W91QEX-24-Q-0066 Amendment 02 - Graphic Design Services (Conformed).pdf

SEE ADDENDUM

(No Collect Calls)

W91QEX24Q0066 16-Sep-2024

b. TELEPHONE NUMBER

305-437-2662

8. OFFER DUE DATE/LOCAL TIME

01:00 PM 24 Sep 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91QEX9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

LIAN PINO

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0012189172

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

410TH CSB - RCO MIAMI

9301 NW 33RD ST

DORAL FL 33172

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W91LMH 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

HQ USSOUTHCOM

STEVEN CARRO

9301 NW 33RD STREET

MIAMI FL

TEL: 305-437-2514 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$9,000,000

NAICS:

541430

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF59

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W91QEX24Q0066

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 450 Hours Graphic Design Services

FFP

The contractor shall provide Graphic Design Services in accordance with Section C, Performance Work Statement (PWS).

FOB: Destination

PURCHASE REQUEST NUMBER: 0012189172

PSC CD: T001

NET AMT

Graphic Design Services- DELETED

FFP

DELETED

FOB: Destination

Graphic Design Services- DELETED

FFP

DELETED

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

United States Southern Command (USSOUTHCOM)

Directorate of Logistics Graphic Design

Part 1

General Information

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise any supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform graphic designs as defined in this PWS. The contractor shall perform to the standards in this contract.

1.2 Background: The United States Southern Command (USSOUTHCOM)- Theater Logistics Readiness Program (TLRP) in support of the Humanitarian Assistance and Disaster Response (HADR) Logistics Handbook for the Western Hemisphere and the Theater maintenance Partnership Initiative (TMPI) require graphic design support across all media including digital, video, mobile, social, and other broadcast platforms.

1.3 Objectives: This is a non-personal services contract to provide graphic design support across all media including digital, video, mobile, social, and other broadcast platforms. The contractor shall work cooperatively with the USSOUTHCOM J4 as an authoritative source on branding standards, guidelines and implementation of branding on visual materials; provide input on all aspects of the national and internation interaction with the USSOUTHCOM J4 brand, including USSOUTHCOM partners, and other external stakeholders.

1.4 Scope: Contractor shall provide non-personal graphic design services to include developing and coordinating creative designs to enhance storytelling; produce layouts and subject matter information which demonstrate advanced working knowledge and familiarity with design and communication strategy across all media including digital, video, mobile, social, and other broadcast platforms; provide advanced technical dialogue and support in visual communications and computer graphics; provide technical expertise and artistic guidance in visual information and communications; transform novel ideas and information into communication products that are visually consistent with USSOUTHCOM design vernacular; display sound judgment and knowledge in depicting and emphasizing various aspects of the subject matter to develop and present appealing visual products; provide advisory services on branding matters; coordinate creative efforts across Agency programs; plan, lead and conduct special studies and pilot programs. As a technical expert, coordinate with vendors and contractors on product development.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 6 months.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): Not Applicable

1.6.2 Quality Assurance (QA): Not Applicable.

1.6.3 Recognized Holidays: The contractor is not required to perform services on holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day

Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 0700-1600 Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons.

The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The work to be performed under this contract will be performed remotely via email and other virtual platforms such as MS Teas and Zoom.go.

1.6.6 Type of Contract: The Government anticipates the award of a firm fixed price type contract.

1.6.7 Access and General Protection Policy and Procedures: Not Applicable.

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, Requiring Activity (RA), with other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 GOVERNMENT REPRESENTATIVE (GR). A Government Representative (GR) will be appointed to monitor this contract. The GR will monitor all technical aspects of the contract and assist in contract administration.

The GR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the contractor concerning technical aspects of the contract, issue written interpretations of technical requirements (including Government drawings, designs, specifications as needed), monitor contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government furnished property, and provide site entry of Contractor personnel. The GR is not authorized to change any of the terms and conditions of the contract.

1.6.10 The Contractor shall provide graphic design services. The contractor is responsible for the performance of the work.

