W91WFU-19-R-0001__Q_&_As_DES_ESS__8_May_19.pdf

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USAG- S Electronic Security System Sustainment Services
Solicitation number
W91WFU19R0001
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This solicitation requests proposals for non-personal electronic security system sustainment services at multiple sites within the U.S. Army Garrison-Stuttgart areas of responsibility in Germany. The services include preventative, corrective, and emergency maintenance of electronic security systems and closed-circuit televisions. The contract term is a base year plus four option periods totaling 64 months. Offerors must be authorized to operate in Germany and perform the services outlined in the performance work statement. The contract type is firm-fixed price. The North American Industry Classification code is 561621 and there is no size standard due to the overseas performance. The solicitation includes questions and answers to clarify requirements and instructions for submitting proposals by the response date.

Additional Questions and Answers to Solicitation W91WFU-19-R-0001

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W91WFU-19-R-0001 – DES ESS – Questions & Answers As of 8 May 2019 (added Question and Answer

19)

1. Please confirm that the 20-page limit established for both Volume I — Technical and Volume III

— Past Performance refers only to the Narrative Discussion and that the required Table of Contents and Summary Section are outside of this page limitation.

Reference: Solicitation Addendum to Clause 52.212-1

Government Response: The solicitation has been revised as a result of this question. The Table of Contents and Summary Section do not count towards the page limits identified in the solicitation.

2. Please confirm if a Table of Contents, Summary Section, and/or Narrative Discussion is required for Volume II — Price. The RFP suggests that each volume must be broken up into these three parts; however, Volume II is intended to be submitted as an Excel file. Are offerors supposed to submit an additional pdf that includes a Table of Contents, Summary Section, and Narrative Discussion on our price to complement our completed Attachment 2: Pricing Matrix? If not, please clarify which volumes ought to include these sections.

Government Response: The solicitation has been revised as a result of this question. For Volume II - Price, a Table of Contents, Summary Section, and Narrative Discussion are not required.

3. Section 1 — Subfactor 1 requires that offerors submit a timestamped screenshot of our Industrial Security Facilities Database (ISFD) Facility Clearance Level (FCL) and Safeguarding Capability. Last September, ISFD was shutdown and replaced by the National Industrial Security System (NISS). Please confirm that providing a NISS screenshot is acceptable in lieu of the ISFD.

Government Response: The solicitation has been revised as a result of this question. Substitution of an NISS screenshot for ISFD is acceptable.

4. Section 2 — Subfactor 2 requires that offerors submit proof of VAR status for Lenel. Please confirm that submitting a Lenel VAR letter is outside of the established 20-page limit for the Narrative Discussion in Volume I — Technical.

Government Response: The solicitation has been revised as a result of this question. A Lenel VAR letter would not count towards the identified page limits in the solicitation.

5. Section 1 — Subfactor 1 and Section 2 — Subfactor 2 require that offerors submit attachments (e.g. ISFD screenshot, Service Level Agreement/VAR certification) to pass certain gates for evaluation. Please confirm that these additional attachments are outside the established 20-page limit for the Narrative Discussion in Volume I — Technical.

Government Response: The solicitation has been revised as a result of this question. The NISS screenshot and Lenel VAR and Service Level Agreement letters would not count towards the identified page limits in the solicitation.

6. Exhibit 3 — Estimated Program Documentation: Please confirm that the offeror is responsible for procuring spare parts. If the offeror is responsible, we request that the Government provide an estimated list of parts for each offeror to use for pricing and inclusion in the proposal. In lieu of an estimated list of parts, will the Government consider providing a spare parts budget number per year for the offeror to use? Also, please verify that this price includes shipment to the contractor's warehouse in Stuttgart, Germany.

Reference: Performance Work Statement Exhibit 6, Attachment 1 to the Solicitation

Government Response: The PWS has been revised as a result of this question. The Offeror is responsible for procuring all spare parts required. The government will provide an estimated breakout of device types and quantities for use as a reference point only. The Government makes no claim that spare part types, model numbers and quantities are inclusive of all usage requirement and contractor agrees to use the data at its own risk.

7. Provisioning of Commercial E-1 network: Please confirm the E-1 communication link between Brunssum, NL and Schinnen, NL is no longer required as part of this solicitation. Also, please confirm that the E-1 lines shall be included in the base and all option years ESS & CCTV Service CLINS 0001, 1001, 2001, 3001, and 4001.

Reference: Performance Work Statement para. 5.1.1, Attachment 1 to the Solicitation

Government Response: The PWS has been revised as a result of this question. There is no E-1 communication link between Brunssum, NL and Schinnen, NL required as part of this solicitation. The annual service bill for the commercial E-1 communication links identified in the PWS shall be paid by the Contractor.

8. Please confirm that offerors are responsible for procuring the Lenel SUSP agreement, the Pelco

SUSP agreement, and the Cisco agreement and that they should be included as part of the materials budget for CLINS 001, 1001, 2001, 3001, 4001, and 5001.

