FLASH Industry Day Briefing- FINAL - 20210217.pdf

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JAGC Large Scale Civil Litigation Support
Solicitation number
W91CRB21R0018
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This document is a Request for Information for professional legal support services required by the U.S. Army Judge Advocate General Corps. The Army seeks an indefinite-delivery, indefinite-quantity contract to provide litigation support including database creation and hosting, collection, processing, review, and production of electronically stored information; forensic collection and analysis; decryption and advanced analytics capabilities. Services are also required for managed review, expert analysis, pre-trial and trial support, transcription, and specialized professional services. Respondents must demonstrate experience with cases involving over 50 terabytes of data across 15 locations, including 5 international sites, on tight deadlines. The Army requires capabilities for both classified and unclassified data hosting, including 99% system availability. Responses were due by December 1, 2020. The winning contractor must comply with FISMA, NIST, and FedRAMP security requirements at a minimum moderate level. Small business participation is encouraged.

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United States Army Legal Services Agency 1

Flexible Litigation Augmentation Support for HQDA (FLASH)

17 FEB 2021

Ms. Allison Polchek Ms. Gazala Shaikh MSG Brian Allen

Ms. Christina Urrutia COL Eugene Kim Mr. Harry Parent

UNCLASSIFIED

Industry Day

United States Army Legal Services Agency 2

This documentation has been provided for information purposes only to support the U.S. Army JAGC Industry Day events. Participants shall:

Direct all requests for distribution to other parties to:

gerald.a.simmons2.civ@mail.mil

Not distribute this documentation outside of company/organization without prior approval from U.S. Army JAGC

Destroy the documents once they are no longer required to support U.S. Army JAGC activities

This event is Unclassified.

This event is a Public Forum.

This event is not recorded.

United States Army Legal Services Agency 3

Ground Rules

This event is for the Flexible Litigation Augmentation Support for HQDA (FLASH) program only

Existing open solicitations, current contracts, and recent awards will not be discussed

The published solicitation will describe the final requirements as well as the rules of the competition

Questions from attendees may be sent via email to gerald.a.simmons2.civ@mail.mil up to 12pm EST on 17 FEB 2021. Only questions from email addresses used in registration will be accepted.

The Government will attempt to provide answers to contractor-specific questions at the One-on-One sessions. Answers to general questions will be posted to beta.SAM.gov separately.

Answers are advisory only.

Final answers to questions received will be available in the formal RFP. The formal RFP will be the controlling document in the event that there is a conflict or ambiguity.

United States Army Legal Services Agency 4

Government Attendees and Roles

Name Role Organization Allison Polchek Chief, eDiscovery Division USALSA Gazala Shaikh Attorney Advisor, eDiscovery Division USALSA

MSG Brian Allen Contract Officer Representative, eDiscovery Division USALSA

Christina Urrutia IT Specialist, eDiscovery Division USALSA

COL Eugene Kim Chief, Contract Litigation and Intellectual Property Division USALSA

Harry Parent Trial Attorney, Contract Litigation and Intellectual Property Division USALSA

Pete Buckless Contracting Officer ACC Jerry Simmons Contracting Specialist ACC

United States Army Legal Services Agency 5

Agenda

Arrival / Admittance Welcome & Administrative Instructions Opening Remarks Program Information and Schedule Contract Strategy Requirement Highlights: Statement of Work / Description Quality Assurance (QA) Submission of Questions Individual Sessions Closing Remarks

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Program Information U.S. Army Judge Advocate General Corps

(JAGC)

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JAGC Organization

U.S. Army Legal Services

Agency

The Judge Advocate General

Office of the Judge Advocate General

(OTJAG) HQDA

The Judge Advocate General’s Legal Center and

School

Staff Judge Advocates and Command Judge Advocates at Installations and Commands

United States Army Legal Services Agency 8

U.S. Army Legal Services Agency

(USALSA)

United States Army Legal Services Agency 9

JAGC eDiscovery Program

(in-house support)

EDD

Caseload

SIPR

FLASHNIPR

eD-

ROCKS!

Review Tool

Training

Provide Assistance

United States Army Legal Services Agency 10

Program Schedule

United States Army Legal Services Agency 11

Contract Strategy

Full and Open Competition

Best Value Trade-Off Evaluation

Single Award Indefinite Delivery / Indefinite Quantity (FAR 16.504)

• Five-year ordering period

Firm Fixed Price CLINs with step-ladder range pricing

Potential Cost Plus Fixed Fee CLINs

Minimum cost identified by initial Task Order

United States Army Legal Services Agency 12

Requirement Highlights

Soliciting New eDiscovery Service Provider

Tailored Scope Based on JAGC Professional Legal Services Support Requirements

Statement of Work

CLIN 0001 UNIT COSTS

Hardcopy Document and Media Acquisition Hardcopy Document Preparation and Indexing Scan to Digital Image / OCR Blowback Photocopying Document Coding Electronic Files Processing Standard Databases Web Hosting Other Services

CLIN 0002 LABOR COSTS

Project Management and Technical Support Electronic Data and Document Acquisition Database Creation Database Utilization Electronic Data Processing Pre-Trial and Trial Support Specialized Professional Services

CLIN 0003 OTHER DIRECT COSTS (ODC's)

ODC Travel

United States Army Legal Services Agency 13

Flexible and Responsive contract solution to supplement in-house Army eDiscovery Program

Support large-scale and surge litigation and investigations:

• Short-fused hardcopy and forensic collection and inventory of records - on-site

- worldwide.

• Professional scanning to convert hard copy records, drawings, plans and schedules into OCR’d electronic records.

• Process and host large amounts of documents (100s of boxes), TBs of electronically stored information (ESI) – NIPR and SIPR.

• Able to handle all file formats of ESI (e.g., CAD3 drawings, .dwg, .pdf, .msg, .doc, etc.)

• Managed review for relevance, PII, privilege, procurement sensitive data or legends, export compliance legends and markings, and quality control.

• Keyword and dtSearch capabilities, and creation of production sets

Program Description

United States Army Legal Services Agency 14

Pre-Trial, Trial, and Post-Trial Support Services

• Administrative Hearing Support

Specialized Professional Services:

• Expert / Consultant / Legal Research / Paralegal Services

• Deposition / Audio / Video Transcription Services / Translation Services

Program Description

United States Army Legal Services Agency 15 contd.

Meet and Comply with FISMA and NIST Information Security Requirements

Meet and Comply with DFAR requirements re: Controlled Unclassified Information (CUI)

CONUS and OCONUS support capability

FedRamp certified (minimum at moderate level) for cloud services before RFP deadline

NIPR (cloud preferred) and SIPR (on-prem at Contractor site) support capability

Large and Surge capacity in short suspense (e.g., decrypt and process 100 GB/week)

Ability to stand-up and staff local office for review

United States Army Legal Services Agency 16 contd.

Experience performing the type of aforementioned wide-ranging professional legal support functions in large, complex litigation and investigations.

Relevant past performance on federal services contracts of a comparable level of size, scope, and complexity for the professional legal services sought.

Affordable.

United States Army Legal Services Agency 17

Quality Assurance Contractual Requirements

• Meet and comply with all security requirements (i.e., FISMA, NIST, DFARs) − Contractor obligates that all records collected, processed, and produced are the property of the

Government and will be safeguarded pursuant to all security requirements

• Overall quality objectives are to ensure the compliant quality services are delivered to the Government on time

• Documentation requirements include but not limited to: Program Plans, Project Reports, Error Reports, Review Workflows and Statistic Reports, Defined Procedure Plans, and, Lessons Learned

Under estimation of QA Requirements

• Under estimation of level of detail required to develop reliable and timely Program Plans and Project Reports can impact the ability for the program to adhere to project or task timelines

United States Army Legal Services Agency 18

Quality Assurance

Frequently Made Mistakes

• Failures happen, ensure adequate Quality Assurance (QA) support is planned/budgeted for and available at the necessary times to address issues as they occur and meet contractual timelines

• Develop reliable and detailed QA documents and corrective action reports documents to address failures

• Quality Resources to support failure analysis investigation and corrective action effort timelines

Lessons Learned

• Retrospective documentation that outlines mistakes and gathers best practices are important to program success and minimizing impact to underlying cases and overall program risk (missed timelines and cost)

United States Army Legal Services Agency 19

Submission of Questions

Please send your questions to gerald.a.simmons2.civ@mail.mil and peter.p.buckless.civ@mail.mil.

The Government will accept questions until 12pm EST today. We will only accept questions submitted from email accounts that were submitted as part of registration.

The Government will attempt to provide answers to contractor-specific questions at the One-on-One sessions.

Answers are advisory only.

The formal RFP will be the controlling document in the event there is a conflict or ambiguity.

A consolidated list of the questions and answers will be posted to beta.SAM.gov within 5-10 business days.

Accepting until 17 FEB 2021 by 12pm EST

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One-on-One Sessions

One-on-One sessions are scheduled for February 18th and 19th. The Government will provide questions to the each company in advance for their review and preparation. The Government will only accept responses provided during the individual sessions.

Scheduled for 18 FEB and 19 FEB

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Closing Remarks

Presented Information is the Government’s best intention

RFP is a superseding document in the event there is a conflict or ambiguity

Points of Contact Peter P. Buckless

Army Contracting Command-Aberdeen Proving Ground (ACC-APG) peter.p.buckless.civ@mail.mil

Jerry Simmons Army Contracting Command-Aberdeen

Proving Ground (ACC-APG) gerald.a.simmons2.civ@mail.mil

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