W91QVN24R0032.pdf

SEE ADDENDUM

(No Collect Calls)

W91QVN24R0032 30-May-2024

b. TELEPHONE NUMBER

315-755-2698

8. OFFER DUE DATE/LOCAL TIME

01:00 PM 01 Jul 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91QVN9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MS. SCHMIDT, REYHAN E.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

411TH CONTRACTING SUPPORT BRIGADE, KOREA

HUMPHREYS CONTRACTING DIVISION

UNIT 15289

APO AP 96271-5584

UNITED STATES

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W582LE 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

CAMP CASEY

DPW, CAMP CASEY-AREA 1

APO AP 96224-5543

KOREA, SOUTH

TEL: FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$19,000,000

NAICS:

811412

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF82

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W91QVN24R0032

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job Total BPA Amount (1 AUG 24 - 31 JUL 29)

FFP

The contractor shall identify the proposed total amount (Base year plus 4 ordering years) under this CLIN. Additionally, the contractor shall complete price list attachment.

FOB: Destination

PSC CD: J072

NET AMT

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 01-AUG-2024 TO

31-JUL-2029

N/A CAMP CASEY

DPW, CAMP CASEY-AREA 1

APO AP 96224-5543

KOREA, SOUTH

FOB: Destination

W582LE

PWS

Performance Work Statement (PWS) Appliance Repair Services for Army Family Housing (AFH) and

Unaccompanied Personnel Housing (UPH) in USAG Yongsan-Casey

1.0 Introduction. This is a non-personal services Blanket Purchase Agreement (BPA) to provide the Repair and Replacement (Including Hook up service) of Government Appliances for USAG Yongsan-Casey. The Government will not exercise any supervision or control over the contract service providers. The BPA Holder (Contractor) shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. The Contractor is responsible for providing all parts required for Preventive Maintenance Orders (PMOs) and all repair parts required for Demand Maintenance Orders (DMOs).

1.1 Background. This service has been performed in various facilities for over 30 years, at USAG Yongsan-Casey to maintain and repair all government appliances. USAG Yongsan-Casey including Camps Bonifas, Casey, Hovey and Yongsan is located in areas spanning from Paju, Dongduchon, Uijeongbu in Kyongki province to Yongsan in Seoul city, Republic of Korea and consists of approximately 11,244 acres and 370 buildings.

The population base consists of approximately 6,900 Military, Government civilian, and Contractor personnel, as well as 550 resident family members.

1.2 Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and Local Laws, Regulations, and Directives to include, but not limited to the publications in Section 7, Related Documents. The Contractor shall provide all necessary personnel, equipment, supplies and related services to provide repair and/or replacement of damaged/broken Government-Owned electrical appliances and hook-up appliances located in Army Family Housing (AFH), Unaccompanied Personnel Housing (UPH) and Off-post Private Rental Housing located in the vicinity of USAG Yongsan-Casey.

1.2.1 The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost-effective ways to fulfill Government Appliances Repair and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions. The average annual rainfall is 60 inches; with the wettest months being July - August. The average annual snowfall is 4 inches, with snowfall expected during the period of December – February. The average frost-free period (growing season) during the year is about 270 days. The first killing frost may be expected about December, and the last killing frost generally occurs in February. The average annual maximum and minimum temperatures are approximately 63- and 43-degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 25 degrees in the month of January to a high of 88 degrees in the month of August. Summer temperatures often reach 95 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access. The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems, or circumstances, which require Fire Department inspection. The Fire Department will reset alarm systems to operational status.

1.5 Traffic Flow. N/A

1.6 Drainage. Maintenance work performed under this contract shall not impede drainage. N/A

1.7 Restoration of Landscape Damage. Trees or other landscape features damaged by the Contractor’s operations shall be restored to the original state at no additional cost to the Government.

1.8 Dust Suppression. The Contractor shall perform dust suppression when necessary, during maintenance and repair activities or as directed by the Contracting Officer or COR.

