ranges and that training by units is safe and conducted in accordance with applicable regulations, technical manuals, field manuals, guidance, and approved training packets. Uses safety instructions and guides that are relevant to current or planned range usage.

b. The Contractor Shall utilize s RFMSS and other program of record systems The Contractor Shall track scheduled training units on the scheduled ranges and training areas.

c. The Contractor Shall update and post current range status in real-time during training operations in RFMSS.

d. The Contractor Shall Coordinate medical evacuations, fire, accident, Explosive Ordnance Disposal (EOD), and other emergency requests between using units and responding personnel.

e. The Contractor Shall track and account for all range incidents and immediately initiate emergency procedures if required. The Contractor Shall then fill out the checklist in RFMSS immediately after conclusion of the incident.

f. The Contractor Shall alert the Officer in Charge, Range Safety Officer, and Range Control personnel of any Cease Fire actions as they occur.

g. The Contractor Shall account for and track for all downrange personnel in RFMSS and ensure that communications are maintained.

h. The Contractor Shall enter range utilization data in RFMSS as units complete training and upon unit departures.

i. The Contractor Shall conduct the RFMSS End-Of-Day function and enter any required missing data.

j. The Contractor Shall update and maintain RFMSS Logs. Logs are the following:

• DA 1594 Journal

• Airspace Activation/Deactivation

• Status Change

• Commo Check

• Inspection

• Downrange

• Incident

• No Show

• Ammunition

• Personnel

• Vehicle

• Aircraft

• Utilization

• Unit Check-In

k. The Contractor Shall validate unit compliance with their approved range and training area request.

l. The Contractor Shall deliver range operations reports as required utilizing RFMSS or any other data accounting source utilized at

Range Operations.

1.9.2.3 Range Inspection Services.

a. The Contractor Shall provide range safety inspection services in accordance with AR/DA PAM 385-63, Installation Range SOPs, and Range Cards specific to corresponding ranges.

b. The Contractor Shall conduct on-site inspections in accordance with the approved inspection schedule of the Range Training Areas to confirm strict adherence by users to range safety regulations, ensure range area policing is performed, and report any range maintenance issues to the Range Control Safety Officer.

c. The Contractor Shall monitor Range Training Areas events as outlined in the Government approved training schedule (RFMSS). The Contractor Shall immediately call a cease fire, if necessary, when range or safety procedures are violated.

d. The Contractor Shall make onsite recommendations to the Officer in Charge of the training event, to correct safety issues and facilitate the safe continuation of training. The Contractor Shall immediately notify Range Control of any unresolved issues.

e. The Contractor Shall conduct an onsite range safety brief to the training unit that covers all areas of the Range Card from the range SOP.

f. The Contractor Shall deliver the Range Safety Officer feedback on units’ use of training facilities. Feedback shall be from the Contractor review of actual training performance, personal interviews, and customer comment sheets to revise special instructions in range packets, Range Cards, and Range Control procedures.

g. The Contractor Shall, in accordance with Inspection Schedule, monitor multiple dispersed training venues as identified at the task order level. At a minimum, The Contractor Shall provide sufficient staffing to simultaneously monitor geographically dispersed training venues.

1.9.3 ADMINISTRATIVE/CLERICAL SUPPORT SERVICES (1 – CONTRACTOR POSITION)

General Services.

a. The Contractor Shall possess basic knowledge and skill in the use of office automation equipment including computer operation, MS Office programs, database and spreadsheet programs, desktop publishing equipment, copiers, and communication equipment.

b. The Contractor Shall use desktop and web-based training support resource and financial management programs and tools to schedule, process and manage installation training support resources.

c. The Contractor Shall provide training support utilization reports on training support facility usage, unit strength, training days and component utilization.

d. The Contractor Shall provide the training and units utilization information to other Installation directorates briefings and charts as directed.

e. The Contractor Shall perform physical and electronic file management to include creating and updating unit training folders, training utilization records, unit activity files, and other training or administrative files and folders.

