Amendment_1.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to answ er contractor questions.

1. CONTRACT ID CODE PAGE OF PAGES

S 1 24

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 15-Mar-2018

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W91B4N-18-Q-0039

X 9B. DATED (SEE ITEM 11)

02-Mar-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

15-Mar-2018

CODE

REGIONAL CONTRACTING CENTER-AFGHANISTAN

BUILDING 13897

BAGRAM AF, AFGHANISTAN

APO AE 09354

W91B4N 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W91B4N-18-Q-0039

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

Q&A

Questions (Q) and Answers (A) Q1: In order for us to provide a detailed quote, we request a site survey for the KAF CAF-WIFI (W91B4N- 18-Q-0039) solicitation.

A: A site survey will only be granted to the awardee.

Q2: 3.1 Services: the U.S government will provide access facility, As per POP located at building 041G, 126, 4200 and 8766J at KAF; Do the contractor will have place facility for 10% to 12% bench stock parts along with the Manpower and his/her technical/key personnel at the stated location? All these resources “personnel and 10% bench stock parts” need to be placed for daily O&M “Operation & Maintenance” of this contract to avoid and less such kind of technical and non-technical service downtime or service impact or any other related incident(s)?

A: The only space the Government will provide is within the building 041G, 126, 4200 and 8766J at Kandahar Field Airfield, to facilitate the transfer of network service from the contractor to government owned equipment.

Q3: What are the current HW/SW asset inventory of the Cyberspace infrastructure, based on that the contractor will consider and take plan of all technical facilities, flexibility, compatibility, expected solutions and consider bench stock for existing hardware/software of “Cyberspace” the LAN “Local Area Network” behind the internet service and further today’s U.S built next-generation “NG” equipment which to help the contractor on cost estimation and to fulfill the requirements of this contract?

A: On hand equipment and currently install equipment added as attachments

Q4: Does the U.S government will provide HAC/Air Conditioning and Power feeds from existing power plant to all equipment that would be provided by contractor or the contractor should consider a separated power plant for all equipment that would be installed in POP at building 041G, 126, 4200 and 8766J at KAF? The overall concern is; the services should be up 24/7 without services interruption from 3.3 utilities aspects?

A: All communication rooms have adequate HAVC systems installed to ensure IT equipment is placed in environmentally controlled facilities.

Q5: For the stated contract the contractor would like to build NOC “Network Operation Center” to consider all expected technical and management solutions such as NMS “Network Management Solution which will covered NPM “Network Performance Monitor”, NTM “Node Tracker Monitoring”, BUM “Bandwidth Utilization Monitoring”, TTS “Trouble Ticket System” and etc. so for all these the U.S government consider a place/ at building 041G, 126, 4200 and 8766J at KAF?

A: The only space the Government will provide is within the building 041G, 126, 4200 and 8766J at Kandahar Field Airfield, to facilitate the transfer of network service from the contractor to government owned equipment.

Q6: Will the Government allow us to perform an onsite survey several days before we submit our proposals, due on 24 March?

A: A site survey will only be granted to the awardee.

Q7: Regarding Table 1, page 23 of 71: “** Supply separated copy Redacted” Question: What are we to redact?

A: Redact any company specified information, i.e. company name, logos, point of contact information etc.

Q8: Regarding PWS, Page 9 of 71, section 1.4 Scope: “Demarcation Point shall be the Point-of-Presence (POP), building 041G, 126, 4200 and 8766J at Kandahar Field Airfield.” Question: Is building 041G, 126, 4200 and 8766J one room in one building? Or, one building with multiple rooms? Or, are these multiple buildings?

A: Four separate facilities with one environmentally controlled communications room each.

Q9: Regarding PWS, Page 9 of 71, section 1.4 Scope: “In the event of a surge of personnel for the 451 Air Expeditionary Group (AEG), the contractor will have the ability to provide expansion by maintaining a 10% on hand bench stock supply to support the bandwidth at KAF and new requirements.” Question: What does the Government define as bench stock?

A: Connectors, Cables, Access Points and Switches etc. Any materials utilized to provide the CAF WIFI service.

Q10: Regarding PWS, Page 10 of 71, section 1.7.8 Records: “ The Contractor shall maintain records of WiFi transactions for the U.S. Government and upon request, make such records available to properly designated contract representatives within a reasonable period of time.” Question: Are the WiFi transactions mentioned between the desktop and building APs? Does the contractor need to provide tools, monitoring SW/HW to document each transaction, or will this be provided as GFE?

A: Records of transaction are user requests and data usage details. The contractor shall provide all personnel, all the internet infrastructure, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide Commercial Internet Service to Kandahar Airfield (AF

Q11: Will the Government allow us to perform an onsite survey several days before we submit our proposals, due on 24 March?

A: Requester can submit a KAF entry request through the ANA at OP1

Q12: Regarding Table 1, page 23 of 71: “** Supply separated copy Redacted” Question: What are we to redact?

A: Redact any company specified information, i.e. company name, logos, point of contact information etc.

Q13: Regarding PWS, Page 9 of 71, section 1.4 Scope: “Demarcation Point shall be the Point-of-Presence (POP), building 041G, 126, 4200 and 8766J at Kandahar Field Airfield.” Question: Is building 041G, 126, 4200 and 8766J one room in one building? Or, one building with multiple rooms? Or, are these multiple buildings?

A: Four separate facilities with one environmentally controlled communications room each.

Q14: Regarding PWS, Page 9 of 71, section 1.4 Scope: “In the event of a surge of personnel for the 451 Air Expeditionary Group (AEG), the contractor will have the ability to provide expansion by maintaining a 10% on hand bench stock supply to support the bandwidth at KAF and new requirements.” Question: What does the Government define as bench stock?

A: Connectors, Cables, Access Points and Switches etc. Any materials utilized to provide the CAF WIFI service

Q15: Regarding PWS, Page 10 of 71, section 1.7.8 Records: “ The Contractor shall maintain records of WiFi transactions for the U.S. Government and upon request, make such records available to properly designated contract representatives within a reasonable period of time.” Question: Are the WiFi transactions mentioned between the desktop and building APs? Does the contractor need to provide tools, monitoring SW/HW to document each transaction, or will this be provided as GFE?

A: Records of transaction are user requests and data usage details. The contractor shall provide all personnel, all the internet infrastructure, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide Commercial Internet Service to Kandahar Airfield (AF)

Q16. In reference to RFP, PWS (not currently mentioned): Does the Government require security clearance for personnel working at KAF on this contract?

A: Security Clearances is not required for this contract. However, all vendors shall be JCCS approved prior to contract award.

Q17. In reference to PWS, 1, General: Who is the current network service provider?

A: This PWS is a solicitation for contract award not current service provider information.

Q18. In reference to PWS, 1.1, General: What is the current service delivery platform (i.e., satellite, M/W, fiber or delivery platform)?

A: Fiber Optic

Q19. In reference to PWS, 1.3.2, Sustained bandwidth: What is the current maximum throughput of the network?

A: The Contractor shall configure and maintain equipment to provide Unrestricted Commercial Internet Service at a sustained bandwidth of not less than 465 Megabits per second

Q20. In reference to PWS, 1.3.6, Latency no greater than 150 milliseconds: Networks using Medium Earth Orbit (MEO) satellites have mouth-to-ear one-way latency of 180 milliseconds for voice. Would the Government accept a solution which has a slightly higher latency than 150 ms for voice?

A: 1.3.6 Latency no greater than 150 milliseconds

Q21. In reference to PWS, 1.8, Quality Assurance: Is the Quality Assurance Surveillance Plan (QASP) a Government-provided document?

A: QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance. The COR will evaluate the service of the Contractor to determine whether or not they meet the performance measures of the contract.

Q22. In reference to PWS, 1.8, Internet HW & Infrastructure Rqmts.: Who is managing network security?

A: The contractor who is awarded the WIFI contract.

Q23. In reference to RFP, PWS, Section 1.8.3: In reference to sect. 1.8.3, "Operation, Maintenance, & Management of Previously Installed Government Furnished Equipment & Property": Would the Government please provide a list of GFE equipment currently installed inside KAF?

A: The government provided attachments with the listed equipment

Q24. In reference to RFP, PWS, Section 1.8.7: How many Wi-Fi access nodes and users are there and where are these nodes located?

A: Access points are located throughout the entire base. 267 depending on installs and removals

Q25. In reference to PWS, 3.2, Facilities: The only space the Government will provide is within the building 041G, 126, 4200 and 8766J. Are 041G, 126, 4200 and 8766J four buildings or one building?

A: 4

Q26. In reference to PWS, 3.2, Facilities: If the answer to the previous question (#9) is four, is there existing fiber connectivity between buildings 041G, 126, 4200 and 8766J at Kandahar Field Airfield that the contractor could use to distribute the 465 Mbps?

A: Yes internal base infrastructure is in place and currently utilized.

Q27. In reference to RFP, pp. 22-23: The instructions to offerors says, "a system source document must be included" in or with the response to Sub-Factor 1. But the PWS, sect. 1.8.2 says that, "The Contractor shall also make available, at the COR's request, a copy of the systems source document to verify model year."

Please clarify the nature of the system source document and whether it is to be provided with the proposal.

A: The system source document shall be provided with the proposal. Equipment provided by the contractor shall be no older than 2 years old. Therefore, the COR can request a copy of the update system source at any time to ensure that the equipment is up to date.

Q28. Will this document, the SF 1449, reps. and certs., or the signed amendments be counted against the page limit of 10 pages for this section?

A: No

Q29. In reference to RFP, p. 21-22, "52.212-1 Addendum": The last paragraph of page 21 mentions: "include the following . . . Signature on the first page of the Combined Synopsis Solicitation." Is the "Combined Synopsis Solicitation" the first page of the SF 1449?

A: Yes

Q30. In reference to RFP, p. 23, Table 1: Unlike the first three rows of the table, the last row, (Factor 3 - Past Performance) does not say "Supply separated copy Redacted." It merely says "Past Performance Redacted," which could be interpreted as meaning that the Past Performance section in original proposal itself is to be redacted, with no copy provided. May we assume that we need to provide an unredacted original and a redacted copy of Past Performance just as we do for Factor 1, Sub-factor 1, and Sub-factor 2?

A: The table has been updated to read “**Supply separated copy Redacted” for past performance.

Q31. In reference to RFP, p. 22: The instructions to offerors require us to deliver a redacted version of the proposal. Please clarify what information needs to be redacted.

A: Redact any company specified information, i.e. company name, logos, point of contact information etc.

Q32.Paragraph 1.3.4 – If the Government is requesting a point of presence (PoP) at the following locations:

a. Bldg 041G

b. Bldg 126

c. Bldg 4200

d. Bldg 8766J

1a. Does the Government require four separate entry cables?

A: POP already exists along with the fiber optic infrastructure

1b. What GFE is located at the PoP sites?

A: Contractor shall provide all hardware and network infrastructure to support KAF. The contractor shall provide all internal hardware to include but not limited to, satellite dishes, cables, switches, receivers, power systems, wireless access points, and routers to support KAF WiFi.

1c. Is it acceptable to connect to the PoP’s through the other designated locations?

A: No, infrastructure is already in place for that purpose

1d. Is the Government suppling the on base transport from the cable entry point to the PoP’s?

A: fiber optic infrastructure is already in place for that purpose

1e. What terminating equipment is located at the PoP’s?

A: 3750 Cisco Switch and fiber optic cabling

Q33. Is the WIFI currently being used for LAN distribution?

A: Yes

Q34. Will the Government provide a list of GFE equipment that is to be maintained and monitored?

A: Contractor shall provide all hardware and network infrastructure to support KAF. The contractor shall provide all internal hardware to include but not limited to, satellite dishes, cables, switches, receivers, power systems, wireless access points, and routers to support KAF WiFi.

Q35. Paragraph 1.8.1 – The contractor is required to provide all hardware and infrastructure to support the base WIFI.

a. What area is to be covered by WIFI?

A: Kandahar Air Field Afghanistan

b. Is the ARMY Transport team suppling and infrastructure?

A: Army transport is not involved.

c. Is the WIFI only used in the PoP buildings?

A: It is used on Kandahar Air Field Afghanistan

d. If the WIFI is used for the Base LAN and deployed to cover the base will the Government provide a diagram of the distribution?

A: Yes, if awarded the contract

e. Will the Government provide a list of the WIFI GFE?

A: Contractor shall provide all hardware and network infrastructure to support KAF. The contractor shall provide all internal hardware to include but not limited to, satellite dishes, cables, switches, receivers, power systems, wireless access points, and routers to support KAF WiFi.

f. How many users and what throughput is required on the WIFI?

A: 1200-1500 users, Sustained bandwidth of not less than 465 Megabits per second (Mbps), Latency no greater than 150 milliseconds

g. Can the Government please provide a specification, GFE list and equipment locations of the WIFI Equipment and distribution?

A: Contractor shall provide all hardware and network infrastructure to support KAF. The contractor shall provide all internal hardware to include but not limited to, satellite dishes, cables, switches, receivers, power systems, wireless access points, and routers to support KAF WiFi.

Q36. Paragraph 1.8.2 states that all equipment must be new and unused and not more than two model years old.

a. Does the GFE meet the requirements of paragraph 1.8.2?

A: Contractor shall provide all hardware and network infrastructure to support KAF. The contractor shall provide all internal hardware to include but not limited to, satellite dishes, cables, switches, receivers, power systems, wireless access points, and routers to support KAF WiFi.

Q37. Paragraph 1.8.3 states that the contractor is responsible for Operations, Maintenance and management of previously installed GFE.

a. Will the Government provide a list of all GFE with manufacturer, model #, on base location and operational status of all GFE?

A: Contractor shall provide all hardware and network infrastructure to support KAF. The contractor shall provide all internal hardware to include but not limited to, satellite dishes, cables, switches, receivers, power systems, wireless access points, and routers to support KAF WiFi.

Q38. Paragraph 5.3.2 states then contractor will provide 24/7 customer support and maintenance/repair services.

a. Does the customer want on-site technical support?

A: 100% Yes 24/7

b. Does the Government provide housing for assigned personnel on base?

A: Contractor will work own living quarters though ASG

Q39. Does the Government require the service to be U.S.-based Internet? If the users expect to access U.S.

content such as Netflix, Amazon and other entertainment and shopping sites you will need to specify that the Internet Service Provider (ISP) is U.S.-based; for example, users should access google.com (U.S. ISP) and not google.de (German ISP).

A: US based Internet

Q40. Paragraph 1.7.3 states that the award will be based onBest Value. However, in paragraph 52.212-2 Addendum, Evaluations and Commercial Items, paragraph 1, Basis of award states that the Government intends to award a contract resulting from this solicitation using the evaluation method of “Lowest Price Technically Acceptable” and to the most responsible quoter whose quote conforming to the solicitation will be most advantageous to the Government, price and other factors considered. Could the Government please clarify?

A: Award will be made to the Lowest Price Technical Acceptable. The PWS has been updated.

Q41. Paragraph 1.3.6. states that latency shall not be greater than 150 milliseconds. Can the Government please define the demarcation of this latency requirement?

A: PoP

Q42.Does the 465 Mbps internet service is required for each demarcation point (buildings 041G, 126, 4200, and 8766) or is this bandwidth (465 mbps) a requirement out of the contractor internet distribution point?

Meaning the total BW should be 4x465 Mbps or just 465 Mbps shared amongst all buildings’ personnel?

A: 465 Mbps for the base

Q43. What is meant by “the contractor shall be in place 30 days prior to contract effective date to ensure commercial internet service is provided”? Is this the time required to set up the facilities/WIFI, LAN, etc. to make sure everything is in place prior to commencement of internet service?

A: There should be no user WIFI down experienced between contract awards

Q44. Paragraph 1.3.4 Demarcation Point – Is the contractor responsible for the distribution of the Internet service within each build, or only to the PoP within the buildings?

A: PoP and installation of Access points to ensure WIFI is throughout facility

Q45. Paragraph 1.3.6 Latency – How is the 150-millisecond latency determined?

A: latency is the time that it takes to a packet to go from source to destination.

Q46. Paragraph 1.4 – Can the Government please confirm that each PoP will have access to the total 465 Mbps internet capacity?

A: Each POP is fiber optic and 3750 Cisco Switches

Q47. Paragraph 1.8.1 – Can the Government please describe the KAF WIFI requirements? There are no details for the coverage area inside or outside buildings. Also, can the Government please provide details on the requirement to record the WIFI transactions – what information is required to be recorded, in what format?

A: WIFI forms are filled out by the user, verified by the Communications person and sent to contractor to program MAC address’s and file for record

Q48. Paragraph 1.8.3 – Operation and maintenance – Can the Government please provide the details of the existing Local Area Network Infrastructure?

A: Assets listed in attachments.

Q49. Performance Requirements Summary (PRS) #1 states the following Standard: “The contractor shall provide not less than 465 Mbps 99.99% of the month or greater.” It also states a Performance Threshold of 95% uptime. Request the Government clarify PRS #1. What is the difference between the 99.99% Standard versus the 95% Performance Threshold?

A: The threshold of 465 Mbps should not drop below 465 Mbps for 99.99%. It is understandable that sometimes there will be maintenance down time but not to exceed a 95% total performance threshold.

Q50. 52.212-1 Addendum - Instructions to Quoters states, “Quotations must be received no later than 24 March 2018 at 0900 am Local Bagram.” Would the Government please grant a 2-week extension from the date answers to questions are received?

A: An extension will not be granted at this time.

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

52.212-1 ADDENDUM

INSTRUCTIONS TO QUOTERS

1. INTRODUCTION. To assure timely and equitable evaluation of quotations, quotations must follow the instructions contained herein. Failure to follow these instructions may result in immediate elimination of a quotation from contract award consideration. Quotations must be complete, self-sufficient, and respond directly to the requirements of this solicitation. All vendors shall complete the required licensing, registration, and approval requirements in the Joint Contracting and Contingency Services (JCCS) website (https://www.jccs.gov/olvr/) and ensure this information is documented in their profile.

Registration and approval must be completed no later than the solicitation closing date. Registrations “pending approval” will not be accepted.

The quotations shall be submitted via email to keandre.d.malone.mil@mail.mil.

Quotes posted to the JCCS system will NOT be accepted. Send all quotes to the above specified email address.

Email quotes must have solicitation number and company name in the subject line.

The Quoters shall submit their quotation by completing the “UNIT PRICE” and “AMOUNT” next to each “ITEM NO” provided in the Solicitation in accordance with the instructions located in FAR Provision 52.212-1 Addendum Instructions to Quoter and include the following: Contact Name, Address, Telephone Number of the Quoter, Email Address, Total Price, Signature on the first page of the Combined Synopsis Solicitation and acknowledgement of any solicitation amendments.

Quotations must be received no later than 24 March 2018 at 0900 am Local Bagram. Quotations received after this date and time will be considered late and may not be evaluated. Questions concerning this solicitation shall be addressed in writing to email address keandre.d.malone.mil@mail.mil, inquires by phone will not be accepted.

Questions sent to any other email addresses will not receive a response. All questions or inquiries must be submitted no later than Wednesday, March 14, 2018, 1:00 p.m. local Bagram Afghanistan time. Please note that any responses from the Government will be provided to all solicited quotations. If questions of general applicability are received, the Government will issue an amendment to the solicitation on or about Saturday, March 17, 2018, listing all questions (stripped of any identifying information) with responses. Any questions received after March 14, 2018 may be addressed by the Government, should the Contracting Officer determine them relevant and in the best interest of the Government.

General Instructions

1. Quotations will be evaluated in accordance with FAR 13.106-2, Evaluation of Quotations using the criteria under Section Addendum 52.212-2, “Evaluations”. Noncompliance with the Request for Quotation (RFQ) requirements may hamper the Government's ability to properly evaluate a quotation and may result in elimination of the quotation from further consideration for contract award.

2. It is the Government’s intention to award without discussions. Quoters are encouraged to present their best prices in their initial quotation submission. However, the Government reserves the right to hold discussions should it become necessary.

Quotation Preparation Instructions

FORMAT AND CONTENT OF QUOTATION: Each quotation shall be submitted as set forth below and all information shall be confined to the appropriate part to facilitate independent evaluation. Quotations which do not include the requested minimum information, may be eliminated from further consideration at the Government’s discretion. Proposal sections shall be labeled by section (i.e., Section I – Technical Capability, Section II - Price, and Section III – Past Performance).

Section I – FACTOR 1 - Technical Capability Information and Required Documents.

(1) SUB-FACTOR 1 – Bandwidth: The quoter shall describe and list the hardware and method(s) it will use to achieve 465 Mbps of unrestricted connectivity to the on-base Point-of-Presence located at building 041G, 126, 4200 and 8766J at Kandahar Airfield from the quoter’s internet distribution point. A system source document must be included.

(2) SUB-FACTOR 2 – Connectivity: The quoter shall describe how it’s hardware and method(s) will maintain adequate latency no greater than 150 milliseconds to the on-base Point-of-Presence at building 041G, 126, 4200 and 8766J at Kandahar Airfield from the quoter’s internet distribution point.

Section II – FACTOR 2 - Price.

Price Assessment: Quoters shall complete in its entirety the unit and extended prices in the Pricing Schedule. The extended amount must equal the whole dollar unit price multiplied by the number of units. The quotation(s) must be submitted for one (1) twelve (12) month base period and three (3) twelve (12) month options.

Section III – FACTOR 3 - Past Performance.

Past Performance History. Quoter shall submit, at a minimum, two (2) similar projects past performance history relative in size and type to the work to be performed under this contract. Relevant is defined as any work relating to wireless internet service. The Quoter may provide any information currently available, to include letters which demonstrate customer satisfaction with overall job performance and quality of completed work. Projects shall have been completed within the past three (3) years from the date of issuance of this RFQ.

Furnish the following information for each contract:

- Company/ Division Name

- Service Performed

- Contracting Agency

- Contract Number

- Contract Dollar Value

- Period of Performance

- Name, Address, and Telephone Number of the Point of Contact

- Comments regarding compliance with contract terms and conditions

- Comments regarding any known performance deemed not acceptable to the customer or not in accordance with the contract terms and conditions

(a) Quotations are required to meet all solicitation requirements, such as terms and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factors. Failure to meet a requirement may result in a quotation being ineligible for award.

(b) The quotations shall be organized into three sections (Section I Technical Capability, Section II Price, and Section III Past Performance).

Table 1

Section Section Title Maximum Number of Pages I FACTOR 1 - Technical Capability

** Supply separated copy Redacted

10 pages

10 (Pages Redacted) I.1 SUB-FACTOR 1 - Bandwidth

I.2 SUB-FACTOR 2 – Connectivity

II FACTOR 2: Price No Maximum III FACTOR 3: Past Performance:

** Supply separted copy Redacted

(c) Quotation Limitation. The Government will not accept any changes to the contractor’s quotation after the closing date of the solicitation.

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Kandahar Airfield, Afghanistan, Comprehensive Airman Fitness Internet Service

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide Commercial Internet Service to Kandahar Airfield (AF), Afghanistan, for 451 Air Expeditionary Group (AEG) to support Comprehensive Airman Fitness (CAF). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, all the internet infrastructure, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide Commercial Internet Service to Kandahar Airfield (AF), Afghanistan, as defined in this Performance Work Statement except for those items specified as government furnished property and services.

The contractor shall perform to the standards in this contract.

1.2 Background: The United States Air Force Central Command (USAFCENT) supports air operations throughout Afghanistan. The units that belong to USAFCENT in locations throughout the Area of Operations require commercial internet service. This PWS represents an effort to establish a standard level of service for internet service at Kandahar AF, Afghanistan.

1.3 Objectives: The Contractor shall provide;

1.3.1 Unrestricted commercial internet services

1.3.2 Sustained bandwidth of not less than 465 Megabits per second (Mbps)

1.3.3 Framing shall be Optical Ethernet

1.3.4 Demarcation Point shall be the Point-of-Presence, building 041G, 126, 4200 and 8766J at Kandahar Field Airfield

1.3.5 Technical documentation from the on-base Point-of-Presence located at building 041G, 126, 4200 and 8766J to the internet distribution point.

1.3.6 Latency no greater than 150 milliseconds

1.4 Scope The Contractor shall provide uninterrupted, dedicated commercial Internet service to the 451st AEG Kandahar AF, Afghanistan. The Contractor shall provide subscription-based bi-directional Internet Protocol (IP) connectivity to the commercial Internet backbone. The Contractor shall provide unrestricted access to the Internet Service. Services include The Contractor shall configure and maintain equipment to provide Unrestricted Commercial Internet Service at a sustained bandwidth of not less than 465 Megabits per second. The Framing is Optical Ethernet. The connection needs to be Single Mode (SM) with a physical SC connection. Demarcation Point shall be the Point-of-Presence (POP), building 041G, 126, 4200 and 8766J at Kandahar Field Airfield. The contractor shall accomplish connection to the POP providing and maintaining a sustained bandwidth of not less than 465 Mbps. In the event of a surge of personnel for the 451 Air Expeditionary Group (AEG), the contractor will have the ability to provide expansion by maintaining a 10% on hand bench stock supply to support the bandwidth at KAF and new requirements.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months with addition of three option periods of 12 months each.

1.6 Mobilization: The contractor shall be in place 30 days prior to contract effective date to ensure commercial internet service is provided.

1.7 General Information

1.7.1 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.7.2 Place of Performance: The work to be performed under this contract shall be performed at the contractor’s facility except for demarcation shall be building 041G, 126, 4200 and 8766J at Kandahar Field Airfield

1.7.3 Type of Contract: The government will award a non-personal services, Lowest Price Technically Acceptable.

1.7.4 Special Qualifications: The contractor is responsible for ensuring all employees read and write English and have technical proficiency required to meet contract needs.

1.7.5 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.7.6 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.7.7 Key Personnel: N/A

1.7.8 Records: The Contractor shall maintain records of WiFi transactions for the U.S. Government and upon request, make such records available to properly designated contract representatives within a reasonable period of time.

1.8. Internet Hardware and Infrastructure Requirements. The following minimum criteria shall be met at the time of the acceptance inspection:

1.8.1 Contractor shall provide all hardware and network infrastructure to support KAF. The contractor shall provide all internal hardware to include but not limited to, satellite dishes, cables, switches, receivers, power systems, wireless access points, and routers to support KAF WiFi.

1.8.2. Equipment provided by the Contractor shall not be older than two (2) model years (In the Information Technology (IT) field, when a piece of hardware gets an update, a new model number is assigned.). Older models of new (i.e. unsold and unused) IT equipment are not discarded by the vendor but rather sold alongside their newer counterparts. The government is requesting new equipment (previously unused) that is not older than 2 model years be provided and shall provide 465 Mbps bandwidth. The Contractor shall also make available, at the COR’s request, a copy of the systems source document to verify model year.

1.8.3. Operation, Maintenance, & Management of Previously Installed Government Furnished Equipment & Property. The Contractor shall maintain all equipment needed for “Cyberspace” Local Area Network (LAN) behind the internet service to include: cables, servers, switches, wireless access points, and routers that were purchased prior to this original PWS. This equipment shall have regular Preventive Maintenance Inspections (PMI) performed in accordance with a PMI schedule to the COR for concurrence within 10 calendar days of contract award.

1.8.4. Condition. All systems equipment must not be older than two model years old and must all function properly without any faults. The Contractor shall provide preventative, remedial, and corrective maintenance to ensure all equipment is in proper and full operating condition as described by the equipment manufacturer without degradation of service. Any equipment, regardless of whether or not it is providing service at any time shall be maintained as if it were providing service.

1.8.5. Safety Item. Each system shall have, but not limited to, all required safety equipment or paperwork required for operation of systems, etc.

1.8.6. Parts and Components. The COR shall provide, to the contractor, a list of installed equipment, as well as a list of additional spares and components recommended to be maintained in order to support the facility and maintain targeted availability.

1.8.7. The Contractor shall provide real-time wireless network-level configuration control, wireless network restoration, quality control and performance standards, status reporting, and other actions required by government communications policies and guidance. The Contractor shall provide the COR a means to immediately disable all MoraleNet internet services to all KAF users.

1.8.8. The Contractor shall be provided network rights and privileges commensurate with the contractor’s roles and responsibilities. The Contractor shall not be authorized to delegate network rights and privileges without the approval of the COR.

1.8.9. Recovery. Upon notification by the COR, the Contractor shall attempt to repair said system within 24 hours or a replacement system shall be provided.

1.8.10. Recalls. The Contractor is responsible for being up to date and implementing system recalls from the system manufacturer.

1.8.11. Data Backup. The Contractor shall conduct database/software back-ups as needed to ensure a system restore capability.

1.8.12. Survivability. When outages occur, the Contractor shall provide service restoration to MoraleNet components or coordinate with Army base communications provider for network transport issues.

1.8.13. Unscheduled Maintenance. Equipment restoration shall be instituted whenever there is a service interruption to a circuit or subscriber service. The Contractor shall monitor the system(s) outages requiring maintenance, inform the COR, and commence appropriate remedial action.

1.8.14. Morale Net Outages and Issues. The Contractor shall coordinate with the COR to report all issues associated with the MoraleNet systems and operations that are beyond the technical expertise or scope of the Contractor. The Contractor shall coordinate with the COR and the Army communications provider for any issues associated with the network transport.

1.8.15. Monitoring, Troubleshooting, and Diagnostics. The Contractor shall monitor and provide recommendations to optimize system performance. The Contractor shall provide component and system troubleshooting services.

Recommendations to correct problems shall be addressed immediately. Recommendations to add new, remove, or replace existing systems shall be coordinated with COR prior to further non-local coordination.

1.8.16. Government point of contacts will be provided at the time of award of the contract. The contractor shall identify, by name, the key management and technical personnel who will work under this contract. The contractor shall notify the government at least 15 days in advance of any substitutions (within the contractor's control) of key personnel. Contracts will be provide at no additional cost to the government.

1.9 Contractor Manpower Reporting (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also know as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub- Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 OPTICAL ETHERNET. Transfer of Ethernet protocols over fiber optic cables using lasers or highly coherent light from light-emitting diodes (LEDs).

2.1.12 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.13 SINGLE MODE FIBER. Optical fiber that is designed for the transmission of a single ray or mode of light as a carrier and is used for long-distance signal transmission.

2.1.14 UNRESTRICTED. Not limited or restricted.

2.1.15 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.16 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

ACOR Alternate Contracting Officer's Representative AEW Air Expeditionary Wing AF Airfield AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CAF Comprehensive Airman Fitness CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 IP Internet Protocol KO Contracting Officer Mbps Megabits per second OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact POP Point-of-Presence PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SM Single Mode TE Technical Exhibit USAFCENT United States Air Force Central Command

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services: The Government will provide facility access to building 041G, 126, 4200 and 8766J at Kandahar Field Airfield

3.2 Facilities: The only space the Government will provide is within the building 041G, 126, 4200 and 8766J at Kandahar Field Airfield, to facilitate the transfer of network service from the contractor to government owned equipment. NOTE: This facility serves as the point of entry for locally procured commercial services for Kandahar Airfield.

3.3 Utilities: The Government will provide standard facility power and air conditioning only in building 041G, 126, 4200 and 8766J on Kandahar Field Airfield

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Equipment: The Contractor shall provide all equipment required to provide the service.