W91QF422Q0021 PWS ATTACHMENT 1.docx

PERFORMANCE WORK STATEMENT (PWS)

WASHER AND DRYER RENTAL AND MAINTENANCE SERVICES

PRESIDIO OF MONTEREY (POM)

05 April 2022

1. GENERAL:

1.1 Description of Services: This is a non-personal services contract to provide Washer and Dryer Rental and Maintenance Services. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the services as defined in the Performance Work Statement (PWS) except for items specified as Government furnished property. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 Background: The United States Army Garrison (USAG) POM is located in the city of Monterey, California. The USAG POM has the responsibility to provide Base Operation Support (BOS) to the Defense Language Institute Foreign Learning Center (DLIFLC) by ensuring that basic hygiene capabilities are maintained. In support of those basic essentials the provision of washers and dryers in housing facilities are required along with the maintenance and upkeep of the appliances.

1.3 Objectives: Provide rented washer and dryers with the maintenance service in support of base operations on POM.

1.4 Scope: Contractor shall furnish all labor, tools, materials, equipment, transportation, supervision, and all other supplies and services to perform all operations for washer and dryer rental and maintenance services In Accordance With (IAW) the terms and conditions of the contract, PWS, Local, State and Federal regulations.

1.5 Period of Performance: The period of performance shall be for a base period and four option periods of 12 months each.

1.6 General Information

1.6.1 Quality Control: Quality Control is the responsibility of the contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-4, Inspection of Services – Fixed-Price).

The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The QCP shall be provided to the Contracting Officer (KO) and contract specialist via e-mail within 10 business days of the performance start date (PSD). The Government will accept, or return the QCP for revision within 10 business days. Any change to the QCP after initial acceptance requires the review and acceptance by the KO.

1.6.2. Quality Assurance: The Government will evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed IAW the requirements of the contract.

1.6.3. Federal Government Holidays:

1.6.4. Hours of Operation: The contractor is responsible for conducting business while the facility is open, between the hours of 8:00 A.M. to 4:30 P.M. Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.5. Place of Performance: The work to be performed under this contract will be performed at Presidio of Monterey in California. All Contractor employees shall abide by local guidance, at each installation, as it pertains to face coverings, physical distancing, and quarantine policies. Any unknowns or uncertainties will be resolved with the Contracting Officer (KO) or Contracting Officer’s Representative (COR) for questions or concerns.

1.6.6. Security Requirements:

1.6.6.1. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.6.2. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

1.6.6.2.1. In the event keys are lost or duplicated, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

1.6.6.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.6.7. Phase-In/Phase-Out Period:

1.6.7.1 Phase-In Period. Contractor shall be given a thirty (30) calendar-day phase-in period to install, connect, troubleshoot, and make fully operational all contractor-owned washers and dryers installed in selected facilities. The contractor will submit a written timeline schedule to the COR no less than 7 business days, detailing which day appliances are to be installed in each facility. Within forty (45) days of contract award, Contractor will conspicuously hang instructional signs (see section 5) in each laundry room and other areas where machines will be located highlighting operational procedures for machine use. After washers and dryers have been installed, Contractor will furnish to the COR, the Installation Energy Manager, and the Directorate of Public Works (DPW) Public Utility Specialist, a list of machines identifying the make, model number, serial number, and machine nomenclature. When machines are added, removed, or relocated from one location to another location, an updated list will capture any adjustments and be provided to the COR, Installation Energy Manager and DPW Public Utility Specialist.

1.6.7.2 Phase-Out Period. Contractor shall be given a thirty (30) calendar-day phase-out period to disconnect and remove lines and equipment contractor-owned. This includes but not limited too; washers, dryers, vent connections, gas line connections, all water supply lines, electrical, and drain connections from government utilities. The contractor will provide to the COR a written time line schedule 45 days prior to end of performance, identifying what days appliances will be removed from each facility. All surface areas where machines were placed will be free of trash and debris prior to departure.