1.9.3.1 Training Support Request Processing. The Contractor Shall perform training support resource processing and scheduling functions as follows:

a. The Contractor Shall use the Government’s Range Facility Management Scheduling System (RFMSS) Program.

b. The Contractor Shall receive, process, and schedule training support requests for the Fort Walker Training population.

c. The Contractor Shall coordinate training support resources, facilities, products, and services from other directorates related to training at the Fort Walker.

d. The Contractor Shall review training support requests for proper format, submission deadlines, initial scheduling conflicts, available training support capability, and recommend alternate support resources based on the requested activity.

e. The Contractor Shall perform scheduling data entry for coordinated training support resources in RFMSS and assist in providing confirmation communications to the requesting organizations.

f. The Contractor Shall review all training request 60 days out and provide feedback and recommendations on scheduling conflicts and conditional reservations at the weekly range scheduling meeting.

g. The Contractor Shall assist in the planning, coordination, and execution of the Fort Walker Yearly Training Conference.

h. The Contractor Shall research and analyze all SRP real property assets to ensure facility codes are accurately reflected in RFMSS and synched with the Army Range Requirements Model (ARRM).

i. The Contractor Shall prepare cost estimates for each training event and calculate final charges at the conclusion of each event.

j. The Contractor Shall analyze all requests for exceptions to MDW Fort Walker policies and make recommendations to the Range Scheduling Manager

k. The contractor shall assist the RFMSS Functional Administrator with utilization data collection from the Government’s Range Facility Management Scheduling System (RFMSS) Program.

1.9.3.2 Customer Service Support. The Contractor Shall perform service activities related to training support as follows:

a. The Contractor Shall assist customers in person, telephonically, and through authorized electronic media by providing information, planning, processing, and scheduling of installation training support resources.

b. The Contractor Shall advise the installation training population on U.S. Army and Fort Walker Training Regulations, specifically but not limited to; AR 5-9, AR 385-63, AR 350-1, AR 350-19, AR 350-38, DA Pam 385-63, DA Pam 415-28, APH Regulation 95-2, APH Regulation 350-1, and APH Regulation 350- 2.

c. The Contractor Shall assist prospective customers in establishing training accounts and maintain a Delegation of Authority Matrix.

d. The Contractor Shall perform in processing /Out Processing Training Organizations for scheduled training events on the installation.

e. The Contractor Shall notify customers 90 days prior to account expiration date and aid to renew account.

f. The Contractor Shall perform customer support services and activities directly related to the safe and effective support for units in training to include the following:

1). maintain joint use agreements.

2). receives, publish, and distribute training bulletins. The Contractor Shall initiate and coordinate agreements for customers that train in a reimbursable status.

1.9.3.3 Range Control Scheduling. The Range Control Scheduler is the interface between the Range Control facility and the customer via the RFMSS system.

a. The Contractor Shall manage the RFMSS scheduling module which includes the Two-Week Calendar, Range Control Request Number Identification (RCNI) lookup, Range Bulletin, Request processing, Request Templates, Communication Log, and Co-use agreements.

b. The Contractor Shall review and provide a recommendation for Government approval in RFMSS of all training requests for range and training areas.

c. The Contractor Shall schedule all training area maintenance activities in RFMSS in accordance with the Range Control Officer’s maintenance schedule.

d. The Contractor Shall resolve scheduling, safety, and environmental conflicts that are highlighted in RFMSS in accordance with installation range SOPs.

e. The Contractor Shall deliver range bulletins and scheduling reports.

f. The Contractor Shall utilize the RFMSS reports module (Airspace, Scheduling, Summary, Utilization, Down Range, Incident, and Ad-Hoc reports) to meet monthly reporting requirements.

2.0. PERSONNEL

2.0.1. The Contractor Shall provide experienced personnel to perform the required services. Contractor employees shall be trained, qualified, certified, and licensed under the requirements specified in individual parts of the PWS prior to starting work.

The Contractor Shall maintain records and make them available to the Contracting Officer (KO) upon request of, training qualifications, certifications, and licenses. The Contractor Shall ensure that the employees remain fully qualified during performance of this contract. The Contractor Shall employ only persons able to speak, read, write, and understand English.

2.0.2 The KO will, and The Contractor Shall, ensure services to be delivered are non-personal services and both parties recognize that no employer-employee relationships exist between the Government and the Contractor and/or between the Government and the Contractor’s employees.

2.0.3 Contractor employees shall be well groomed, neat in appearance and dressed appropriately for the work to be done and be easily identified. Contractor personnel shall wear a badge that clearly identifies them as a contract employee. This shall be accomplished by wearing Contractor provided badges that contain a personal picture, full name of employee, professional title, and Contractor's name. Contractor employees shall not wear military uniforms or pieces of uniforms.

