AmendLimitedSourcesJustification.pdf

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BMC Remedy Information Technology Service Management (ITSM) Services
Solicitation number
W91QUZ-07-A-0006-E116
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Amendment Limited Sources Justification

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Control Number: N3-FY13-JA02

Amendment 1 to Limited Sources Justification Under FAR 8.405-6

1. Agency/Contracting Activity: Army Contracting Command, Aberdeen Proving Grounds (ACC-APG), Huachuca Division, 2133 Cushing Street, Building 61801, Fort Huachuca, AZ 85613.

2. Description of Action:

Nature: New Requirement Follow-on Requirement Mod to Existing Purchase Order/Contract Number

Pricing: Firm-Fixed Price Time & Materials Cost

For Hybrid Contracts, list percentage of each type of pricing:

Firm Fixed Price: 66% Cost: 34%

Funds: Operations and Maintenance, Army (OMA) Other Funds:

Fiscal Year of Funds: FY 13

Name of Proposed Contractor(s): BMC Software Distribution, Inc.

Street Address: 8401 Greensboro Drive, STE 100 City, State, Zip: McLean, VA 22102-5100 Phone: 301-788-5474

3. Description of Services or Supplies:

The total estimated value of the proposed action is $2,430,818.04. |

The Contractor shall provide a fixed price block of BMC Remedy ITSM senior consulting hours in support of engineering, test and evaluation, training, integration and sustainment support, configuration management, and life-cycle support of the Army Enterprise Configuration Management Database/Service Support (CMDB/SS) system. The Contractor shall provide 1,083 Learning Pass Credits, and associated formal BMC Remedy/ITSM training provided by | Certified BCM trainers. The Contractor shall administer and provide BMC/Remedy ITSM just-in-time training to NETCOM Operations and Engineering Staff. The training must synchronize with the build, deployment, and operational requirement of Global Ticketing Consolidation (GTC) Bridge to Enterprise Service Management System (B2E). The Contractor shall support the integration of information/data exchange of Army Land War Net (LWN) Network Operations (NetOps) Architecture (LNA) capabilities with the CMDB/SS. The Contactor shall provide subject matter expertise in Asset and Change, Configuration and Release Management, Service Level Management, and Service Request Management modules in Remedy ITSM, Dashboards and Analytics, Knowledge Mgt, and other modules as required.

Personnel will not be permanently assigned to a physical location. The support is not for individual employees to be assigned for the duration of the call order, but rather a block of consulting time where senior consultants can be requested based on which BMC Remedy modules the Army is deploying or modifying. BMC Remedy Certified Senior Systems Engineers/Consultants are required. The support may include telephonic support or on-site support for two weeks to three months at a time, depending on the complexity of support requested. The Contractor remains responsible for compliance with PWS requirements and for ensuring that their employees meet the qualifications set forth in this call order. Training shall be tightly synchronized with the design, build, deployment and transition to operations phases, providing the right training to the right personnel at the right time, based on GTC B2E requirement and Theater assessed needs. This just in time delivery will enable the Government to ensure that support personnel are adequately trained to support the services provided by GTC B2E and will eliminate Government administrative overhead in coordinating training sessions.

This is a continuing requirement for NETCOM Headquarters, the previous call order W91QUZ- 07-A-0006 E115 was awarded in the amount of $390,835.04, with a Period of Performance (POP) of 30 September 2012 through 30 March 2013. NETCOM Headquarters still has a bona-fide need for these services and this call order was issued for 12 month with a POP of 8 July 2013 through 7 July 2014. |

4. Authority: No Change.

5. Reasons for Authority Cited: No Change.

6. Actions to Increase Competition: No Change.

7. Market Research: No Change.

8. Procurement History: No Change.

9. Additional Information to Support the Justification: No Change.

10. Technical / Requirements Certification: I certify that the supporting data under my cognizance which is included in this Limited Sources Justification is accurate and complete to the best of my knowledge and belief.

Submited by: Susan L. Monahan Position Title (Division Chief or higher): NETCOM / ACofS, G-3 Email address: susan.k.monahan.civ@mail.mil Signature:

11. Fair and Reasonable Price Determination: No Change.

mailto:susan.k.monahan.civ@mail.mil

12. Reviews: I have reviewed this justification and find it legally sufficient.

Legal Counsel Name: Gregory Billings Signature:

13. Contracting Officer’s Approval: I hereby certify that this justification is accurate and complete to the best of my knowledge and belief. Based on the foregoing, I approve this limited sources justification subject to availability of funds, and provided that the services and supplies herein described have otherwise been authorized for acquisition.

SIGNATURE:

NAME: SHELBY L. BURROUGHS

TITLE: Procuring Contracting Officer

14. Competition Advocate for the Procuring Activity:

Based on the foregoing justification, I hereby approve the procurement of BMC Remedy ITSM support for the United States Army Network Enterprise Command (NETCOM) for an estimated $2,430,818.04 | on a Limited Sources basis pursuant to the authority of FAR 8.405-6(b), subject to availability of funds, and provided the services herein described have otherwise been authorized for acquisition. Additionally, if any changes to the requirements, basis for the justification, market conditions, or increases in the estimated value of the proposed action occur at any time, the Contracting Officer shall document these changes in a memorandum and obtain review/concurrence from the competition advocate.

SIGNATURE:

NAME: DEBRA K. PARRA

TITLE: Competition Advocate

2013-07-31T16:34:55-0700
BURROUGHS.SHELBY.LAMONT.1065455168
2013-08-01T09:00:10-0700
MONAHAN.SUSAN.KIST.1269999000
2013-08-01T11:55:23-0700
BILLINGS.GREGORY.NMN.1011013933
2013-08-04T10:07:39-0700
PARRA.DEBRA.K.1231324840

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