1.9 Utility Location. N/A

1.10 Excavation Permits. N/A

1.11 Work Clearance. For work involving digging/excavation operations, the Contractor shall obtain a properly approved diffing permit before ground disturbance.

2.0 Requirements.

2.1 Period of Performance (PoP). The PoP consists of 5 years.

The PoP is as follows:

Phase-in/out Period Base Period 08 May 2024 – 07 May 2025 Ordering Period 1 08 May 2025 – 07 May 2026 Ordering Period 2 08 May 2026 – 07 May 2027 Ordering Period 3 08 May 2027 – 07 May 2028 Ordering Period 4 08 May 2028 – 07 May 2029

2.2 Contractor’s Qualification

2.2.1 The Contractor shall possess current and valid required business registrations and certification to conduct the performance of “repair appliances” issued by the Korea Government (ROK) as bellows. This registration shall be kept current in accordance with ROK Government Law throughout the entire performance period.

• Business registration Category - Service: 사업자등록증 – 종목 – 서비스

• Business Registration Item – Appliances Repair Services: 사업자등록증업종: 전제품수리서비스

• Business Certification – Gas Facility Construction, Class 2: 가스시설 시공업 제2종

2.2.2 Senior Technician: The contractor shall provide senior technician who shall be responsible for supervision for performance of work. The Senior Technician shall have a Gas Safety Management Certification

(가스안전관리자격증) and shall have a minimum two (2) years of experience of Appliances repair services.

2.2.3 Technician: The contractor shall have one (1) technician who shall have at least one (1) year experiences and shall be responsible for repair appliances services.

2.3 Performance Requirements

2.3.1 Occupied Housing Areas: The contractor shall perform work with minimum disturbance to any occupants and shall limit their activity to only those areas requiring access to perform the services requested.

2.3.2 Home Service: The contractor shall visit customer's place to inspect appliances, when requested, and provides a determination result of inspection.

2.3.3 Hook-up Service: The contractor shall provide hook-up service for washers, gas dryers, electric dryers, refrigerators, gas ranges and electric ranges at AFH, UPH, and privately Leased Housing occupants (all housing areas) when requested.

2.3.4 Cleaning Appliances: The contractor shall provide cleaning service for electronic appliances owned by Government that, washers, dryers, refrigerators, microwaves and ranges at AFH, UPH, and privately Leased Housing occupants (all housing areas) when requested. All cleaned appliances shall operate properly and be serviceable. Cleaning work shall be performed at the contractor's work site. All cleaning work shall be completed and returned to FMB within 10 days of receipt of delivery order. All cleaned appliances shall be covered with wraps when returned.

2.3.4.1 Dryers: Disassemble and vacuum lint or debris that may clog the vent. Remove any ink stains, dirt and dust on the drum and the inside body. Clean door, filter and exterior (all four sides and the top).

2.3.4.2 Washers: Disassemble and clean parts on the inside of the machine including the drum, washtub, filters, seals, etc. Disinfect mold and mildew and get rid of dirt, dust, hair and musty odors. Clean the door gasket, filters, detergent compartment, agitator and the exterior (all four sides and the top).

2.3.4.3 Refrigerators: Accumulated dried-on food particles, mold and rust shall be re-moved, and interior surface cleaned and sterilized, including the door seal/gaskets, vegetable crispers, racks, shelves, interior walls, food bars and the ice container. Cooling coils on back vacuumed, exterior surfaces (all four sides and the top) washed to remove dirt, film, dust, and food particles. The drip pan underneath shall be cleaned to remove water deposits, dust, dirt, and free of water.

2.3.4.4 Range/Oven: Range top, all four sides, storage compartments, control knobs, broiler pan, inside racks and door handles shall be free of grease and burned-on food particles. The oven door glass shall be cleaned.

2.3.4.5 Microwave: Microwave top, all four sides, control knobs/panel, inside walls and door shall be free of grease and burned-on food particles.

2.3.4.6 Warranties/Guarantees: The contractor shall warranty all materials and workmanship done under this contract for a period of 30 days from the date issue out to customers. The contractor shall repair or replace, at his own expense, any materials that become defective during the warranty period as a result of imperfect materials or workmanship. Warranties shall not apply where damage is the result of abuse or neglect by the Government.