1.6.8. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity IAW Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. In progress reviews (IPR) will be held at least quarterly (each 3rd month, counting from the performance start date). At a minimum, the KO, COR, and contractor lead shall attend these IPRs. At these meetings the Government will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.9. Key Personnel: Certain experienced professional and/or technical personnel are essential for successful accomplishment of the work to be performed under this contract. These "Key Personnel" are identified by name within the contractor’s proposal and their resumes were submitted for evaluation during the source selection process. The contractor agrees that such personnel shall not be removed or replaced within the performance of this contract unless the following measures are taken:

If one or more of the key personnel, for any reason, becomes or is expected to become unavailable for work under this contract for a continuous period exceeding 15 work days, or is expected to devote substantially less effort to the work than indicated in the proposal or initially anticipated, the contractor shall, subject to the concurrence of the KO or COR, promptly replace personnel with personnel who possess equal, or better, qualifications as the original employee.

All requests for approval of substitutions hereunder must be in writing and provide a detailed explanation of the circumstances necessitating the proposed substitutions. The request must contain a resume for the proposed substitute, and any other information requested by the KO or COR. The KO or COR must concur in writing with the change.

If the KO or COR determines that suitable replacement of Key Personnel is not timely, or that the resultant reduction of productive effort would be so substantial as to impair successful completion of the contract, the KO may terminate the contract for default or for the convenience of the Government, as appropriate, or make an equitable adjustment to the contract to compensate the Government for any resultant delay, loss or damage.

The Government has identified the following positions as “Key Personnel”, and the qualifications and experience requirements shall be met:

1.6.9.1. Project Manager: The Contractor shall provide a Project Manager who shall be responsible for the performance of the work. The name of this person and an alternate shall be designated in writing to the KO. The Project Manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Project Manager or alternate shall be available between 8:00 a.m. to 4:30p.m., Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons. The Project Manager’s primary responsibility will be the effective administration of this contract. Both the Project Manager and Alternate shall be able to communicate fluently in the English language. The Contractor shall provide telephone numbers of contact personnel who can be reached after normal duty hours.

1.6.10. Identification of Contractor Employees: The Contractor shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each contractor (to include subcontractors) employee shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

1.6.11. Supervision of Contractor Employees: The Government will not exercise any supervision or control over contractor employees while performing work under the contract. Such employees shall be accountable solely to the contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor and/or subcontractor employees.

1.6.12. Organizational Conflict of Interest (OCI): The KO has not identified any OCIs inherent to this requirement. It is the offeror’s responsibility to notify the KO, prior to submission of proposals, if a potential OCI is identified.

1.6.13. Anti-Terrorism (AT) Level I Training. See DFARS 252.204-7004.

1.6.14. Access and General Protection/Security Policy and Procedures. The Contractor and employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor’s workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. Contractor and subcontractor’s employees shall comply with POM Installation Protection Plan, Command Policy 17 (Installation Access for Procedures for Visitors) and Command Policy 21, Photography/Videography Activities.

1.6.14.1. Contractors Requiring a Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.14.2. Contractors Not Requiring a CAC but Require Access to a DoD Facility or Installation. Contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.14.3 Contractor shall provide a list of employees and POM Form 7 (Application for Installation Access) for each employee that require access to facilities or installation upon award or new employee.

1.6.15. AT Awareness Training for Contractor Personnel Traveling Overseas. Not Applicable. The Contractor shall receive Government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13, and provide this training to each of its US based employees required to travel overseas. Specific AOR training content is directed by the combatant commander with the requiring activity’s Anti-Terrorism Officer (ATO) being the local point of contact.

1.6.16. iWATCH Training. The Contractor shall brief all employees on the local iWATCH program (training standards provided by the requiring activity’s ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of the PSD and within 30 calendar days of new employees commencing performance with the results reported to the COR no later than (NLT) 15 calendar days after completion of training.

1.6.17. Access to Government Information Systems. NOT APPLICABLE. All contractor employees with access to a Government info system shall be registered in the Army Training Certification Tracking System (ATCTS), and shall successfully complete the DoD Information Assurance (IA) Awareness prior to gaining access to the IS and annually thereafter. DoD IA training is available at https://ia.signal.army.mil/DoDIAA/default.asp.

1.6.18. Operations Security (OPSEC) Standing Operating Procedure (SOP)/Plan. NOT APPLICABLE. The contractor shall develop an OPSEC SOP/Plan within 90 calendar days of the PSD, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan shall include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor shall ensure this individual becomes OPSEC Level II certified per AR 530-1.

1.6.19. OPSEC Training. Per AR 530-1, Operations Security, all contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees shall complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor employee to the COR within 15 calendar days after completion of training by all employees. This training is available at http://www.cdse.edu/catalog/elearning/GS130.html.