2.0.4 Replacement of Personnel: When replacing any key personnel, the contractor is responsible to ensure that all personnel have the experience and knowledge as outlined in paragraph 2.1. The Government may ask for credentials if there is a failure to perform against the deliverables by any contractor employees. The Contractor Shall notify the KO and COR immediately if there is going to be a gap in service.

2.0.5 Termination: Immediately upon a resignation, The Contractor Shall return CAC card, and physical and intellectual properties used and generated under this contact.

2.0.6 Table 2.1 establishes the estimated number of contractor personnel expected to perform on site to meet the deliverables of this contract.

2.1 KEY PERSONNEL AND QUALIFICATIONS/EXPERIENCE

1. RANGE MAINTENANCE SPECIALIST. (4 - CONTRACTORS). (PWS: 1.9.1, 1.9.1.2, 1.9.1.3).

Minimum Qualifications:

Education

- The Contractor Shall possess high school diploma, equivalent or technical education classes, postsecondary trade or vocational schools, or community college courses, or

- The Contractor Shall have 12 months of continuous on-the-job training.

Training

- As outlined in PWS 3.8

- The Contractor Shall have 12 months of continuous on-the-job training.

Experience

- Apprenticeship or on the job experience or Military.

- The Contractor Shall possess a basic knowledge of power tools to include Drill, Hammer Drill, Impact, Reciprocating Saw, and Circular Saw.

- The Contractor Shall be able to operate an ATV, UTV, Zero Turn Mower, Front Deck Mower, Weed Trimmer, Chainsaw, Generator, and Leaf Blower. The Contractor Shall fill out utilization logs and preventative maintenance checklist on all equipment prior to and after use.

- The Contractor Shall possess general maintenance and repair experience. The Contractor Shall possess experience or knowledge in; mechanical drawing, electricity, woodworking, blueprint reading, mathematics, and computers are useful.

Maintenance and repair workers often do work that involves electrical, plumbing, heating, and air-conditioning systems or painting and roofing tasks.

- The Contractor Shall be able to operate a motor vehicle safely with and without a trailer. Trailers can be ball hitch style and pintle hitch style connection.

Licenses, Certifications, and Registrations

- The Contractor Shall possess a valid State Driver’s License.

Important Qualities

- The Contractor Shall possess strong initiative and an ability to work both collaboratively and autonomously.

- The Contractor Shall possess sound business skills. Must be able to, tracking inventory, and guide team on projects.

- The Contractor Shall be detail oriented. Must be able to precisely cut, measure, and modify the materials.

- The Contractor Shall possess customer-service skills. The Contractor Shall interact with customers on a regular basis.

- The Contractor Shall possess dexterity. The Contractor Shall use many tools and need hand-eye coordination to avoid injuring themselves or damaging materials.

- The Contractor Shall possess strong Interpersonal skills. The Contractor Shall need to work as a member of a team, cooperating with and assisting others and interact with customers.

- The Contractor Shall possess strong Math skills. The Contractor Shall use math skills, including basic trigonometry, to calculate the area, size, and amount of material needed for the job.

- The Contractor Shall possess Physical strength. Use heavy tools and materials that weigh from 45 up to 75 pounds. They also must be able to stand, climb, or bend for many hours.

- The Contractor Shall possess Problem-solving skills. The Contractor Shall work independently with little guidance.

- The Contractor Shall possess Reading comprehension skills. The Contractor Shall possess advanced reading ability to understand and follow complex instructions for installing certain products.

URBAN OPERATIONS/MAINTENANCE SPECIALIST. (1 - CONTRACTOR). (PWS: 1.9.1.4).

Minimum Qualifications:

- The Contractor Shall possess high school diploma, equivalent or technical education classes, postsecondary trade or vocational schools, or community college courses.

- Military equivalent

- Technical Courses will be considered.

- 2yr degree or higher preferred

Training & Experience

- Apprenticeship or on the job experience or Military.

- The Contractor Shall have a minimum of 10 years military and/or law enforcement experience (or combination thereof) in a Combat Arms Military Operation Specialty and/or have served in a law enforcement capacity that requires subject matter expertise in the safe execution of high-risk operations in an urban environment (i.e. – SWAT/SRT).

The Contractor Shall possess a valid State Driver’s License.

- The Contractor Shall be able to lift and carry 50lbs and work in inclement weather while in a military training environment that replicates austere work conditions, and when necessary, wear ballistic personal protective equipment, such as body armor.