2.3.5 “On Call" Repair Procedures:

2.3.5.1 Duty hours (Normal Repair Service): The contractor shall perform "on-call" repair service for all appliances during duty hours between 0800 - 1700 hours, Monday thru Friday upon receipt of such a request call from the Call Officer. The contractor shall provide a telephone point of contact and shall have a person on duty at all times to receive call requests and dispatch necessary technicians to perform required repair work. Upon receipt of a telephone notification call from the Call Officer, the contractor shall coordinate with occupants an appointment time for repair prior to dispatching technicians. The contractor shall ensure that their technicians are dispatched on site at the schedule appointment time. The contractor shall replace inoperable and uneconomically repairable appliances with an equivalent size and type of appliance like new condition. All repair, replace, or adjust work shall be completed within 72 hours of receipt of notification by the Call Officer.

2.3.5.2 The Call Officer shall issue a maintenance request form (repair request ticket) for appliance repair request and the contractor shall annotate all blocks with appropriate information including valid customer's signature upon completion of repair work. A copy of completed and authenticated maintenance request from with the contractor in-voice shall be furnished to the Call Officer upon completion of repair work. The contractor shall clean the work area and remove any residue materials from the work site when repair is finished. The contractor shall ensure all job sites are secured during in-clement weather to avoid damages or windblown materials.

2.3.5.3 Installation Equipment: The contractor shall install equipment following the manufacturer's recommendations and IAW all local and national plumbing and electrical codes. Equipment shall be connected property to existing electrical and/or gas out-lets, and hot and cold-water lines. The contractor shall furnish all connecting materials between equipment and existing vents, drains and lines.

2.3.5.4 Equipment Record: The contractor shall maintain individual records for appliances including manufacture, model, serial number and repair cost. The record shall be listed in chronological order BPA Holder has performed maintenance.

2.3.5.5 Replacement Service with Repair Parts: The contractor shall render recommendations to customers as to the proper course of action for major repairs, i.e. repair vs. replace. When the contractor determines that appliances are to be replaced, a repair cost including parts and labor shall be annotated on the maintenance request form. Any appliance repair cost exceeding $100 requires approval from the Call Officer. If the contractor suspects the appliance has been damaged or broken as a result of customer abuse, the contractor shall notify the appropriate Call Officer.

2.3.5.6 Technical Inspections: The Technical Inspection is necessary only to confirm the operational condition of the electrical appliances. In the case where the repair of the electrical appliances is necessary, it shall not be used.

After receipt of operational conformation, the technical inspection shall only be used for the appliances that will be replaced. Therefore, technical inspection cannot be done with other repair expense or the home service charge simultaneously.

2.4 Description of Services. See Section 5.0 for the specific SERVICE or Functional Area (FA).

2.4.1 Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.4.2 General Information.Transition (Phase In/Phase Out). N/A

2.4.2.1.1 Phase In/Phase Out for Incumbent Contractor. N/A

2.4.2.2 Transition (Phase In/Phase Out). N/A

2.4.3 Place of Performance and Hours of Operation.

2.4.3.1 Place of Performance. The work to be performed under this contract will be performed at the following locations: Camp Casey, Camp Hovey, RLFC, Camp Bonifas, Warrior Base, Yawol-Mt., Yongsan, Koryo- Mt., Tongduchon City, Uijeongbu city, Yangju city, Paju city, Guri city. Refer to Area Map below.

2.4.3.2 Hours of Operation. The Government's regular (normal) hours are from 0800 – 1700 hours, excluding Korean public Holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. A DPW Work Reception desk will be operated eight (8) hours a day, five (5) days a week and be capable of response to DMOs and/or customer requests outside of standard working hours.

2.4.4 Federal Holidays and ROK Legal Holidays. The Contractor’s performance shall not be required on the U.S. federal holidays or ROK legal holidays listed below, unless there is a requirement to respond to a Priority 1, Emergency. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 United States Code (U.S.C) § 6103, Government Organization and Employees, Holidays).