1.6.20. Information Assurance (IA)/Information Technology (IT) Certification. NOT APPLICABLE. Per DoD 8570.01-M, DFARS 252.239.7001 and AR 25-2, contractor employees supporting IA/IT functions shall be appropriately certified upon the start of contract performance. Contractor personnel shall be certified at the level as stipulated in DoD 8570.01-M. The applicable Computing Environment (CE) or Operating System (OS) is as applicable. The CE/OS qualification requirement can be met in two ways: 1) commercial certification; or 2) proof of formal training completion (training certificate). Privileged user access requires a favorable Tier 5 security investigation. The contractor shall provide proof of all applicable technical qualifications and initiation of the required security investigation for performance under this contract prior to an employee beginning performance. Additionally, personnel performing IA/IT functions must be a United States citizen.

1.6.21. Threat Awareness Reporting Program (TARP). NOT APPLICABLE Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees who possess a security clearance must receive annual TARP training by a CI agent or other trainer as specified in paragraph 2-4b. The COR will coordinate for the next available TARP class for each period of performance.

2. DEFINITIONS AND ACROYNYMS:

2.1 Definitions:

Acceptance. The act of an authorized representative of the Government by which the Government assumes for itself, or as an agent of another entity, ownership of existing and identified supplies, or approves specific services rendered as partial or complete performance of a contract.

Acceptable Quality Level (AQL). Maximum percent defective, maximum number of defects per hundred units, or the number of defects in the unit that can be considered satisfactory, or the average allowable leeway or variance from a standard before the Government will reject a specific service or material.

Breakdown. The failure of equipment or a component that requires correction to restore it to operating condition

Contract Administrator. A representative of the federal government and contractor who performs post-award functions related to the administration of contracts

Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contracting Officer. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Common Use Areas: Areas that includes conference rooms, classrooms, latrines, landings, vestibules, hallways, entrances, and stairways.

Common Level of Support: A standardized frequency of service levels to be performed IAW funding availability.

· CL-1: Common Level 1: Maintenance performed at the highest level of services.

· CL-2: Maintenance performed at a medium level of services.

· CL-3: Maintenance performed at a low level of services.

· CL-4: Maintenance performed the lowest level of services.

Composite Labor Hours: Incidental custodial services performed in accordance with Section 5, Contractor will charged labor hours in half-hour increments.

Contract Discrepancy Report (CDR), DA Form 5479-R: A report the Contractor is required to complete whenever performance is unsatisfactory. The CDR requires the Contractor to explain to the KO, in writing, why performance was unsatisfactory, and how performance will be returned to satisfactory levels and how recurrence of the problem will be prevented

Deficiency/Discrepancy: Instance of noncompliance with a contract requirement. A deficiency (discrepancy) may be caused by either nonperformance or poor performance.

Government: The United States Government, the Department of Defense, the Department of the Army, Navy, Air Force or Marines and the terms used to refer to the officials designed to administer the contract or their designated representatives

Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Environmental Management Systems (EMS). System to manage track and control all regulatory related compliance programs, and associated environmental impacts within the installation.

Environmental Protection Agency. Federal agency delegated with the authority to enforce

Equipment: Items used to perform maintenance and service tasks.

Fire Prevention. Actions taken to eliminate potential situations which would ignite a fire presents a fire hazard situation

Fiscal Year. Federal accounting period that begins 1 October and ends 30 September.

Government-Furnished Facilities. Government-furnished space for storage of Contractor equipment and supplies see section 3.

Installation Closure. An installation closure may be caused by a catastrophic event, natural disasters such as major incapacitating storms or floods, Congressional acts, Federal holidays or military training days. Nonessential personnel will be relieved in such cases.

Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Mandatory Documents: Documents listed herein with which the Contractor must comply in order to meet work performance requirements under the contract.

Modification: A written change to the terms of the contract, issued by the KO.

Physical Security. Actions that prevents the loss or damage of Government property.

Quality Assurance. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Service Contract Reporting. Contractor is required to report all contractor manpower (including subcontractor manpower) required for the performance of this contract using the following web address: https:\\sam.gov.

Subcontractor. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Suspension. Termination of solid waste collection services in specific areas, completely or in part, for specified periods of time.

Utilities. Electricity and hot and cold water only.

Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

Work Week. Monday through Friday, unless specified otherwise.

Where "as directed," "as required," "as permitted," approval," "acceptance," or a similar expressions are used, it shall be understood that direction, permission, approval, or acceptance of the Contracting Officer is intended, unless stated otherwise.

Where "as shown," "as indicated," "as detailed," or a similar expression is used in these specifications, it shall be understood that reference is made to this specification and its accompanying floor plan(s), unless stated otherwise.

2.1 Acronyms

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Utilities. The Government will provide all utilities associated with paragraph 3.2 for the contractor’s use in performance of tasks outlined in this PWS. The Contractor (to include subcontractors) shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.1.1 Energy and Utilities Conservation: The Government will inspect for compliance of the terms and conditions of contract requirements in accordance with the Inspection of Services clause, FAR 52.246-4. Inspection shall include but not limited to a combination of unscheduled, random, periodic, customer complaints inspections. Government personnel conducting inspections shall include but not limited to the KO and appointed by Letter of Designation" an authorized Government Representative. Inspections performed by the KO shall take precedence over any and all inspections performed by other authorized Government Representative.

3.1.2 Energy Conservation Program: Contractor shall comply with the Installation’s Energy Conservation Program. Such compliance shall include, but is not limited to: turning off lights immediately after maintenance and repair work to appliances has been completed. Adjusting Heating Ventilation and Air Conditioning (HVAC) systems or thermostats controls will not be performed by the contractor.

3.2 Facilities: The Government will provide the necessary location for the washers and dryers, see Attachment 1 of this PWS.

3.3 No other supplies, equipment, or services will be provided by the Government in support of this contract.

4. CONTRACTOR-FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Material. See paragraph 4.1 above.

4.2.1 Equipment. Contractor equipment will be maintained and repaired by the Contractor. Contractor-furnished property or equipment inoperable or unserviceable for whatever reason, including failure to meet installation, Federal, State, or Local safety requirements, shall be removed from the installation within twenty-four (24) hours after failure unless otherwise specified by the COR. Such failure shall not be cause for the Contractor to reduce service or performance. Contractor- furnished equipment shall be removed from the installation within ten (10) working days after termination or expiration of contract. The Contractor will not be allowed the use of Government-furnished property or equipment to perform maintenance or repair on Contractor- furnished equipment unless so authorized in writing by the KO.

5. SPECIFIC TASKS:

5.1 Washer Requirements. Contractor shall furnish ENERGY STAR top-load and front-load, non-coin operated, commercial washers on a rental basis. All required maintenance, repairs, replacement of parts and materials and exchange of machines shall be accomplished IAW the terms and conditions of this contract. Contractor shall furnish all parts, labor, material, transportation, and equipment necessary to install, maintain, repair, and relocate contractor-owned washers to include associated hot and cold washer hoses and drain hoses as often as necessary to ensure proper operation of appliances and to prevent damage to building structure or injuries to personnel.

5.1.1 Washers. Contractor shall inspect, clean, repair, or replace water hoses and strainers. Washing machines shall be equipped with no less than 2.24 Modified Energy Factor (MEF) and a cubic feet volume of no less than 2.84 dry weight drum capacity with three cycle (heavy, regular, and delicate) washing capabilities. Washing machines shall be ENERGY STAR rated with a water factor of 5.0 or less. The total weighted per-cycle water consumption shall not be greater than 13.916 (The consumption per cycle factor is determined by multiplying the dry weight drum capacity by the water factor). Washers shall measure a minimum of 4.1 cubic feet and be equipped with an automatic shut off feature when machine doors are opened or by manual shut down capabilities. Each washer shall be able to operate on a 1-phase, 120 Volt, 60-Cycle, 1-15 Amp electrical circuit without overloading under normal operating conditions. Each machine shall have hot, warm, and cold-water temperature selectors with fabric softener and bleach dispensers. Each washing machine will be stabilized, braced, and leveled in a manner to prevent noise, vibration and movement. Washers will be individually grounded IAW current code to prevent electrical shock. Each machine will not be grounded to water supply lines, valves, hose bibs, or discharged drainage pipes.

5.2 Dryers:

5.2.1 Dryer Requirements. Contractor shall furnish front-load gas and electric non-coin operated, commercial dryers on a rental basis. All required maintenance, repairs, replacement of parts and materials or exchange of machines shall be accomplished IAW the terms and conditions of this contract. Contractor shall furnish all plant, labor, material, transportation, and equipment necessary to install, maintain, repair, and relocate contract-owned dryers. Contractor shall be responsible for cleaning vent ducts and exhaust fans in all laundry rooms.

5.2.2 Electric Dryers. Contractor shall inspect, maintain, clean, repair, and replace lint screens, gas supply lines, and compression fittings as often as necessary to ensure proper operation of clothes dryers. Each dryer shall be equipped with an eighteen (18) Pound drum capacity with three cycle (heavy, regular, and delicate) drying capabilities. Dryers shall be equipped with lint filters and inspected during each visit by the contractor to ensure continuous and trouble-free operation of appliance. Dryers shall measure at a minimum 7.0 cubic feet. Each dryer shall be connected to a dedicated circuit. Dryers shall be equipped with temperature settings for fabrics such as permanent press, normal, delicate, and air only. Machines shall have timer capabilities for the desired fabric. Each dryer will be stabilized, braced, and leveled to prevent noise, vibration and movement. Electric Dryer machines shall be ENERGY STAR rated with a minimum combined energy factor of 3.50. Each dryer will be individually grounded IAW current code to prevent electrical shock. Each electric dryer shall be able to operate on a 240 Volt, 60-Cycle, 1-30 Amp electrical circuit without overloading under normal operating conditions.

5.2.3 Gas Dryers. Contractor shall inspect, maintain, clean, repair, and replace lint screens, gas supply lines, and compression fittings as often as necessary to ensure proper operation of clothes dryers. Each dryer shall be equipped with an eighteen (18) Pound drum capacity with three cycle (heavy, regular, and delicate) drying capabilities. Dryers shall be equipped with lint filters and inspected during each visit by the contractor to ensure continuous and trouble-free operation of appliance. Dryers shall measure at a minimum 7.0 cubic feet. Flexible gas supply lines, adapters, connectors, couplings, fittings and other accessories necessary to connect machines to existing utilities will be furnished by the contractor. Each dryer shall be connected to a dedicated circuit. Dryers shall be equipped with temperature settings for fabrics such as permanent press, normal, delicate, and air only. Machines shall have timer capabilities for the desired fabric. Each dryer will be stabilized, braced, and leveled to prevent noise, vibration and movement. Gas Dryer machines shall be ENERGY STAR rated with a minimum combined energy factor of 3.50. Each dryer will be individually grounded IAW current code to prevent electrical shock. Each gas dryer shall be able to operate on a 110 Volt, 60-Cycle, 1-30 Amp electrical circuit without overloading under normal operating conditions.

5.3 Repairs.

5.3.1 Repair Contact. Contractor shall provide names, phone numbers, and/or electric mail address of each contact person responsible for servicing machines. Upon notification from the COR either by email, work order, or telephonic means, the Contractor will respond to services calls within forty eight (48) or the next business day, excluding weekends after being contacted. Repairs on machines during normal working hours are to be accomplished between the hours of 0800 to 1630 hours, Monday through Friday. Trouble calls received after normal working hours will be accomplished forty eight (48) or the next business day, excluding weekends hours after notification. Upon arrival to a building where a machine is inoperable, Contractor will immediately contact the POC or a responsible person on site advising them of the nature of the visit. After repairs are completed or needed parts and or material are not readily available, craft person will provide status to the POC or responsible person on site prior to explaining the condition and the expected completion time for repairs before departing the facility.

5.3.2 Response. Contractor shall respond to call-outs for inoperable washer or dryer machines within forty- eight (48) hours or the next business day, excluding weekends after notification of deficiency. Contractor shall repair and or replace inoperable appliances during first visit, if practical. If a machine needs replacing it will be at no cost to the government, the contractor will immediately notify the Point of Contact (POC) identified on the work request form to include the COR informing them of the status and expected replacement date the appliance will be placed back in service.

5.3.3 Out-Of-Order Signs. Contractor will securely attach to inoperable dryers, an “Out of Order” sign that posts the technician name, the date the machine became inoperable, an expected date of repair based on when materials, parts, or replacement of a machine is expected.

5.4 Identification. Contractor shall provide to the COR a list the individual machine identifier for each washer and dryer installed. The list shall identify the machine identifier, floor location, room number, and building number of each machine with an individual numeric number affixed to each appliance, quantities, type (gas/electric), make, model number, and serial number.

5.5 Relocation. When instructed to do so by the COR, the contractor shall move machines from one location to another within a building, or between any areas within the installation where contractor-furnished appliances are located for the convenience of the government. The Contractor shall replace and/or move appliances at no cost to the government.

5.5.1 Contractor-Owned/Contractor-Operated Vehicles. Contractor shall at all times provide and maintain a sufficient number of trucks and general service-type vehicles to perform all work within the time stated in the contract and PWS. Contractor-owned/Contractor-operated vehicles shall be in operable condition and shall meet installation, State, Local, and Federal safety requirements. The Contractor’s and all sub-contractor’s vehicles shall be clearly identified as Contractor-furnished. All Contractor’s employees who are permitted to operate a motor vehicles or special equipment on Government installations shall possess a valid California driver’s license.

5.5.2 Company Markings: Contractor shall mark and maintain the following information on both sides of all Contractor-owned/Contractor-operated vehicles. Magnetic signs are acceptable on Contractor’s vehicles. Markings shall be legible and shall he conspicuously shown on vehicles doors.

Contractor’s Name Contractor’s Address (Local) Contractor’s Telephone Number Vehicle Identification Number (Contractor Assigned) Contractor’s Logo (If Applicable)

5.5.3 Vehicle Registration: Contractor’s vehicles shall be provided with a current California registration and California license tags and plates, and shall meet all requirements for traveling on California State Highways.

5.5.4 Vehicle Emission Control: Contractor’s vehicles shall conform to all safety standards for State and Federal regulations. Vehicles shall conform to the emission and pollution control requirements of the State of California and the Federal Government.

5.6 Operating Instructions. Contractor shall provide and post operational instruction signs for washers and dryers in all areas where appliances will be located. At a minimum, signs shall provide manufacturers’ operating instructions for proper use of machines (i.e. type and amount of detergent, machine functions, locking mechanism on frontload washer doors, cycling when machine are in use, over filling machine dispensers, sitting, or moving machines etc. Each machine will display stickers/decals with information cautioning users to remove items for clothing, pockets, and other washable garments prior to washing and drying cloths or other apparel. Stickers/decals shall be affixed to each machine as to make them conspicuous visibly to users.

5.7 Utility Connections. Utilities such as electricity, gas supply, and shut off valves for each dryer will be provided and maintained by the Government. Utility outlets such as electrical outlets, gas supply lines and flexible heating vent connections shall be accessible (if concealed by machines) with sufficient lengths attached to each machine. Contractor is prohibited from modifying existing utility services to accommodate appliances. Contractor shall furnish all adapters, fittings, and other accessories necessary to connect machines to existing utilities.

5.8 Vent Systems. Contractor shall clean dust and lint accumulation from dryer vent ducts, hose connections, exhaust fans, wall vent ducts, main vent ducts, and flexible vent duct hoses on a quarterly basis. Contractor shall provide an annual schedule of duct cleaning to the COR. Loose debris and trash behind dryers shall be removed and surface area behind machines clean during each schedule service frequency.

5.9 Job Site Cleanup. Contractor will clean up all lint, dust, and debris particles from the interior and exterior of building laundry rooms after servicing vent systems. Contractor shall remove all debris and waste materials from the work site leaving the work area in a clean and orderly condition at each facility upon completion of work. All debris generated as a result of this contract may be disposed of in Government-furnished dumpsters located near the facility being serviced.

5.10 Safety Program:

5.10.1 Safety. Contractor shall be responsible for instructing his employees in appropriate safety measures and shall not permit them to place machines, or any other equipment in traffic lanes or other locations in such a manner as to create safety hazards. Appropriate signs shall be provided and placed by the Contractor to mark areas, which are slippery or unsafe due to their work.

5.10.2 Personal Protective Equipment. Contractor shall ensure safety requirements and procedures to include employee’s responsibility for overall accident prevention is administered and practiced by all employees. Personal Protective Equipment (PPE) shall be provided and worn in the performance of work requirements to all employees at contractor expense.

5.10.3 Property Liability. Contractor shall be fully responsible and directly liable for incidental property damage, personal injuries and or death to personnel as a direct result of faulty installed equipment either installed replaced, repaired or removed by the contractor. Contractor shall hold the government harmless from any or all claims arising from such cause.