- The Contractor Shall be familiar with basic first responder triage and possess the ability to coordinate responses for higher levels of medical care.

- The Contractor Shall possess strong initiative and an ability to work both collaboratively and autonomously.

- The Contractor Shall possess sound business skills. Must be able to, tracking inventory, and guide team on projects.

- The Contractor Shall be detail oriented. Must be able to precisely cut, measure, and modify the materials.

- The Contractor Shall possess customer-service skills. The Contractor Shall interact with customers on a regular basis.

- The Contractor Shall possess dexterity. The Contractor Shall use many tools and need hand-eye coordination to avoid injuring themselves or damaging materials.

- The Contractor Shall possess strong Interpersonal skills. The Contractor Shall need to work as a member of a team, cooperating with and assisting others and interact with customers.

- The Contractor Shall possess strong Math skills. The Contractor Shall use math skills, including basic trigonometry, to calculate the area, size, and amount of material needed for the job.

- The Contractor Shall possess Physical strength. Use heavy tools and materials that weigh from 45 up to 75 pounds. They also must be able to stand, climb, or bend for many hours.

- The Contractor Shall possess Problem-solving skills. The Contractor Shall work independently with little guidance.

- The Contractor Shall possess Reading comprehension skills. The Contractor Shall possess advanced reading ability to understand and follow complex instructions for installing certain products.

2. CURRENT OPERATIONS SPECIALIST (5 - Contractors) (PWS: 1.9.2.1, 1.9.2.2, 1.9.2.3)

- The Contractor Shall possess high school diploma, equivalent or technical education classes, postsecondary trade or vocational schools, or community college courses.

- Military equivalent

- Apprenticeship or on the job experience or Military.

Experience

- Military equivalent

- Proven customer support experience or experience as a client service representative

- Tactical Safety

- The Contractor Shall possess a valid State Driver’s License.

- Range Officers Professional Development (Provided online by the Government)

- The Contractor Shall possess Communication skills. Contractor must be able to convey information clearly and persuasively. Contractor must discuss issues and negotiate with others, direct staff, and explain policies and decisions to people within and outside the organization.

- The Contractor Shall possess decision-making skills. The Contractor Shall adhere to organizational policies; Contractor must be able to assess different options and choose the best course of action and explain those to the customers.

- The Contractor Shall possess leadership skills. The Contractor Shall assist the government in enforcing policies, supporting training units, and issuing resources.

- The Contractor Shall possess problem-solving skills. The Contractor Shall assist the government to identify and resolve issues within an organization. They must be able to recognize shortcomings and carry out solutions.

- The Contractor Shall possess time-management skills.

- The Contractor Shall possess creativity. The Contractor Shall produce designs showing potential problems and remedies for them. They must be creative, to deal with situations that are unique to a project.

- The Contractor Shall possess critical-thinking skills. The Contractor Shall be able identify hazards to humans and property in the workplace or on a training range before those hazards cause material damage or become a health threat.

- The Contractor Shall possess observational skills. The Contractor Shall be able to observe and learn how operations function so that they can identify risks to people and property. This requires the ability to think in terms of overall processes within an organization. The Contractor Shall be able to recommend systemic changes to minimize risks.

3. ADMINISTRATIVE/CLERICAL SPECIALIST (1 - CONTRACTOR) (PWS: 1.9.3, 1.9.3.1, 1.9.3.2)

- Apprenticeship or on the job experience or Military.

- On the Job Training will be provided to learn industry-specific terminology and practices.

- Previous administrative work experience required to include administrative procedures, preparing documents.

None

- The Contractor Shall possess decision-making skills. Secretaries and administrative assistants often prioritize tasks and make decisions on their employers’ behalf, so good judgment is essential.

- The Contractor Shall possess interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others.

-The Contractor Shall possess organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently.

-The Contractor Shall possess writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.

TABLE 2.1. REQUIRED MANPOWER (12)

POSITION PERSONNEL

QUANITY

REQUIREMENT

RANGE MAINTENANCE SPECIALIST 4 REQUIRED

URBAN OPERATIONS/MAINTENANCE SPECIALIST 1 REQUIRED

CURRENT OPERATIONS SPECIALIST 5 REQUIRED

ADMINISTRATIVE/CLERICAL SPECIALIST 1 REQUIRED

3.0 CONTRACT ADMINISTRATION INFORMATION

3.1. SUPPORT LOCATIONS/WORK HOURS:

3.1.1 PLACE OF PERFORMANCE: The work to be performed will be performed at Fort Walker, Virginia government owned facilities. The work to be performed under this contract will be performed in both office and field environments.