Federal Holidays

New Year’s Day 1st day of January

Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents’ Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

ROK Legal Holidays

New Year’s Day 1st & 2nd day of January Lunar New year From the last day of the 12th lunar month to the 2nd day of the 1st lunar month Independence Movement Day 1st day of March Labor Day 1st day of May Children’s Day 5th day of May Buddha’s Birthday 8th day of the 4th lunar month Memorial Day 6th day of June Liberation Day 15th day of August Chu Sok From the 14th to the 16th day of the 8th lunar month National Foundation Day 3rd day of October

Han Gul Nal 9th day of October Christmas Day 25th day of December

NOTE: When a holiday falls on a Saturday or a Sunday, the following Monday will be observed as a holiday. Federal holidays don’t apply to Korean including Contractors. As Korean, they are required to perform their duty on American holidays, and facility is open.

2.4.4.1 The Contractor shall provide personnel support within 24 hours of notification outside the normal hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Project Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.4.4.2 Installation Closures.

When an unforeseen Installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the next business day following the closure unless the following day is a Saturday, Sunday, a recognized Korean public Holiday, and when routine work is not scheduled for that day.

2.4.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within 2 hours. The Contractor shall resume operations with KO/COR approval.

2.4.4.4 Curtailment of Operations. When operations are curtailed due to manmade or natural conditions on a working day, it may be necessary for the Government to interrupt that day’s work under this contract. The Contractor shall reschedule the work on any day acceptable to the Government. If the KO agrees, the Contractor may continue the work as scheduled. The KO will provide verbal announcements of immediate curtailment of operations to the Contractor.

2.4.4.5 Days of No Scheduled Activities (DONSA). The Installation has historically granted Military personnel (Enlisted and Officers) DONSA, for example, the Friday after Thanksgiving, in addition to the listed Federal Holidays above.

DONSA are not considered a day of excused absence for the Government civilian work force or Contractor employees.

If a DONSA affects scheduled contract work or access to facilities, the work in affected facilities may be rescheduled to compensate for the DONSA.

However, announced DONSA or exodus of Military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas or uninterrupted performance of work (i.e., training facility and area maintenance and supply inventories).

The Contractor shall vary work schedules to take full advantage of such opportunities by planning maintenance that is better accomplished when personnel are not using facilities during those times.

2.4.5 Travel/Temporary Duty. N/A

2.4.6 Emergency Services.

2.4.6.1 Emergency Medical Treatment. The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the United States (US) Government.

2.4.6.2 Accident Reporting. The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. A completed typed original plus one (1) copy of ENG FORM 3394 United States Army Corps of Engineers Accident Investigation Report shall be delivered to the KO within five (5) calendar days of occurrence, whenever an accident involving personal injury or government owned property occurs.

2.4.7 Contract Administration and Management.

2.4.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5, Post-award Orientation. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Project Manager and the KO. The written minutes will be distributed within five (5) calendar days after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.4.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.4.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.4.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be affected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or Alternate Contracting Officer’s Representative (ACOR), and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The Alternate Contracting Officer Representative (ACOR) will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.7.3.3. The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government- Furnished Property, and coordinate site entry of Contractor personnel.

2.4.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) within fifteen (15) business days from contract award. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.

2.4.10 Subcontract Management. N/A

2.4.11 Contractor Employees.

2.4.11.1 Key Personnel.

2.4.11.1.1 Contract Manager (CM). The Contractor shall provide a PM who is responsible for the performance of the work. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The PM shall have a baccalaureate degree from an accredited College or University and five (5) years of experience in base support management or a contract similar in scope and breadth to this solicitation. The name of the PM shall be provided by the Contractor to the KO. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence of the Project Manager. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer at the start of the contract. The PM or alternate shall be available 24/7/365 including Korean public holidays. The PM shall be available between 0700 - 1600 hours, Monday through Friday except Korean public holidays or when the Government facility is closed for administrative reasons. The Project Manager performing work under this contract shall have and maintain a (security) Clearance at time of the contract start date and for the life of the contract. The PM and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.4.11.1.2 GFEBS PM Coordinator Lead. N/A

2.4.11.1.3 GFEBS Certification. N/A

2.4.11.1.4 Common Access Card (CAC). N/A

2.4.11.1.5 U.S. Residency N/A

2.4.11.1.6 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or Sub-Contractor personnel.

2.4.11.1.7 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.4.11.1.8 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government Installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the Installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.11.1.9 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with Joint Ethics Regulation (JER) DoD 5500.07-R.

2.4.12 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of Subcontractors within (3) working days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.4.13 Manual Operations. N/A

2.5 Work Management. N/A

2.5.1 Coordination. N/A

2.5.2 General Fund Enterprise Business System (GFEBS): N/A

2.5.2.1 Army Maintenance Application (ArMA): N/A

2.5.2.1.1 Contingency Plan: N/A

2.5.2.1.2 Transition (Phase-in) Plan: N/A

2.5.2.1.3 ArMA and GFEBS: N/A

2.5.2.1.4 Duplicate Orders: N/A

2.5.3 Demand Maintenance Orders (DMOs). N/A

2.5.3.1 DMO Desk. N/A

2.5.3.2 DMO Call Receipt and Entry. N/A

2.5.3.3 GFEBS and/or ArMA Case Number. N/A

2.5.3.4 Completed Work. N/A

2.5.4 Preventive Maintenance Orders (PMOs). N/A

2.5.4.1 PMO Program. N/A

2.5.4.2 PMO Schedules. N/A

2.5.4.3 Approved PM Schedule. N/A

2.5.4.4 PMO Stickers/Log. N/A

2.5.4.5 Warranty Program. N/A

2.5.4.6 Operation and Maintenance (O&M) Manual Digital Library. N/A

2.5.5 Operations Work Orders (OWOs). N/A

2.5.6 Project Work Orders (PWOs). N/A

2.5.6.1 DA Form 4283. N/A

2.5.6.1.1 Conversion of DMO to PWO. N/A

2.5.6.1.2 Conversion during Execution. N/A

2.5.6.1.3 Conversion Prior to Execution. N/A

2.5.6.2 Cost Estimation for PWOs. N/A

2.5.6.3 Preparation of Detailed Estimation. N/A

2.5.6.4 Subcontract Work. N/A

2.5.6.5 Specialty Subcontracting Work. N/A

2.5.6.6 Execution of PWO Work. N/A

2.5.6.7 Wage Rates for PWOs. N/A

2.5.6.8 PWO Bi-weekly Meetings. N/A

2.5.6.9 PWO Records. N/A

2.5.6.10 PWO Reporting Requirements. N/A

2.5.7 Warranty Program. The DPW PM Plan within GFEBS identifies warranty of all equipment, parts, components, where the manufacturers provide a warranty and shall be exercised for the duration of this contract. GFEB Records identify the item, the nature and expiration date of the warranty, and the name and location of the firm to contact about entitlement under the warranty. The Contractor shall update within GFEBS warranty records on any items of equipment or repair items to which the Government will take title, which shall be installed on Government property.

2.5.7.1 Warranty Enforcement Manager. The Contractor shall designate a Warranty Manager or Point of Contact (POC) to monitor and track all Government-owned equipment as identified by the Government as having a warranty.

2.5.7.2 Warranty Management. The Warranty Manager shall receive a daily listing of all DMOs from the DPW WR and review all DMOs (including DMOs assigned to other service providers) in facilities under warranty for possible warranty items.

2.5.7.3 Routing of Warranty DMOs. The Contractor personnel shall be familiar with all facilities and equipment under warranty to notify the Warranty Manager of DMOs requests impacting warranties.

For DMOs assigned to other service providers, the Warranty Manager shall notify the service provider, who shall then determine if the problem is a valid warranty item. If the item is a valid warranty request, the service provider shall route the DMO back to the Warranty Manager and the DMO shall be routed to the warranty provider for repair. If the repair requirement item is not covered by the warranty, the DMO shall be completed by the service provider. Warranty items that may have been overlooked by the DMO review may be flagged by technicians or workmen as warranty items. In such cases, the DMO shall be routed back to the Warranty Manager and the DMO shall be routed to the warranty provider for repair.