5.10.4 Safety Prevention. Contractor shall establish, implement, and maintain a safety program for preventing accidents and preserving the life and health of the Contractor’s personnel involved in the performance of this contract. The Contractor shall submit one (1) copies of their proposed safety plan to the KO and COR within ten (10) calendar days after receipt of notification of contract award. The Contractor’s Safety Plan shall include provisions for:

a. Reporting accidents and injuries to the KO IAW AR 385-40.

b. OSHA Compliance.

c. Inspection of Contractor’s work areas for potential safety hazards.

d. Furnishing Contractor PPE and safety devices.

e. Providing safety training to Contractor personnel.

f. Providing first aid to Contractor personnel.

5.10.5 Occupational Safety and Health Act (OSHA) Requirements. Contractor shall inform the KO, in writing, of any OSHA violations as they are identified. Compliance with OSHA shall be the responsibility of the Contractor. The Contractor shall coordinate with the KO to resolve OSHA violations caused by defects in facilities.

5.10.6 Fire Safety. Contractor shall comply with post fire regulations, Army Regulation 420-1, and any amendment that may be issued, are made a part of this specification. The Contractor’s operations shall conform to all applicable portions of this document. The Contractor shall instruct all personnel entering on duty as Contractor’s employees in the fire prevention program of the post and shall advise them of the requirements of the post fire regulations as they may pertain to this particular contract. Combustible materials shall be stored as directed by Army Regulation 420-1. Rags, mops, or brushes which contain residue or any materials which may become a source of spontaneous combustion shall be disposed of or stored outside the building in tightly enclosed metal containers.

5.11 Property Damage: Contractor personnel shall be accountable for damages to government property, such as disfigurement of furniture, building structures, and grounds damage caused by contractor’s vehicles. The Contractor shall be responsible for all damages to persons or property that occurred as a result of his/her fault or negligence in connection with the performance of the required work. Surfaces, fixtures, or any other furnishings damaged by Contractor’s personnel shall be repaired or replaced by the Contractor to the satisfaction of the KO at no cost to the Government.

5.12 Environmental Protections:

5.12.1 Environment: Contractor shall comply with all federal, state, and local laws, regulations, and requirements regarding environmental protection. The Contractor must adhere to the requirements as provided in Section III, Part 24 of the Environmental Review Checklist (document POM-EMSSOP- 001A) which serves as National Environmental Policy Act (NEPA) compliance. For emergency spills or contamination, contractor shall promptly notify the following agencies:

5.12.2 Hazardous materials. All hazardous materials generated or caused by the Contractor in performance of this contract shall be handled, stored, transported, and disposed of off the installation in accordance with applicable state and federal regulations.

6. APPLICABLE REGULATIONS AND DIRECTIVES.

6.1 The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. Below is a list of applicable guidance but not limited to:

Army Regulation (AR) 25-1, Army Knowledge Management and Information Technology Management, Chaps 1, 4, 5, 8.

AR 25-2, Information Assurance Chap 4, Sect II.

AR 385-10, The Army Safety Program, 24 February 2017

AR 385-40, Accident Reporting and Records, 18 March 2015

AR 420-1, Army Facilities Management AR 24 August 2012

POM Installation Protection Plan, Command Policy 17 (Installation Access for Procedures for Visitors)

Command Policy 21, Photography/Videography Activities

POM Regulation 420-1 01January 2004

DA PAM 385-40, Army Accident Investigations and Reporting, 18 March 2015

DoD Directive 8570.1-M, DoD Information Assurance Workforce Improvement Program.

Engineering Manual (EM); EM 385-1-1 Safety and Health Requirements Manual 30 November 2014

National Environmental Policy Act (NEPA)

OSHA – Occupational Safety and Health Administration

7. ATTACHMENT/TECHNICAL EXHIBITS LISTING

7.1 Attachment 1/Technical Exhibit 1 – Location of Washers and Dryers

7.2 Attachment 2/Technical Exhibit 2 – Performance Requirements Summary

7.3 Attachment 3/Technical Exhibit 3 – Deliverables Schedule

TECHNICAL EXHIBIT 1

LOCATION OF WASHERS AND DRYERS PRESIDIO OF MONTEREY

BUILDING NUMBER

WASHERS

GAS DRYERS

ELECTRIC

DRYERS

Total Units

GRAND TOTAL:

TECHNICAL EXHIBIT 2

Performance Requirements Summary

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PRS#1 Quality Control Plan

PWS 1.6.1

PRS# 2 Phase-In Period

PWS 1.6.7.1