Minimum Qualifications for all key personnel are listed below:

• Bachelor degree in Digital Arts

• A minimum of 3-5 years of experience in graphic design.

• At least 3 years of experience working with Graphic Design software, e.g., Adobe Creative Cloud (InDesign, Photoshop, Illustrator, Premiere Pro, Media Encoder, After Effects, and Lightroom), and Quark Express.

• At least 3 years of experience with Web Design software, e.g., Adobe Dreamweaver CC, Adobe Flash CC, Macromedia Fireworks, HTLML 5, CSS3, JavaScript, Campaign Monitor, GoDelivery

• At least 3 years of experience working with Content Management Systems, e.g., Drupal, Hyperwave, SalesForce, Microsoft SharePoint Studio.

• At least 3 years of experience with 3D Creation software, e.g., Autodesk 3DS Max and Maya, Corel Bryce 3D, Corel Poser, Pixologic ZBrush, Maxon Cinema 4D, Blender 3D.

• At least 3 years of experience with Screen Capture and Webinar Streaming software. e.g., Adobe Captivate, Snagit Pro, Camtasia Studio, Adobe Breeze, Adobe Connect, Web-Ex, Go to Meeting

• At least 3 years of experience with Audio Editing Software, e.g., Pro Tools HD, Apple Soundtrack, Apple Logic Pro X, Sound Forge, Adobe Audition CC

• At least 3 years of experience with DVD authoring software, e.g., Adobe Encore CC, Apple DVD Studio Pro, Sony DVD Architect, Nero Platinum Suite

• At least 3 years of experience of Desktop Publishing software, e.g., Microsoft Office 365 for PC and Mac

• Demonstrated experience in digital photography and videography.

1.6.11 Special Qualifications or Certifications:

1.6.11.1 IA/IT Training Certification: Not applicable.

1.6.12 Identification of Contractor Employees: Not applicable.

1.6.12.1 Badging of Contractor Employees: Not applicable.

1.6.12.2 Uniform: Not Applicable.

1.6.13 Contractor Travel: Not Applicable.

1.6.14 Other Direct Costs (ODC): Not Applicable

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.16.1 Non-Disclosure Statements: Not Applicable.

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (www.dimoc.mil/resourcess/limitations/). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.3 Information Assurance: At no time will the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.6.17 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information

(e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase-in/Phase-Out (PIPO) Period: Not Applicable.

1.6.19 General Training Requirements: Not Applicable.

1.6.20 Overseas Training Requirements: Not Applicable.

1.6.21 Foreign (OCONUS) Requirements: Not Applicable.

1.6.22 Synchronized Pre-deployment and Operational Tracker (SPOT): Not Applicable.

1.6.23 Safety: Not Applicable.

1.6.24 Environmental Compliance: Not Applicable.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1 Area of Responsibility. The U.S. Southern Command (USSOUTHCOM) area of responsibility (AOR) includes the geographic areas of Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mayotte, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Barthélemy, Saint Martin, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, and Venezuela.

2.1.2. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.3. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.8. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.9. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AFFSSIR Armed Forces Repository of Specimen Samples ALMS Army Learning Management System ANSI American National Standards Institute AOR Area of Responsibility AR Army Regulation ATCTS Army Training Certification Tracking System AT Anti-Terrorism CAC Common Access Card CFR Code of Federal Regulations CI Counter Intelligence CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DD Form 254 Department of Defense Contract Security Requirement List DNA Deoxyribonucleic Acid (DNA) DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction FAR Federal Acquisition Regulation FHP Force Health Protection FCG Foreign Clearance Guide FN Foreign National FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property GFS Government Furnished Services HADR Humanitarian Assistance and Disaster Response IA Information Assurance IAW In Accordance With