Contractor shall place warranty calls and track status until warranty repair has been completed.

2.5.7.4 Warranty Records. The Contractor shall comply with standard Army execution and warranty claim action reporting programs as defined in AR 700-139.

2.5.7.5 Exceptions. The existence of a warranty does not alleviate the Contractor of his responsibility to perform work needed to prevent potential damage to personnel and property or to prevent unnecessary shutdown of facilities and functions.

2.5.7.6 Technical Document Library Operation. The Contractor shall store, maintain, and make technical documents available to all Government personnel and others approved by DPW upon request. If electronic versions are available, the Contractor shall provide these via e-mail or other electronic media.

If no electronic copy is available, the hardcopies will be scanned and sent to the Government personnel and others approved by DPW. Contractor shall obtain and record adequate contact information from the borrower, and the documents will be checked out for no longer than five (5) days. In the case where only one hardcopy exists, and the document cannot be scanned; the documents shall be made available for reference or for copies. The Contractor shall maintain all warranty documents in an electronic data base.

2.6 As-Builts and Geospatial Information System (GIS). N/A

2.6.1 Maintain As-Builts. N/A

2.6.1.1 Support. N/A

2.6.1.2 GIS Software. N/A

2.6.2 Real Property Records Updates. N/A

2.6.3 GIS. N/A

2.6.4 GIS Support Services. N/A

2.6.5 GIS Files. N/A

2.6.6 Other Documents. N/A

2.7 Historic Property or Archaeological Site. N/A

2.7.1 Repair and Replacement. N/A

2.7.2 Salvage. N/A

2.8 Special Requirements.

2.8.1 Security.

2.8.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated Subcontractors’ employees shall comply with applicable Installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DoD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or Installation changes.

2.8.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks require operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.8.1.3 Contractor Vehicle Registration. The Contractor shall register all Contractor-owned or operated vehicles and trailers operating on the Installation within 10 working days of contract start date. The Contractor shall complete all applications with the Provost Marshal Vehicle Registration section located in Building S-2440 at Camp Casey. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration. All vehicles must be registered IAW current state requirements.

2.8.1.3.1 Contractor and Vendor Access. All privately-owned vehicles or motorcycles or Contractor or vendor-furnished vehicles and equipment must enter the Installation through the designated secure access control points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess identification documents as required by USAG Yongsan-Casey DES to access the Installation. Vehicle and equipment operators must also possess and be ready to show a valid state and/or commercial driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access. All vehicles must be registered IAW current state requirements in which they are registered.

2.8.1.3.2 All Contractor personnel, not possessing a Common Access Card (CAC), requesting access to USAG Yongsan-Casey will enter through the designated Visitor Control Center (VCC). All Contractor personnel will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. Contractor personnel will receive a visitor’s badge at the VCC with the length of access allowed. The maximum access length for visitor badging is one year. Once issued a valid visitor’s badge Contractor personnel may enter any Manned Access Control Point/Gate. All Contractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of the USAG Yongsan-Casey.

2.8.1.4 Physical Security. The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use IAW AR 190-13, The Army Physical Security Program. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security Checklist), which will be forwarded to the KO and COR, NLT the 10th of each month, following the month of surveillance. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period.

2.8.1.5 Secure Area Access. Portions of the work under the contract are performed in secure areas and all persons requiring access to a secure area will be escorted by the activity or Government personnel. In the case of escort, forty-eight (48) hours advance notice to the activity shall be required except in emergency or urgent work. Contractor employees requiring access to secure areas shall be free of felony convictions, and prior Military Service Members shall have an honorable discharge (See DD Form 254, Department of Defense Contract Security Classification Specification).

2.8.1.6 Employee Terminations. When an employee is terminated from employment on the contract for any reason, the Contractor shall have an out-processing checklist that identifies the Government issued CAC card and Installation Access Badge/Pass has been turned in to the COR and property items accounted for and back in proper custody. A signature shall be required on the checklist from the appropriate person acknowledging receipt of the items. Checklists shall be retained for the duration of the contract.

2.8.1.7 Departing Employees. The Contractor shall ensure Contractor employees return security photographic identification cards, permits, CAC, GFP, keys, photo passes, range passes, sensor access (slide) cards and that access to the LAN email has been canceled. All out-processing Contractor employee CACs must be returned to the COR no later than close of business on the last workday. A formal termination or departing memo must be submitted to the COR and security office with the requested items stating they have been collected.

2.8.1.8 Key Control. The Contractor shall establish a control system to ensure no keys issued to the Contractor by the Government are lost, misplaced, or used by unauthorized persons. Government keys shall not be duplicated by the Contractor without the COR's/ACOR’s authorization. Procedures developed to control Government keys shall be included in the Contractor's QCP. The Contractor shall comply with AR 190-13 The Army Physical Security Program and AR 190-51 Security of Unclassified Army Property (Sensitive and Non-sensitive, applicable to key and lock).

2.8.2 Security Training.

2.8.2.1 iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated Subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.

2.8.2.2 Anti-Terrorism (AT) Level 1 Awareness Training. All Contractor employees, to include Subcontractor employees, requiring access to Army Installation, facilities and controlled access areas shall complete AT Level I awareness training within thirty (30) calendar days of contract start date and within five (5) calendar days of new employees commencing performance and send to the COR via both electronic and paper copy. The Contractor shall complete the training within thirty (30) calendar days of contract award AT level I awareness training is available at the following website: http://jko.jten.mil

2.8.2.3 Operational Security (OPSEC) Awareness Training. IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within thirty (30) calendar days of contract award and send to the COR via both electronic and paper copies. All Contractor personnel shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website:

https://securityawareness.usalearning.gov/opsec/index.html

2.8.2.3.1 All Contractor employees must complete the DoD Cybersecurity Awareness Training before issuance of network access and annually thereafter (Deliverable #3, 4, IA Awareness Training). Upon completion of training, the Contractor shall submit training certificates to the COR.

2.8.3 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program. All Contractor employees shall wear a reflective vest or suitable substitute while working during darkness hours. Contractor shall be responsible for any injury to any Contractor’s representative, or others, as well as for any damage to any personal or public property that occurs during the performance of this contract that is caused by the Contractor’s fault or negligence.

2.8.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within fifteen (15) days of contract award. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

2.8.3.2 Occupational Safety and Health Administration (OSHA). The Contractor shall comply with the OSHA standards. The Contractor shall comply with all applicable Federal, State, and Local Laws, Regulations, and Directives. If the Contractor fails or refuses to comply promptly with safety requirements, the Government may issue an order stopping all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such order shall be made the subject of claim for extension of time or for excess costs or damages to/by the Contractor. The Contractor shall be responsible for enforcement of all safety requirements by the Contractor and his Subcontractors/teaming partners and/or joint venture partners.

2.8.3.3 Hot Work Permit. N/A

2.8.4 Training, Physical Requirements, or other Expertise Required.

2.8.4.1 Certification and Licensure. The Contractor shall ensure all Contractor’s employees and associated Subcontractors are certified or licensed in the specific areas required by the South Korea National, Provincial, Municipal or local government organizations. The Contractor shall ensure employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are filed with the COR/ACOR within twenty-four (24) hours prior to employees commencing performance.

2.8.5 Environmental Requirements.

2.8.5.1 Green Procurement. N/A

2.8.5.2 The Contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time not to exceed seven (7) calendar days; at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry. The Contractor shall maintain records and submit an annual report to the COR/ACOR, along with the annual certification required by FAR 52.223-9 (Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items), upon completion of the base year and each ordering year.

2.8.5.3 Environmental Compliance. The Contractor shall comply with all Federal, State, Local, and Installation Environmental Laws, Rules, Plans, and Policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the Installation IAW with Industry Standards, Local, State and Federal Laws. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance.