Att_1_-_2019-04-08_ESS_Sustainment_PWS.pdf

409th CSB Ver 5 20180730

PERFORMANCE WORK STATEMENT (PWS)

USAG Stuttgart Electronic Security System (ESS) Sustainment

8 April 2019

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal services contract to identify, document, and perform life cycle sustainment, to include preventive, corrective, and emergency corrective maintenance on the US Army Garrison -

Stuttgart (USAG-S) Electronic Security System (ESS) and Closed-Circuit Television (CCTV) located at USAG-S operating sites within the USAG-S Areas of Responsibility (AOR). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 Background: The USAG-S and United States Navy Space and Naval Warfare Command (SPAWAR) Atlantic

Stuttgart Office are requiring sustainment services to the ESS and CCTV systems and equipment located at the USAG-S facilities in the USAG-S AOR. ESS and CCTV equipment failures affect the daily operations of USAG-S personnel with requirements to post the base security forces until the issue is resolved. Electronic security and surveillance equipment is utilized to reduce the security guard requirement in accordance with (IAW) security regulations.

1.3. Scope: The Contractor shall provide non-personal lifecycle sustainment services to include preventive, corrective, and emergency corrective support to the ESS and CCTV devices listed in the Exhibit 3 Estimated Program Documentation to this

PWS, including associated equipment not listed that shall be identified by the Contractor on the initial post-award site visit

(PWS Para 5.12). The Contractor shall provide an online trouble ticketing systems to track all of sustainment services.

Critical spare equipment and material shall be identified, procured, and provided as necessary to the on-site storage facility, reported via online asset management tool, and controlled adequately in order to reduce the risk of increased system downtime due to waiting for delivery of repair equipment. Training and System Administration shall also be included as a part of this sustainment support.

1.4 Objectives: The Contractor shall perform the following objectives for this project:

Project Management

Mobilization

Corrective Life Cycle Sustainment

Preventative Life Cycle Sustainment

Information Assurance / Cybersecurity Sustainment

System Administrator (SA)

Inventory Management

Training

As-built Drawings Updates

Removal

DoD Lock Program Field Support

Onsite Support

Off-base Contractor facility

Tools and Consumable Materials

Demobilization

Closeout Package

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed

IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s QCP shall be submitted to the Contracting Officer (KO) via the Contracting Officer’s Representative

(COR) for review within ten (10) days after date of contract award (A.001 Quality Control Plan)

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) days. If the Government has provided comments, the Contractor shall then have three (3) working days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the KO acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the KO no later than 30 days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How will the Contractor monitor work to ensure that performance complies with all deliverables (etc. timelines, deadlines, and goals)?

c. How will the Contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?

d. How will the Contractor monitor and ensure staff qualifications remain current and valid including DOCPER processes/approvals throughout contract performance?

e. How will the Contractor ensure all keys issued will remain controlled items (Paragraph 1.10 Key Control)?

f. How will the Contractor inventory and track maintenance of all Government Provided Equipment / Materials?

g. How will the Contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future?

h. How will the Contractor file and save all Quality Control related documents for the life of the contract plus 5 years?

1.5.1.1 Optional addendum to the QCP: Reserved

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within two (2) working hours of identifying those issues. Verbal reports shall be followed up by written reports within three (3) working days. (A.002 Notice of Issue/Potential Issue)

1.5.2. Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. holidays occurring during the normal workweek unless required by the Corrective Life Cycle Sustainment (CLSC) tasking (paragraph 5.7) or otherwise directed by the KO. When a

U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in January

Presidents Day 3rd Monday in February Memorial Day last Monday in May

Independence Day July 4th Labor Day 1st Monday in September

Columbus Day 2nd Monday in October Veteran’s Day November 11th

Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.3.2 Host Nation Holidays: Work shall be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the KO.

The German national and local holidays are:

New Year’s Day January 1st Three Kings Day January 6th

Good Friday Varies Easter Monday Varies

Labor Day May 1st Ascension Day Varies

Whit Monday Varies Corpus Christ Varies

Day of German Unity October 3rd All Saint Day November 1st

1st Christmas December 25th 2nd Christmas 26th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following:

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0800 to 1700, Monday through

Friday, except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of

0600 to 1800, Monday through Friday.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support between the hours of 0800 to 1700, Monday through Friday, with the exception of the Corrective Life-Cycle Sustainment (CLCS) tasking (paragraph 5.7) in which the minimum requirements is 24/7, 365 days a year of on-call service for non-working hours Emergency Corrective Maintenance

(ECM) (see response tables paragraph 5.7.5.1). The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6 Contractor Work Plan: Reserved

1.7 Training Holidays Days: Reserved

1.8 Place of Performance: The work to be performed under this contract will be performed at the following USAG

Stuttgart Operating Sites:

o Panzer Kaserne o Kelley Barracks o Patch Barracks o Robinson Barracks o Stuttgart Army Airfield (SAAF) o Kornwestheim MWR area

United States European Command (USEUCOM) Remote Sites: The time to respond to site and time to repair listed in paragraph 5.7.6 do not apply for these sites as there is no response time requirement. The Contractor shall follow the

Department of Defense (DoD) Foreign Clearance Guide (FCG) to obtain entry to the following countries.

www.fcg.pentagon.mil o Mons Belgium o Brunssum, Netherlands o Pristina, Kosovo

1.9 Security Requirements:

1.9.1 Security Program: Contractor personnel performing work under this contract must have up to a Top Secret with

Sensitive Compartmentalized Information eligibility (TS/SCI) clearance at time of the proposal submission, and must http://www.fcg.pentagon.mil/ maintain the level of security required for the life of the contract (reference 1.13 and Part 5 for specific personnel requirements). The security requirements are IAW with the Department of Defense Contract Security Classification

Specification (DD Form 254). The Contractor shall receive the DD 254 through the Army Centralized Contractor and

Security (ACCS) portal, which uses Army Contractor Support Element (CSE) for registration

(https://accs.army.mil/registration).

1.9.2 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract must have an active personnel security clearance up to TS/SCI level in the Joint Personnel Adjudication System (JPAS) at time of the proposal submission, and must maintain the level of security required for the life of the contract (reference 1.13 and Part 5 for specific personnel requirements). The security requirements are IAW the Department of Defense Contract Security

Classification Specification DD Form 254. The Contractor shall ensure that Contractor employees and subcontractor employees performing services under this contract comply with Federal Acquisition Regulation (FAR) 52.204-2 Security

Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The

Contractor shall ensure the employee complies with the Department of Defense Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M), and any revisions to DoD 5220.22-

M,. All personnel security clearances will be passed thru the ACCS Portal. The ACCS Portal is a system that the Army uses to process and track cleared Contractors that require access to sensitive information. The Contractor Facility Security Officer

(FSO) will be required to request an account from the Department of the Army Contractor Support Element (CSE).

Contractor personnel performing under this contract shall not travel to OCONUS until after the clearance and suitability review package has been completed in ACCS by Army CSE.

1.9.3 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe Regulation (AER) 190-16 Installation

Access Control or AER 604-1 Local National Screening Program (LNPS) in Germany specific contracts, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AER 190-16 or AER 604-1, the regulation takes precedent.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The

Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with

Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a

Contractor employee no longer requires access.

AER 604-1 can be found on the following website:

https://media.defense.gov/2015/Aug/26/2001922060/-1/-1/0/AER604-1.pdf

AER 190-16 can be found on the following website:

https://media.defense.gov/2017/Apr/27/2001921546/-1/-1/0/AER190-16.pdf

AER 190-16 G (German translation) can be found on the following website:

https://media.defense.gov/2017/Apr/27/2001921547/-1/-1/0/AER190-16-G.pdf

1.9.3.1 In addition, the Contractor shall provide the KO, via the COR, an Initial Installation Pass Log within three (3) calendar days after contract award (A.003 Installation Pass Log). The log must, at a minimum, contain the following information, the full names, email address and duration of access for any Contractor personnel working on this tasking, requiring access to the installation and not possessing a Common Access Card (CAC). The log shall be updated as employees are added or removed to the contract and do not yet have / will not have CACs. The Updated Installation Pass

Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log (A.003 Installation Pass Log)

1.9.3.2 The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within five (5) day. (A.003 Installation Pass Log) https://accs.army.mil/registration

1.9.3.3 Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within five (5) days (A.003 Installation Pass Log).