3.1.2 HOURS OF OPERATION: The Government shall accept services performed under this contract and as scheduled Sunday through Saturday. The Government’s core duty hours are 0700 to 1630 for specific services under this contract but includes 24/7 operations with rotating shifts, and the contractor is expected to adhere to the requirements establish to support the Government.

Unless otherwise specified in the contract, The Contractor Shall be prepared to provide support 24 hours per day, 7 days per week, 365/366 days per year, to include Federal holidays to facilitate the 242 allocated training days on any day of the year.

Shift Rotations include:

A. Normal core hours of operations: Between 0700 – 1630hrs – 8 working hours required. Shifts are subject to change based on Army requirements.

B. Shifts: Demonstrates 24-hour coverage

1. 0600- 1430hrs – 8 working hours required.

2. 1200- 2030hrs – 8 working hours required.

3. 1800- 0230hrs – 8 working hours required.

4. 0230hrs -1030hrs – 8 working hours required.

3.1.3 RECOGNIZED HOLIDAYS:

New Year’s Day 1 January Martin Luther King’s Birthday Third Monday in January President’s Day Third Monday in February Memorial Day Last Monday in May Independence Day 4 July Juneteenth 19 June Labor Day First Monday in September

Columbus Day Second Monday in October Veterans’ Day 11 November Thanksgiving Day Fourth Thursday in November Christmas Day 25 December

Notes:

If a holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday. All Federal Holidays will be subjected to scheduled operational training.

3.1.4 PLAN OF ACTIONS & MILESTONES (POA&M): The Contractor Shall submit a plan of action & milestone (POA&M) that specifies the tasks and timeline to accomplish all tasks. The POA&M shall be submitted to the COR for review and approval within 60 days after contract award.

POST-AWARD MEETING: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5, Post Award Orientation. The KO, Contracting Officer’s Representative (COR), On-Site Contracting Officer Representative (OSCOR) and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor’s performance. At these meetings the KO will apprise the Contractor of how the government views the Contractor’s performance and The Contractor Shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the Government.

3.1.4.1. KICKOFF MEETING – Kick-Off meeting shall be conducted at Government facilities no later than 15 business days after award. The purpose of this kickoff meeting is to:

• Introduce key Government and Contractor personnel.

• Review terms and conditions of the contract

• Review PWS requirements, schedule (to include travel) to ensure understanding between all parties.

• Discuss planning strategy, Phase in & out.

• Discuss special site considerations,

• Discuss logistics, and overall content and structure of the submittals and deliverables.

• Discuss any other items the COR may deem appropriate to discuss.

• Obtain Non-Disclosure Agreements from ALL Personnel performing on this contract.

• In addition, administrative items, such as invoicing, communication mechanisms, access to Government systems, etc. will be addressed System Authorization Access Request (SAAR) 2875 forms provided by the Government for Common Access Card issuance.

• Provide answers to Contractor questions regarding the administration of the contract.

• Establish preliminary dates for future program events.

3.1.4.2. The Contractor Shall prepare respective briefs and a proposed project schedule for the kickoff meeting that outlines timing and activities.

3.1.4.3. The Contractor Shall prepare a Monthly Status Report (MSR) and send either via email to the On-site COR and primary COR, not later than the first workday of every month. These reports shall contain, as a minimum, a summary of tasks completed during the reporting period, and specific issues/problems encountered during the reporting period. At the end of 12 months, The Contractor Shall submit a final report which contains the same information as the monthly reports; however, it shall cover the entire period of performance. The reports shall be submitted to the COR for review/acceptance.

3.2 QUALITY ASSURANCE: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

3.3 QUALITY CONTROL PLAN: Quality Control (QC) Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1, Contractor Inspection Requirements). The Contractor Shall develop, implement, and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting performance to ensure all requirements are met. The Contractor’s QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction recommendation; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The Contractor Shall provide to the Government their quality control documentation within thirty (30) days after award or with the Contractor’s proposal if it is an evaluation factor, three (3) copies of a comprehensive written QCP shall be submitted to the KO and COR within five (5) working days when changes are made thereafter. After acceptance of the QCP, The Contractor Shall receive the Contracting Officer’s (KO’s) acceptance in writing of any proposed change to their QC system.

3.4 CONTINGENCY PLAN: For those tasks identified as essential, The Contractor Shall develop a contingency plan to provide a reasonable assurance of continuation of those services during crisis conditions. The Contractor Shall also identify any employees that have military mobilization recall commitments and have adequate plans for replacing those employees in the event of mobilization. The Contractor Shall provide a copy of the contingency plan to the Contracting Officer and the COR no later than 15 days after receipt of contract award or at the Post Award Orientation Conference.

3.4.1 Continuation of Essential DoD Contractor Services During Crisis IAW DoDI 3020.37: The capability provided in this contract is mission essential to the Government. In the event of a crisis declared overseas or in the United States, not affecting the local area The Contractor Shall perform all services required in this contract until notified otherwise by the Contracting Officer or COR.

3.4.2 In the event a crisis declared in the United States which affects the local area, The Contractor Shall perform the following services, identified as mission essential, in accordance with this contract unless and until notified otherwise by the Contracting Officer. The listed services are essential due to the lack of available Government Personnel to immediately perform them.

3.4.3 The Contractor Shall report in Contractor Manpower Reporting Application (CMRA) (https://cmrs.army.mil) pursuant to the Sec Army policy required by the National Defense Authorization Act for FY2008, Section 807.

3.5 GOVERNMENT DOWN TIME. The Government (Installation Commander or Designee) may decide to close all or part of the Government Installation in response to unforeseen emergency or similar occurrence. Emergencies include but are not limited.

to, adverse weather such as snow or flood, an act of God such as Tornado or Earthquake, or a base disaster such as a natural gas leak or fire. Contractor personnel are considered non-essential personnel for purposes of instructions regarding this emergency.

Regarding work under contract, the Government shall retain the following options:

a. The Government may grant a time extension delayed by the closure equal to the time of the closure, subject to the availability of funds and period of performance limitations.

b. The Government may forego the work. The contractor will not be paid for work not performed.

c. The Government may reschedule the work on any day satisfactory to both parties.

d. If there is a need for the support during the installation closure and a government employee will be present, contractor may be required to work on-site.

3.6 OCCUPATIONAL SAFETY: The Contractor Shall ensure the safety of their personnel. Requirements for safety will be strictly adhered to as they pertain to Contractor operations and as required by Industrial Safety and Health Law, Army Regulations, and local policies.

3.7 SECURITY REQUIREMENTS: All contractor and all associated sub-contractor’s employees requiring physical access to Fort Walker for contract performance shall comply with applicable installation access and local security policies and procedures.

The Contractor Shall also provide all information required for a check of records through databases including, but not limited to, the National Crime Information Center (NCIC) Interstate Identification Index (III) and the Terrorist Screening Database to meet installation access requirements to be accomplished by the Fort Walker police or security personnel. Contractor workforce shall comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

Contractor personnel performing under this contract must have favorable results from the Federal Bureau of Investigation (FBI) fingerprint check and submit all required information for the National Agency Check with Inquiries (NACI) at time of the proposal submission and must maintain the level of security required for the life of the TO. Contractor and all associated sub-contractor’s employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. All contractor and associated sub- contractor employees who require physical access to Fort Walker for contract performance shall present an Acceptable Identity Source Document, as identified in Section 2 of Attachment 4 of DoD Directive-Type Memorandum 09-012, “Interim Policy Guidance for DoD Physical Access Control” (available at http://www.dtic.mil/whs/directives/corres/pdf/DTM-09-012.pdf) to access the installation. The Contractor Shall maintain awareness of contractor or subcontractor employees who have been vetted and approved to access the installation and shall notify the Contracting Officer in writing within 48 hours of any contractor or sub-contractor employee who resigns, is terminated, or for any other reason is no longer authorized to access Fort Walker for the purpose of performance of this contract. For contracts with a performance period longer than three months, The Contractor Shall reconcile his roster of currently approved personnel with the Fort Walker Visitor Control Center (VCC) to ensure that both the Contractor and Fort Walker maintain accurate awareness of the contractor and subcontractor employees who are authorized to access the installation. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

3.8 REQUIRED TRAINING: The Contractor Shall provide annual training to ALL employees. Contractor is encouraged to leverage existing online tools that are provided by the government or classes aboard the installations. The COR is responsible for assisting the Contractor in obtaining this training, if requested. The following training classes at a minimum shall be completed:

• Anti-terrorism awareness

• IWATCH

•…