A01_QASP.pdf

QUALITY ASSURANCE PLAN (QASP)

Aberdeen Test Center

Repairs of ATC Railroad

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) has been developed as the principal basis for assessing overall performance of the railroad repair contract.

This document will be used by the Government to evaluate the Contractor’s performance to assure they are timely, effective, and are delivering the services and products specified in the contract.

This QASP provides the methodology by which the Contractor's performance will be monitored and to establish performance benchmarks that ensure a quantifiable basis for measuring effectiveness. The plan is designed to limit surveillance to the minimum necessary to verify that the Contractor is satisfactorily performing services directly related to the performance requirements of the Performance Work Statement (PWS). The performance requirements are those designated with corresponding performance measures and performance standards.

2. AUTHORITY

Authority for issuance of this QASP is provided under Part 46 of the Federal Acquisition Regulation, Inspection of Services clauses, which provides for inspection, acceptance and documentation of the service called for in the contract or order. This acceptance is to be executed by the contracting officer or a duly authorized representative.

3. RESPONSIBILITIES

The Government resources shall have responsibilities for the implementation of this QASP as follows:

a. Contracting Officer (KO) – The KO ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the contract and safeguards the interests of the United States in the contractual relationship. It is the KO that assures the Contractor receives impartial, fair, and equitable treatment under the contract. The KO is ultimately responsible for the final determination of the adequacy of the Contractor’s performance.

b. Contracting Officer Representative (COR) - The COR is responsible for administrative and technical oversight of the contract and assures proper

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

Government surveillance of the Contractor’s performance. The COR function is responsible for a wide range of surveillance requirements that effectively measure and evaluate the contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. Any changes that the Contractor deems may affect contract, price, terms, or conditions shall be referred to the KO for action.

c. ATC Contracts Branch – The Contracts Branch provides centralized contracts management support to all ATC activities to include, but not limited to, the following: technical advice in the preparation of Acquisition Request Packages, QASP preparation and implementation, training, development of internal policies and procedures, and serves as the liaison office between contracting activities and ATC.

4. METHODS OF QA SURVEILLANCE

Surveillance of contractor performance is the method used by the Government to determine whether the contractor is effectively and efficiently complying with all terms and conditions of the contract. The COR may use the surveillance methods listed below in the administration of this QASP:

a. Inspection: A method carried out by visual examination of a product (e.g., meeting minutes, data from testing, plans, procedures, reports, or documentation) or process.

b. Analysis: A method that is carried out by detailed examination to assess the application of the techniques used in order to determine if they are appropriate and effective.

c. Demonstration: A method carried out by operation of a process from start to finish or the operation of the system, or part of the system, that relies on observable functional operation.

d. Customer Feedback: A method carried out by soliciting customer/end user satisfaction of technical services performed by the contractor.

5. PERFORMANCE EVALUATION.

The contractor will be evaluated in the following areas:

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

Performance Requirement Summary

Performance Requirement

PWS

Para

Performance Measure

Performance Standard

Acceptable Quality Level

(AQL)

Surveillance Method

Perform railroad maintenance

1.0 Technical

Accuracy, Clarity, and Completeness

Railroad maintenance has been performed

IAW UFC 4-860-

03.

Meets the minimum acceptable limits in UFC 4-860-03 for unrestricted rail transport.

Inspection, Analysis, Demonstration, Customer Feedback

Timeliness Tasks performed per established schedules.

Meets delivery schedule 100% of the time (excluding government caused delays).

Inspection

2. AUTHORITY