1.9.4 Common Access Cards (CAC): The Contractor shall submit the Trust Associate Sponsorship System (TASS) registration request (provided by the COR) to the COR within fifteen (15) calendar days after award (unless circumstances require otherwise and as directed by the KO) (A.004 TASS Registration Request). The COR will determine in writing which Contractor position will require CAC within five (5) business days after contract award. The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with requirements found on the following website:

https://www.dmdc.osd.mil/tass/

1.9.4.1 The Contractor shall provide a CAC log within the first 30 calendar days after contract award and within five (5) days after changes have been made (A.005 CAC Log) (unless circumstances require otherwise and as directed by the KO).

The COR will provide format and content for the log during the post award meeting. Note - CACs are Government property and must be monitored.

1.9.5 Background Checks: AER 604-1 provides guidance pertaining to background checks for U.S. and Host Nation

Contractors

1.9.5.1 U.S. Citizen: The Requiring Activities Security Manager through COR will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the stateside background check, if required, be unfavorable as determined by the Requiring Activities Security Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activities Security

Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activities Security Manager.

The Contractor shall forward a copy to the KO via the COR and the Requiring Activities Security Manager of each favorable background check within fifteen (15) days of receipt by the Contractor, identifying such with the appropriate contract number

(A.006 Favorable Background Check). The Contractor shall forward a copy to the KO via the COR and the Requiring

Activities Security Manager of each unfavorable background check within five (5) days of receipt by the Contractor, identifying such with the appropriate contract number (A.007 Unfavorable Background Check). When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.9.5.2 Local Nationals and Third Country Nationals: Reserved

1.9.6 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for

Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the

Army Physical Security Program (AR 190-13).

1.9.7 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

1.10 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the

Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall https://www.dmdc.osd.mil/tass/ prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The

Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.

1.11 Post Award Conference: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the

Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.11.1 Periodic Progress Meetings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the

Government to provide effective communication and impart necessary information. The Program Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.12 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the KO, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the KO. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.13 Key Personnel: The following personnel are considered key personnel by the Government: Program Manager, Alternate Program Manager, Maintenance Lead, IA Lead, and System Administrator. The Contractor shall provide a

Program Manager (PM) who shall be responsible for the performance of the work. The name of this person and an Alternate

Program Manager (APM), who shall act for the Contractor when the PM is absent for a time period no longer than 30 days, along with a current resume each of these individuals, shall be provided to the KO no later than fifteen (15) days after contract award (if different from proposal submission). (A.008 PM & APM Resumes). The PM and APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available between 0800 and 1700 Monday through Friday on all non U.S. Holidays. Qualifications for all key personnel are listed below:

a. PM:

Bachelor of Science degree in Business Administration/Management, or Engineering field (or equivalent)

(Engineering Equivalence: Professional Engineer licensure (PE) by any state or Engineer In Training

(EIT) certification)

At least six years of experience managing ESS installation and sustainment projects in DoD facilities

TOP SECRET clearance with SCI eligibility

Project Management Professional certification from Project Management Institute

b. APM:

Bachelor of Science degree in Business Administration/Management, or Engineering field (or equivalent)

(Engineering Equivalence: PE licensure by any state or EIT certification)

At least three years of experience managing ESS installation and sustainment projects in DoD facilities

c. Maintenance Lead – ESS ***:

At least five years of experience in performing ESS installation and sustainment projects in DoD facilities

TOP SECRET clearance with SCI eligibility

Lenel Certified Expert (LCE)***

Hirsch Velocity Certification***

d. Maintenance Lead – CCTV ***:

At least five years of experience in performing ESS installation and sustainment projects in DoD facilities

e. IA Lead:

Bachelor of Science degree in engineering, science, or equivalent (Engineering Equivalence: PE licensure by any state or evidence of successful passing the FE examination)

At least three years of experience in performing ESS installation and sustainment projects in DoD facilities

TOP SECRET clearance with SCI eligibility

Information Assurance Training (IAT) Level III

Microsoft SQL Certification – Database Administration

CompTIA Network+ Certification

Cisco routing and switching Certification (CCNP)

f. System Administrator:

Bachelor of Science degree in engineering field or equivalent

At least five years of experience in performing ESS installation and sustainment projects in DoD facilities

TOP SECRET clearance with SCI eligibility

Lenel Certified Expert (LCE)***

Hirsch Velocity Certification***

Pelco Endura Certification / Pelco VideoXpert Certified Solutions Specialist***

Microsoft SQL Certification

CompTIA Network+ Certification

Cisco routing and switching Certification (CCNP)

***Notes:

a. The ESS and CCTV Maintenance Lead(s) can be the same person.

b. The vendor specific certification for System Administrator (Lenel, Pelco, & Hirsch) and ESS Maintenance Lead (Lenel

& Hirsch) can be met with two or more individuals combined, provided each individual meets the Security Clearance and remaining technical requirements

1.14 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.14.1 Contractor workspace: Shall contain a sign (staging site, on-site office, and desk or work area) signifying the space is occupied by Contractor employee(s) to ensure that Government employees and the public know that they are not

Government employees. The proposed sign shall be submitted to the KO via the COR for review and acceptance Thirty (30) days after contract award (A.009 Contractor Workspace Signs). Contractor on-site office/staging areas will be the two (2)

ESS Frame Rooms reserved for exclusive use by the ESS sustainment Contractor at Kelley and Patch Barracks. Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name. Requirements for Contractor vehicles is addressed under Part 4 paragraph 4.4.

1.14.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges

IAW Contractor Identification (AE Reg. 27-715).

1.15 Contractor Travel: The Contractor shall travel at no additional cost to Mons, Belgium; Brunssum, Netherlands; and

Pristina, Kosovo during the performance of this contract to perform maintenance tasking. The Contractor shall be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. All travel requires

COR approval three (3) days prior to scheduled travel or two (2) hours prior when responding to an Emergency Corrective

Maintenance action. Travel Approval (A.010 Contractor Travel Approval) shall be requested through e-mail and will confirm that all requirements of the FCG for that specific country have been met by the traveler. The FCG is available online at https://www.fcg.pentagon.mil/fcg.cfm.

1.16 Other Direct Costs (ODCs): Reserved

1.17 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the

Government. These documents and materials may not be used or sold by the Contractor without written permission from the

KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.18 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The

Contractor and Contractor personnel shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS.

All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

The use of propaganda violates DoD Commercial Use of Imagery Guidelines stated at http://www.defenseimagery.mil/products/dodimagery/commercialuse.html The Contractor shall not cite any information

(e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.18.1 Non-Disclosure Statements: Reserved

1.19 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI (A.011 OCI Notification and Mitigation). The

Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements, which may be affected by the OCI.

1.20 Phase-In /Phase-Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the approximately sixty (60) day phase in/ phase out periods.

1.20.1 Phase-In Period: The period between the contract award and contract start date will constitute the phase-in period.

During the phase-in period, the Contractor shall prepare to assume full responsibility for all areas of operation in accordance with the terms and conditions of the contract. During the approximately sixty (60) calendar day phase-in period, the https://www.fcg.pentagon.mil/fcg.cfm http://www.defenseimagery.mil/products/dodimagery/commercialuse.html

Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. The Contractor shall take all actions necessary for a smooth transition of the contracted operations.

1.20.1.1 Phase-In Plan: The Contractor shall provide a phase-in plan as part of their pre-award proposal submission.

Within seven (7) days of contract award, the KO will review and/or provide approval through the COR. Should revisions be required, the Contractor shall provide a revised phase-in plan within three (3) days of receipt of comments by the KO (A.012

Phase In Plan).

1.20.2 Phase-Out Period: The phase-out period will be approximately sixty (60) calendar days prior to Contract expiration date.

1.20.2.1 Phase-Out Plan: The Contractor shall provide a phase-out plan (A.043 Phase Out Plan) no later than three (3) months from the final option period end date or within ten (10) days of notice by the government of its intent not to exercise the next option period, whichever is earlier. The Contractor shall include, but not limited to, the following areas when developing the POP to effect a smooth and orderly transfer of performance responsibility to the successor:

a. Employee notification.

b. Retention of key personnel.

c. Turnover of work-in-progress.

d. Inventories and transfer of Government property (if applicable).

e. Removal of Contractor property.

f. Backlog of open actions

g. Documents, libraries, and information transfer not already available on the Government shared drive.

h. CAC card/ID turn-in and clearing thru appropriate offices.

i. All other actions required to ensure continuity of operations.

The phase-put plan shall not include any proprietary information, as it may be utilized as part of the solicitation for a follow-on contract for services.

1.21 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.21.1 Host Nation Safety Laws and Regulations: The Contractor shall comply with applicable Host Nation Safety Laws and Regulations.

1.21.1.1 Reserved

1.21.1.2 The Contractor shall complete and provide safety notifications required by host nation authorities and will provide documented proof to the KO via the COR, no later than five (5) days after (A.014 Host Nation Safety Notification) that such notifications were made.

1.22 Environmental Compliance: Reserved

1.22.1 Environmental Compliance Plan and Program: Reserved

1.23 Required Training: The following provides information on training requirements that shall be performed at no additional cost to the Government.

1.23.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within thirty (30) days after contract start date or thirty (30) days after employment of new personnel (A.015 AT Level I Training Certificates). Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the KO, if a COR is not assigned) within thirty (30) days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies https://jkodirect.jten.mil/

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT

Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within thirty (30) days after completion of the training (A.015 AT Level I Training Certificates).

1.23.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within thirty (30) days of employment under this contract (A.016 OPSEC Training Certificates). Verification of the training shall be provided to the COR within thirty (30) days after completion of the training. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every

12 months. Verification of the training shall be provided to the COR within thirty (30) days after completion of the training.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local

OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within thirty (30) days after completion of the training (A.016 OPSEC Training Certificates).

1.23.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR.

This training shall be completed within thirty (30) days after the contract is awarded and within thirty (30) days after new employees commence contract performance, with the results reported to the COR within thirty (30) days after the contract is awarded and within thirty (30) days after new employees commence contract performance (A.017 iWATCH Training

Certificates). Verification of the training shall be provided to the COR within 30 days after completion of the training.

Training slides can be found on the Army OneSource we site:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx.

1.23.4 Information Assurance (IA) Training

1.23.4.1 Cyber Awareness Training: All Contractor employees, including subcontractors, requiring access to Government information systems shall complete the Department of Defense (DoD) IA Cyber Awareness Training within thirty (30) days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or thirty

(30) days after employment of new personnel. Verification of the training shall be provided to the COR within thirty (30) days after completion of the training (A.018 IA Cyber Awareness Training Certificates).

1.23.4.2 Information Technology (IT)/IA: All Contractor employees, including subcontractors, performing these functions shall comply with DoD and Army training requirements per Information Assurance Training Certification and

Workforce Management DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program DoD

8570.01-M, and Information Assurance AR 25-2 within thirty (30) calendar days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp.

1.23.4.3 Army Training Certification Tracking System (ATCTS): All Contractor employees, including subcontractors, performing services under this contract with access to a Government information system must be registered in ATCTS, the web address is https://atc.us.army.mil/iastar/index.php. Verification of registration shall be provided to the COR within thirty

(30) days after registration (A.019 ATCTS Registration). Contractor personnel must complete refresher training every 12 months. Verification of the training shall be provided to the COR within thirty (30) days after completion of the training.

1.23.5 Personally Identifiable Information (PII): Contractor employees, including subcontractors, performing services under this contract with access to PII and Government information shall complete “Identifying and Safeguarding PII” within thirty (30) days of employment. Contractor personnel shall complete refresher training every twelve (12) months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than 30 days after completion (A.020 PII Training Certificates). Training is available at http://iatraining.disa.mil/eta/piiv2/launchPage.htm

1.23.6 Threat Awareness and Reporting (TARP): Contractor employees, including subcontractors, performing services under this contract with access to Government installations shall complete TARP training within thirty (30) days of http://www.cdse.edu/catalog/elearning/GS130.html http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx https://ia.signal.army.mil/DoDIAA/default.asp https://atc.us.army.mil/iastar/index.php employment. Contractor personnel must complete refresher training every twelve (12) months. The Contractor shall provide the COR a copy of the training certificate(s) within thirty (30) days calendar days after competition (A.021 TARP Training

Certificates). Training is available at http://iatraining.disa.mil/eta/piiv2/launchPage.htm.

1.23.7 Network Access Training: The COR will provide the Contractor with the “USAG Stuttgart ESS Access Control

(AC) Policy and Procedures” which defines the required training for network access within 30 days after contract award.

Contractor shall comply with required policy an d provide all requested forms and documentation for users needing network access within thirty (30) days of receipt of policy (A.022 System Authorization Access Request (SAAR)) and within thirty

(30) days of any new employees commencing work that requires network access.

1.24 Authorization to Perform Services in Germany: Contractors performing services in the Federal Republic of

Germany (FRG) shall comply with German law. The Contractor shall determine whether performance requires registration with German authorities or authorization to do business in Germany and, if so, shall comply with all requirements. Whether or not registration or authorization to do business is required, the Contractor shall determine what documents or authorization its employees and any subcontractor employees must possess to work in Germany. The Contractor shall ensure affirmatively that its employees and subcontractor employees possess such documents or authorizations.

1.24.1 Contractor employees who: (a) are not nationals of Germany or other European Union countries; (b) are not members of the force, the civilian component or their dependents; or c) do not have assimilated status under Articles 71, 72, or 73 of the Supplementary Agreement to the NATO SOFA shall possess work and residence permits.

1.24.2 By acceptance of and performance under this contract, the Contractor affirms that it has complied with the requirements above. Compliance with this requirement and German law is a material contract requirement. Noncompliance by the Contractor or subcontractor at any tier shall be grounds for issuing a negative past performance evaluation and terminating this contract for cause.

1.25 Notice to Proceed: Reserved

1.26 Electromagnetic Compatibility Directive: The Contractor certifies that all electrical and electronic equipment and appliances furnished are in compliance with the Electromagnetic Compatibility Directive 2014/30/EU (Directive on the harmonization of the laws of the Member States relating to electromagnetic compatibility (recast)). For radio transmitting and telecommunication devices furnished in the Federal Republic of Germany, the Contractor certifies that all such items have been approved by the Bundesamt fuer Zulassungen. Any penalties for noncompliance imposed by the Government of the European country where the equipment or appliances are delivered or product liability claims caused by interference generated by furnished appliances or equipment are solely the responsibility of the Contractor.

1.27 Government Property and Services: Reserved

1.28 Conventional Forces Europe (CFE) Treaty Verification Inspection: Contractor-owned or controlled structures and containers located on U.S. Government installations are subject to short-notice inspections by CFE treaty inspection teams.

The Government will endeavor to provide the Contractor as much notice as possible in the event of such inspections. The contractor shall provide access to such structures and containers at the request of the Government. The Contractor shall report such inspections to the KO through the COR in writing within ten (10) calendar days of completion of the inspection.

Contractor-owned or controlled structures and/or containers on U.S. installations may have to be inspected to comply with the CFE treaty even if Contractor personnel are unavailable to provide access. Any costs borne by the Contractor or any impact on contract performance as a result of the inspection will be a matter of negotiation between the Contractor and the

KO.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the KO to perform specific technical or administrative functions. Department of Defense Instruction

(DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f).

Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, KO’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army

Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing support personnel to assist the

COR, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the KO as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract, and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means service output that does not meet the standard of performance associated with the Performance

Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished property - means property furnished to the Contractor the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes

Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the

Government for continued use under the contract.

Government property - means all property owned or leased by the Government. Government property includes both

Government-furnished property and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the KO appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard…