W91QVN24R0032 Amd 0001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

See below .

1. CONTRACT ID CODE PAGE OF PAGES

J 1 46

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 25-Jun-2024

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W91QVN24R0032

X 9B. DATED (SEE ITEM 11)

30-May-2024

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

25-Jun-2024

CODE

411TH CONTRACTING SUPPORT BRIGADE, KOREA

HUMPHREYS CONTRACTING DIVISION

UNIT 15289

APO AP 96271-5584

UNITED STATES

W91QVN 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W91QVN24R0032

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

1. The purpose of this amendment is to make the following changes to the solicitation:

a. Extend close date.

b. Update ordering period.

c. Make changes to PWS.

d. Provide updated price list attachment with changes.

e. Provide answers to vendor submitted questions.

f. Make changes to addendum to FAR 52.212-1 and addendum mto FAR 52.212-2.

2. All other terms and conditions remain unchanged.

Questions and Answers Q1. Subfactor 3: Prime BPA Holder's Prime Experience (Solicitation page 77) states, "The offeror shall provide evidence of prior experience in the following format: *Value of contract/project in USD for total amount."

Meanwhile, in 4.2. FACTOR II: PAST PERFORMANCE (Solicitation page 78), it requires "* Value of contract/project."

We request that this be unified to one format, either in USD or simply as *Value of contract/project.

A1: Updated both to “Total value of contract/project in USD”.

2. In Subfactor 4 - Key Personnel, regarding "The resume must clearly identify as required below" (Solicitation page 78), we request that the following two phrases be revised or deleted:

(1) Change "Length of contract/project (year/month/date-year/month/date)" to "Length of work experience (year/month/date-year/month/date)." This is because the title of the contract/project must be specified to indicate the period.

(2) We believe "Value of contract/project in KW for total amount" should be deleted because the title and number of the contract/project are not specified.

For your information, "Length of contract/project" and "Value of contract/project" are indicated in Prime BPA Holder's Prior Experience (Solicitation page 77) and PAST PERFORMANCE (Solicitation page 78). These two factors pertain to the contract company, not the resume details of the Key Personnel. Considering the above, we kindly request your position on these matters.

A2: Updated resume required information to: Length of qualifying work experience. Removed requirement for resumes to list: Value of contract/project.

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 01-Jul-2024 01:00 PM to 15-Jul-2024 01:00 PM.

SUPPLIES OR SERVICES AND PRICES

CLIN 0001

The CLIN description has changed from Total BPA Amount (1 AUG 24 - 31 JUL 29) to Total BPA Amount (23 SEP 24 - 22 SEP 29).

DELIVERIES AND PERFORMANCE

The following Delivery Schedule item for CLIN 0001 has been changed from:

DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

POP 01-AUG-2024 TO

31-JUL-2029

N/A CAMP CASEY

DPW, CAMP CASEY-AREA 1

APO AP 96224-5543

KOREA, SOUTH

FOB: Destination

W582LE

To:

DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

POP 23-SEP-2024 TO

22-SEP-2029

N/A CAMP CASEY

DPW, CAMP CASEY-AREA 1

APO AP 96224-5543

KOREA, SOUTH

FOB: Destination

W582LE

The following have been added by full text:

AREA MAP

The following have been modified:

ADDENDUM TO FAR 52.212-1

Addendum to FAR 52.212-1, Instructions to Offerors—Commercial Products and Commercial Services.

1. CONTRACT AWARD:

1.1. The Government intends to execute Multiple Blanket Purchase Agreements with fixed price CLINs. In accordance with FAR part 13, award will be made to the responsible Offeror submitting the Lowest Priced Technically Acceptable (LPTA) offer that satisfies all terms and conditions of the solicitation. Offers will be evaluated for acceptability, but not ranked using the non-price factors/subfactors. All non-price factors and subfactors will be rated as either “acceptable” or “unacceptable”. In order to be considered for award, there must be an “acceptable” rating in every non-price factor/subfactor. In other words, a rating of “unacceptable” for any factor or subfactor will result in the entire offer being rated “unacceptable”.

The following ratings will be used in evaluating all non-price factors and subfactors except Past Performance:

ACCEPTABLE: Offer meets the minimum requirements of the solicitation.

UNACCEPTABLE: Offer does not meet the minimum requirements of the solicitation.

1.2. In accordance with FAR 52.212-1 “Instructions to Offerors-Commercial Items (OCT 2014), the Government reserves the right, based on the Government’s best interests, to make a determination to: 1) award without discussions; 2) make a single award for this requirement; 3) establish a competitive range in order to conduct discussions; and/or 4) make no award if, upon evaluation, none of the offers are deemed likely to meet the requirements.

2. OFFER SUBMISSION: Offerors shall adhere to the following instructions:

2.1. These instructions are designed to ensure submission of essential information in order for the Government to understanding and evaluate offers. Offerors are cautioned to follow the detailed instructions fully and carefully, as the Government reserves the right to make award based on initial offers received, without discussions with Offerors.

2.2. Offerors are cautioned to submit adequate information to enable the Government team to fully ascertain each Offeror’s capability to perform all of the requirements identified in the solicitation. All commitments made in the offer shall become a part of the resultant contract.

2.3. Offerors are required to submit complete offers (Technical, Past Performance, and Price) by e-mail to Contracting Officer, Mr. Pon V. Tran at pon.v.tran.civ@army.mil AND Contract Specialist, Ms. Reyhan Schmidt at reyhan.e.schmidt.civ@army.mil by 1300 hours on the closing date of the SF 1449.

Once offers have been submitted, offerors are required to confirm with Ms. Reyhan Schmidt, Contract Specialist, by Tel (0503) 355-2698 whether offer was received properly before closing time and date.

Failure to submit offer via e-mail as required in this solicitation shall be grounds for determining the offer to be ineligible for contract award.

Offerors shall submit each factor; Technical, Price, Past Performance, in separate files (PDF is the preferred file type). Submittal requirements 4.4-4.8 may be included in technical portion or in their own file. Offerors shall submit two copies of the technical portion; one original and one copy with company name and symbol redacted.

3.0. OFFICIAL MEANS OF DISSEMINATING INFORMATION:

Official Means of Disseminating Information after solicitation issued through SAM.GOV such as requests for clarification and/or information concerning this solicitation shall be submitted in writing or electronically as follows:

(for each question, comment or observation, identify the Paragraph number being referenced).

411th CSB HC Division ATTN: Ms. Reyhan Schmidt Reference: Solicitation Number E-mail: reyhan.e.schmidt.civ@army.mil

No information concerning this solicitation or requests for clarification will be provided in response to offeror-initiated telephone calls. All questions should be submitted in writing via email to Mr. Pon Tran at pon.v.tran.civ@army.mil and Ms. Reyhan Schmidt at reyhan.e.schmidt.civ@army.mil within seven (7) calendar days after the solicitation is issued or within two (2) business days after the site visit. Questions will be answered in writing and provided to all Offerors. Questions received after this date and time may not be answered.

4.0. SUBMITTAL REQUIREMENTS

4.1. FACTOR I. TECHNICAL:

Sub-factor 1: Prime BPA Holder's Business Registration The offeror is required to submit a copy of each of the Prime Contractor's Business Registration and Certifications for repair appliances issued by the ROK Government as follows (1 copy of original Korean license, 1 copy of license translated to English):

(1) Business Registration Category – Service (사업자등록증;종목-서비스)

(2) Business Registration Item – Appliances Repair (사업자등록증 업종: 전자제품수리)

(3) Business Certification – Gas Facility Construction, Class 2 (가스시설 시공업 제2종 )

Note: Failure to provide the above required registration certificate will result in a rating of “Unacceptable”. A rating of unacceptable for Technical Proposal will result in an overall unacceptable rating.

Subfactor 2: Equipment Plan The offeror shall be evaluated on the submitted equipment plan that shall include:

(1) Refrigerant Recovery Machine (프레온 냉매회수기)

(2) Gas Detector (가스 누출 감지기) and

(3) Electromagnetic Meter (전자파 측정기) are in his possession OR ability to secure required equipment for full performance. At minimum., the plan shall identify the equipment(s) and their model number and manufacturer’s name.

Subfactor 3: Prime BPA Holder’s Prior Experience: The offeror shall provide evidence of Prime Contractor's Prior Experience. The Prime Contractor shall have at least two (2) years of satisfactory prior experience within the last seven (7) years from the issuance date of this solicitation. Satisfactory prior experience is experience in performing repair of housing appliances service on a scale that is the same or larger size that the solicitation requirement. The experience of a subcontractor cannot substitute for the prime contractor’s experience.

The offeror shall provide evidence of prior experience in the following format:

• Employee name, title, email

• The title and number of the contract/project

• Description of work completed

• Length of contract/project (year/month/date – year/month/date)

• Total value of contract/project in USD

• Complete point of contact at Client Organization (including name, phone number, email address)

Subfactor 4: Key Personnel: The offeror shall submit resumes and certification (if applicable) for the following personnel: BPA Manager (CM)’s, Senior Technician's, and Technician.

(1) BPA Manager: The BPA Manager shall have at least two (2) years’ experience in managing of appliances repair services within the last seven (7) from the issuance date of this solicitation.

(2) Senior Technician: The Senior Technician shall possess a Gas Safety Management Certification (가스안전

관리자격증) and shall have a minimum two (2) years’ experience of appliances repair services within the last seven (7) years from the issuance date of this solicitation.

(3) Technician: The Technician shall have a Gas Safety Management Certification (가스안전 관리자격증) and shall have a minimum one (1) year of experience of appliances repair services within the last seven (7) years from the issuance date of this solicitation.

The resume must clearly identify information as required below:

- Name of CM

- Description of qualifying work experience

- Length of qualifying work experience

- Phone number and full name of employer and validating personnel

- A copy of certification (if applicable)

4.2. FACTOR II: PAST PERFORMANCE

The offeror shall submit two (2) references for recent and relevant past performance within the last seven (7) years from the issuance date of this solicitation. This data on recent contracts will be used by the Contracting Officer to evaluate past performance. The offerors shall present past performance for themselves whose effort on this contract will significantly influence performance of the proposed effort.

Past Performance Contract References. The offeror shall submit documentation that demonstrates past performance experience in performing preventative maintenance and on-call repair services. Two (2) Past Performance Contract Reference submissions are required in the format below:

The title of the Contract/Project A Description of Work completed Name of the Client Organization or Requiring Activity Length of Contract/Project (Year/Month/Date) Total value of contract/project in USD Complete Name, E-Mail and Phone Number of Point of Contact (POC) at Client Organization.

The following ratings will be used in evaluating Past Performance:

ACCEPTABLE: Based on the Offeror’s performance record, the Government has a reasonable expectation that the Offeror will successfully perform the required effort, or the Offeror’s performance record is unknown (See note below).

UNACCEPTABLE: Based on the Offeror’s performance record, the Government has no reasonable expectation that the Offeror will be able to successfully perform the required effort.

NOTE: In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance (see FAR 15.305(a)(2)(iv)). Therefore, the offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability, “unknown” shall be considered “acceptable”

4.3 FACTOR III. PRICE:

The offeror shall submit completed price list (technical exhibit attachment excel spreadsheet).

The offeror shall provide complete CLINs identified in this solicitation. Any underlying assumption including proposed escalation rates between the 1st and subsequent periods shall be clearly explained. Proposed price will be reviewed to determine if the price is complete, and reasonable.

The price offer shall set forth a summary of the total proposed price of each CLINs/Sub-CLINs.

The offeror shall round up/down all unit prices to the nearest whole Korean Won (KRW) thereby eliminating the use of any decimal points.

4.4. FAR Clause 52.212-3, Alt I, OFFEROR REPRESENTATIONS AND CERTIFICATIONS COMMERCIAL ITEMS: The offeror shall provide a complete FAR 52.212-3, Alt 1, (h) & (k).

4.5 Company Information: SAM Unique Entity ID, CAGE Code, and Address

4.6. Tax Exemption Declaration - Republic of Korea - The offeror shall complete the form attached and provide a signed copy. The offeror shall indicate specific types and quantities of POL products upon which offeror’s based and for which tax exemption is allowed in this Solicitation.

4.7. Signed Solicitation and Signed Amendment(s): The offeror shall include the signed copy of the first page of the solicitation (SF1449) and a signed copy of each amendment (SF30), if any amendments are issued.

4.8. Point of Contact (POC): The offeror shall provide point of contact information to include: Name, telephone number, and e-mail address of person(s) authorized to conduct discussions/negotiations and to financially bind the company.

5.0. SITE VISIT:

Offerors are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the price of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award. The site visit schedule will be conducted as follows:

Time and Date: Wednesday, June 5th, 1000 HRS Place:

Those who have installation pass: FMB, Furnishings Management Office, Camp Casey, 2842 Pyong Hwa-Ro, Dong Du Cheon-Si

Those who need escort: meet at Camp Casey Main Gate Visitor Center by 0900 HRS. All persons requiring escort must bring valid Korean identification card (주민등록증), driver's license, or passport.

Personnel that do not have their identification card shall not be given access to Camp Casey.

Companies requiring escort are only allowed one (1) attendee due to escort restraints.

ALL ATTENDEES: Attendees MUST provide the following information, at least 24 hours before site visit, to Reyhan Schmidt via email reyhan.e.schmidt.civ@army.mil. Please confirm by phone call: 0503- 355-2698.

Company Name Name of attendee(s) Contact information (phone and email) Whether or not you require an escort

This site visit will be conducted in English only.

6.0 REQUIREMENTS BEING SOLICITED FROM LOCAL SOURCES

All sources may submit a proposal or quote as applicable. However, the Republic of Korea (ROK)-United States (U.S.) Status of Forces Agreement (SOFA), precludes the U.S. Government from granting Invited Contractor or Technical Representative status to any offeror, for this requirement. All sources submitting a proposal or quote, as applicable, including U.S. sources, must already have, or obtain the requisite business licenses directly from the ROK Government, and conduct business in accordance with all applicable ROK laws, including but not limited to, rules and policies regarding labor, taxation, and immigration. Any contractor not already doing business in Korea, must submit adequate verification in its initial proposal or quote, that it has the requisite authorization and capacity

To compete for the requirement, and to conduct business in accordance with all applicable ROK laws, including but not limited to, rules and policies regarding labor, taxation, and immigration. If an initial proposal does not fully demonstrate this authorization and capacity, it will not be further considered for award. Whether an offeror qualifies shall be determined by the Contracting Officer.

End of Addendum to FAR 52.212-1, Instructions to Offerors—Commercial Products and Commercial Services.

ADDENDUM TO FAR 52.212-2

Addendum to FAR 52.212-2 Evaluation – Commercial Products and Commercial Services In accordance with FAR Part 13, award will be made to the responsible Offeror submitting the Lowest Priced Technically Acceptable (LPTA) offer that satisfies all terms and conditions of the solicitation. Offers will be evaluated for acceptability, but not ranked using the non-price factors/subfactors. All non-price factors and subfactors will be rated as either “acceptable” or “unacceptable”. In order to be considered for award, there must be an “acceptable” rating in every non-price factor/subfactor. In other words, a rating of “unacceptable” for any factor or subfactor will result in the entire offer being rated “unacceptable”.

The following ratings will be used in evaluating all non-price factors and subfactors except Past Performance:

ACCEPTABLE: Offer meets the requirements of the solicitation.

UNACCEPTABLE: Offer does not meet the requirements of the solicitation.

FACTOR I: TECHNICAL

Sub-factor 1: Prime BPA Holder's Business Registration The offeror shall be evaluated on submitted copies of Prime Contractor's Business Registration and Certifications for repair appliances issued by the ROK Government as follows:

(1) Business Registration Category – Service (사업자등록증;종목-서비스)

(2) Business Registration Item – Appliances Repair (사업자등록증 업종: 전자제품수리)

(3) Business Certification – Gas Facility Construction, Class 2 (가스시설 시공업 제2종 )

Subfactor 2: Equipment Plan The offeror shall be evaluated on the submitted equipment plan that shall include:

(1) Refrigerant Recovery Machine (프레온 냉매회수기)

(2) Gas Detector (가스 누출 감지기) and

(3) Electromagnetic Meter (전자파 측정기) are in his possession OR ability to secure required equipment for full performance. At minimum., the plan shall identify the equipment(s) and their model number and manufacturer’s name.

Subfactor 3: Prime BPA Holder’s Prior Experience: The offeror shall be evaluated on provided Prime Contractor's Prior Experience. The Prime Contractor shall have at least two (2) years of satisfactory prior experience within the last seven (7) years from the issuance date of this solicitation. Satisfactory prior experience is experience in performing repair of housing appliances service on a scale that is the same or larger size that the solicitation requirement. The experience of a subcontractor cannot substitute for the prime contractor’s experience.

Subfactor 4: Key Personnel: The offeror shall be evaluated on submitted BPA Manager (CM)’s, Senior Technician's, and Technician's resume and certification (if applicable).

(1) BPA Manager: The BPA Manager shall have at least two (2) years’ experience in managing of appliances repair services within the last seven (7) from the issuance date of this solicitation.

(2) Senior Technician: The Senior Technician shall be evaluated on possession of a Gas Safety Management

Certification (가스안전 관리자격증) and shall have a minimum two (2) years’ experience of appliances repair services within the last seven (7) years from the issuance date of this solicitation.

(3) Technician: The offeror shall be evaluated technician's resume. The Technician shall have a Gas Safety

Management Certification (가스안전 관리자격증) and shall have a minimum one (1) year of experience of appliances repair services within the last seven (7) years from the issuance date of this solicitation.

FACTOR II: PAST PERFORMANCE: The factor evaluates the offeror’s past performance history in performing same or similar requirement as set forth in this contract to determine the offeror’s capability to perform the contract.

Past performance will be evaluated only on proposals that received a technically acceptable rating for these technical criteria in paragraph I above.

The offeror shall be evaluated on submitted evidence of two (2) references for recent and relevant past performance within the last seven (7) years from the issuance date of this solicitation. This data on recent contracts will be used by the Contracting Officer to evaluate past performance. The offerors shall present past performance for themselves whose effort on this contract will significantly influence performance of the proposed effort.

The following ratings will be used in evaluating Past Performance:

ACCEPTABLE: Based on the Offeror’s performance record, the Government has a reasonable expectation that the Offeror will successfully perform the required effort, or the Offeror’s performance record is unknown (See note below).

UNACCEPTABLE: Based on the Offeror’s performance record, the Government has no reasonable expectation that the Offeror will be able to successfully perform the required effort.

NOTE: In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance (see FAR 15.305(a)(2)(iv)). Therefore, the offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability, “unknown” shall be considered “acceptable”

FACTOR III - PRICE:

Proposed price will be reviewed to determine if the price is complete and reasonable. The price offers will be evaluated IAW FAR 13.106-3 (a) (1) & (2). The following applies to that evaluation:

(a) Completeness: The offeror shall complete the pricing information for all CLINs identified in price list for a total of five (5) years. Any underlying assumptions including proposed escalation rates between the 1st and subsequent periods shall be clearly explained.

(b) Price Reasonableness: Price should also reflect fair market value and be reasonable when compared to the independent Government estimate, current market prices for same or similar services and/or when compared among other technically acceptable offerors.

(c) Price is not scored: The proposed price shall include all CLINs as listed on the Price Schedule. The Government intends to evaluate offers and award a contract without discussions. Therefore, Offerors are instructed that submitted offers should contain their best pricing.

End of Addendum to FAR 52.212-2 Evaluation – Commercial Products and Commercial Services

PWS

Performance Work Statement (PWS)

Appliance Repair Services for Army Family Housing (AFH) and Unaccompanied Personnel Housing (UPH) in USAG Yongsan-Casey

1.0 Introduction. This is a non-personal services Blanket Purchase Agreement (BPA) to provide the Repair and Replacement (Including Hook up service) of Government Appliances for USAG Yongsan-Casey. The Government will not exercise any supervision or control over the contract service providers. The BPA Holder (Contractor) shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. The Contractor is responsible for providing all parts required for Preventive Maintenance Orders (PMOs) and all repair parts required for Demand Maintenance Orders (DMOs).

1.1 Background. This service has been performed in various facilities for over 30 years, at USAG Yongsan-Casey to maintain and repair all government appliances. USAG Yongsan-Casey including Camps Bonifas, Casey, Hovey and Yongsan is located in areas spanning from Paju, Dongduchon, Uijeongbu in Kyongki province to Yongsan in Seoul city, Republic of Korea and consists of approximately 11,244 acres and 370 buildings.

The population base consists of approximately 6,900 Military, Government civilian, and Contractor personnel, as well as 550 resident family members.

1.2 Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and Local Laws, Regulations, and Directives to include, but not limited to the publications in Section 7, Related Documents. The Contractor shall provide all necessary personnel, equipment, supplies and related services to provide repair and/or replacement of damaged/broken Government-Owned electrical appliances and hook-up appliances located in Army Family Housing (AFH), Unaccompanied Personnel Housing (UPH) and Off-post Private Rental Housing located in the vicinity of USAG Yongsan-Casey.

1.2.1 The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost-effective ways to fulfill Government Appliances Repair and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions. The average annual rainfall is 60 inches; with the wettest months being July - August. The average annual snowfall is 4 inches, with snowfall expected during the period of December – February. The average frost-free period (growing season) during the year is about 270 days. The first killing frost may be expected about December, and the last killing frost generally occurs in February. The average annual maximum and minimum temperatures are approximately 63- and 43-degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 25 degrees in the month of January to a high of 88 degrees in the month of August. Summer temperatures often reach 95 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access. The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems, or circumstances, which require Fire Department inspection. The Fire Department will reset alarm systems to operational status.

1.5 Traffic Flow. N/A

1.6 Drainage. Maintenance work performed under this contract shall not impede drainage. N/A

1.7 Restoration of Landscape Damage. Trees or other landscape features damaged by the Contractor’s operations shall be restored to the original state at no additional cost to the Government.

1.8 Dust Suppression. The Contractor shall perform dust suppression when necessary, during maintenance and repair activities or as directed by the Contracting Officer or COR.

1.9 Utility Location. N/A

1.10 Excavation Permits. N/A

1.11 Work Clearance. For work involving digging/excavation operations, the Contractor shall obtain a properly approved diffing permit before ground disturbance.

2.0 Requirements.

2.1 Period of Performance (PoP). The PoP consists of 5 years.

The PoP is as follows:

Phase-in/out Period Base Period 23 SEP 2024 – 22 SEP 2025 Ordering Period 1 23 SEP 2025 – 22 SEP 2026 Ordering Period 2 23 SEP 2026 – 22 SEP 2027 Ordering Period 3 23 SEP 2027 – 22 SEP 2028 Ordering Period 4 23 SEP 2028 – 22 SEP 2029

2.2 Contractor’s Qualification

2.2.1 The Contractor shall possess current and valid required business registrations and certification to conduct the performance of “repair appliances” issued by the Korea Government (ROK) as bellows. This registration shall be kept current in accordance with ROK Government Law throughout the entire performance period.

• Business registration Category - Service: 사업자등록증 – 종목 – 서비스

• Business Registration Item – Appliances Repair Services: 사업자등록증업종: 전제품수리서비스

• Business Certification – Gas Facility Construction, Class 2: 가스시설 시공업 제2종

2.2.2 Senior Technician: The contractor shall provide senior technician who shall be responsible for supervision for performance of work. The Senior Technician shall have a Gas Safety Management Certification

(가스안전관리자격증) and shall have a minimum two (2) years of experience of Appliances repair services.

2.2.3 Technician: The contractor shall have one (1) technician who shall have at least one (1) year experiences and shall be responsible for repair appliances services.

2.3 Performance Requirements

2.3.1 Occupied Housing Areas: The contractor shall perform work with minimum disturbance to any occupants and shall limit their activity to only those areas requiring access to perform the services requested.

2.3.2 Home Service: The contractor shall visit customer's place to inspect appliances, when requested, and provides a determination result of inspection.

2.3.3 Hook-up Service: The contractor shall provide hook-up service for washers, gas dryers, electric dryers, refrigerators, gas ranges and electric ranges at AFH, UPH, and privately Leased Housing occupants (all housing areas) when requested.

2.3.4 Cleaning Appliances: The contractor shall provide cleaning service for electronic appliances owned by Government that, washers, dryers, refrigerators, microwaves and ranges at AFH, UPH, and privately Leased Housing occupants (all housing areas) when requested. All cleaned appliances shall operate properly and be serviceable. Cleaning work shall be performed at the contractor's work site. All cleaning work shall be completed and returned to FMB within 10 days of receipt of delivery order. All cleaned appliances shall be covered with wraps when returned.

2.3.4.1 Dryers: Disassemble and vacuum lint or debris that may clog the vent. Remove any ink stains, dirt and dust on the drum and the inside body. Clean door, filter and exterior (all four sides and the top).

2.3.4.2 Washers: Disassemble and clean parts on the inside of the machine including the drum, washtub, filters, seals, etc. Disinfect mold and mildew and get rid of dirt, dust, hair and musty odors. Clean the door gasket, filters, detergent compartment, agitator and the exterior (all four sides and the top).

2.3.4.3 Refrigerators: Accumulated dried-on food particles, mold and rust shall be re-moved, and interior surface cleaned and sterilized, including the door seal/gaskets, vegetable crispers, racks, shelves, interior walls, food bars and the ice container. Cooling coils on back vacuumed, exterior surfaces (all four sides and the top) washed to remove dirt, film, dust, and food particles. The drip pan underneath shall be cleaned to remove water deposits, dust, dirt, and free of water.

2.3.4.4 Range/Oven: Range top, all four sides, storage compartments, control knobs, broiler pan, inside racks and door handles shall be free of grease and burned-on food particles. The oven door glass shall be cleaned.

2.3.4.5 Microwave: Microwave top, all four sides, control knobs/panel, inside walls and door shall be free of grease and burned-on food particles.

2.3.4.6 Warranties/Guarantees: The contractor shall warranty all materials and workmanship done under this contract for a period of 30 days from the date issue out to customers. The contractor shall repair or replace, at his own expense, any materials that become defective during the warranty period as a result of imperfect materials or workmanship. Warranties shall not apply where damage is the result of abuse or neglect by the Government.

2.3.5 “On Call" Repair Procedures:

2.3.5.1 Duty hours (Normal Repair Service): The contractor shall perform "on-call" repair service for all appliances during duty hours between 0800 - 1700 hours, Monday thru Friday upon receipt of such a request call from the Call Officer. The contractor shall provide a telephone point of contact and shall have a person on duty at all times to receive call requests and dispatch necessary technicians to perform required repair work. Upon receipt of a telephone notification call from the Call Officer, the contractor shall coordinate with occupants an appointment time for repair prior to dispatching technicians. The contractor shall ensure that their technicians are dispatched on site at the schedule appointment time. The contractor shall replace inoperable and uneconomically repairable appliances with an equivalent size and type of appliance like new condition. All repair, replace, or adjust work shall be completed within 72 hours of receipt of notification by the Call Officer.

2.3.5.2 The Call Officer shall issue a maintenance request form (repair request ticket) for appliance repair request and the contractor shall annotate all blocks with appropriate information including valid customer's signature upon completion of repair work. A copy of completed and authenticated maintenance request from with the contractor in-voice shall be furnished to the Call Officer upon completion of repair work. The contractor shall clean the work area and remove any residue materials from the work site when repair is finished. The contractor shall ensure all job sites are secured during in-clement weather to avoid damages or windblown materials.

2.3.5.3 Installation Equipment: The contractor shall install equipment following the manufacturer's recommendations and IAW all local and national plumbing and electrical codes. Equipment shall be connected property to existing electrical and/or gas out-lets, and hot and cold-water lines. The contractor shall furnish all connecting materials between equipment and existing vents, drains and lines.

2.3.5.4 Equipment Record: The contractor shall maintain individual records for appliances including manufacture, model, serial number and repair cost. The record shall be listed in chronological order BPA Holder has performed maintenance.

2.3.5.5 Replacement Service with Repair Parts: The contractor shall render recommendations to customers as to the proper course of action for major repairs, i.e. repair vs. replace. When the contractor determines that appliances are to be replaced, a repair cost including parts and labor shall be annotated on the maintenance request form. Any appliance repair cost exceeding $100 requires approval from the Call Officer. If the contractor suspects the appliance has been damaged or broken as a result of customer abuse, the contractor shall notify the appropriate Call Officer.

2.3.5.6 Technical Inspections: The Technical Inspection is necessary only to confirm the operational condition of the electrical appliances. In the case where the repair of the electrical appliances is necessary, it shall not be used.

After receipt of operational conformation, the technical inspection shall only be used for the appliances that will be replaced. Therefore, technical inspection cannot be done with other repair expense or the home service charge simultaneously.

2.4 Description of Services. See Section 5.0 for the specific SERVICE or Functional Area (FA).

2.4.1 Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.4.2 General Information.Transition (Phase In/Phase Out). N/A

2.4.2.1.1 Phase In/Phase Out for Incumbent Contractor. N/A

2.4.2.2 Transition (Phase In/Phase Out). N/A

2.4.3 Place of Performance and Hours of Operation.

2.4.3.1 Place of Performance. The work to be performed under this contract will be performed at the following locations: Camp Casey, Camp Hovey, RLFC, Camp Bonifas, Warrior Base, Yawol-Mt., Yongsan, Koryo-Mt., Tongduchon City, Uijeongbu city, Yangju city, Paju city, Guri city. Refer to Area Map attached after PWS.

2.4.3.2 Hours of Operation. The Government's regular (normal) hours are from 0800 – 1700 hours, excluding Korean public Holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. A DPW Work Reception desk will be operated eight (8) hours a day, five (5) days a week and be capable of response to DMOs and/or customer requests outside of standard working hours.

2.4.4 Federal Holidays and ROK Legal Holidays. The Contractor’s performance shall not be required on the U.S. federal holidays or ROK legal holidays listed below, unless there is a requirement to respond to a Priority 1, Emergency. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 United States Code (U.S.C) § 6103, Government Organization and Employees, Holidays).

Federal Holidays

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents’ Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth 19th day of June

Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

ROK Legal Holidays

New Year’s Day 1st & 2nd day of January Lunar New year From the last day of the 12th lunar month to the 2nd day of the 1st lunar month Independence Movement Day 1st day of March Labor Day 1st day of May Children’s Day 5th day of May Buddha’s Birthday 8th day of the 4th lunar month Memorial Day 6th day of June Liberation Day 15th day of August Chu Sok From the 14th to the 16th day of the 8th lunar month National Foundation Day 3rd day of October

Han Gul Nal 9th day of October Christmas Day 25th day of December

NOTE: When a holiday falls on a Saturday or a Sunday, the following Monday will be observed as a holiday. Federal holidays don’t apply to Korean including Contractors. As Korean, they are required to perform their duty on American holidays, and facility is open.

2.4.4.1 The Contractor shall provide personnel support within 24 hours of notification outside the normal hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Project Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.4.4.2 Installation Closures.

When an unforeseen Installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the next business day following the closure unless the following day is a Saturday, Sunday, a recognized Korean public Holiday, and when routine work is not scheduled for that day.

2.4.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within 2 hours. The Contractor shall resume operations with KO/COR approval.

2.4.4.4 Curtailment of Operations. When operations are curtailed due to manmade or natural conditions on a working day, it may be necessary for the Government to interrupt that day’s work under this contract. The Contractor shall reschedule the work on any day acceptable to the Government. If the KO agrees, the Contractor may continue the work as scheduled. The KO will provide verbal announcements of immediate curtailment of operations to the Contractor.

2.4.4.5 Days of No Scheduled Activities (DONSA). The Installation has historically granted Military personnel (Enlisted and Officers) DONSA, for example, the Friday after Thanksgiving, in addition to the listed Federal Holidays above.

DONSA are not considered a day of excused absence for the Government civilian work force or Contractor employees.

If a DONSA affects scheduled contract work or access to facilities, the work in affected facilities may be rescheduled to compensate for the DONSA.

However, announced DONSA or exodus of Military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas or uninterrupted performance of work (i.e., training facility and area maintenance and supply inventories).

The Contractor shall vary work schedules to take full advantage of such opportunities by planning maintenance that is better accomplished when personnel are not using facilities during those times.

2.4.5 Travel/Temporary Duty. N/A

2.4.6 Emergency Services.

2.4.6.1 Emergency Medical Treatment. The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the United States (US) Government.

2.4.6.2 Accident Reporting. The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. A completed typed original plus one (1) copy of ENG FORM 3394 United States Army Corps of Engineers Accident Investigation Report shall be delivered to the KO within five (5) calendar days of occurrence, whenever an accident involving personal injury or government owned property occurs.

2.4.7 Contract Administration and Management.

2.4.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5, Post-award Orientation. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Project Manager and the KO. The written minutes will be distributed within five (5) calendar days after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.4.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.4.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.4.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be affected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or Alternate Contracting Officer’s Representative (ACOR), and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The Alternate Contracting Officer Representative (ACOR) will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.7.3.3. The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration.