MCM QA_S ROLL UP vol 3.xlsx
XLSX spreadsheet 18 KB Posted
- Solicitation number
- W91SMC-21-R-0003
- Issued by
-
Department of the Army National Guard
About this file
This document contains questions and answers regarding a federal service contract solicitation for medical non-clinical case management support. Key details include that the contractor will manage a soldier's care from initial medical readiness identification through resolution, with staffing required to support five Illinois Army National Guard brigades. The incumbent contractor is ATW Health Solutions, under contract number W91SMC-20-C-0004. Proposals were due by March 16, 2021, with award anticipated by July 16, 2021. The contractor must provide personnel, equipment, materials and oversight to perform case management in accordance with Defense Health Agency guidelines. Office space for up to 13 contractor staff will be provided onsite.
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Other files
| File | Type | Posted |
|---|---|---|
| MCM QA_S ROLL UP vol 2.xlsx | XLSX spreadsheet | |
| Amend_4 Solicitation MCM.pdf | ||
| Amend_3 Solicitation MCM.pdf | ||
| MCM Q_A ROLL UP 1.xlsx | XLSX spreadsheet | |
| Amend_2 Solicitation MCM.pdf | ||
| Amend_1 Solicitation MCM.pdf | ||
| Pricing template MCM.xlsx | XLSX spreadsheet | |
| Solicitation.pdf |
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March 2021
| QUESTION # | QUESTION | ANSWER |
| 1 | Will you be extending the submission date past 16 March or are you sticking to your timeline? | No, proposals will be due 16 MAR 2021 at 1430 |
| 2 | Is there a current incumbent contractor currently performing these services? | ATW Health Solutions, INC |
| 3 | What is the previous contract number? | W91SMC-20-C-0004 |
| 4 | Whether companies from Outside USA can apply for this? (like,from India or Canada) | Any company can offer however in order to be eligible for award the offeror must be registered in SAM and be eligible to work in the U.S. |
| 5 | Whether we need to come over there for meetings? | If meetings are for Pre or Post Award matters, no, in person attendance is not required. However if you are refereeing to meetings after the start of performance then yes in person attendance is required. |
| 6 | Can we perform the tasks (related to RFP) outside USA? (like, from India or Canada) | No, the individuals will not be authorized telework in performance of the PWS. |
| 7 | Can we submit the proposals via email? | Emailed proposals are the only acceptable form to receive. |
| 8 | Is there any incumbent? please provide contractor number, vendor name, amount, and period of performance. | See answer to Questions 3 and 2. Amount – Your proposal price should reflect the labor categories/mix which will accomplish the tasks required within the PWS. |
Period of Performance 16 JUN 2020 – 15 JUN 2021
| 9 | Are the incumbent contractors eligible to bid? | Yes, they have the ability to propose. |
| 10 | What is the contract value of the project? | Your proposal price should reflect the labor categories/mix which will accomplish the tasks required within the PWS. |
| 11 | Can the government please provide Key Personnel and labor categories required for this effort | Key Personnel and required labor categories are the offeror’s responsibility to determine as to be able to perform the tasks contained within the PWS. |
| 12 | How many FTEs required for this effort? | It is the offeror’s responsibility to determine the required number of FTEs as to be able to perform the tasks contained within the PWS. |
| 13 | Can the Past performances be submitted from both prime and subcontractor or all past performance should come from the prime contractor? | Only work as a prime will be considered for Past Performance |
| 14 | (Does the) Government need any Past Performance Questionnaires for this effort? | Per page 45 of 57 of the Solicitation, Past Performance is one of the 4 evaluation factors. |
| 15 | Can the government please provide any Security clearance required for resource or offerors? | No, there is no Security Clearance required for the offeror. |
| 16 | I am hoping to find out if the subject effort is a new requirement or a follow-on to an existing contract? If the latter, can I please find out the incumbent contractor's name and contract number? | See answer to Questions 2 & 3. |
| 17 | Is the Government requiring resumes for this project? | No resumes are required for submission with the Proposal |
| 18 | Should contractors propose additional labor categories to those mentioned in the historical information? | Required labor categories are the offeror’s responsibility to determine as to be able to perform the tasks contained within the PWS. The labor categories contained within the solicitation are simply for historical reference. |
| 19 | Who is the incumbent company holding the current Camp Lincoln Medical Case Mgt contract | See answer to Questions 2. |
| 20 | Will the government, kindly, provide incumbent information: Contract Number, Contract Value, Incumbent Name | See answer to Questions 3 & 10 & 2. |
| 21 | Will the government clarify the clearance level requirement under this contract per LCAT | See answer to Questions 15. |
| 22 | Is the government expecting Resumes and Letters of Commitment along with the proposal? Or just Resumes? | See answer to Question 17 and letters of commitment are not required |
| 23 | What is the expected transition period between incumbent and new contractor? | Per page 12 of 57, the transition period is 30 days |
| 24 | What is the current anticipated award date for this contract? | Anticipated award date is 16 July 2021 |
| 25 | Please provide-Current incumbent, Award number and contract amount | See answer to Questions 3 & 2 & 10. |
| 26 | What amount is to be used for the NTE Travel Clin? | The base year will be $17,800 and Option 1 -4 will be set at $35,000 |
| 27 | Can CPARS be used for Past Performance | No CPARS can not be used for Past Performance |
| 28 | In which Volume should the Reps/Certs be included? | Reps/Certs can simply be provided as a separate attachment included with your proposal |
| 29 | Can the offeror confirm all information in Sam.gov is up to date instead of completing the Reps/cert doc? | Per the solicitation - A completed copy of provision 52.212-3 Offeror Representations and Certifications-Commercial Items is required with offeror's proposal. |
| 30 | Is this contract staffed for a care coordinator for dental? If not, is one needed | A dental care coordinator is not required. |
| 31 | What is your benchmark for HRR scans per medical records person? | 300 per day |
| 32 | Is the medical records department effective with the staff number you currently have? | YES |
| 33 | Are all medical records centrally located in one building? | YES |
| 34 | Is there currently a designated Medical Board Review Coordinator? If, not is one needed? Part-time or Full time or estimated workload? | YES, needed and yes, full-time, 40-60 cases per year |
| 35 | Is there a designated LOD coordinator? | YES |
| 36 | If so, is one needed? Part-time of Full time? | Needed and yes, full-time, 100 cases per year |
| 37 | Are there any vacant positions at this time? If so, how many? | Your proposal price should reflect the labor categories/mix which will accomplish the tasks required within the PWS. |
| 38 | Are care coordinators to scan in HRR? | YES |
| 39 | Are care coordinators to enter into MWDE post PHA events? | YES |
| 40 | How many RN are currently staffed as non-clinical case manager and what is their tenure? | 5 RNs, tenure is less than 6 months |
| 41 | How many LPNs are currently staffed as a non-clinical case manager and what is their tenure? | None |
| 42 | Is there a need for additional RN case managers to assist with the case load? | NO |
| 43 | Is there a need for additional care coordinators to assist with the case load? | NO |
| 44 | Will the Cover Page and Table of contents for each separate file be counted as part of the maximum page count? | Cover Page and Table of Contents are not counted as part of the maximum page count. |
| 45 | Can you change the submission of each file to a PDF format instead of a .doc format as cited on page 43 of the RFP “File Naming Structure?” | Yes .PDF or .DOC is acceptable. |
| 46 | Please clarify what is expected for the “technical description” under Volume V. Are you expecting a detailed “Technical Summary?” | The “Technical description” in this scenario is in reference to any technical or supply items contained within your proposal. |
| 47 | Is there a page limit for the “Technical Description in Volume 5? | See question 46 for details and No page limit |
| 48 | On page 43 in the File Naming Section, the volume numbers for Volumes III and IV do not match the Volume number under Proposal Volume/Section. | Correction has been made see amended Solicitation |
| 49 | In addition to page limits for each volume, are there any other formatting requirements for the proposal volumes? | No |
| 50 | Can the government provide additional program historical data with regards to the following? | NO |
| 51 | Number of open or active MEDCHART cases | |
| 52 | Current Annual Profiles | |
| 53 | Historical Annual Profiles | |
| 54 | What was the previous contract award number, amount and incumbent name? | See answers to questions 2 & 3 |
| 55 | With the current contract not being fully staffed, can you please let us know which positions are currently vacant. | Your proposal price should reflect the labor categories/mix which will accomplish the tasks required within the PWS. |
| 56 | Can you please provide the Date of Hire for the incumbent personnel and their job classification? Ex: Case Manager - DOH: 03/09/2019 | Your proposal price should reflect the labor categories/mix which will accomplish the tasks required within the PWS. |
| 57 | In the PWS 3.0 “…The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract, however there is limited seating of up to 13 contractor personnel available within the Surgeon’s Office.” Can you please confirm there will be enough contractor personnel space available with the new contract being fully staffed? | The Government confirms there will be enough space for up to 13 personnel on site. |
| 58 | For the “Estimated Workload” of the LOD’s and Medical Board Cases being projected at 300 cases annually, will this be sufficient to fulfill with 1 FTE? Also, in previous experience, this is handled by Case Managers and not Care Coordinators or Personnel Assistant I. Can you please confirm that this will be handled by a Personnel Assistant I and need for a FTE for this? If no FTE is required, will a PTE position suffice, or will it be undertaken by one of the other FTE positions? | Your proposal price should reflect the labor categories/mix which will accomplish the tasks required within the PWS. |
| 59 | In our previous experience on Case Management contracts with similar PWS as this one, Care Coordinators are typically classed as Medical Record Clerks or Medical Record Technicians. Can you please confirm you want the Care Coordinators classed as Document Prep Clerks? We have provided the increase in pay for each wage classification. | Your proposal price should reflect the labor categories/mix which will accomplish the tasks required within the PWS. |
| 60 | a. Medical Record Clerks - $19.02 | Your proposal price should reflect the labor categories/mix which will accomplish the tasks required within the PWS. |
| 61 | b. Medical Record Technicians - $21.28 | Your proposal price should reflect the labor categories/mix which will accomplish the tasks required within the PWS. |
| 62 | c. Document Prep Clerk - $ 20.08 | Your proposal price should reflect the labor categories/mix which will accomplish the tasks required within the PWS. |
| 63 | In the PWS 5.2.5 “Database Input Website (DBIW)” we are unfamiliar with this system, as we have other Case Management contracts. Can you please give us more details of this system? Or will contractor personnel be trained on it? | It is an Illinois National Guard Sharepoint system and contractor personnel will be trained to use it. |
| 64 | The PWS states the monthly invoicing in WAWF will be a 2in1 Invoice & Receiving combo. In our previous experience, the Invoice & Receiving combo is used when shipping goods, not Services. Can you please confirm if the government intends to use the Invoice & Receiving combo, and if so, what will need to be provided in the “receiving” portion of the invoice. | The National Guard uses 2-in-1 invoicing for all contract types. |
| 65 | For the “Estimated Workload” of the LOD’s and Medical Board Cases being projected at 300 cases annually, will this be sufficient to fulfill with 1 FTE? Also, in previous experience, this is handled by Case Managers and not Care Coordinators or Personnel Assistant I. Can you please confirm that this will be handled by a Personnel Assistant I and need for a FTE for this? If no FTE is required, will a PTE position suffice, or will it be undertaken by one of the other FTE positions? | Your proposal price should reflect the labor categories/mix which will accomplish the tasks required within the PWS. |
| 66 | Under 52.212-1: Instructions To Offerors (b) Submission of Offers. It states “Offers may be submitted on the SF 1449”. Will a SF 1449 be posted? | No SF 1449 is required for submission, see amended solicitation. |
| 67 | Are the positions on this contract covered by the Service Contract Act? If so, what are the occupation codes? | Historically they were not, however this depends on the labor categories submitted within each offeror's proposals and will be reviewed once proposals have been received. |
| 68 | What is the tenure of the incumbent employees on the contract? | Your proposal price should reflect the labor categories/mix which will accomplish the tasks required within the PWS. |
July 2021
| ? # | QUESTION | ANSWER |
| 1 | Revised Proposal. Specifically, does this mean offerors can revise their proposals previously submitted? If so, can we revise our Volume III - Past Performance Approach proposal and resubmit it to the Government on the A0004 proposal due date of 8 July 2021 at 2:30 pm CDT? | Yes, you can revise, but a complete package must be resubmitted and changes must be made clear per the instructions on the solicitation. |
| 2 | Proposal Resubmission. Does A0004 mandate offerors must re-submit our entire proposal package if it was initially accepted by the Government? | see answer to question 1 |
| 3 | Question: Can you extend the page count for each volume by at least two (2) pages since the Arial 12 pt. font is a very large font. | yes, however, any content changes need to be made clear per the solicitation instructions. |
| 4 | Can the Government clarify and identify the substantive changes to the PWS or contract terms that required proposal revisions? | All changes were made in bold and highlighted, however NO changes were made to PWS or contract terms. |
| 5 | Is the Government opening up the entire proposal for revisions? Can any volume be edited without restriction? | Yes entire proposal is opened up. And resubmission of the entire proposal is required if a vendor is going to resubmit a proposal. |
| 6 | In reference to the font/formatting changes included in 52.212-1, will the Government allow reduced font size for tables and graphics as is common for similar RFP responses? Recommended 8pt or 10pt font size for tables/graphics. | No changes to font size. |
| 7 | It was our understanding that the Government was planning to make an award in June. Did something change that prevented the Government from making an award? | Yes, which is why the need for a reopened solicitation. |
File details come from the government source that posted it. Updated .