IT Information Technology JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer LN Local National LOA Letter of Authorization MNL Multinational Logistics NCIC-III National Crime Information Center Interstate Identification Index NIST National Institute of Standards and Technology ODC Other Direct Costs OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSHA Occupational Safety and Health Administration OPSEC Operation Security PIPO Phase In/Phase Out PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program RA Requiring Activity SCR Service Contract Reporting SOP Standard Operating Procedures SPOT Synchronized Predeployment and Operational Tracker TCN Third Country National TE Technical Exhibit TLRP Theater Logistics Readiness Program TMPI Theater Maintenance Partnership Initiative U.S.C. United States Code USSOUTHCOM United States Southern Command

PART 3 and 4 Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government Furnished

Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services The Government will provide all material printing services.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: Graphic design will be coordinated via email and other virtual platforms such as MS Teams and Zoom.gov. The contractor shall provide graphic design support across all media including digital, video, mobile, social, and other broadcast platforms.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

Tasks consist of the following:

(a) Serve as an authoritative source on USSOUTHCOM J4 branding standards, guidelines and implementation of branding on visual materials.

(b) Provide input on all aspects of the national and internation interaction with the USSOUTHCOM J4 brand, including USSOUTHCOM partners, and other external stakeholders.

(c) Collaborate with various stakeholders within the Office of Strategic Communications, Public Affairs and with staff in other offices to ensure branding is consistent throughout all publicly reproduced images and materials.

(d) Provide advanced technical consultation and support in visual communications and computer graphics.

(e) Provide technical expertise and artistic guidance in visual information and communications.

(f) Transform novel ideas and information into communication products that are visually consistent with

USSOUTHCOM design vernacular.

(g) Display sound judgment and knowledge in depicting and emphasizing various aspects of the subject matter to develop and present appealing visual products.

(h) Provide advisory services on branding matters.

(i) Coordinate creative efforts across Agency programs.

(j) Plan, lead and conduct special studies and pilot programs.

(k) As a technical expert, coordinate with vendors and contractors on product development.

(l) Projected projects for each year are estimated to be a minimum of nine (9).

(m) For Base Year currently nine (9) projectes are required or sixteen (16) if the Spanish language counterparts will be considered a stand-alone project. The following are focus areas:

o Logo for MNL/TLRP o Logo for TMPI o Overall image/brand work (tagline, basic marketing materials, etc.) - in English and Spanish o TLRP Handout/s (e.g. tri-fold, bi-fold, booklet) - in English and Spanish o TMPI Handout/s (e.g. tri-fold, bi-fold, booklet) - in English and Spanish o TLRP conference/event banner(s) - in English and Spanish o TMPI conference/event banner(s) - in English and Spanish o Rework the standard TMPI briefing (specific areas/concepts needing editing will be provided) - in English and Spanish o Create new TLRP briefing - in English and Spanish

QUESTIONS AND ANSWERS

1) Please confirm 3 logos are to be designed, one each for MNL; TLRP and TMPI.

Answer: Confirmed, 3 logos are to be designed, one each for MNL; TLRP and TMPI.

2) Regarding Overall image/brand work: Do you have an existing logo, color palette, typography, or other branding elements? If not, should we include the creation of all these elements in the design work? Please specify what marketing materials are required to be designed. Is there a tagline that needs to be developed from scratch, or do you have one that we should use?

Answer: The Command’s Branding Guidance will be provided as a foundation for the designs (e.g. color palette, fonts, etc.). A tagline does not yet exist and would need to be developed however, again, the Command has some language that could be useful that we would want to stay in concert with (e.g.

Partnership for the Americas). The Command’s website contains many of these relevant elements (www.southcom.mil).

3) Regarding TLRP and TMPI Handout/s: For Handout/s - tri-fold, bi-fold, or booklet, what are the dimensions required and key information to be included? Will the content be provided by the client? How many quantities are required to be designed?

Answer: Dimensions are unknown at this early stage but would be within current standards.

USSOUTHCOM is open to design suggestions based on content and other contextual factors. Content will be provided by USSOUTHCOM. We envision approximately 3-5 handouts/booklets to support conferences and other major partner engagement activities during the period.

4) Regarding TLRP and TMPI Conference/event banners - What are the dimensions, placement (indoor, outdoor), and format of the banners (roll-up, hanging)? Also please confirm no. of banners required to be designed?

Answer: Dimensions are unknown at this early stage. USSOUTHCOM is open to design suggestions based on content and other contextual factors. This is a design contract that does not involve printing. We envision approximately 2-3 banners to support conferences and other major partner engagement activities during the period.

5) Regarding reworking the standard TMPI briefing- Does the client expect content to be restructured, shortened, or simply polished? How much content is estimated - for eg. if you could indicate no of content pages, it will help us to understand the efforts required.

Answer: We are seeking 2-3 core information briefings tailored by audience. We envision an overhaul of the existing Initiative familiarization brief for improved information packaging and delivery, as well as the creation of a status update briefing template and a an “executive” level briefing that summarizes the main themes and emphasizes the most critical aspects.

Current full length Initiative familiarization briefing including country-specific slides for all participating countries is approximately 20 slides (.pptx). The current briefing for a single partner country is approximately 10-11 slides. The current executive level briefing is approximately 7 slides.

6) Regarding Creating a new TLRP briefing - please provide more details as to length required.

Answer: We are seeking a TLRP program overview briefing of approximately 10 slides, depending on the design options and recommendations.

7) Is the Spanish requirement a direct translation of the English work designed?

Answer: In most cases, yes, but agreed-upon programmatic norms will be explained (for example, certain acronyms will be retained in English but others will be translated into Spanish for understanding).

8) We note that the maximum number of pages for technical and past performance is 5. Please confirm if this excludes the Cover page and Table of Contents.

Answer: It will Exclude Cover Page and Table of Contents.

9) With reference to Price: We note that you have mentioned that we provide the price per unit (Unit Price) for each of the Contract Line-Item Numbers (CLINs) or SubCLINs, and then provide the total price (Amount) for the CLIN or SubCLIN by multiplying the quantity required by the price per unit.

We request you to please provide us with the quantities required to show the breakup of Graphic Design Services, for eg. Specify the quantities required for - Logo Designs; Handout/s Tri-fold; Handout/s Bi-fold,;TLRP conference/event banner(s); TMPI conference/event banner(s); Standard TMPI briefing; New TLRP briefing

Answer:

Logo Designs: 3 minimum Handout/s Tri-fold: 3-5 total across the Program, without regard to format (i.e. tri-fold vs. bi-fold or other format) Handout/s Bi-fold: 3-5 total across the Program, without regard to format (i.e. tri-fold vs. bi-fold or other format) TLRP conference/event banner(s): 1-2 total across the Program TMPI conference/event banner(s): 1-2 total Standard TMPI briefing: Please see answer for Question 5.

New TLRP briefing: Please see answer for Question 6.

10) Will the graphic design services needed be on a project basis or all work will be performed during the hours of operation 0700-1600 as stated in the solicitation? Is there flexibility with the hours? I am asking because a graphic designer I know and another I've contacted work a job and may need to perform before or after those hours. I will be the one responsible to make sure they deliver and all needs are met.

Answer: Graphic design services are needed on a project basis with flexibility offered in work hours/hours of operation. Would need a mechanism identified to submit projects and provide updates during the core business hours. While it's generally desirable for graphic designers to work during a company's regular business hours, flexibility can be negotiated based on specific project needs and deadlines. Considerations should be made for specific times when design work is most critical.

11) Can you provide more details regarding the estimated number of hours required per year for the graphic design services? Is there an expected hourly breakdown for each project or task?

Answer: This is unanswerable at this time because we have no historical workload to measure against and we do not yet have a comprehensive marketing/branding strategy for the Program. We envision each discrete project beginning with a discussion/design consultation on what we are looking for while possibly providing some very basic concepts in PowerPoint or hand drawings. The vendor will provide a SWAG on number of hours required to complete the graphics based on that consultation.

The estimated annual hours of 450 hours is a general guideline with the actual number of hours required varying depending on the volume and complexity of projects.

12) Is there any flexibility in providing multiple designers or a team approach to handle the required deliverables, or is the expectation that all work will be performed by one primary graphic designer and an alternate?

Answer: This is up to the contractor whether they use one or multiple designers to produce the required deliverables.

The decision to use multiple designers or a single designer depends on the volume and complexity of the work. If the workload is significant or if there are multiple projects with different requirements, a team approach may be beneficial. However, if the workload is relatively small and consistent, a single designer may be sufficient.

13) Should the proposal include resumes for both the primary graphic designer and the alternate?

Answer: Yes, it's highly desirable to receive detailed resumes and portfolios from graphic designers. This will help assess their qualifications, experience, and design style. We would emphasize the following elements:

Relevant experience: Highlight projects that are similar to our design needs.

Design skills: Demonstrate proficiency in design software (e.g., Adobe Creative Suite) and knowledge of design principles.

Industry knowledge: Show understanding of relevant industries or markets.

Client testimonials: Include positive feedback from previous clients.

We would expect junior designers to have at least 2-3 years minimum experience and senior designers should have 5-7 years.

14) Are there any circumstances under which in-person meetings might be required, or can all post-award and progress meetings be conducted via virtual platforms?

Answer: All post-award and progress meetings will be conducted via virtual platforms.

15) Would it be beneficial to include detailed resumes or portfolios for the proposed graphic designer(s) to demonstrate qualifications? If so, are there specific elements or criteria you would like emphasized?

Answer: Yes, it's highly desirable to receive detailed resumes and portfolios from graphic designers. This will help assess their qualifications, experience, and design style. We require the following elements:

Relevant experience: Highlight projects that are similar to our design needs.

Design skills: Demonstrate proficiency in design software (e.g., Adobe Creative Suite) and knowledge of design principles.

Industry knowledge: Show understanding of relevant industries or markets.

Client testimonials: Include positive feedback from previous clients.

We would expect junior designers to have at least 2-3 years minimum experience and senior designers should have 5-7 years.

16) If the scope of work expands or additional projects are added during the contract term, what is the procedure for contract modifications, and how will adjustments to the workload or hours be handled?

Answer: This contract is not based on number of projects, but hours based on creative design to complete a project. We ask that the contractor address a method to request or add additional hours to the contract if the number of hours are exceeded and additional hours are required to complete the year a modification will be done. Vendor shall reach out to KO and customer if hours are to be exceeded before moving forward.

17) Is there existing documentation for the USSOUTHCOM branding standards and guidelines, or will the contractor be required to develop these during the contract term?

Answer: USSOUTHCOM has branding standards. Anything that conveys, such as the USSOUTHCOM Insignia, will be provided but I believe there will be some development involved during the execution of the contract.

18) Are there any specific software tools or systems beyond the ones mentioned (e.g., Project Management) that the government prefers or requires the contractor to use?

Answer: We do not have any specific software tools and systems however we expect the contractor to be proficient in generally accepted design software such as:

Adobe Creative Suite: Photoshop, Illustrator, InDesign Vector graphics software: Adobe Illustrator, CorelDRAW Image editing software: Adobe Photoshop, GIMP Layout software: Adobe InDesign, QuarkXPress

19) Is this considered a FTE Graphic Designer or based on each project listed on the PWS?

Answer: We expect the workload to be sporadic and will need flexibility in staffing and feel a per-project basis may be more suitable than FTE.

20) If it's based on the projects listed on the PWS Are there estimated hours per project?

Answer: Refer to question 9 and 11.

21) Are there samples or a number of pages for some of the projects to be able to provide a firm fixed cost?

Answer: Refer to question 9 and 11.

22) Is there any incumbent/recompete or this is a brand-new project? If yes, could you please provide us with their award number or even if the customer bought similar services in the past?

Answer: There is no incumbent. This is not a recompete. This is a brand-new project.

