A01_W91CRB-16-R-5034__IQ-B-ACY_PWS.pdf

Statement of Work (Performance Based) for

Iraq

FMS Case IQ-B-ACY

Cisco Call Managers

Table of Contents

1.0 Scope

2.0 Applicable Documents

3.0 Requirements

3.1 Hardware and Services

3.2 Requirements for Item Unique Item Identification (IUID)

3.3 Procurement New Production

3.4 Requirements for Packaging

3.5 Requirements for Final Inspection and Test

3.6 Safety Engineering

3.7 Assessment of Performance of Services

3.8 Warranty

Appendix A – Equipment and Services

Statement of Work Cisco Call Manager

1.0 Scope. This document describes the work to be performed for the procurement of Cisco Call Managers and additional Cisco equipment, design, engineering, installation, and commissioning test effort, site surveys, training, and warranty in Iraq as required under Foreign Military Sales (FMS) case IQ-B-ACY. The word Government in this document refers to the United States Government. The word customer refers to the Iraq Ministry of Defense.

2.0 Applicable Documents.

Military Standards MIL-STD- 130N(1)

Identification Marking of U.S. Military Property

MIL-STD-129P (4) Military Marking for Shipment and Storage

MIL-STD-882D System Safety

Commercial Standards ISPM

Regulation of Wood Packaging Material in International Trade (2009)

ASTM D 3951-10 (latest version) Standard Practice for Commercial Packaging

ANSI/ISO/ASQ(E) Q9001-2008

American National Standard, Quality Management Systems- Requirements November 15 2008

3.0 Requirements.

3.1 Hardware and Services. The contractor shall provide the equipment and services listed in Appendix A.

Items shall be built in accordance with, and shall meet the performance criteria as specified in the System Design/Implementation Plan. Drawings and specifications shall be made available to the Government during the life of the contract. Installation of equipment must meet and/or exceed OEM Installation Requirements and Guidelines, and local building codes as applicable.

3.1.1 System Design/Implementation Plan (SDIP). The contractor shall develop and provide, in appropriate contractor format, a system design/implementation plan in accordance with the SOW and CDRL A001 that describes:

(a) Identification of the requirements for System Level and Installation Level design, based on site survey results, required for the project including physical layout and interconnection wiring/cabling of all of the system equipment/components in both a logical and appropriate physical installations.

(b) Description and diagrammatic representation of the signal/data flow and paths between the different system component equipment and blocks of functionality.

(c) Description of the different levels of system and user functionality/capabilities with appropriate conceptual user interface/control panel designs/depictions.

(d) Description of the key software components/modules/sub-systems in sufficient detail to identify the functionality/services/processing capabilities they provide within the context of the total system implementation or appropriate key blocks of system functionality.

(e) Identification of the technical and functional test plans that need to be developed and testing that shall be performed to verify and validate key system technical performance and required functional capabilities. This component data item is intended only to identify the key system performance and functionality criteria. The specific details of the vendor identified test plans are the subject of a separate data items.

(f) Provide schedules, identifying key project tasks, and milestones.

3.1.1.1 Project Management. The Contractor shall provide project management necessary to run the project and to accomplish the work contained in this SOW so as to provide a fully operational system. The Contractor will provide project management information within the SDIP. The project management elements of the SDIP shall include:

Organization Charts for the design and implementation phases of the contract showing key personnel who will be assigned to lead the project.

Project Schedule in Microsoft Project to at least 4 levels of WBS showing the tasks to be performed and the relationship of the tasks.

Reporting Requirements shall be specified including quarterly progress reports, Quality Assurance Reports, Schedule Updates, and meeting minute requirements.

Logistics and Material Control Plan showing the processes and procedures that will be followed and the reports that will be provided.

3.1.1.2. Project Schedule Requirements. The contractor shall develop a detailed project schedule as part of the SDIP that meets the critical milestones for work performance and delivery of CDRLs as detailed in Tables 3.1.1.2-1 below.

Table 3.1.1.2-1 Major Project Milestone Requirements (Subject to change as part of the Proposal)

Task Task Milestone Task Compete

No. Days after DAC 1 Site Surveys 2 Develop Concept of Operation 3 Design Verification 4 System Design 5 Detail Engineering Drawings 6 Order of Major Materials 7 Factory Acceptance Tests 8 US/Customer Transportation from factory to Customer 9 Equipment Delivery to Sites (break out by location) (list by type of site)

10 Electrical Installation and Test all Sites 11 Standby Power Installation and Test all Sites 12 UPS Power Equipment Installation and Test all Sites 13 Equipment Installation & Testing at each Site (break out by location) (list by type of site). List all equipment:

Cisco Call Managers, Security Bundle Router, Video Teleconference Equipment, Video Teleconference Server, IP Phones, Licenses, 650W Power Supply

14 On the Job Training (OJT) 15 Formal Customer Training 16 System under full Operation 17 Final System Acceptance 18 Warranty Complete 19 Remote Technical Support

3.1.2 Technical Performance, System Functionality and Acceptance Test Plan (ATP). The contractor shall develop and provide, in appropriate contractor format, an integrated package/set of technical performance, system functionality and acceptance test plans as identified in the SDIP (3.1.1), in accordance with the SOW and CDRL B001. The purpose of this plan is to achieve factory acceptance as required. The ATP shall describe:

(a) The technical/functional capability that will be performance tested, and the range and quantity of equipment to be tested.

(b) The performance parameters and criteria expected to be met and/or exceeded in order to establish the satisfaction of acceptance requirements.

(c) Identification of all test equipment needed to perform the testing with a detailed layout of testing rig, equipment connections and signal/data flows.

(d) Detailed description of the test procedures, testing sequences, data recording/performance scoring forms and mechanisms used by the contractor to perform these tests and document/verify testing results to include scheduling of Government/Customer witnessing, etc.

(e) The individual test plans, testing results and the integrated consolidated test plan package will be configuration managed by the contractor using appropriate commercial data configuration management practices.

3.1.2.1 Technical Performance, System Functionality and Acceptance Testing. The contractor shall conduct tests in accordance with the government approved Technical Performance, System Functionality and Acceptance Test Plan.

3.1.2.2 Technical Performance, System Functionality and Acceptance Test Report. The contractor shall develop and provide the customer with a Technical Performance, System Functionality and Acceptance Test Report, in accordance with the SOW and CDRL B002, consolidating the results of all of the identified individual technical and functional performance testing conducted in order to demonstrate the meeting of system performance acceptance criteria. Conditional acceptance of hardware is subject to approval of the “Technical Performance, System Functionality and Acceptance Test Report”.

3.1.3 Contractor Services.

3.1.3.1. Program Management. The contractor shall designate a program manager who will have overall responsibility for the control and coordination of all work performed. The program manager shall act as the single point of contact within the contractor’s activity for all required program status information.

3.1.3.2.1. The contractor shall collect, prepare, and maintain current data on progress of the contract. The data will be used to measure and control progress of the complete program. This data will be included in quarterly reports prepared IAW the CDRL for C001.

3.1.3.2.2. The Procurement Contracting Office (PCO) is the single point of contact within the Government for funds, program direction or approval of progress payments. Only the PCO can approve or direct changes or additions to the contract. The PCO may delegate to the ACO.

3.1.3.2.3. After award of the contract, the contractor shall (upon request by the Government or the contractor) conduct up to two (2) program management reviews alternating between the contractor’s and Government’s facilities. The reviews shall address present status of all aspects of the contract including equipment, training, documentation, and scheduling; problem areas with potential solutions; future plans; and any other areas deemed significant. The contractor shall comply with all requests for discussion issued from the Government either by notice prior to the review or during the review. The Government shall prepare the agenda. The contractor shall be provided a copy of the agenda for all program reviews 7 days prior to meeting. The Government shall prepare the minutes and provide them to Security Assistance Management Division Communications Chief within 10 days of completion of the meeting.

3.1.3.2.4. Program and Product Support. The contractor shall provide Program and Product Support activities, the cost of which is included in the unit price. These activities shall include, in varying degrees, the following:

a. Manage allocation of product build to requirement.

b. Manage compliance to SOW and Specification.

c. Manage product configuration control.

d. Review and advise on integrity of system configuration.

e. Manage product obsolescence.

f. Program status reporting, when required.

g. Monitor compliance to sub-contract plan, if required.

h. Monitor export regulation compliance, if required.

i. Support US Government personnel regarding product.

j. Liaison with other Government sub-contractors, if required.

k. Customer inspection and acceptance at origin.

l. Manage commercial packing and packaging requirement.

m. Respond to limited after sales customer inquiries via phone.

n. Prepare and submit Price and Availability information as requested.

o. Assist in resolving transportation (shipping) issues.

3.1.3.3. Training

a. The contractor shall provide in country operator/maintenance and system training for Cisco Call Managers for five days with one instructor for up to ten Students in the International Zone Iraq Defense Network (IDN) Network Operation Center, Bagdad, Iraq with instruction in Arabic.

b. The course(s) shall cover: theory of operation, overview of components, setting up for an operational mission, operator installation, operation and maintenance procedures, installation of the external accessories, and an overview of operational uses and applications.

Basic system administration, operation and maintenance.

Advanced system administration, operation and maintenance.

Basic installation, operation and maintenance of different types of interconnection links.

Networking (Basic and Advanced).

Hardware maintenance, Alignment and troubleshooting Each trainee shall be given a copy of all required course documents and materials.

c. Student courseware materials shall be provided for each student and shall consist of Course Evaluation Forms , a student guide, performance tests, overhead presentation transparencies, and pertinent equipment manual. All student courseware material shall be provided in the language of instruction. Four (4) copies of the training plan and the student courseware material shall be provided (at least 30 days prior to the training for standard training courses, or at least 90 days prior to the training for nonstandard training courses) in accordance with CDRL for DI-SESS-81523B and this SOW. A DD250 shall be provided to the PCO with all deliveries.

3.1.3.4 On the Job Training (OJT)

The Contractor shall provide the Iraq MOD maintenance personnel with OJT during the installation and test phase of the contract not to exceed fourteen (14) days. In addition the Contractor shall provide OJT in System Operation and Maintenance (O&M) to students who have completed formal training. O&M OJT shall be provided during the early maintenance period of the system operation. OJT shall cover training to Iraqi Signals’ personnel on items that are provided under the contract. Each trainee shall be given a copy of all required course documents and materials.

3.1.3.5 Support

3.1.3.5.1 Maintenance Support

As a part of Iraqi OJT, the Contractor shall provide maintenance support assistance to Iraqi maintenance personnel from the time the first equipment becomes operational until the system is accepted. During this period, the Contractor will assist the Iraqi maintenance personnel in revising and updating their operating and maintenance processes to fit the new system. In addition, the Contractor will provide Operational assistance to the Iraqi Operations personnel to be sure that they are familiar with the features and capabilities of the system and how to apply these features and capabilities to operational circumstances.

3.1.3.5.2 Remote Technical Support

The contractor shall provide one year of remote phone-based technical support for all equipment and licenses delivered under this SOW. Technical support includes but is not limited to remote equipment repair and diagnostics, equipment troubleshooting, configuration and power deficiencies. Technical support shall commence after the completion and acceptance of all installation services.

3.1.3.6. Installation. Installation will be done in the destination country by the contractor’s personnel. Installation shall commence in accordance with the project milestones listed under paragraph 3.1.1.2 and the SDIP. All efforts associated with the installation work effort will be as set forth in the SDIP and this contract.

The contractor shall be responsible for the installation of all the equipment, units, subsystems etc. at the required site in order to meet the operational requirements specified in the SDIP.

All installation materials, accessories and special equipment, services, personnel, test equipment and tools required for installation of the equipment shall be provided by the contractor.

The contractor shall ensure that all equipment provided is installed, configured, tested and optimized to perform as a complete and functioning IDN. No additional equipment will be required to keep the IDN in service.

Call Managers should be able to integrate Video Teleconferencing systems for a multi-point system that can support up to six simultaneous connections at one time.

Overall configuration needs to support a primary and secondary as a backup should the primary ever fail.

3.1.3.7. Site Survey and Reports. Prior to installation at the customer site, the contractor shall perform a site survey, as required, to verify/determine accurate space constraints, equipment placement, cable runs, cable lengths, connector terminations, power, and required interfaces with other communication equipment. The Site Survey(s) shall be performed at OCONUS locations.

3.1.3.8. Installation Kits. When an Installation Kit (IK) is purchased the contractor is responsible for providing all items required to install the identified equipment.

3.1.3.9. Certificates of Completion and DD250 Documentation: The contractor shall submit signed DD250s for each equipment CLIN to the Security Assistance Management Directorate point of contact within three days of inspection/acceptance. For each service CLIN, the contractor shall submit a Certificate of Completion in accordance with the A002 and the template in Appendix B.

3.2 Requirements for Item Unique Identification (IUID). The contractor shall mark all contract deliverables in accordance with (IAW) the following requirements.

3.2.1 IUID Marking.

3.21.1. New items: The contractor shall provide IUID, or DoD recognized equivalent, for all items delivered with an acquisition cost of $5000 or more and Government serial numbered items. For long term contracts, the Contractor shall implement IUID markings IAW MIL-STD- 130N w/Ch1, dated 16 Nov 12 for any item that will exceed the $5,000.00 unit price for any range quantity or contract year. This requirement is effective throughout the life of this contract.

3.2.1.2. Repair items: The contractor shall mark those items as identified by the Government.

Items received for repair shall be inspected for IUID markings. Those items where the marking is damaged or missing the contractor shall mark the equipment. When marking requirements are not clearly specified then the contractor shall advise the PCO. For previously acquired items where the IUID markings were not required the contractor shall follow the procedures as if the item was a new item.

3.2.1.3 Commercial Markings. All other items shall have acceptable commercial markings that meet the guidelines in Department of Defense (DoD) Guide to Uniquely Identifying Items http://www.acq.osd.mil/dpap/pdi/uid/index.html.

3.2.1.4 Permanency and Legibility. The IUID marking and identification plates, tags, etching, or labels when used on equipment, parts, assemblies, subassemblies, units, sets, groups, or kits shall be as permanent as the normal life expectancy of the item and be capable of withstanding the environment, test, cleaning, repair, and rebuild procedures specified for the item. Legibility shall be as required and verified for ready readability per MIL-STD-130N w/Ch1, dated 16 Nov 12.

3.2.1.5 Deleterious Effect. Marking of items shall be accomplished in a manner that will not adversely affect the life and utility of the item. Marking materials creating hazardous conditions shall not be used. Placement and choice of the marking shall not create hazardous conditions.

3.2.1.6 Mandatory Information Reporting for all items requiring IUID marking. The contractor shall include the National Stock Number (NSN), if the item has a NSN, the Serial Number marked on the item, if a Serial Number is marked on the item, the original part number, the current part number (only if not the same as the original part number), the current part number effective date (only if the current part number is used) and the USARMY as the SERVICE /AGENCY/COMMAND data element in the information reported to the IUID Registry, in addition to the information required to be reported to the IUID Registry by DFARS clause 252.211-7003.

3.2.1.6.1 Wide Area Workflow (WAWF) users shall report this mandatory information to the IUID Registry by Direct submission via an X12 Ship Notice/Shipment and Billing Notice (856/857) transaction, an IUID XML transaction, an IUID flat file transaction or a WAWF IUID Material Inspection and Receiving Report/Combo UDF through the Global Exchange (GEX) Service, or manually, via the IUID Web Entry Site at http://www.bpn.gov/iuid. For WAWF users, these methods do not replace the current WAWF interaction, but are performed in addition to it after the shipment has been accepted to provide IUID data that cannot be provided via WAWF.

3.2.2 IUID Coding. IUID markings and readability requirements shall comply with MIL-STD- 130N w/Ch1, dated 16 Nov 12.

3.2.2.1 Symbology markings and the order of priority for marking the hardware shall be in accordance with MIL-STD-130N w/Ch1, dated 16 Nov 12. First priority is the 2D data matrix symbol (machine readable) IUID is the minimum requirement when there are severe space limitations. The second priority is the human readable characters. The third priority is the Linear Bar Code.

3.2.2.2 If the technical data has not specified the marking location, markings shall be located such that they are visible during item use, provided that sufficient space is available, and does not interfere with equipment operations.

3.2.2.3 If items are not described by Government Product Technical Data (i.e. Commercial Items), the contractor shall submit diagrams showing placement and description of the IUID marking and applicable installation and processing instructions for government review and approval.

3.2.2.4 The contractor shall maintain an accurate, current list of IUIDs for all manufactured items on this contract. Dates of manufacture, substitutions, shop changes, etc. shall be included on this list. The list shall be available for inspection by the PCO or other Government representative at any time during the life of this contract. The contractor shall provide this list to the government at the end of the contract.

3.3.3 Correction of Noncompliant Equipment and Technical Data.

3.2.3.1 If this contract contains configuration control requirements, the contractor shall initiate the appropriate configuration control document to correct all affected drawings/specifications which conflict with or omit the marking requirements stipulated above.

3.2.3.2 If configuration control requirements do not apply and the equipment on order is defined by technical data which conflicts with or omits the marking requirements stated above, the contractor shall advise the PCO. Such advice shall list the number of each deficient drawing/specification and a brief description of the deficiency.

3.2.3.3 If the item on order is defined by existing Government technical documentation and such documentation is in conflict with the requirements of this SOW, production of equipment with revised markings shall not proceed until Government approval is received.

3.2.4 Government Purchase of Product/Technical Data.

3.2.4.1 Specifications. If the Government is procuring any equipment specification(s) on this contract, such specification(s) shall include a requirement to mark the appropriate items with

IUID.

3.2.4.2 Drawings. If the Government is procuring engineering drawings or drawing revisions on this contract, the contractor shall include IUID marking requirements on each applicable drawing. Location shall be depicted on the pictorial and other details presented in the notes.

3.2.5 Pricing of IUID Requirements. All efforts required by this SOW and contract, including, but not limited to, the preparation of ECPs or notification of marking deficiencies, serial number data reporting at end of contract and the actual marking of hardware, will be included in the base contract price.

3.3. Procurement New Production. All hardware shall be supplied from new production and shall be the latest configuration at time of production. Factory refurbished hardware is not acceptable.

3.4. Requirements for Packaging: Preservation, packing and marking for shipment shall be in accordance with Section "D" of the contract. Packaging/packing shall be in accordance with ASTM D 3951-10, Standard Practice for Commercial Packaging, Level of Protection (LOP);

Commercial, Level of Pack (LPK); Commercial, Quantity Unit Pack (QUP);001. Radio Frequency Identification (RFID) Requirements shall be IAW the Section "F" clause, DFARS 252.211-7006/PADDs No. FA00002 of the contract. Marking shall be in accordance with MIL-

STD-129P.

3.4.1. Wood Packaging Material(WPM) Requirements includes but is not limited to pallets, skids, load boards, pallet collars, wooden boxes, reels, dunnage, crates, frame and cleats. This requirement excludes materials that have undergone a manufacturing process, such as corrugated fiberboard, plywood, particleboard, veneer, and oriented strand board (OSB).

3.4.1.2. All WPM shall meet the requirements of International Standards for Phytosanitary Measures (ISPM) Number 15, “Regulation of Wood Packaging Material in International Trade (2009)”. DoD shipments inside and outside of the United States shall meet the requirements of ISPM 15 whenever WPM is used to ship DoD cargo.

3.4.1.3. All WPM shall comply with the official quality control program for heat treatment (HT) or kiln dried heat treatment (KD HT) (IAW) American Lumber Standard Committee (ALSC), Incorporated, Wood Packaging Material Program and WPM Enforcement Regulations (see http://www.alsc.org/).

3.4.1.4. All WPM shall include certification/quality markings IAW the ALSC standard. Markings shall be placed in an unobstructed area that will be readily visible to inspectors. Pallet markings shall be applied to the stringer or block on diagonally opposite sides of the pallet and be contrasting and clearly visible. All containers shall be marked on a side other than the top or bottom, contrasting and clearly visible. All dunnage used in configuring and/or securing the load shall also comply with ISPM 15 and be marked with an ASLC approved DUNNAGE stamp.

3.4.1.5. Failure to comply with these requirements may result in refusal, destruction, or treatment of materials at the point of entry. The Government reserves the right to recoup from the contractor any remediation costs incurred by the Government.

3.4.2 Handling, Storage, Preservation, Packaging and Shipping. The Contractor shall establish, maintain, control and be responsible for the handling, storage, preservation, packaging and shipping to protect the quality of the materials and to prevent damage from loss, deterioration, degradation, or substitution of products.

3.5 Requirements for Final Inspection and Test. The contractor shall comply with the following requirements:

3.5.1. Sites for Inspection, Testing and Acceptance. Inspection, testing and acceptance of all equipment shall be at origin. Inspection and testing shall be performed by the contractor.

Acceptance shall be by the DCMA via Wide Area Work Flow (WAWF). Acceptance of installed equipment will be conducted at each of the installation sites.

3.5.2. Quality System. The following prescribes the requirements, which would be applied to services or services and hardware orders or contracts requiring a higher level Contract Quality requirement using ANSI/ISO/ASQ (E) Q9001-2008.

3.5.2.1 Throughout the text of ANSI/ISO/ASQ (E) Q9001-2008 wherever the term "product" occurs, it shall also mean "service" when any services are required by the contract.

3.5.2.2 The government shall have access to the contractor's quality manual at the contractor's faculty at any time.

3.5.2.3 The Government has the right to audit and/or examine the contractor’s quality management system, inspection system and quality management system documentation including documented statements of a quality policy, documented quality objectives, quality manual, documented procedures and records required by the quality management system standard, documents including records determined by the contractor to be necessary to ensure the effective planning, operation and control of its processes. The documentation can be in any form or type of medium and software. Government has the right to audit, examine and test hardware used for quality management, test or inspection. The Government's audit and/or examination shall be on the premises of the contractor or supplier, to the extent practicable, at all places and times. The Government’s audits and/or examination of the contractor’s quality management system, inspection system and quality management system documentation will be conducted in a manner that will not unduly delay the contract work. The Government's audit and/or examination, whether exercised or not, does not relieve the Contractor of the obligations under the contract.

3.5.2.4 If the Government performs audits and/or examinations of the contractor’s quality management system, inspection system, quality management system documentation and test hardware used for quality management, test or inspection on the premises of the Contractor or a subcontractor, the Contractor shall furnish, and shall require subcontractors to furnish, at no increase in contract price, all reasonable facilities and assistance for the safe and convenient performance of these duties.

3.5.2.5 The Government’s right to audit and/or examine the contractor’s quality management system, inspection system and quality management system documentation including documented statements of a quality policy, documented quality objectives, quality manual, documented procedures and records required by the quality management system standard, documents including records determined by the contractor to be necessary to ensure the effective planning, operation and control of its processes will be limited to the contractor’s facility and also to suppliers facilities that provide products and/or services valued over 20% of the contract total cost.

3.5.3. Inspection and Testing. The contractor shall assure that all necessary inspections and tests are performed on completed products, and this shall include all inspections and tests which are normally performed for the equipment on order. The contractor shall as a minimum perform any inspections and tests (including visual/mechanical inspections and functional tests) required to satisfy the form, fit, and function requirements of the contract. The form, fit, and function requirements are defined by the contractor’s drawings and literature (specification sheets, brochures, technical manuals, etc). The DCMA representative shall be kept continuously informed of the daily testing schedules for all major assemblies and/or systems, and the Government reserves the right to witness any tests.

3.5.4. Responsibility. The requirements of this SOW do not relieve the contractor of the responsibility to perform any additional tests or inspections required to assure product quality and compliance with drawings and specification requirements.

3.5.5. Records. The contractor shall maintain adequate records of inspections and tests to demonstrate that the final product satisfies contract requirements. The Government has the right to review these records at any time.

3.6. Safety Engineering. The contractor shall identify all real and potential hazards associated with the equipment ordered on this contract. This shall include any toxic substance exposure concerns to personnel during operation or maintenance to include transportation or resulting from damage to the equipment. The contractor shall also identify any special disposal procedures. The identified hazards and special disposal procedures shall be described either in the applicable Technical Manual, shipped with each hardware item, or alternatively as a separate insert (in English) included with each hardware item if no Technical Manual is available for the item. All hazards that cannot be eliminated shall be reduced to lowest risk possible.

Those hazards that cannot be eliminated must be presented to the contracting officer, providing as a minimum the post and pre-fix hazard severity and hazard probability levels, corrective action and status, prior to government acceptance of the equipment. MIL-STD-882D shall be used in assessing system safety. The contractor shall affix applicable safety/hazardous precautionary warnings on hardware in English.

3.7 Assessment of Performance of Services The services to be assessed are detailed in the Quality Assurance Assessment Plan. The PCO will appoint a COR who has completed COR training, and who will monitor the performance of the services in this contract and report to the

PCO.

3.8 Warranty The contractor shall provide the documentation for the basic and extended warranties. The one (1) year extended warranty period shall commence immediately after the basic warranty period for the following equipment:

SMARTNET 8X5XNBD UCS C240 M3 Server SNTC-8X5XNBD Cisco UC Phone 8841 SNTC SASU Cisco 3925 Voice Bundle UC License PAK ESS WITH 8X5XNBD SX20 Qk Set HD NPP4x PHDCam1 mic RC SWSS UPGRADES Cisco Virtual Telepresence Server e-deli SWSS UPGRADES Order L-VTS-UPG-PAK SWSS UPGRADES Top Level SKU For 9.

SWSS UPGRADES UC Manager-10.x Enha SWSS UPGRADES Telepresence Room Ba

Both warranties shall provide the same coverage against defect in software or material and workmanship under normal use and service for the entire coverage period.

Appendix A Equipment and Services

Equipment

Part Number Description Qty

UCUCS-EZ-C240M3S UCS C240 M3 SFF, dual-8-core/2.7 GHz,128 GB 2 CAB-9K10A-EU Power Cord, 250VAC 10A CEE 7/7 Plug, EU 4 UCS-HDD300GI2F105 300GB 6Gb SAS 15K RPM SFF HDD/hot plug/drive 32 N20-BBLKD UCS 2.5 inch HDD blanking panel 16 UCS-CPU-E5-2680 2.70 GHz E5-2680 130W 8C/20MB Cache/DDR3 4 UCS-MR-1X082RY-A 8GB DDR3-1600-MHz RDIMM/PC3-12800/dual 32 UCS-RAID9271CV-81 MegaRAID 9271CV with 8 internal SAS/SATA ports 2 UCSC-HS-C240M3 Heat Sink for UCS C240 M3 Rack Server 4 UCSC-PCIE-IRJ45 Intel i350 Quad Port 1Gb Adapter 4 UCSC-PCIF-01F Full height PCIe filler for C-Series 4 UCSC-PSU2-1200 1200W 2u Power Supply For UCS 4 UCSC-RAIL-2U 2U Rail Kit for UCS C-Series servers 2

UCSC-PSU-650W= 650W power supply for C-series rack servers 2

R-UCL-UCM-LIC-K9 Top Level SKU For 9.x/10.x User License - eDelivery 1 LIC-TP-10X-ROOM Telepresence Room Based Endpoint, Single or Multi- 15 JABBER-DESKTOP Jabber for Desktop for PC and Mac 500

UCM-PAK UCM 9X/10X PAK 1

PC-10X-STANDARD-K9 Prime Collaboration Standard 10.x 1 JABBER-DSK-K9-RTU Jabber for Desktop Right to Use 1 LIC-CUCM-10X-ENH-A UC Manager-10.x Enhanced Single User-Under 1K to 10K 5000 LIC-CUCM-10X-ENH UC Manager Enhanced 10.x License 5000 CUCM-VERS-10.X-XU CUCM Software Version 10.X Unrestricted 1

CP-8841-K9= Cisco IP Phone 8841 1000

CISCO3925-V/K9 Cisco 3925 Voice Bundle, PVDM3-64, UC License 1 PWR-3900-AC Cisco 3925/3945 AC Power Supply 1 PWR-3900-AC/2 Cisco 3925/3945 AC Power Supply (Secondary PS) 1 CAB-ACE AC Power Cord (Europe), C13, CEE 7, 1.5M 2 FL-CUBEE-25 Unified Border Element Enterprise License - 25 1 3900-FANASSY Cisco 3925/3945 Fan Assembly (Bezel included) 1 C3900-SPE100/K9 Cisco Services Performance Engine 100 for Cisco 1 SL-39-IPB-K9 IP Base License for Cisco 3925/3945 1 SL-39-UC-K9 Unified Communication License for Cisco 3900 1 ISR-CCP-EXP Cisco Config Pro Express on Router Flash 1 MEM-3900-1GB-DEF 1GB DRAM (512MB+512MB) for Cisco 3925/3945 1 MEM-CF-256MB 256MB Compact Flash for Cisco 1900, 2900, 3900 1 SM-D-BLANK Blank faceplate for DW slot on Cisco 2951 and 3925 1

SM-S-BLANK Removable faceplate for SM slot on Cisco 2 S39UK9-15403M Cisco 3925-3945 IOS UNIVERSAL 1 VWIC3-4MFT-T1/E1 4-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card - 1 VIC3-4FXS/DID Four-Port Voice Interface Card - FXS and DID 2 HWIC-4T 4-Port Serial HWIC 1 PVDM3-64U192 PVDM3 64-channel to 192-channel factory upgrade 1

CTS-SX20-PHD4X-K9 SX20 Quick Set HD, NPP, 4x PHDCam, 1 mic, 15 CTS-SX20-QS-WMK Wall Mount Kit for SX20 15 CTS-CTRL-DVX-10 Touch 10 Control Device - selectable option 15 PWR-CORD-EUR-A Pwr Cord Euro 1.8m Black YP-23 To YC-12 15 PWR-CORD-EUR-A Pwr Cord Euro 1.8m Black YP-23 To YC-12 15 CTS-RMT-TRC5 Remote Control TRC 5 15 BRKT-PHD4X-MONITR Bracket mounting for 4x PHDCam to monitor 15 CAB-2HDMI-3M HDMI to HDMI cable 15 CAB-HDMI-PHD4XS2 Custom 4xcamera cable; HDMI, Control and Power 30 CTS-PHD1080P4XS2+ PrecisionHD Camera 1080p 4x SX20 auto expand 15 CTS-SX20CODEC-K9 SX20 Codec - encrypted 15 LIC-S52010-TC-K9 License Key Software Encrypted 15 LIC-SX20 SX20 License Key 15 LIC-SX20-HD High Definition Feature for SX20 15 LIC-SX20-NPP SX20 Natural Presenter Package (NPP) Option 15 CAB-DV10-8M- 8 meter flat grey Ethernet cable for Touch 10 15 LIC-SX20-PR Premium Resolution Option for SX20 15 CTS-QSC20-MIC+ Performance Mic - for auto expand only 15 LIC-SX20-DD Dual Display Option for SX20 15 SW-S52010-TC7-K9 SW Image for SX20 and MX200/300 (2nd gen) 15

L-VTS-UPG-PAK Cisco Virtual Telepresence Server e-delivery 1 L-VTS-TPSINTOP Order L-VTS-UPG-PAK for e-Delivery Virtual TS 1

L-VTS-1SL Order L-VTS-UPG-PAK for e-Delivery Virtual TS 5

Services

Extended Warranty In-country Site Surveys, quantity 2 In-country Installation and Configuration Services Remote Technical Support, 1 year after installation completion In-Country Formal and On-The Job Training

Appendix B - Certificate of Completion Template

To be placed on Company letterhead.

Date:______________________ Subject:______________________________ Customer:________________________________ Contract Number:_____________________________ Delivery Order Number:___________________________ FMS Case Designator:_______________________ FMS Case Line Number:______________________ FMS Requisition Number ____________________ Contract CLIN:________________________________________________ Period and service invoiced:____________________________________________________ Include Class Roster:_____

Customer Comments:

Contractor Representative Customer Representative

Printed Name:________________________ Printed Name:________________________

Title:________________________________ Title:________________________________

Date:________________________________ Date:________________________________

Signature Signature