Reference: Performance Work Statement para. 5.12.5, Attachment 1 to the Solicitation

Government Response: The PWS has been revised as a result of this question. Offeror is responsible for procuring and/or renewing annual support agreement(s) for Lenel, Pelco, Cisco and data backup applications and shall be incorporated as part of the Offeror’s proposal.

9. We recommend the Government add Pelco VAR status as a requirement to Volume I — Technical Subfactor 2 as this is an integral requirement to maintaining the CCTV system.

Government Response: The Government acknowledges this recommendation.

10. Section 3 — Subfactor 3. Staffing/Management Plan states that "Offerors shall submit resumes, curriculum vitae (CV), or similar forms of documentation substantiating the minimum education, experience, and certification requirements for all key personnel IAW PWS para 1.13." PWS para

1.13 lists six key personnel positions (e.g. program manager, alternate program manager, ESS maintenance lead, CCTV maintenance lead, IA lead, and system administrator). Please confirm that submitting one-page resumes for each of the key personnel members is acceptable and considered to be outside the established 20-page limit for the Narrative Discussion in Volume I

— Technical.

Government Response: The solicitation has been revised as a result of this question. Documentation substantiating the minimum education, experience, and certification requirements for all key personnel will not be counted towards the page limits identified above.

11. Does the Government intend for the awarded contractor to assist with or take leadership of creating, maintaining, and updating RMF documentation (e.g. Policies and Procedures, Network Boundary Diagrams, Hardware/Software Lists, etc.) required to obtain and/or maintain an Authority to Operate?

Reference: Performance Work Statement para. 5.9.1, Attachment 1 to the Solicitation

Government Response: The PWS has been revised as a result of this question. The Contractor shall assist the Government in creating, maintaining, and updating RMF documentation and attend meetings with IA stakeholders as necessary in support of maintaining ATO approval and continuous monitoring or decommissioning of a system.

12. The IA Lead does not perform database administration. Will the government consider removing the requirement for the IA Lead to have the Microsoft SQL Certification? Otherwise, will the government consider allowing the IA Lead to have the Microsoft SQL Certification at the time of award of the ESS & CCTV Sustainment Services - Base CLIN 0001?

Reference: Performance Work Statement para. 1.13, Attachment 1 to the Solicitation

Government Response: The PWS has been revised as a result of this question. The Microsoft SQL certification for Database Administration requirement for the IA Lead has been removed.

13. Please confirm that if the IA Lead has a CCNP Certification, they do not require the CompTIA Network+ Certification as the CCNP credential encompasses the Network+ as it is a higher level and more comprehensive certification than the Network+.

Government Response: The PWS has been revised as a result of this question. The CompTIA Network+ Certification requirement has been removed for the IA Lead, as the CCNP Certification is satisfactory to meet the needs of the Government.

14. Will the government consider allowing the System Administrator to have the Microsoft SQL Certification at the time of award of the ESS & CCTV Sustainment Services - Base CLIN 0001.

Government Response: The solicitation has been revised as a result of this question. The Microsoft SQL Certification for the System Administrator must be obtained prior to contract performance.

15. Will the government consider reducing the networking credential for the System Administrator from CCNP to CCNA or Network+ as the CCNA and Network+ are the baseline certifications for network installation, operations and troubleshooting.

Government Response: The Government will not consider a change to the minimum certification requirements.

16. Please confirm that if the System Administrator has a CCNA or CCNP Certification, they do not require the CompTIA Network+ Certification as the CCNA and CCNP credential encompasses the Network+.

Government Response: The PWS has been revised as a result of this question. The CompTIA Network+ Certification requirement has been removed for the System Administrator, as the CCNP Certification is satisfactory to meet the needs of the Government.

17. Will the government consider changing the certification requirements for the System Administrator to allow all technical certifications to be covered by two or more individuals combined, provided each individual meets the Security Clearance, educational, and work experience requirements.

Government Response: The PWS has been revised as a result of this question. The Microsoft SQL Certification and Networking (CCNP) certification requirements for the System Administrator can be met with two or more individuals combined, provided each individual meets the Security Clearance and remaining technical requirements.

18. Exhibit 4 – Estimated Travel Data: the historical data for the remote location CLCS is four visits per year. Will the Government consider adding these additional trips to the estimated travel data?

Reference: Performance Work Statement para. 5.7.4 and Exhibit 4, Attachment 1 to the Solicitation

Government Response: The PWS has been revised as a result of this question. The estimated travel data gas been revised to incorporate recent actuals for the remote locations CLCS visits.

19. The Government states that “Company identifying information shall be limited to the cover page of the submitted proposal of each section with the exception of the SF1449, or as otherwise requested.” Please confirm that this restriction is limited to Volume I — Technical; that it only pertains to the use of company logos and company names; and does not apply to the NISS timestamped screenshot, the Lenel VAR letter, and any documentation substantiating the minimum education, experience, and certification requirements for all key personnel.

Government Response: Yes, the restriction does not apply to documentation such as the NISS timestamped screenshot, the Lenel VAR letter, and any documentation substantiating the minimum education, experience, and certification requirements for all key personnel.

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