23) Addendum to 52.212-1, Instructions to Quoters: Factor I Technical is limited to a maximum of 5 pages. The solicitation states, "Subfactor 1...The Offeror will provide information to substantiate the following: Requesting examples, sample work, and/or understanding of the following focus areas..." Are the requested examples and sample work outside of the 5 page limit for Factor I Technical?

Answer: The page limit will be increased to 30 pages. The requested examples and sample work should be within this 30-page limit.

24) The solicitation states, "Subfactor 1... Logo for MNL/TLRP; Logo for TMPI; Overall image/brand work (tagline, basic marketing materials, etc.) - in English and Spanish; TLRP Handout/s (e.g. tri-fold, bi-fold, booklet) -in English and Spanish; TMPI Handout/s (e.g. tri-fold, bi-fold, booklet) - in English and Spanish; TLRP conference/event banner(s) - in English and Spanish; TMPI conference/event banner(s) - in English and Spanish;

Rework the standard TMPI briefing (specific areas/concepts needing editing will be provided) - in English and Spanish; and Create new TLRP briefing - in English and Spanish. Can the Government provide examples of the current materials mentioned so offerors may assess the graphical complexity being sought for the MNL/TLRP/TMPI materials?

Answer: There are no current materials because these are all new programs. Expectation is that these products would all need to be created. We would need an entire branding packet created for each program.

25) The solicitation states, "Subfactor 2: Minimum Experience- The contractor shall have the following minimum experience: Graphic Designer and Alternate..."

a. Are offerors being requested to propose two Graphic Designers -- both a primary and an alternate?

Answer: Refer to question 12 and 13.

b. Are resumes of their proposed candidates for both Graphic Designers (primary and alternate) to be included in offerors' proposals?

Answer: Refer to question 12 and 13.

c. If resumes are to be included in proposals, are they outside the 5 page limit?

Answer: The page limit will be increased to 30 pages. The requested examples and sample work should be within this 30-page limit.

d. If resumes are to be included in proposals, are letters of intent required for both Graphic Designers (primary and alternate)?

Answer: This is up to the contractor to decided.

26) Section B treats Graphic Design as "1 job" per performance period without any indication of quantity or level of effort. PWS 5(a) - 5(k) have no workload measures. PWS 5(l) and 5(m) indicate estimated number of projects, but without indicating scale of each effort which could depend on how much input is required, number of pages, number of graphics per page, complexity of layout, etc. How many labor hours per year of Graphics Design support should be the basis of the offeror's quote? If the Government is leaving the number of hours up to the offerors to propose, can the Government provide adequate workload measures or historical workload, in addition to PWS 5(a) - 5(m), which offerors can use to estimate total labor effort?

Answer: Refer to question 9 and 11.

27) Are contract staff required to obtain Government clearance? If so, at what level?

Answer: No, contractors will not be required to obtain clearances as all materials will be unclassified.

28) Will government provide licenses to graphics and media editing software named in the PWS, or is Contractor to furnish all software licenses necessary to conduct the work?

Answer: No, government will not provide licenses for any of the required graphics/media editing software.

Assumption is that vendor has the necessary software to provide graphics support and will provide products/deliverables in standard formats e.g. .jpeg, .png, .svg, etc.)

29) What constitutes a third party? We have these folks on staff.

Answer: QUOTES FROM THIRD PARTIES WILL BE CONSIDERED NON-RESPONSIVE AND WILL BE EXCLUDED FROM CONSIDERATION FOR AWARD. The Government will accept quotes directly from graphic design companies.

30) Do you expect this to be a FTE? Or available on an on-call basis when projects are needed.

Answer: Available on an on-call basis when projects are needed. This is not a full-time position.

31) Would you consider making the past performance five years?

Answer: In accordance with Section L, paragraph f, Quoters shall submit all Government and/or commercial contracts for the prime offeror and each major subcontractor in performance or awarded during the past three (3) years, from the issue date of this RFQ, which are relevant to the efforts required by this solicitation. In the case of an quoter without a record of relevant past performance or for whom information on past performance is not available or sparse that no meaningful past performance rating can be reasonably assigned, the quoter may not be evaluated favorably or unfavorably on past performance (see FAR 15.305(a)(2)(iv)). Therefore, the quoter shall be determined to have unknown past performance. In the context of acceptability, unacceptability, “unknown” shall be considered “acceptable.”

32) Are there existing branding guidelines that need to be strictly followed?

Answer: SOUTHCOM has branding guidance that will be provided.

33) What are the specific file formats and sizes required for submissions?

Answer: Standard formats like .jpeg, .svg, .png, etc. Additionally, the rights to products/deliverables need to be conveyed to be able to share products with a printing facility.

34) What is the expected turnaround time for reviews and feedback from USSOUTHCOM?

Answer: NLT 14 calendar days from the date of submission.

Section E - Inspection and Acceptance

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 1001 Destination Government Destination Government 2001 Destination Government Destination Government

CLAUSES INCORPORATED BY FULL TEXT

252.232-7006 WIDE AREA WORKFLOW PAYMENT INSTRUCTIONS (JAN 2023)

(a) Definitions. As used in this clause—

“Department of Defense Activity Address Code (DoDAAC)” is a six position code that uniquely identifies a unit, activity, or organization.

“Document type” means the type of payment request or receiving report available for creation in Wide Area WorkFlow (WAWF).

“Local processing office (LPO)” is the office responsible for payment certification when payment certification is done external to the entitlement system.

“Payment request” and “receiving report” are defined in the clause at 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.

(b) Electronic invoicing. The WAWF system provides the method to electronically process vendor payment requests and receiving reports, as authorized by Defense Federal Acquisition Regulation Supplement (DFARS) 252.232- 7003, Electronic Submission of Payment Requests and Receiving Reports.

(c) WAWF access. To access WAWF, the Contractor shall—

(1) Have a designated electronic business point of contact in the System for Award Management at https://www.sam.gov; and

(2) Be registered to use WAWF at https://wawf.eb.mil/ following the step-by-step procedures for self-registration available at this web site.

(d) WAWF training. The Contractor should follow the training instructions of the WAWF Web-Based Training Course and use the Practice Training Site before submitting payment requests through WAWF. Both can be accessed by selecting the “Web Based Training” link on the WAWF home page at https://wawf.eb.mil/.

(e) WAWF methods of document submission. Document submissions may be via web entry, Electronic Data Interchange, or File Transfer Protocol.

(f) WAWF payment instructions. The Contractor shall use the following information when submitting payment requests and receiving reports in WAWF for this contract or task or delivery order:

(1) Document type. The Contractor shall submit payment requests using the following document type(s):

(i) For cost-type line items, including labor-hour or time-and-materials, submit a cost voucher.

(ii) For fixed price line items—

(A) That require shipment of a deliverable, submit the invoice and receiving report specified by the Contracting Officer.

(B) For services that do not require shipment of a deliverable, submit either the Invoice 2in1, which meets the requirements for the invoice and receiving report, or the applicable invoice and receiving report, as specified by the Contracting Officer.

Invoice 2in1

(iii) For customary progress payments based on costs incurred, submit a progress payment request.

(iv) For performance based payments, submit a performance based payment request.

(v) For commercial financing, submit a commercial financing request.

(2) Fast Pay requests are only permitted when Federal Acquisition Regulation (FAR) 52.213-1 is included in the contract.

[Note: The Contractor may use a WAWF “combo” document type to create some combinations of invoice and receiving report in one step.]

(3) Document routing. The Contractor shall use the information in the Routing Data Table below only to fill in applicable fields in WAWF when creating payment requests and receiving reports in the system.

Routing Data Table*

Field Name in WAWF Data to be entered in WAWF

Pay Official DoDAAC TBD

Issue By DoDAAC TBD

Admin DoDAAC** TBD

Inspect By DoDAAC TBD

Ship To Code TBD

Ship From Code TBD

Mark For Code TBD

Service Approver (DoDAAC) TBD

Service Acceptor (DoDAAC) TBD

Accept at Other DoDAAC TBD

LPO DoDAAC TBD

DCAA Auditor DoDAAC TBD

Other DoDAAC(s) ____

(4) Payment request. The Contractor shall ensure a payment request includes documentation appropriate to the type of payment request in accordance with the payment clause, contract financing clause, or Federal Acquisition Regulation 52.216-7, Allowable Cost and Payment, as applicable.

(5) Receiving report. The Contractor shall ensure a receiving report meets the requirements of DFARS Appendix F.

(g) WAWF point of contact.

(1) The Contractor may obtain clarification regarding invoicing in WAWF from the following contracting activity’s WAWF point of contact.

TBD

(2) Contact the WAWF helpdesk at 866-618-5988, if assistance is needed.

(End of clause)

Section F - Deliveries or Performance

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 27-SEP-2024 TO

31-MAR-2025

N/A HQ USSOUTHCOM

STEVEN CARRO

9301 NW 33RD STREET

MIAMI FL

305-437-2514

W91LMH

1001 N/A N/A N/A N/A

2001 N/A N/A N/A N/A

Section G - Contract Administration Data

CONTRACT ADMINISTRATION

Information and questions pertaining to this requirement shall be addressed to the following points of contact (POCs):

Primary Lian Pino Contracting Officer Phone: (305) 437-2662 Email: lian.pino.civ@mail.mil

COMPLAINTS

If you have complaints about this procurement, it is preferable that you first attempt to resolve those concerns with the responsible contracting officer. However, you can also protest to Headquarters, AMC.

The HQ, AMC-Level Protest Program is intended to encourage interested parties to seek resolution of their concerns within AMC as an Alternative Dispute Resolution forum, rather than filing a protest with the General Accounting Office or other external forum. Contract award or performance is suspended during the protest to the same extent, and within the same time periods, as if filed at the GAO. The AMC protest decision goal is to resolve protests within 20 working days from filing. To be timely, protests must be filed within the periods specified in FAR 33.103. Send protests (other than protests to the contracting officer) to:

Headquarters U.S. Army Materiel Command Office of Command Counsel 4400 Martin Road Rm: A6SE040.001 Redstone Arsenal, AL 35898-5000 Fax: (256)450-8840

Section I - Contract Clauses

CLAUSES INCORPORATED BY REFERENCE

52.204-7 System for Award Management OCT 2018 52.204-13 System for Award Management Maintenance OCT 2018 52.204-19 Incorporation by Reference of Representations and

Certifications.

DEC 2014

52.212-4 Contract Terms and Conditions--Commercial Products and Commercial Services

NOV 2023

52.232-8 Discounts For Prompt Payment FEB 2002 52.232-23 Assignment Of Claims MAY 2014 52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

MAR 2023

52.233-1 Disputes MAY 2014 52.233-3 Protest After Award AUG 1996 52.233-4 Applicable Law for Breach of Contract Claim OCT 2004 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights DEC 2022 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

SEP 2022

252.204-7000 Disclosure Of Information OCT 2016 252.204-7012 Safeguarding Covered Defense Information and Cyber

Incident Reporting

MAY 2024

252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support

JAN 2023

252.225-7048 Export-Controlled Items JUN 2013 252.225-7987 (Dev) Requirements for Contractor Personnel Performing in the

U.S. Southern Command Area of Responsibility

(DEVIATION 2021-O0004)

FEB 2021

252.232-7003 Electronic Submission of Payment Requests and Receiving Reports

DEC 2018

252.232-7010 Levies on Contract Payments DEC 2006 252.243-7001 Pricing Of Contract Modifications DEC 1991 252.244-7000 Subcontracts for Commercial Products or Commercial

Services

NOV 2023

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR

EXECUTIVE ORDERS--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L.

113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab Covered Entities (DEC 2023) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with…